24/7 Real-Time Commerce. One Platform.

PKZ shifts from in-store legacy to real-time multichannel with Scheer PAS

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Retail in real-time: immediate response, full business control

Fashion and lifestyle brands must now deliver seamless, anytime, anywhere shopping across every touchpoint. PKZ Burger‑Kehl, a leading Swiss fashion group, met this challenge by using Scheer PAS to shift from overnight POS batch processing to a fully integrated, 24/7 omnichannel model. 

 

This transition enabled rapid integration of cloud‑based CRM, payment and returns processes with the legacy ERP system, supporting real‑time order handling, loyalty programmes and the fast rollout of new business functions. All of this was achieved without a risky rip‑and‑replace approach, preserving ongoing operations and ensuring future flexibility. 

3 Days

From proof of concept to live sales-data integration

24/7

Real-time commerce/live order processing

100% Control

Over sales processes, legacy, and cloud

The challenge

From siloed batch processing to always-on commerce

PKZ operated as a traditional retail chain: daily retail data was processed in overnight batches, and the website served mainly to showcase the brand. Shifting customer behaviour and rising digital expectations required a unified, 24/7 commerce model: customers wanted to purchase, collect, and return orders anywhere, and use loyalty points seamlessly online and in-store. However, legacy systems and manual data flows threatened to slow progress and risk disruption to ongoing business.

The solution

Scheer PAS – Seamless hybrid integration at retail pace

Rather than replacing the bespoke ERP and core IT stack, PKZ used Scheer PAS as a universal hub that integrates new cloud services (CRM, payment, returns) with legacy on-premises systems. Stakeholders from both IT and business worked in a model-based, user-friendly environment, ensuring full transparency and engagement throughout the project. The proof of concept for sales-data management was implemented in just three days, fast-tracking the introduction of new digital business models without operational risk.

The result

24/7 Commerce, real-time data, and total agility

Today, PKZ runs real-time, omnichannel commerce with all sales channels (online, in-store, and loyalty) fully connected. Customers enjoy modern conveniences such as online orders for in-store pickup, store returns for web purchases, and unified bonus points. IT retains complete integration control, and business teams can launch and adapt processes swiftly. With both legacy and modern systems running seamlessly together, PKZ can evolve its offering whenever needed, without slowing the business or increasing cost.

What’s next

Continuous innovation: New channels, services, and experiences

PKZ’s digital transformation with Scheer PAS now provides a foundation for continuous innovation: new functionality, partner integrations, and evolving consumer touchpoints can be added at digital speed without interruption to daily business or requiring major system changes. The composable, model-based architecture keeps PKZ ready for new customer trends and operational growth, supporting a long-term strategy of ongoing transformation.

"With Scheer PAS, we have total control over each individual step in the restructuring of our sales processes."

Peter Temperli, CFO, PKZ Group

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