Empowering Omnichannel Growth and Operational Savings

MS Mode cuts costs and unlocks flexibility with Scheer PAS

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Accelerating omnichannel and slashing costs with Scheer PAS

For multi-channel retailers in the DACH region, fragmented systems and inflexible architectures hold back both growth and operational efficiency. MS Mode, operating across six countries, tackled these challenges using Scheer PAS with the aim of connecting web shops, CRM, SAP, and new sales platforms into a central omnichannel platform.

 

The result was a 40% reduction in operating costs, seamless onboarding of marketplaces in weeks rather than months, and the ability to keep legacy IT without expensive re-platforming. This approach means agile delivery, with transparency and speed at scale.

40%

Reduction in operating costs

Weeks, not months

Needed to connect new marketplaces and channels

1

Platform for monitoring, documentation, and cost control 

The challenge

Multiple channels, isolated systems, escalating costs

MS Mode was struggling to deliver a true omnichannel customer experience due to its isolated IT landscapes; each web shop, CRM, and retail location operated in silos. Connecting new sales channels was slow and costly, with new integrations requiring major interventions in the SAP system, and documentation being outdated or missing. This lack of transparency and process consistency made it impossible to scale or optimise operations, limiting growth and making cost control difficult for IT leadership.

The solution

One platform. Transparent, flexible, future-ready.

Scheer PAS replaced MS Mode’s scattered integrations with a more holistic platform for seamless system connectivity and business process control. Using model-based integration, Scheer PAS keeps documentation up to date and dramatically shortens the onboarding of new sales channels. Prebuilt connectors and reusable templates allow IT teams to keep legacy and modern environments working together without the need to overhaul SAP or rely on external integrators. This enabled MS Mode to integrate marketplaces like Amazon.de on the fly, setting a new agility benchmark in fashion retail.

The result

Operational efficiency, transparency, and agility unlocked

MS Mode now enjoys a 40% reduction in operating costs, thanks to a unified, centrally managed omnichannel landscape. Business policy can be adjusted at speed, new countries and platforms launch in weeks not months, and day-to-day operations are strengthened by real-time dashboards and always current process documentation. Legacy systems continue to run without disruption, while IT regains full transparency and budgetary control. Together, these capabilities allow business innovation to drive and elevate the customer experience.

What’s next

Scaling the platform for continuous growth and innovation

With Scheer PAS as the digital backbone, MS Mode can expand its sales ecosystem at speed and onboard future channels, partners, or services without re-coding its existing legacy IT. The composable, model-driven approach ensures that as retail evolves, so can the business’s underlying processes, at optimal cost and speed. Whether the challenge is legacy modernisation or customer-centric expansion, Scheer PAS future-proofs IT architecture, ready for whatever comes next.

"Thanks to Scheer PAS, we have new, highly flexible systems up and running faster. At the same time, our operating costs have been reduced by 40%."

Linda Hoebe, CFO, MS Mode

See how industry leaders use Scheer PAS in practice