{"id":25801,"date":"2026-07-15T16:08:08","date_gmt":"2026-07-15T14:08:08","guid":{"rendered":"https:\/\/scheer-pas.com\/en\/?page_id=25801"},"modified":"2026-07-16T10:41:05","modified_gmt":"2026-07-16T08:41:05","slug":"agentic-ai-use-cases","status":"publish","type":"page","link":"https:\/\/scheer-pas.com\/en\/agentic-ai-use-cases\/","title":{"rendered":"120 Agentic AI Use Cases"},"content":{"rendered":"<div id=\"pl-25801\"  class=\"panel-layout\" ><div id=\"pg-25801-0\"  class=\"panel-grid panel-has-style\"  style=\"--mobile-padding:75px 0px 0px 0px;--mobile-margin-bottom:60px;--row-margin-bottom:120px;\" ><div class=\"gradient-main siteorigin-panels-stretch panel-row-style panel-row-style-for-25801-0\" style=\"--mobile-padding:75px 0px 0px 0px;\" data-stretch-type=\"full\" ><div id=\"pgc-25801-0-0\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><div id=\"pgc-25801-0-1\"  class=\"panel-grid-cell panel-grid-cell-mobile-last\" ><div id=\"panel-25801-0-1-0\" class=\"so-panel widget widget_imc-hero-widget panel-first-child panel-last-child\" data-index=\"0\" style=\"\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-imc-hero-widget so-widget-imc-hero-widget-default-d75171398898-25801\"\n\t\t\t\n\t\t><section class=\"imc-hero-widget imc-hero-widget--image\" aria-label=\"Hero\">\n\t<div class=\"imc-hero-widget__viewport\">\n\t\t<div class=\"imc-hero-widget__media\" aria-hidden=\"true\">\n\t\t\t<div class=\"imc-hero-widget__media-inner container\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"imc-hero-widget__content\">\n\t\t\t<div class=\"container imc-hero-widget__inner\">\n\t\t\t\t<div class=\"imc-hero-widget__stack\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"widget widget--update widget--headline_update widget--show imc-hero-widget__headline\">\n\t\t\t\t\t\t\t<h1 class=\"h1_update bold ta-center imc-hero-widget__hl imc-hero-widget__hl--primary\">120 Agentic AI Use Cases \u2014 with BPMN Models &amp; ROI Estimates<\/h1>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"widget widget--update widget--copy_update widget--show imc-hero-widget__copy-wrap\">\n\t\t\t\t\t\t\t<div class=\"copy text_normal_update imc-hero-widget__copy imc-hero-widget__copy--primary\">\n\t\t\t\t\t\t\t\tAgentic AI use cases are real business processes where AI agents, a process engine and integration take over work end-to-end, from trigger to outcome. This library contains 120 of them across 14 industries and 9 business functions, each written for business teams: what the problem looks like in daily work, how agents and the process run together on one platform, what the solution looks like in the Scheer PAS user interface, and what it is worth in hours saved per month. No jargon, no abbreviations.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"widget widget--update widget--buttons_update widget--show imc-hero-widget__buttons\">\n\t\t\t\t\t\t\t<div class=\"buttons\" data-align=\"center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#form\" title=\"Request a demo\" target=\"_self\" class=\"button button--update button--red button--normal button--solid\">\n\t\t\t\t\t\t\t\t\t\tRequest a demo\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div><\/div><\/div><div id=\"pgc-25801-0-2\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><\/div><\/div><div id=\"pg-25801-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-25801-1-0\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><div id=\"pgc-25801-1-1\"  class=\"panel-grid-cell panel-grid-cell-mobile-last\" ><div id=\"panel-25801-1-1-0\" class=\"so-panel widget widget_zrm-up-headline panel-first-child panel-last-child\" data-index=\"1\" style=\"\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-zrm-up-headline so-widget-zrm-up-headline-default-d75171398898-25801\"\n\t\t\t\n\t\t>\n\n\t<div class=\"widget widget--update widget--headline_update widget--show\" style=\"--margins-desktop:0px 0px 0px 0px;--margins-mobile:40px 0px 60px 0px;\">\n\t\t<h4 class=\"h1_update bold update-color--dark ta-center\">Explore 120 Use Cases by Industry and Function<\/h4>\t<\/div>\n\n<\/div><\/div><\/div><div id=\"pgc-25801-1-2\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><\/div><div id=\"pg-25801-2\"  class=\"panel-grid panel-has-style\"  style=\"--mobile-padding:0px 0px 0px 0px;\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-25801-2\" style=\"--mobile-padding:0px 0px 0px 0px;\" data-stretch-type=\"full\" ><div id=\"pgc-25801-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-25801-2-0-0\" class=\"so-panel widget widget_imc-codeblock-widget panel-first-child panel-last-child\" data-index=\"2\" style=\"\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-imc-codeblock-widget so-widget-imc-codeblock-widget-default-d75171398898-25801\"\n\t\t\t\n\t\t>\n<style>\/* Scheer PAS \u00b7 Use Case Library \u2014 styles.\n   Every rule is scoped under .spas-uc so nothing leaks into the host page.\n   Brand palette: #FF4637 \u00b7 #282828 \u00b7 #EAEAEA \u00b7 #FFFFFF (tints derived only from these). *\/\n.spas-uc{\n  \/* \u2500\u2500 Scheer PAS brand tokens \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\n     Palette is strictly: #FF4637 (red) \u00b7 #282828 (dark)\n     \u00b7 #EAEAEA (light gray) \u00b7 #FFFFFF (white).\n     Tints below are derived only from these four.           *\/\n  --red:#FF4637;--red-d:#E23425;--red-t:#FFEDEB;\n  --dark:#282828;--dark-2:#3A3A3A;\n  --light:#EAEAEA;--soft:#F5F5F5;\n  --ink:#282828;--gray:#6E6E6E;\n  --mono:\"Roboto Mono\",ui-monospace,\"SF Mono\",Menlo,Consolas,monospace;\n  --sans:Roboto,\"Helvetica Neue\",Arial,-apple-system,BlinkMacSystemFont,sans-serif;\n  --r-card:12px;--r-btn:4px;\n  --sticky-top:92px; \/* inner top padding of the filter bar = host menu height + breathing room *\/\n  \/* Bit-Lines \u2014 Scheer PAS signature graphic element *\/\n  --bits:repeating-linear-gradient(90deg,\n    var(--red) 0 26px,transparent 26px 34px,\n    var(--red) 34px 42px,transparent 42px 68px,\n    var(--red) 68px 132px,transparent 132px 148px);\n}\n.spas-uc,.spas-uc *,.spas-uc *::before,.spas-uc *::after{margin:0;padding:0;box-sizing:border-box}\n\/* defensive re-declarations: keep host-page heading\/link\/list styles from bleeding in *\/\n.spas-uc h1,.spas-uc h2,.spas-uc h3,.spas-uc h4{color:inherit;font-family:inherit;font-weight:700;text-transform:none;background:none;border:none}\n.spas-uc p{color:inherit;font-family:inherit}\n.spas-uc a{color:inherit;text-decoration:none;background:none}\n.spas-uc ul,.spas-uc ol{list-style:none}\n.spas-uc button{background:none;border:none;cursor:pointer;color:inherit;font-size:inherit;line-height:inherit}\n.spas-uc input,.spas-uc select{font-size:inherit;line-height:inherit;color:inherit;background-color:#fff}\n.spas-uc img,.spas-uc svg{max-width:100%}\n.spas-uc{font-family:var(--sans);background:#fff;color:var(--ink);line-height:1.5;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}\n.spas-uc button,.spas-uc input{font-family:inherit}\n.spas-uc :focus-visible{outline:2px solid var(--red);outline-offset:2px}\n.spas-uc .wrap{max-width:1280px;margin:0 auto;padding:0 24px}\n\/* filters *\/\n.spas-uc .filters{position:sticky;top:0;background:#fff;border-bottom:1px solid 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.mk-row{display:flex;align-items:center;gap:8px;font-size:12.5px;padding:9px 11px;border-radius:5px;border:1px solid transparent;cursor:pointer;color:#4A4A4A;background:#F0F0F0}\n.spas-uc .mk-row.on{background:#fff;border-color:var(--red);font-weight:700;color:var(--ink)}\n.spas-uc .mk-row.done{color:#9E9E9E;text-decoration:line-through;background:var(--soft)}\n.spas-uc .mk-row .st{flex:none;width:13px;text-align:center;color:var(--red);font-weight:700}\n.spas-uc .mk-clear{background:var(--red-t);border:1px solid #FFD3CE;border-radius:8px;padding:18px;text-align:center;font-size:13.5px;color:var(--red-d);font-weight:700;line-height:1.75}\n.spas-uc .replay{color:var(--red-d);cursor:pointer;font-weight:700;text-decoration:underline}\n.spas-uc .mk-audit{margin-top:auto;font-family:var(--mono);font-size:8.5px;color:#8A8A8A;padding-top:8px;line-height:1.6}\n.spas-uc .mk-hint{font-family:var(--sans);font-size:12.5px;color:var(--red-d);font-weight:700;letter-spacing:.09em;text-transform:uppercase;margin-top:16px;text-align:center}\n\/* end-to-end process \u2014 BPMN-style model *\/\n.spas-uc .flow{display:flex;align-items:center;column-gap:12px;row-gap:32px;flex-wrap:wrap;margin-top:4px;position:relative;border:1px solid var(--light);border-radius:14px;padding:48px 34px 44px;background:var(--soft) radial-gradient(#E3E3E3 1.1px,transparent 1.1px);background-size:20px 20px}\n.spas-uc .bpmn-tag{position:absolute;top:15px;right:19px;font-size:11px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:#B5B5B5}\n.spas-uc .bp-arr{flex:none;width:32px;height:2px;background:#B5B5B5;position:relative}\n.spas-uc .bp-arr::after{content:\"\";position:absolute;right:-2px;top:-4.5px;border-left:9px solid #B5B5B5;border-top:5.5px solid transparent;border-bottom:5.5px solid transparent}\n.spas-uc .bp-task{display:flex;flex-direction:column;justify-content:center;gap:9px;background:#fff;border:1.5px solid #DEDEDE;border-radius:10px;padding:15px 18px;min-height:88px;max-width:215px;font-size:13.5px;line-height:1.4;box-shadow:0 1px 3px rgba(40,40,40,.06)}\n.spas-uc .bp-ico{display:block;line-height:0;color:currentColor}\n.spas-uc .bp-ico svg{width:19px;height:19px}\n.spas-uc .bp-auto{color:var(--red-d)}\n.spas-uc .bp-user{border:2px solid var(--dark);font-weight:700;color:var(--dark)}\n.spas-uc .bp-ev{flex:none;width:30px;height:30px;border-radius:50%;border:2px solid currentColor;display:flex;align-items:center;justify-content:center;line-height:0}\n.spas-uc .bp-ev svg{width:15px;height:15px}\n.spas-uc .bp-ev-end{border-width:3.5px}\n.spas-uc .bp-start{color:var(--dark);max-width:235px;font-weight:500}\n.spas-uc .bp-end{color:var(--red-d);border:2px solid var(--red-d);font-weight:700;max-width:235px}\n.spas-uc .flegend{display:flex;align-items:center;gap:26px;flex-wrap:wrap;font-family:var(--sans);font-size:13.5px;color:var(--gray);margin-top:16px}\n.spas-uc .lg{display:inline-flex;align-items:center;gap:8px}\n.spas-uc .lg-ico{display:inline-flex;line-height:0}\n.spas-uc .lg-ico svg{width:17px;height:17px}\n.spas-uc .lg-auto{color:var(--red-d)}\n.spas-uc .lg-hum{color:var(--dark)}\n.spas-uc .lg-out{color:var(--red-d)}\n\/* what the platform reads \u2014 compact icon cards (same family as the solution tiles) *\/\n.spas-uc .reads{display:grid;grid-template-columns:repeat(auto-fill,minmax(225px,1fr));gap:12px;margin-top:4px}\n.spas-uc .rchip{display:flex;align-items:center;gap:12px;background:#fff;border:1px solid var(--light);border-radius:12px;padding:14px 16px;font-size:13.5px;font-weight:500;color:var(--ink);line-height:1.4}\n.spas-uc .rchip svg{width:20px;height:20px;color:var(--red);flex:none}\n.spas-uc .reads-note{font-size:14px;color:#8A8A8A;margin-top:16px}\n\/* roi *\/\n.spas-uc .roi{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin-top:4px}\n.spas-uc .rbox{border:1px solid var(--light);border-radius:12px;padding:22px;background:#fff}\n.spas-uc .rbox.hl{background:var(--red-t);border-color:#FFD3CE}\n.spas-uc .rbox .rl{font-family:var(--sans);font-size:12.5px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:var(--gray);margin-bottom:9px}\n.spas-uc .rbox .rv{font-size:29px;font-weight:900;color:var(--ink);letter-spacing:-.01em;line-height:1.12}\n.spas-uc .rbox.hl .rv{color:var(--red)}\n.spas-uc .rbox .rs{font-size:13.5px;color:var(--gray);margin-top:7px;line-height:1.5}\n.spas-uc .roi-note{font-size:14px;color:#8A8A8A;margin-top:18px;max-width:none;line-height:1.6}\n.spas-uc .p-cta{background:var(--soft);border-radius:14px;padding:26px 30px;display:flex;justify-content:space-between;align-items:center;gap:18px;flex-wrap:wrap}\n.spas-uc .p-cta .t{font-size:18px;font-weight:700}\n.spas-uc .p-cta .s{font-size:15px;color:var(--gray);margin-top:5px}\n.spas-uc .btn{display:inline-block;background:var(--red);color:#fff!important;font-weight:500;border-radius:var(--r-btn);padding:14px 32px;text-decoration:none;font-size:15.5px;white-space:nowrap;transition:background .12s}\n.spas-uc .btn:hover{background:var(--red-d)}\n.spas-uc .btn.o{background:#fff;color:var(--ink)!important;border:1.5px solid var(--light)}\n.spas-uc .btn.o:hover{background:#fff;border-color:var(--dark);color:var(--dark)!important}\n@media screen and (max-width:860px){.spas-uc .roi{grid-template-columns:1fr 1fr}.spas-uc .std-grid{grid-template-columns:1fr}.spas-uc .flow{padding:32px 18px 28px}.spas-uc .bp-task{max-width:100%}.spas-uc .appwrap>div:last-child{padding:20px 12px 22px}}\n@media(prefers-reduced-motion:reduce){.spas-uc,.spas-uc *,.spas-uc *::before,.spas-uc *::after{transition:none!important;animation:none!important}.spas-uc .card:hover{transform:none}}\n\n\/* Print: the JS clones the open one-pager into .spas-print-root (a direct child\n   of <body>) and everything else is fully collapsed with display:none \u2014 hidden\n   content takes no space, so no blank pages. *\/\n.spas-print-root{display:none}\n@media print{\n  html.spas-print-mode body>*:not(.spas-print-root){display:none!important}\n  .spas-uc.spas-print-root{display:block;background:#fff;-webkit-print-color-adjust:exact;print-color-adjust:exact}\n  .spas-uc.spas-print-root .pager{box-shadow:none;border-radius:0;max-width:100%}\n  .spas-uc.spas-print-root .close,.spas-uc.spas-print-root .mk-hint{display:none!important}\n  \/* compact typography & spacing for paper only *\/\n  .spas-uc.spas-print-root .p-head{padding:20px 26px 22px}\n  .spas-uc.spas-print-root .p-head h2{font-size:23px;margin-top:5px}\n  .spas-uc.spas-print-root .p-head .num{font-size:10px}\n  .spas-uc.spas-print-root .p-head .meta{margin-top:9px}\n  .spas-uc.spas-print-root .p-head .tag{font-size:10px;padding:3px 7px}\n  .spas-uc.spas-print-root .p-body{padding:22px 26px 24px}\n  .spas-uc.spas-print-root .sec{margin-bottom:22px}\n  .spas-uc.spas-print-root .sec-h{font-size:17px;margin:0 0 10px}\n  .spas-uc.spas-print-root .sec-h+.sec-sub{margin:-8px 0 11px}\n  .spas-uc.spas-print-root .sec-sub{font-size:13px}\n  .spas-uc.spas-print-root .sec p,.spas-uc.spas-print-root .appnote{font-size:11.5px;line-height:1.55}\n  .spas-uc.spas-print-root .flow{padding:16px 14px;column-gap:8px;row-gap:12px;background-size:14px 14px;border-radius:10px}\n  .spas-uc.spas-print-root .bpmn-tag{font-size:8.5px;top:8px;right:10px}\n  .spas-uc.spas-print-root .bp-task{min-height:54px;max-width:170px;padding:8px 10px;gap:5px;font-size:10px;border-radius:7px;line-height:1.3}\n  .spas-uc.spas-print-root .bp-ico svg{width:13px;height:13px}\n  .spas-uc.spas-print-root .bp-ev{width:21px;height:21px;border-width:1.5px}\n  .spas-uc.spas-print-root .bp-ev svg{width:10px;height:10px}\n  .spas-uc.spas-print-root .bp-ev-end{border-width:2.5px}\n  .spas-uc.spas-print-root .bp-arr{width:16px}\n  .spas-uc.spas-print-root .bp-arr::after{border-left-width:6px;border-top-width:4px;border-bottom-width:4px;top:-3px}\n  .spas-uc.spas-print-root .flegend{font-size:9.5px;gap:16px;margin-top:8px}\n  .spas-uc.spas-print-root .lg-ico svg{width:12px;height:12px}\n  .spas-uc.spas-print-root .reads{grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:7px}\n  .spas-uc.spas-print-root .rchip{padding:7px 9px;font-size:9.5px;gap:7px;border-radius:7px}\n  .spas-uc.spas-print-root .rchip svg{width:13px;height:13px}\n  .spas-uc.spas-print-root .reads-note{font-size:9.5px;margin-top:8px}\n  .spas-uc.spas-print-root .appwrap{gap:14px}\n  .spas-uc.spas-print-root .std-grid{gap:9px}\n  .spas-uc.spas-print-root .std-tile{padding:11px 12px 12px;border-radius:8px}\n  .spas-uc.spas-print-root .std-tile svg{width:18px;height:18px;margin-bottom:7px}\n  .spas-uc.spas-print-root .std-tile .tt{font-size:11px;margin-bottom:3px}\n  .spas-uc.spas-print-root .std-tile .td{font-size:9.5px;line-height:1.45}\n  .spas-uc.spas-print-root .appwrap>div:last-child{padding:14px 16px 12px;border-radius:10px}\n  .spas-uc.spas-print-root .mock{font-size:12.5px;min-height:300px;max-width:660px;border-radius:10px}\n  .spas-uc.spas-print-root .roi{gap:9px}\n  .spas-uc.spas-print-root .rbox{padding:11px 12px;border-radius:8px}\n  .spas-uc.spas-print-root .rbox .rl{font-size:8.5px;margin-bottom:4px}\n  .spas-uc.spas-print-root .rbox .rv{font-size:15px}\n  .spas-uc.spas-print-root .rbox .rs{font-size:9px;margin-top:3px}\n  .spas-uc.spas-print-root .roi-note{font-size:9px;margin-top:8px}\n  .spas-uc.spas-print-root .p-cta{display:none}\n  \/* A4 width falls under the mobile breakpoint; restore desktop grids on paper *\/\n  .spas-uc.spas-print-root .std-grid{grid-template-columns:repeat(3,1fr)}\n  .spas-uc.spas-print-root .roi{grid-template-columns:repeat(4,1fr)}\n  .spas-uc.spas-print-root .flow,.spas-uc.spas-print-root .sec,.spas-uc.spas-print-root .rbox,.spas-uc.spas-print-root .mock,.spas-uc.spas-print-root .p-cta{break-inside:avoid;page-break-inside:avoid}\n}\n\/* mobile: BPMN model runs vertically *\/\n@media screen and (max-width:760px){\n  .spas-uc .flow{flex-direction:column;align-items:stretch;row-gap:10px;padding:38px 14px 22px}\n  .spas-uc .bp-task{flex-direction:row;align-items:center;gap:11px;max-width:100%;min-height:0;padding:12px 14px;font-size:13px}\n  .spas-uc .bp-start,.spas-uc .bp-end{max-width:100%}\n  .spas-uc .bp-ev{width:34px;height:34px}\n  .spas-uc .bp-ev svg{width:15px;height:15px}\n  .spas-uc .bp-arr{width:2px;height:16px;margin:0 auto}\n  .spas-uc .bp-arr::after{left:50%;transform:translateX(-50%);top:auto;bottom:-2px;border-left:5.5px solid transparent;border-right:5.5px solid transparent;border-top:9px solid #B5B5B5;border-bottom:0}\n  .spas-uc .flegend{gap:14px;font-size:12px}\n}<\/style>\n\n<div class=\"imc-codeblock cb-3afef29b\"\n     style=\"\">\n\t<!-- Scheer PAS \u00b7 Use Case Library \u2014 CollectionPage\/ItemList structured data.\n     Paste this whole block into the HTML field of your existing use-case\n     SiteOrigin code block, at the very bottom after all other markup.\n     It renders nothing visible; it tells Google and AI engines that this\n     page is a collection of these 120 named use cases. -->\n<script type=\"application\/ld+json\">\n{\n \"@context\": \"https:\/\/schema.org\",\n \"@type\": \"CollectionPage\",\n \"name\": \"120 Agentic AI Use Cases\",\n \"description\": \"A library of 120 agentic AI use cases across 14 industries and 9 business functions, each with an end-to-end BPMN process model, an interactive application preview and an ROI estimate in hours saved per month, on the Scheer PAS platform.\",\n \"publisher\": {\n  \"@type\": \"Organization\",\n  \"name\": \"Scheer PAS\",\n  \"url\": \"https:\/\/scheer-pas.com\"\n },\n \"mainEntity\": {\n  \"@type\": \"ItemList\",\n  \"numberOfItems\": 120,\n  \"itemListElement\": [\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 1,\n    \"name\": \"Intelligent Invoice Processing\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 2,\n    \"name\": \"Invoice Dispute Resolution\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 3,\n    \"name\": \"Collections & Payment Reminders\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 4,\n    \"name\": \"Billing Quality Check Before Sending\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 5,\n    \"name\": \"Cash Position & Bank Reconciliation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 6,\n    \"name\": \"Journal Entry Automation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 7,\n    \"name\": \"Month-End Accrual Proposals\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 8,\n    \"name\": \"Travel Expense Check & Completion\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 9,\n    \"name\": \"Electronic Invoicing Compliance\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 10,\n    \"name\": \"Month-End Close Orchestration\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 11,\n    \"name\": \"Supplier Selection & Offer Comparison\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 12,\n    \"name\": \"Project-Based Procurement\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 13,\n    \"name\": \"Purchase Request Intake from E-Mail\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 14,\n    \"name\": \"Supplier Onboarding\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 15,\n    \"name\": \"Contract Terms Leakage Detection\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 16,\n    \"name\": \"Supplier Questionnaire Evaluation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 17,\n    \"name\": \"Order Confirmation & Deviation Handling\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 18,\n    \"name\": \"Low-Value Purchasing Without Friction\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 19,\n    \"name\": \"Employee Onboarding End-to-End\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 20,\n    \"name\": \"Policy Questions Answered Instantly\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 21,\n    \"name\": \"Access Rights Across the Employee Lifecycle\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 22,\n    \"name\": \"Application Screening & Interview Scheduling\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 23,\n    \"name\": \"Absence & Special Leave Handling\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 24,\n    \"name\": \"Clean & Provable Offboarding\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 25,\n    \"name\": \"Ticket Triage & Routing\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 26,\n    \"name\": \"Service Log Analysis & Fix Proposals\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 27,\n    \"name\": \"Security Finding Remediation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 28,\n    \"name\": \"Standard Access Requests in Minutes\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 29,\n    \"name\": \"Change Plans Written Before the Meeting\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 30,\n    \"name\": \"Knowledge Articles From Solved Tickets\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 31,\n    \"name\": \"Order Entry From E-Mail & PDF\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 32,\n    \"name\": \"Service Case Preparation & Suggested Replies\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 33,\n    \"name\": \"Quotations in Hours Instead of Days\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 34,\n    \"name\": \"Complaint Handling With Root Causes\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 35,\n    \"name\": \"Returns Handled End-to-End\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 36,\n    \"name\": \"Business Customer Onboarding\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 37,\n    \"name\": \"Bill of Materials & Work Plan Change Automation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 38,\n    \"name\": \"Product Release Gate Check & Variant Creation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 39,\n    \"name\": \"Product Lifecycle Project Assistant\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 40,\n    \"name\": \"Production Order Release Validation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 41,\n    \"name\": \"Maintenance Planning From Real Condition\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 42,\n    \"name\": \"Quality Deviation Handling\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 43,\n    \"name\": \"Shop-Floor Event Interpretation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 44,\n    \"name\": \"Work Instructions That Stay Current\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 45,\n    \"name\": \"Spare Part Identification & Ordering\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 46,\n    \"name\": \"Warranty Claim Assessment\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 47,\n    \"name\": \"Production Part Approval Documentation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 48,\n    \"name\": \"Sequence Disruption Replanning\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 49,\n    \"name\": \"Market Approval Document Tracking\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 50,\n    \"name\": \"Know-Your-Customer Onboarding\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 51,\n    \"name\": \"Anti-Money-Laundering Alert Triage\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 52,\n    \"name\": \"Loan Application Completeness & Consistency\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 53,\n    \"name\": \"Failed Payment Investigation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 54,\n    \"name\": \"Regulatory Report Assembly\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 55,\n    \"name\": \"Credit Review Briefing Preparation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 56,\n    \"name\": \"Claim Notification Intake\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 57,\n    \"name\": \"Claims Fraud Pattern Screening\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 58,\n    \"name\": \"Underwriting Submission Analysis\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 59,\n    \"name\": \"Policy Renewal Orchestration\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 60,\n    \"name\": \"Broker Correspondence Processing\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 61,\n    \"name\": \"Product Data Onboarding\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 62,\n    \"name\": \"Returns & Refunds at Scale\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 63,\n    \"name\": \"Promotion & Price Execution Check\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 64,\n    \"name\": \"Replenishment Exception Decisions\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 65,\n    \"name\": \"Marketplace & Channel Content Generation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 66,\n    \"name\": \"Supplier Evidence & Packaging Compliance\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 67,\n    \"name\": \"Patient Referral Management\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 68,\n    \"name\": \"Prior Authorization Preparation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 69,\n    \"name\": \"Discharge Documentation Drafting\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 70,\n    \"name\": \"Appointment Coordination & No-Show Reduction\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 71,\n    \"name\": \"Medical Coding Support\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 72,\n    \"name\": \"Batch Record Review by Exception\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 73,\n    \"name\": \"Pharmacovigilance Case Intake\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 74,\n    \"name\": \"Deviation & Corrective Action Management\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 75,\n    \"name\": \"Regulatory Submission Assembly\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 76,\n    \"name\": \"Clinical Site Document Completeness Check\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 77,\n    \"name\": \"Serialization Exception Handling\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 78,\n    \"name\": \"Safety Data Sheet Management\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 79,\n    \"name\": \"Formula & Recipe Change Control\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 80,\n    \"name\": \"Substance Regulation Compliance Checks\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 81,\n    \"name\": \"Plant Turnaround Coordination\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 82,\n    \"name\": \"Grid Incident Coordination\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 83,\n    \"name\": \"Meter Data Exception Clearing\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 84,\n    \"name\": \"Supplier Switch Processing\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 85,\n    \"name\": \"Field Service Dispatch\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 86,\n    \"name\": \"Regulatory & Sustainability Reporting\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 87,\n    \"name\": \"Terminal Slot Management\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 88,\n    \"name\": \"Shipment Exception Management\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 89,\n    \"name\": \"Customs Documentation Preparation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 90,\n    \"name\": \"Carrier Invoice Audit\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 91,\n    \"name\": \"EDI Message Monitoring & Repair\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 92,\n    \"name\": \"Citizen Request Triage & Response\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 93,\n    \"name\": \"Permit Application Completeness Check\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 94,\n    \"name\": \"Grant & Subsidy Processing\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 95,\n    \"name\": \"Case File Summarization\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 96,\n    \"name\": \"Field Report Automation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 97,\n    \"name\": \"Subsidy & Compliance Documentation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 98,\n    \"name\": \"Order Fallout Management\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 99,\n    \"name\": \"Network Incident Triage\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 100,\n    \"name\": \"Contract Renewal & Retention\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 101,\n    \"name\": \"Tender Response Assembly\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 102,\n    \"name\": \"Contract Review & Risk Flagging\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 103,\n    \"name\": \"Data-Subject Request Handling\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 104,\n    \"name\": \"Lead Qualification & Routing\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 105,\n    \"name\": \"Master Data Change Management\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 106,\n    \"name\": \"Insurance Certificate Management\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 107,\n    \"name\": \"Audit Evidence Collection\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 108,\n    \"name\": \"Intercompany Reconciliation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 109,\n    \"name\": \"Legacy System Documentation & Modernization Preparation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 110,\n    \"name\": \"Training & Certification Compliance\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 111,\n    \"name\": \"Technical Inquiry & Drawing-Based Quotation\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 112,\n    \"name\": \"Supplier Quality Document Review\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 113,\n    \"name\": \"Mortgage Application Processing\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 114,\n    \"name\": \"Medical Underwriting Document Review\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 115,\n    \"name\": \"Store Audit & Shelf Compliance\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 116,\n    \"name\": \"Lab & Diagnostic Report Integration\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 117,\n    \"name\": \"Scientific Literature Monitoring\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 118,\n    \"name\": \"Grid Connection Request Processing\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 119,\n    \"name\": \"Transport Order Intake & Rate Matching\"\n   },\n   {\n    \"@type\": \"ListItem\",\n    \"position\": 120,\n    \"name\": \"Records & Information Request Processing\"\n   }\n  ]\n }\n}\n<\/script>\n\n\n\n<!DOCTYPE html>\n<html lang=\"en\"><head><meta charset=\"UTF-8\">\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n<title>Scheer PAS \u00b7 Use Case Library<\/title>\n<style>body{margin:0}<\/style>\n<style>\n\/* Scheer PAS \u00b7 Use Case Library \u2014 styles.\n   Every rule is scoped under .spas-uc so nothing leaks into the host page.\n   Brand palette: #FF4637 \u00b7 #282828 \u00b7 #EAEAEA \u00b7 #FFFFFF (tints derived only from these). *\/\n.spas-uc{\n  \/* \u2500\u2500 Scheer PAS brand tokens \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\n     Palette is strictly: #FF4637 (red) \u00b7 #282828 (dark)\n     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.rbox,.spas-uc.spas-print-root .mock,.spas-uc.spas-print-root .p-cta{break-inside:avoid;page-break-inside:avoid}\n}\n\/* mobile: BPMN model runs vertically *\/\n@media screen and (max-width:760px){\n  .spas-uc .flow{flex-direction:column;align-items:stretch;row-gap:10px;padding:38px 14px 22px}\n  .spas-uc .bp-task{flex-direction:row;align-items:center;gap:11px;max-width:100%;min-height:0;padding:12px 14px;font-size:13px}\n  .spas-uc .bp-start,.spas-uc .bp-end{max-width:100%}\n  .spas-uc .bp-ev{width:34px;height:34px}\n  .spas-uc .bp-ev svg{width:15px;height:15px}\n  .spas-uc .bp-arr{width:2px;height:16px;margin:0 auto}\n  .spas-uc .bp-arr::after{left:50%;transform:translateX(-50%);top:auto;bottom:-2px;border-left:5.5px solid transparent;border-right:5.5px solid transparent;border-top:9px solid #B5B5B5;border-bottom:0}\n  .spas-uc .flegend{gap:14px;font-size:12px}\n}\n\n<\/style>\n<\/head><body>\n\n<!-- Scheer PAS \u00b7 Use Case Library \u2014 markup.\n     Paste this into the HTML field of your code block.\n     The Roboto font links below can move to the site <head> if you already load Roboto there. -->\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Roboto:wght@400;500;700;900&family=Roboto+Mono:wght@400;500;700&display=swap\" rel=\"stylesheet\">\n\n<div class=\"spas-uc\" id=\"spas-uc\">\n\n<nav class=\"filters\">\n  <div class=\"wrap frow\">\n    <label class=\"flabel\" for=\"spas-f-ind\">Industry<\/label>\n    <select class=\"fsel\" id=\"spas-f-ind\" aria-label=\"Filter by industry\"><\/select>\n    <label class=\"flabel\" for=\"spas-f-fun\">Function<\/label>\n    <select class=\"fsel\" id=\"spas-f-fun\" aria-label=\"Filter by function\"><\/select>\n    <input class=\"search\" id=\"spas-q\" type=\"text\" placeholder=\"Search: invoices, onboarding, claims\u2026\">\n    <span class=\"count\"><b id=\"spas-cnt\">120<\/b> \/ 120<\/span>\n  <\/div>\n<\/nav>\n\n<main class=\"wrap\">\n  <div class=\"grid\" id=\"spas-grid\"><\/div>\n  <div class=\"nores\" id=\"spas-nores\">No use cases match your filters. Reset a filter or broaden the search.<\/div>\n<\/main>\n\n<!-- ONE-PAGER OVERLAY -->\n<div class=\"ovl\" id=\"spas-ovl\" onclick=\"if(event.target===this)SPAS_UC.closePager()\">\n  <div class=\"pager\" id=\"spas-pager\"><\/div>\n<\/div>\n\n<\/div>\n\n\n<script>\n\/* Scheer PAS \u00b7 Use Case Library \u2014 behaviour.\n   Everything lives inside one IIFE; the only global is window.SPAS_UC. *\/\n(function(){\n\"use strict\";\nconst UC1=[\n\/\/ ===== FINANCE & ACCOUNTING (10) =====\n{i:\"x\",f:\"fin\",s:\"pv\",p:\"H\",t:\"Intelligent Invoice Processing\",\nprob:\"Every month, thousands of supplier invoices arrive as PDF files, e-mails and paper scans. Accounting staff type them into the system, compare them line by line with purchase orders and delivery notes, and chase colleagues for approvals. Meanwhile early-payment discounts expire, suppliers call about late payments, and nobody can say where a given invoice currently sits.\",\nsol:\"An invoice application on Scheer PAS: software agents read every incoming invoice, match it against the purchase order and the goods receipt, and post clear cases automatically. Only unclear invoices appear in the team's worklist, with the agent's analysis and a recommendation already attached, so the human decision takes seconds instead of minutes.\",\napp:{name:\"Invoice Workbench\",queue:\"Invoices awaiting your decision \u00b7 14 of 620 today\",item:\"Invoice 20481 \u00b7 Meyer Industrietechnik \u00b7 \u20ac12,480.00\",agent:\"All line items match purchase order 45-0092. Freight deviates by +\u20ac120 (within your tolerance. Recommendation: approve and post.)\",action:\"Approve & post\"},\nroi:{vol:12000,unit:\"invoices per month\",before:12,after:3}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Invoice Dispute Resolution\",\nprob:\"When a customer disputes an invoice, someone has to find out what actually happened: was the price wrong, the delivery short, the tax miscalculated, a rebate missed? That means digging through orders, delivery records, pricing agreements and e-mail threads, often for days per case. While the case is open, the money is blocked and the customer is annoyed.\",\nsol:\"A dispute application on Scheer PAS: an agent reads the dispute, walks through the related documents (order, delivery record, invoice, contract) identifies the most likely root cause and proposes the concrete fix, for example a credit note or a corrected invoice. Your team reviews the finding and confirms with one click.\",\napp:{name:\"Dispute Workbench\",queue:\"Open disputes \u00b7 sorted by blocked amount\",item:\"Dispute D-3117 \u00b7 Kaufmann AG \u00b7 \u20ac8,940 blocked\",agent:\"Root cause found: contract discount of 4% was not applied on invoice 20311. Recommendation: issue credit note of \u20ac357.60 and close the dispute.\",action:\"Issue credit note\"},\nroi:{vol:400,unit:\"disputes per month\",before:90,after:20}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Collections & Payment Reminders\",\nprob:\"Overdue receivables pile up, but collectors lack the time to prepare each customer conversation properly: which invoices are open, what was promised last time, is there an open dispute? So reminders go out generically, calls happen unprepared, and money that could be collected turns into write-offs.\",\nsol:\"A collections application on Scheer PAS: an agent analyses all overdue accounts every night, prioritises them by amount and risk, prepares the full customer picture and drafts the right next step: a reminder, a call briefing or an escalation. Collectors work through a ready-made list instead of building it.\",\napp:{name:\"Collections Workbench\",queue:\"Today's priorities \u00b7 22 accounts prepared\",item:\"Berger GmbH \u00b7 \u20ac46,200 overdue \u00b7 promise broken on May 12\",agent:\"Second promise-to-pay broken. Payment history suggests a call works better than a letter here. Call briefing prepared with the three open invoices and last commitments.\",action:\"Start prepared call\"},\nroi:{vol:900,unit:\"overdue accounts handled per month\",before:25,after:8}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Billing Quality Check Before Sending\",\nprob:\"Billing errors: an unusual tax rate, a duplicated position, a wrong price, usually surface only after the invoice reached the customer. Then they come back as complaints and disputes, which cost many times more than catching the error would have. Manual spot checks catch only a fraction.\",\nsol:\"A billing check application on Scheer PAS: before invoices leave the house, an agent scans the complete billing run for anomalies (unusual tax calculations, abnormal charges, duplicates), explains each finding in plain language and proposes the correction. The team clears findings in minutes; clean invoices go out untouched.\",\napp:{name:\"Billing Check\",queue:\"Findings in today's billing run \u00b7 9 of 3,400 invoices flagged\",item:\"Invoice 88123 \u00b7 Nowak & S\u00f6hne \u00b7 tax anomaly\",agent:\"19% tax applied on an export delivery to Switzerland (expected 0% with export evidence. Recommendation: correct tax code and re-issue before dispatch.)\",action:\"Correct & release\"},\nroi:{vol:3400,unit:\"invoices checked per month\",before:4,after:1}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Cash Position & Bank Reconciliation\",\nprob:\"Every morning, someone in treasury downloads bank statements, matches payments against open items by hand, investigates the breaks and builds the daily cash position in a spreadsheet. It takes hours, it depends on one or two people, and by the time it is ready the numbers are already old.\",\nsol:\"A cash application on Scheer PAS: agents read the bank statements as they arrive, match payments automatically, explain the remaining breaks and assemble the cash position, with a note on surpluses and shortfalls. Treasury starts the day with the finished picture and decides, instead of assembling.\",\napp:{name:\"Cash Cockpit\",queue:\"Today's position \u00b7 3 breaks need a decision\",item:\"Incoming \u20ac18,250 \u00b7 reference unreadable \u00b7 Sparkasse account\",agent:\"Amount and payer match open items of customer Weidner Logistik (2 invoices). Recommendation: clear against invoices 19887 and 19921.\",action:\"Clear as proposed\"},\nroi:{vol:2600,unit:\"bank statement lines per month\",before:5,after:1}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Journal Entry Automation\",\nprob:\"Recurring journal entries (accrual releases, reclassifications, allocations) are typed in every month by accountants who could do more valuable work. Because everything is manual, controllers feel obliged to review everything, which slows the close even further.\",\nsol:\"A journal application on Scheer PAS: an agent trained on your posting patterns and accounting policy drafts the recurring entries with evidence attached. Accountants review by exception: the agent flags exactly which proposals deviate from the pattern and why.\",\napp:{name:\"Journal Workbench\",queue:\"Draft entries for period 06 \u00b7 4 exceptions of 310\",item:\"Entry JE-2210 \u00b7 IT cost allocation \u00b7 \u20ac102,300\",agent:\"Allocation follows the usual key, but cost center 4711 grew 32% versus trend. Evidence attached. Recommendation: review this one entry; release the other 306 drafts.\",action:\"Release drafts\"},\nroi:{vol:3000,unit:\"journal entries per month\",before:15,after:2}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Month-End Accrual Proposals\",\nprob:\"At month-end, accountants estimate accruals for services received but not yet invoiced, combing through open purchase orders, e-mails and last month's figures under deadline pressure. The quality depends on who does it and how much time is left.\",\nsol:\"An accrual application on Scheer PAS: an agent analyses open purchase orders, delivery status and historical patterns, and proposes each accrual with its reasoning attached. Accountants confirm or adjust: the judgment stays human, the legwork disappears.\",\napp:{name:\"Accrual Workbench\",queue:\"Accrual proposals for period 06 \u00b7 41 prepared\",item:\"Consulting frame contract \u00b7 Roland & Partner \u00b7 proposal \u20ac38,500\",agent:\"Purchase order 45-0311 is 70% delivered per time recording, no invoice received. Historical pattern supports monthly accrual of \u20ac38,500. Reasoning and evidence attached.\",action:\"Confirm accrual\"},\nroi:{vol:250,unit:\"accrual positions per month\",before:30,after:8}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Travel Expense Check & Completion\",\nprob:\"Expense reports bounce back and forth: a receipt is missing, a policy limit is exceeded, a cost center is wrong. Employees are frustrated, finance spends its time policing instead of advising, and reimbursements take weeks.\",\nsol:\"An expense application on Scheer PAS: an agent reads the receipts, fills the report, checks it against travel policy and resolves standard findings automatically. Employees see issues before submitting; finance sees only genuine exceptions.\",\napp:{name:\"Expense Check\",queue:\"Reports needing a decision \u00b7 6 of 480 this week\",item:\"Report R-5521 \u00b7 trade fair Munich \u00b7 \u20ac1,240.80\",agent:\"All receipts complete and within policy except one dinner of \u20ac96 (\u20ac16 above the limit, customer present per calendar entry. Recommendation: approve with business-meal justification.)\",action:\"Approve report\"},\nroi:{vol:2000,unit:\"expense reports per month\",before:10,after:2}},\n\n{i:\"x\",f:\"fin\",s:\"pv\",p:\"D\",t:\"Electronic Invoicing Compliance\",\nprob:\"Legal mandates for electronic invoices come with a zoo of formats and channels: structured invoice formats in Germany, European delivery networks, country-specific rules. Every format change becomes a project, and every validation error blocks an invoice from leaving or being processed.\",\nsol:\"An electronic invoicing application on Scheer PAS: a controlled pipeline receives, validates and routes electronic invoices across all required formats, while agents check the content for plausibility (do quantities, prices and totals make sense?), and explain every rejection in plain language so it can be fixed once, not researched for hours.\",\napp:{name:\"E-Invoice Hub\",queue:\"Validation findings \u00b7 7 of 2,900 documents\",item:\"Inbound invoice \u00b7 format XRechnung \u00b7 H\u00fcbner Stahl GmbH\",agent:\"Document is technically valid, but the payment terms in the file contradict the contract terms (14 vs. 30 days). Recommendation: accept the document, flag the terms difference for accounts payable.\",action:\"Accept & flag\"},\nroi:{vol:2900,unit:\"electronic documents per month\",before:6,after:1}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Month-End Close Orchestration\",\nprob:\"The close is a relay race across teams, checklists and spreadsheets. Nobody sees the true status; tasks wait on predecessors that finished hours ago; the same reconciliations are rechecked because nobody trusts the sequence. The result: long days at month-end and a close that takes longer than it should.\",\nsol:\"A close application on Scheer PAS: a long-running process carries every close task with its dependencies, hands work to the right person the moment it is ready, and agents pre-check reconciliations and completeness before a human signs off. Finance leadership sees the live status of the close at any moment.\",\napp:{name:\"Close Cockpit\",queue:\"Close day 2 \u00b7 84% of tasks complete \u00b7 3 blocked\",item:\"Task C-17 \u00b7 intercompany reconciliation ready for sign-off\",agent:\"All intercompany balances agree except one difference of \u20ac2,140 with the Austrian subsidiary (caused by an exchange-rate timing difference, evidence attached. Recommendation: sign off with noted difference.)\",action:\"Sign off task\"},\nroi:{vol:600,unit:\"close tasks per month\",before:45,after:20}},\n\n\/\/ ===== PROCUREMENT (8) =====\n{i:\"x\",f:\"prc\",s:\"pv\",p:\"H\",t:\"Supplier Selection & Offer Comparison\",\nprob:\"Comparing supplier offers means reading documents in different formats, building a spreadsheet, normalising prices, terms, lead times and risks, and hoping nothing was missed. It takes days, the criteria shift from buyer to buyer, and the decision is hard to defend afterwards.\",\nsol:\"A sourcing application on Scheer PAS: agents read all submitted offers, extract prices, terms and conditions, normalise them into one comparison and propose a ranked recommendation with the reasoning spelled out. Buyers decide on a prepared, consistent basis, every step documented.\",\napp:{name:\"Sourcing Workbench\",queue:\"Offer comparisons ready \u00b7 3 sourcing events\",item:\"Event S-88 \u00b7 packaging material \u00b7 6 offers received\",agent:\"Offer of Berger Verpackung is 7% above the cheapest, but includes 14-day lead time versus 35 and better payment terms. Total-cost view ranks it first. Full comparison attached.\",action:\"Adopt recommendation\"},\nroi:{vol:60,unit:\"sourcing decisions per month\",before:480,after:120}},\n\n{i:\"x\",f:\"prc\",s:\"cp\",p:\"H\",t:\"Project-Based Procurement\",\nprob:\"In plant engineering and project business, every customer project brings its own bill of materials: hundreds of positions, long-lead items, technical specifications that need clarification with engineering. Buyers juggle request waves per project milestone, supplier answers arrive as free-form documents, and technical questions ping-pong between purchasing and engineering, while the project clock runs and late material means contractual penalties.\",\nsol:\"A project procurement application on Scheer PAS, built with an industrial customer: agents read the project bill of materials, bundle demands into sensible request packages, draft the requests for quotation, extract supplier responses into one structured comparison per package, and track every open technical clarification between buyer, engineering and supplier until it is closed. The buyer steers the project's procurement instead of administrating it.\",\napp:{name:\"Project Procurement Hub\",queue:\"Project Aurora \u00b7 34 packages \u00b7 3 need your decision\",item:\"Package P-12 \u00b7 heavy steel structures \u00b7 4 offers in\",agent:\"All four offers extracted and normalized. Offer C is 6% cheaper but excludes surface treatment (specification section 4.2) (real total is 3% above offer A. Two technical clarifications still open with engineering, reminders sent. Recommendation: award to offer A.)\",action:\"Award package\"},\nroi:{vol:120,unit:\"request packages per month across projects\",before:540,after:150}},\n\n{i:\"x\",f:\"prc\",s:\"cc\",p:\"A\",t:\"Purchase Request Intake from E-Mail\",\nprob:\"Purchase requests arrive as free-text e-mails and chat messages. Someone in procurement reads each one, asks back for missing details, and types it into the purchasing system. That intake work is pure friction, and it pushes colleagues to buy around procurement entirely.\",\nsol:\"An intake application on Scheer PAS: an agent reads incoming requests, extracts what is needed, checks catalogue and budget, asks the requester for genuinely missing information, and creates the structured purchase requisition automatically.\",\napp:{name:\"Request Intake\",queue:\"New requests \u00b7 11 processed automatically today\",item:\"Request from J. Weber \u00b7 'need 3 laptops for the new team asap'\",agent:\"Matched to catalogue item 'Notebook Standard Configuration'. Budget of cost center 2200 sufficient. Delivery address taken from team location. Requisition drafted for approval.\",action:\"Create requisition\"},\nroi:{vol:1500,unit:\"purchase requests per month\",before:15,after:3}},\n\n{i:\"x\",f:\"prc\",s:\"cc\",p:\"H\",t:\"Supplier Onboarding\",\nprob:\"Bringing a new supplier on board drags across weeks: forms, certificates, bank detail checks, sanction screening, master data entry, coordinated by e-mail across departments. Business waits, and shortcuts create compliance risk.\",\nsol:\"An onboarding application on Scheer PAS: one long-running process carries the supplier from first contact to released master record. Agents validate documents, screen registers and prepare the vendor record; people approve the compliance-critical steps.\",\napp:{name:\"Supplier Onboarding\",queue:\"Onboardings in progress \u00b7 14 \u00b7 average 4.2 days\",item:\"Novatec Components s.r.o. \u00b7 step 5 of 7\",agent:\"All documents complete and valid. Sanction and register screening clear. Bank details verified against invoice letterhead. Ready for final release.\",action:\"Release supplier\"},\nroi:{vol:80,unit:\"supplier onboardings per month\",before:360,after:90}},\n\n{i:\"x\",f:\"prc\",s:\"cc\",p:\"A\",t:\"Contract Terms Leakage Detection\",\nprob:\"Negotiated conditions quietly leak: invoices ignore agreed prices, rebates are never claimed, orders bypass frame contracts. Each leak is small; together they eat the savings procurement worked hard to negotiate, and nobody has time to check transactions against contracts by hand.\",\nsol:\"A contract compliance application on Scheer PAS: an agent continuously compares purchase orders and invoices against contract terms, quantifies every deviation in euros and routes it into a resolution worklist: recover, correct, or consciously accept.\",\napp:{name:\"Contract Guard\",queue:\"Deviations found this month \u00b7 \u20ac84,200 recoverable\",item:\"Supplier Hoffmann Chemie \u00b7 price deviation on 12 invoices\",agent:\"Invoiced price \u20ac4.20\/kg versus contract price \u20ac3.95\/kg since March (\u20ac11,800 overcharged. Recommendation: request credit note, contract reference attached.)\",action:\"Request credit note\"},\nroi:{vol:5000,unit:\"transactions checked per month\",before:2,after:0}},\n\n{i:\"x\",f:\"prc\",s:\"cc\",p:\"A\",t:\"Supplier Questionnaire Evaluation\",\nprob:\"Sustainability and compliance questionnaires come back as hundreds of pages of prose per supplier. Nobody can read them all, so evaluations rely on sampling, and the real risks hide in the unread appendices.\",\nsol:\"A questionnaire application on Scheer PAS: an agent reads every response completely, extracts the findings, flags gaps and contradictions, and produces a structured briefing per supplier with page references, so category managers evaluate in minutes, with nothing unread.\",\napp:{name:\"Questionnaire Review\",queue:\"Evaluations ready \u00b7 9 suppliers\",item:\"Falkenberg Metall GmbH \u00b7 sustainability questionnaire 2026\",agent:\"Overall consistent. Two findings: certificate for site Pilsen expired in April (page 34); subcontractor list incomplete versus last year (page 51). Recommendation: request both before approval.\",action:\"Send follow-up request\"},\nroi:{vol:120,unit:\"questionnaires per month\",before:120,after:20}},\n\n{i:\"x\",f:\"prc\",s:\"cc\",p:\"H\",t:\"Order Confirmation & Deviation Handling\",\nprob:\"Suppliers confirm orders late, with changed dates or quantities, buried in e-mails. Buyers chase confirmations by hand, and real conflicts (a delayed critical part) are discovered too late to react well.\",\nsol:\"A confirmation application on Scheer PAS: agents read supplier replies, post matching confirmations automatically, and put only genuine deviations in front of the buyer, with the impact already assessed: which order, which production date, which customer is affected.\",\napp:{name:\"Confirmation Monitor\",queue:\"Deviations needing a decision \u00b7 5 of 340 confirmations\",item:\"Order 45-1102 \u00b7 Steiner Antriebe \u00b7 delivery +9 days\",agent:\"Delay affects production order P-7714 planned for July 21. Alternative: partial delivery of 60% on time is offered in the same e-mail. Recommendation: accept partial delivery, adjust production order.\",action:\"Accept & adjust\"},\nroi:{vol:3400,unit:\"order confirmations per month\",before:6,after:1}},\n\n{i:\"x\",f:\"prc\",s:\"cc\",p:\"H\",t:\"Low-Value Purchasing Without Friction\",\nprob:\"Small purchases (a cable, a book, a workshop) cost more to process than they are worth: forms, approvals, waiting. Employees are frustrated, procurement is clogged with trivial cases, and the truly important sourcing work suffers.\",\nsol:\"A self-service purchasing application on Scheer PAS: employees describe what they need in plain language; an agent finds the catalogue item, checks budget and policy, and completes compliant purchases end-to-end. Only genuine exceptions reach a human approver.\",\napp:{name:\"Quick Purchase\",queue:\"Requests today \u00b7 47 \u00b7 43 completed automatically\",item:\"Request from S. Klein \u00b7 USB dock for home office\",agent:\"Catalogue item found (\u20ac89), within role budget and home-office policy. Ordered automatically, delivery to home address on file. No approval required per policy.\",action:\"View order\"},\nroi:{vol:1200,unit:\"low-value purchases per month\",before:20,after:2}},\n\n\/\/ ===== HR & EMPLOYEE SERVICES (6) =====\n{i:\"x\",f:\"hr\",s:\"pv\",p:\"H\",t:\"Employee Onboarding End-to-End\",\nprob:\"A new colleague's first day too often starts without laptop, without accounts, without access cards, because onboarding runs across human resources, information technology and facilities on checklists and e-mails. Every gap costs productivity and makes a poor first impression.\",\nsol:\"An onboarding application on Scheer PAS: one long-running process orchestrates every party from signed contract to day one. Agents prepare accounts and equipment orders, answer the new joiner's questions about policies, and track readiness: human resources sees one live status instead of chasing ten threads.\",\napp:{name:\"Onboarding Hub\",queue:\"Upcoming starts \u00b7 8 \u00b7 2 items at risk\",item:\"L. Fontane \u00b7 start July 15 \u00b7 94% ready\",agent:\"Laptop delivery confirmed, accounts prepared. Access card request is still unanswered by facilities for 3 days (start is in 6 days. Recommendation: escalate to facilities lead now.)\",action:\"Escalate item\"},\nroi:{vol:60,unit:\"onboardings per month\",before:240,after:60}},\n\n{i:\"x\",f:\"hr\",s:\"cc\",p:\"A\",t:\"Policy Questions Answered Instantly\",\nprob:\"Human resources answers the same questions all day (parental leave, travel rules, bonus timelines) pulled from policy documents nobody else reads. Every question becomes a ticket, every ticket a delay, and the team has no time left for real personnel work.\",\nsol:\"An employee-service application on Scheer PAS: an agent answers policy questions instantly, in plain language, always citing the source paragraph, and opens a structured case only where an individual decision is genuinely needed.\",\napp:{name:\"Employee Service Desk\",queue:\"Questions today \u00b7 132 \u00b7 118 answered instantly\",item:\"Question from M. Yilmaz \u00b7 'how much parental leave can I split?'\",agent:\"Answer drafted from policy P-14, section 3.2 (source shown to employee): up to three blocks within the statutory frame. No case needed (employee confirmed the answer helped.)\",action:\"Review sample answers\"},\nroi:{vol:2500,unit:\"employee questions per month\",before:12,after:1}},\n\n{i:\"x\",f:\"hr\",s:\"cc\",p:\"D\",t:\"Access Rights Across the Employee Lifecycle\",\nprob:\"When people join, change roles or leave, their system access should change the same day. In reality, rights lag for weeks, leavers keep active accounts, and every audit finds the same painful list of access nobody can explain.\",\nsol:\"An identity lifecycle application on Scheer PAS: a controlled process triggers the right access changes for every join, move and leave across all systems. Agents compare actual rights against the role model, flag mismatches and prepare the corrections, with a complete audit trail.\",\napp:{name:\"Access Lifecycle\",queue:\"Role changes this week \u00b7 23 \u00b7 2 mismatches found\",item:\"R. Steiner \u00b7 moved from sales to controlling on July 1\",agent:\"Two sales-system authorisations are still active 5 days after the move (not part of the controlling role. Recommendation: revoke both, evidence for the audit file attached.)\",action:\"Revoke access\"},\nroi:{vol:400,unit:\"lifecycle events per month\",before:45,after:10}},\n\n{i:\"x\",f:\"hr\",s:\"cc\",p:\"H\",t:\"Application Screening & Interview Scheduling\",\nprob:\"Recruiters skim hundreds of applications under time pressure, inevitably inconsistently, and then lose further days to interview scheduling ping-pong. Good candidates accept elsewhere while the process crawls.\",\nsol:\"A recruiting application on Scheer PAS: an agent screens applications against the published criteria, prepares a shortlist with transparent, documented reasoning per candidate, and coordinates interview slots directly with candidates and interviewers.\",\napp:{name:\"Recruiting Workbench\",queue:\"Position: Controller (f\/m\/d) \u00b7 214 applications screened\",item:\"Shortlist proposal \u00b7 12 candidates\",agent:\"12 candidates meet all must-criteria; ranking and reasoning per candidate documented. 3 borderline cases flagged for human review rather than rejection. Interview slots proposed for next week.\",action:\"Confirm shortlist\"},\nroi:{vol:800,unit:\"applications per month\",before:8,after:2}},\n\n{i:\"x\",f:\"hr\",s:\"cc\",p:\"H\",t:\"Absence & Special Leave Handling\",\nprob:\"Standard leave works, but special cases (sabbaticals, parental leave, care leave) trigger long e-mail exchanges: what am I entitled to, what applies to me, which form, whose approval? Each case eats hours in human resources.\",\nsol:\"An absence application on Scheer PAS: an agent explains entitlements for the individual situation with sources, guides the employee through the correct request, validates it, and routes the approval: human resources handles the decision, not the explanation.\",\napp:{name:\"Absence Assistant\",queue:\"Special-leave requests \u00b7 7 prepared for decision\",item:\"Request from D. Okafor \u00b7 care leave, 4 months\",agent:\"Entitlement confirmed per policy and statute; request complete, certificates valid. Team coverage note from the manager attached. Ready for approval.\",action:\"Approve request\"},\nroi:{vol:300,unit:\"special-case requests per month\",before:60,after:15}},\n\n{i:\"x\",f:\"hr\",s:\"cc\",p:\"D\",t:\"Clean & Provable Offboarding\",\nprob:\"Departures leave loose ends: forgotten access, unreturned equipment, missing knowledge handover, incomplete attestations. Each loose end is a security risk or an audit finding waiting to happen.\",\nsol:\"An offboarding application on Scheer PAS: a controlled checklist process for every departure. Agents verify that access was revoked and assets returned, chase the open items automatically, and assemble the complete compliance record at the end.\",\napp:{name:\"Offboarding Hub\",queue:\"Departures this month \u00b7 11 \u00b7 1 with open items\",item:\"T. Brandt \u00b7 last day July 31 \u00b7 2 items open\",agent:\"Laptop return confirmed; one software license and one repository access still active. Both owners notified twice. Recommendation: escalate license owner, auto-revoke repository access per policy.\",action:\"Execute recommendation\"},\nroi:{vol:40,unit:\"offboardings per month\",before:180,after:45}},\n\n\/\/ ===== IT & SERVICE OPERATIONS (6) =====\n{i:\"x\",f:\"it\",s:\"pv\",p:\"A\",t:\"Ticket Triage & Routing\",\nprob:\"Support tickets arrive vaguely worded, get categorised wrong, and bounce between teams, each bounce adding hours or days. The people who could fix the problem see it last, and the requester hears nothing in between.\",\nsol:\"A triage application on Scheer PAS: an agent reads every incoming ticket, understands the actual concern, enriches it with system context, categorises and routes it correctly the first time, and drafts the resolution summary when the ticket closes.\",\napp:{name:\"Triage Workbench\",queue:\"Incoming tickets \u00b7 96% routed automatically today\",item:\"Ticket 44821 \u00b7 'cannot open customer file since this morning'\",agent:\"Symptom matches the archive-service degradation known since 08:40 (7 similar tickets). Routed to storage team, linked to master incident, requester informed with workaround.\",action:\"View routing\"},\nroi:{vol:6000,unit:\"tickets per month\",before:9,after:2}},\n\n{i:\"x\",f:\"it\",s:\"pv\",p:\"A\",t:\"Service Log Analysis & Fix Proposals\",\nprob:\"Warnings and errors pile up across dozens of services. Finding out what actually matters means grepping through logs: reactive, slow, and dependent on the one engineer who knows where to look.\",\nsol:\"An operations application on Scheer PAS: a platform agent answers questions like 'all service warnings of the last two days' directly from the unified logs, explains the likely cause of each finding in plain language, and proposes the concrete fix.\",\napp:{name:\"Operations Insight\",queue:\"Ask about any service, component or log\",item:\"Query: 'list all service warnings in the last 2 days'\",agent:\"Three findings: a container restarting repeatedly (likely failing image), two image-pull errors (registry credentials). Concrete remediation steps proposed for each, ranked by impact.\",action:\"Apply proposed fix\"},\nroi:{vol:800,unit:\"diagnostic investigations per month\",before:40,after:8}},\n\n{i:\"x\",f:\"it\",s:\"cc\",p:\"H\",t:\"Security Finding Remediation\",\nprob:\"Vulnerability scans produce long lists that age in spreadsheets. Ownership is unclear, deadlines slip silently, and when the auditor asks, nobody can prove what was fixed when.\",\nsol:\"A remediation application on Scheer PAS: every finding becomes a tracked task with an owner and a deadline. Agents propose the patch or configuration change, verify closure technically, and keep the audit-ready record. Pressure stays on until the risk is gone.\",\napp:{name:\"Remediation Tracker\",queue:\"Open findings \u00b7 34 \u00b7 5 overdue\",item:\"Finding V-2291 \u00b7 outdated encryption library \u00b7 server group B\",agent:\"Patch available and already deployed on 12 of 15 servers by the platform team. Remaining 3 servers have a maintenance window tonight. Recommendation: schedule and verify tomorrow 06:00.\",action:\"Schedule & verify\"},\nroi:{vol:250,unit:\"findings per month\",before:90,after:25}},\n\n{i:\"x\",f:\"it\",s:\"cc\",p:\"D\",t:\"Standard Access Requests in Minutes\",\nprob:\"Requesting access to a system takes days: a form, two approvals, a manual provisioning step. For standard, low-risk access this is pure waiting time, and it teaches people to share accounts instead.\",\nsol:\"An access application on Scheer PAS: a controlled process checks each request against the role model. Standard requests are approved and provisioned automatically within minutes; only elevated-risk requests go to a human approver, everything documented.\",\napp:{name:\"Access Requests\",queue:\"Requests today \u00b7 61 \u00b7 54 fulfilled automatically\",item:\"Request from P. Lindner \u00b7 read access, reporting system\",agent:\"Access is part of the standard role for this department, no conflict with existing rights. Provisioned automatically; documented for the quarterly access review.\",action:\"View record\"},\nroi:{vol:1400,unit:\"access requests per month\",before:30,after:3}},\n\n{i:\"x\",f:\"it\",s:\"cc\",p:\"A\",t:\"Change Plans Written Before the Meeting\",\nprob:\"Every system change needs a plan: implementation steps, test steps, a way back if it fails. Under time pressure these plans are thin or missing, and thin plans are how small changes cause big outages.\",\nsol:\"A change application on Scheer PAS: an agent drafts the complete change plan from the request and from similar past changes (implementation, test and rollback) and flags risks and dependencies, so the approval board reviews substance instead of writing it.\",\napp:{name:\"Change Planner\",queue:\"Changes awaiting board review \u00b7 9 \u00b7 all plans complete\",item:\"Change C-1187 \u00b7 database version upgrade, finance systems\",agent:\"Plan drafted from 4 comparable upgrades. Risk flagged: reporting service depends on a driver version that must be updated in the same window (added to the plan with its own rollback step.)\",action:\"Review plan\"},\nroi:{vol:180,unit:\"changes per month\",before:120,after:35}},\n\n{i:\"x\",f:\"it\",s:\"cc\",p:\"A\",t:\"Knowledge Articles From Solved Tickets\",\nprob:\"The same problems get solved again and again, because the solution lives in a closed ticket nobody will ever find. Writing knowledge articles is everyone's job and therefore no one's.\",\nsol:\"A knowledge application on Scheer PAS: when a ticket closes, an agent turns the resolution into a draft knowledge article: searchable, structured, tagged. The engineer reviews and publishes in one minute; self-service grows with every closure.\",\napp:{name:\"Knowledge Builder\",queue:\"Draft articles from this week's closures \u00b7 17\",item:\"Draft \u00b7 'printer queue stalls after driver update'\",agent:\"Resolution extracted from ticket 44102: clear queue, reinstall driver version 11.2, restart spooler. Draft structured, screenshots referenced, tagged. Ready to publish.\",action:\"Publish article\"},\nroi:{vol:120,unit:\"articles per month\",before:60,after:5}},\n\n\/\/ ===== CUSTOMER SERVICE & SALES (6) =====\n{i:\"x\",f:\"cs\",s:\"pv\",p:\"H\",t:\"Order Entry From E-Mail & PDF\",\nprob:\"Customers send orders as PDF attachments and free-text e-mails. Clerks re-type every position into the system, resolve product names against the catalogue and correct typos, slow, error-prone work that delays every delivery that follows.\",\nsol:\"An order intake application on Scheer PAS: an agent reads incoming orders, resolves items and prices against your master data, and creates the system order automatically. Only unclear positions appear in the team's worklist, with the agent's best interpretation attached.\",\napp:{name:\"Order Intake\",queue:\"Orders today \u00b7 210 \u00b7 191 posted automatically\",item:\"Order from Kr\u00fcger Maschinenbau \u00b7 PDF, 14 positions\",agent:\"13 positions resolved cleanly. Position 7 says 'the usual sealing rings' (last three orders suggest item DR-4471, quantity 200. Recommendation: confirm interpretation and post.)\",action:\"Confirm & post\"},\nroi:{vol:4500,unit:\"order documents per month\",before:11,after:2}},\n\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"A\",t:\"Service Case Preparation & Suggested Replies\",\nprob:\"Service agents spend more time searching (order history, previous cases, contract status) than helping. Customers repeat their story, handle times grow, and answers vary by agent.\",\nsol:\"A service application on Scheer PAS: for every incoming case, an agent assembles the full customer context, proposes the next best action and drafts the reply. The service agent checks, personalises and sends, in a fraction of the time, with consistent quality.\",\napp:{name:\"Service Workbench\",queue:\"Open cases \u00b7 prioritised by promised response time\",item:\"Case 8817 \u00b7 Frau Albrecht \u00b7 delivery arrived damaged\",agent:\"Third contact on this order. Photos already provided in first mail. Recommendation: immediate replacement (in stock, ships today) plus return label (draft reply prepared in the customer's tone.)\",action:\"Send reply\"},\nroi:{vol:5000,unit:\"service cases per month\",before:18,after:6}},\n\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Quotations in Hours Instead of Days\",\nprob:\"A quotation needs product knowledge, current prices, discount rules and often an internal approval. By the time it reaches the customer days later, the buying moment may have passed.\",\nsol:\"A quotation application on Scheer PAS: an agent assembles the quote from catalogue, pricing rules and the customer's history, applies the discount policy, and routes any needed approval instantly. Sales sends a consistent, correct quote the same day.\",\napp:{name:\"Quote Studio\",queue:\"Quotes in progress \u00b7 12 \u00b7 9 ready to send\",item:\"Quote Q-3302 \u00b7 Behrens Anlagenbau \u00b7 \u20ac64,800\",agent:\"Configuration valid, prices current, discount of 8% within your authority (no approval needed. Delivery time 3 weeks confirmed against capacity. Ready to send.)\",action:\"Send quote\"},\nroi:{vol:600,unit:\"quotations per month\",before:180,after:45}},\n\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Complaint Handling With Root Causes\",\nprob:\"Complaints scatter across phone, e-mail and portal. Each is handled individually, response times vary, and because nobody clusters them, the underlying causes (a packaging flaw, a misleading product text) stay invisible and keep generating complaints.\",\nsol:\"A complaint application on Scheer PAS: one structured intake for all channels. Agents classify each complaint, draft the response, drive the resolution through a controlled process, and continuously cluster complaints so systemic causes surface with evidence.\",\napp:{name:\"Complaint Center\",queue:\"Open complaints \u00b7 41 \u00b7 one cluster alert\",item:\"Cluster alert \u00b7 17 complaints, same product, 2 weeks\",agent:\"17 complaints mention the closure breaking on product K-201 since the June batch. Recommendation: open a quality case with the evidence attached and switch replies to the prepared batch-issue response.\",action:\"Open quality case\"},\nroi:{vol:1200,unit:\"complaints per month\",before:25,after:8}},\n\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Returns Handled End-to-End\",\nprob:\"A return touches the customer, the warehouse, quality and finance, coordinated today by e-mail. Customers wait weeks for refunds, policy is applied inconsistently, and abuse goes unnoticed.\",\nsol:\"A returns application on Scheer PAS: a long-running process carries each return from request to refund. Agents check eligibility against the policy, coordinate warehouse and quality steps, prepare the credit note, and flag abuse patterns across customers.\",\napp:{name:\"Returns Hub\",queue:\"Returns in progress \u00b7 88 \u00b7 average 2.1 days\",item:\"Return R-6612 \u00b7 online order \u00b7 'wrong size'\",agent:\"Within return window, item category eligible, customer's third return this quarter (normal for the category. Warehouse receipt confirmed. Recommendation: approve refund of \u20ac59.90 now.)\",action:\"Approve refund\"},\nroi:{vol:2200,unit:\"returns per month\",before:20,after:5}},\n\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Business Customer Onboarding\",\nprob:\"A new business customer wants to order, but first come credit checks, master data, portal access and contract steps, coordinated across departments. Weeks pass between the handshake and the first order.\",\nsol:\"An onboarding application on Scheer PAS: one orchestrated process from signed agreement to first order. Agents prepare the credit assessment, validate registration documents and provision portal access; sales sees live status instead of asking around.\",\napp:{name:\"Customer Onboarding\",queue:\"Onboardings in progress \u00b7 9 \u00b7 fastest 1.5 days\",item:\"M\u00f6ller Geb\u00e4udetechnik GmbH \u00b7 step 4 of 6\",agent:\"Register data verified, credit assessment prepared (limit proposal \u20ac50,000 based on report and sector), portal users created. Awaiting one human approval: credit limit.\",action:\"Approve credit limit\"},\nroi:{vol:70,unit:\"new business customers per month\",before:300,after:75}}\n];\n\n\nconst UC2=[\n\/\/ ===== MANUFACTURING & INDUSTRIAL (9) =====\n{i:\"mf\",f:\"ops\",s:\"cp\",p:\"D\",t:\"Bill of Materials & Work Plan Change Automation\",\nprob:\"Industrial engineers are expensive and rare, and their knowledge lives in their heads, not in structured form. When a product changes, the change process runs on e-mails, phone calls and Word documents: extract what changed, update the bill of materials and the work plan, regenerate documents, collect reviews. In the electronics industry this must be fast; today it is slow and undocumented.\",\nsol:\"A change application on Scheer PAS, live at a customer: a dedicated, controlled process guides every change end-to-end. Software agents extract the new customer data, determine the differences against the old version (bill of materials analysis), generate change proposals and updated documents, while a parallel workflow lets humans and agents work at the same time. Compliance and audit are built in.\",\napp:{name:\"Change Workbench\",queue:\"Active change processes \u00b7 12 \u00b7 none waiting on e-mail\",item:\"Change CH-2241 \u00b7 customer data update \u00b7 34 positions affected\",agent:\"Differences to the previous version determined: 5 new components, 2 obsolete, 1 work step changed. Impact matrix and updated documents generated. Ready for engineer review.\",action:\"Review impact matrix\"},\nroi:{vol:150,unit:\"change processes per month\",before:420,after:120}},\n\n{i:\"mf\",f:\"ops\",s:\"cp\",p:\"A\",t:\"Product Release Gate Check & Variant Creation\",\nprob:\"In this customer's product lifecycle process, every new product variant must pass several gates and releases before it reaches the market. The process is complex, full of media breaks and manual tasks, and the result is a long time to market that the business can no longer afford.\",\nsol:\"An agent integrated into the existing product lifecycle process on Scheer PAS, live at a ceramic-industry customer: it examines which gates a specific variant still has to pass, gives concrete hints about the next process steps, analyses uploaded files, compares data, and executes the required transactions directly in the connected business system once a human confirms. No media breaks anywhere in the chain.\",\napp:{name:\"Gate Check Assistant\",queue:\"Variants in release \u00b7 28 \u00b7 6 ready for the next gate\",item:\"Variant V-1187 \u00b7 new surface finish \u00b7 gate 2 of 5\",agent:\"Gate 1 passed. For gate 2, one master data extension is missing in the business system (I can create it for you, the required transaction is prepared. Shall I proceed?)\",action:\"Yes, execute\"},\nroi:{vol:200,unit:\"gate checks per month\",before:180,after:45}},\n\n{i:\"mf\",f:\"ops\",s:\"cp\",p:\"A\",t:\"Product Lifecycle Project Assistant\",\nprob:\"Project leads in product development lack a fast answer to simple questions: which basic models have passed which gate, is the master data complete, which objects have not moved in months, what does the current project summary look like? Getting these answers means meetings, spreadsheet hunts and asking around.\",\nsol:\"A dialog assistant on Scheer PAS, live at a customer: the project lead asks in plain language: 'can you support me with a quick check of the basic models in this project?' The agent checks gates and missing information, verifies the master data situation in the connected business system, writes a summary on project level and extracts information from uploaded files. It proposes actions and executes them after a simple 'yes'.\",\napp:{name:\"Project Assistant\",queue:\"Ask anything about your project\",item:\"Query: 'quick check of the basic models in this project'\",agent:\"20 of 25 basic models have passed gate 1 (the other 5 could, too. I also found 4 models without changes in the last 3 months and 3 articles missing a master data extension. Shall I fix what I can and list the rest?)\",action:\"Yes, proceed\"},\nroi:{vol:350,unit:\"project status checks per month\",before:60,after:10}},\n\n{i:\"mf\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Production Order Release Validation\",\nprob:\"Production orders are released without certainty that material, capacity and scheduling actually line up. The consequences show up on the shop floor: lines wait for parts, priorities are reshuffled by phone, and planners spend their day firefighting instead of planning.\",\nsol:\"A release application on Scheer PAS: before an order is released, an agent checks material availability, capacity and scheduling, recommends workarounds where something is missing: an alternative work center, a partial quantity, and releases automatically when all conditions are met.\",\napp:{name:\"Release Monitor\",queue:\"Orders for release \u00b7 64 \u00b7 58 released automatically\",item:\"Production order P-8841 \u00b7 housing series K \u00b7 start July 14\",agent:\"Material complete except one purchased part arriving July 15. Alternative: start with sub-lot of 400 pieces on time, remainder July 16 (capacity allows it. Recommendation: split and release.)\",action:\"Split & release\"},\nroi:{vol:2500,unit:\"order releases per month\",before:8,after:2}},\n\n{i:\"mf\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Maintenance Planning From Real Condition\",\nprob:\"Maintenance runs on fixed intervals while the machines tell a different story: some assets are serviced too often, others fail before their date. Every unplanned stop costs production hours and rush-order premiums.\",\nsol:\"A maintenance application on Scheer PAS: an agent reads condition data and fault history, recommends schedule adjustments, and prepares the work orders, including parts and required skills. Planners confirm a prepared plan instead of building one.\",\napp:{name:\"Maintenance Planner\",queue:\"Schedule proposals this week \u00b7 19\",item:\"Compressor station 3 \u00b7 vibration trend rising\",agent:\"Vibration pattern matches the pre-failure signature from January (asset 7). Recommendation: pull the service forward to next Tuesday's existing downtime window; parts are in stock, work order drafted.\",action:\"Confirm work order\"},\nroi:{vol:450,unit:\"maintenance events per month\",before:45,after:15}},\n\n{i:\"mf\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Quality Deviation Handling\",\nprob:\"When a quality deviation is found, the report waits in a queue before anyone decides what to do with the affected parts (block, rework, use as is). Containment starts late, and the structured problem-solving that customers demand is documented inconsistently under time pressure.\",\nsol:\"A quality application on Scheer PAS: an agent classifies each deviation, proposes disposition and immediate containment, and drives the structured problem-solving process step by step, drafting the analysis and tracking every action to closure.\",\napp:{name:\"Quality Workbench\",queue:\"Open deviations \u00b7 23 \u00b7 4 awaiting disposition\",item:\"Deviation Q-5512 \u00b7 dimensional deviation, batch 7741\",agent:\"Deviation matches drawing tolerance breach on one feature; 2,400 parts affected, 800 already at the customer. Recommendation: block warehouse stock now, notify customer quality contact, rework proposal drafted.\",action:\"Execute containment\"},\nroi:{vol:300,unit:\"deviations per month\",before:120,after:40}},\n\n{i:\"mf\",f:\"ops\",s:\"cc\",p:\"A\",t:\"Shop-Floor Event Interpretation\",\nprob:\"When a line stops, a phone chain starts: what happened, who needs to know, what do we do? Context gets lost between shift handovers, and the same disturbances repeat because nobody has time to analyse them.\",\nsol:\"A shop-floor application on Scheer PAS: an agent interprets machine events as they happen, assembles the context (what stopped, since when, what changed before) and routes a structured, readable event to exactly the right role with a proposed response.\",\napp:{name:\"Shop-Floor Monitor\",queue:\"Events last shift \u00b7 31 \u00b7 3 need a decision\",item:\"Line 4 \u00b7 micro-stops rising since 06:20\",agent:\"Micro-stop pattern started after material lot change at 06:10 (same correlation as on June 3. Recommendation: check feeder settings for the new lot; setup instruction attached; maintenance informed.)\",action:\"Acknowledge & assign\"},\nroi:{vol:900,unit:\"significant events per month\",before:20,after:5}},\n\n{i:\"mf\",f:\"doc\",s:\"cc\",p:\"A\",t:\"Work Instructions That Stay Current\",\nprob:\"Work instructions lag behind reality: the process changed months ago, the document did not. New employees learn from outdated pages, auditors find discrepancies, and the person who knows how it really works is on holiday.\",\nsol:\"A documentation application on Scheer PAS: when a process or product changes, an agent drafts the updated work instruction from the process model and the change data: correctly structured, versioned, ready for expert review and release.\",\napp:{name:\"Instruction Studio\",queue:\"Instructions awaiting review \u00b7 8 \u00b7 triggered by changes\",item:\"Instruction WI-204 \u00b7 assembly station 12 \u00b7 update draft\",agent:\"Change CH-2241 modified one work step and one torque value. Draft updated in the standard structure, old version archived, differences highlighted for the reviewer.\",action:\"Review & release\"},\nroi:{vol:120,unit:\"instruction updates per month\",before:90,after:20}},\n\n{i:\"mf\",f:\"prc\",s:\"cc\",p:\"H\",t:\"Spare Part Identification & Ordering\",\nprob:\"A machine is down and the technician spends an hour identifying the right spare part from a photo, an old drawing or a shelf label, then more time creating the purchase request. Every minute of searching is a minute of downtime.\",\nsol:\"A spare-parts application on Scheer PAS: the technician describes or photographs the part; an agent identifies it against the parts catalogue, checks stock in all locations, and creates the order or reservation immediately, so downtime is measured in minutes, not hours.\",\napp:{name:\"Parts Finder\",queue:\"Requests today \u00b7 27 \u00b7 average resolution 4 minutes\",item:\"Request from line 2 \u00b7 photo of a worn drive coupling\",agent:\"Identified as coupling type KX-40 (94% confidence, dimensions match). 2 in stock in central warehouse, 15-minute transfer. Reservation drafted (or express order for tomorrow as fallback.)\",action:\"Reserve from stock\"},\nroi:{vol:400,unit:\"part identifications per month\",before:60,after:8}},\n\n\/\/ ===== AUTOMOTIVE (4) =====\n{i:\"au\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Warranty Claim Assessment\",\nprob:\"Warranty claims arrive in volumes no assessor team can read thoroughly. Each claim needs a look at diagnostic data, repair history and policy terms, so assessments are sampled, recoveries from suppliers lag, and money leaks in both directions: paid claims that should be rejected, and missed recoveries that should be claimed.\",\nsol:\"A warranty application on Scheer PAS: an agent validates every claim against diagnostic data and warranty terms, classifies the likely technical cause, drafts the assessment and, where a supplier part caused the failure, prepares the recovery case with evidence.\",\napp:{name:\"Warranty Workbench\",queue:\"Claims prepared for decision \u00b7 48 of 1,900 this week\",item:\"Claim W-77120 \u00b7 dealer Munich \u00b7 control unit failure\",agent:\"Diagnostic log matches the known failure pattern of supplier part E-4471 (recall candidate list). Warranty terms apply. Recommendation: approve claim and open supplier recovery (evidence pack assembled.)\",action:\"Approve & recover\"},\nroi:{vol:7500,unit:\"claims per month\",before:15,after:4}},\n\n{i:\"au\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Production Part Approval Documentation\",\nprob:\"Before a part goes into series production, customers demand a complete approval documentation package: measurement reports, material certificates, process capability evidence, dozens of elements. Engineers spend days per part hunting documents across systems and checking completeness by hand.\",\nsol:\"An approval documentation application on Scheer PAS: an agent collects the required elements from the source systems, checks completeness and formal validity against the customer's requirement level, flags exactly what is missing, and assembles the submission-ready package for sign-off.\",\napp:{name:\"Approval Package Builder\",queue:\"Packages in assembly \u00b7 14 \u00b7 5 complete\",item:\"Part 4471-B \u00b7 customer requirement level 3 \u00b7 92% complete\",agent:\"18 of 19 required elements collected and valid. Missing: the material certificate for the June batch (supplier notified automatically yesterday, response promised today. Package otherwise submission-ready.)\",action:\"View package\"},\nroi:{vol:90,unit:\"approval packages per month\",before:600,after:150}},\n\n{i:\"au\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Sequence Disruption Replanning\",\nprob:\"In just-in-time and just-in-sequence supply, one delayed truck cascades: sequences break, lines threaten to stop, and replanning happens by phone under extreme pressure. The cost of a wrong call is measured in line-stop minutes.\",\nsol:\"A sequencing application on Scheer PAS: an agent detects the disruption's real impact, simulates resequencing options within the rules, recommends the best one and orchestrates the confirmations with suppliers and logistics. Humans approve, the system coordinates.\",\napp:{name:\"Sequence Control\",queue:\"Active disruptions \u00b7 1 \u00b7 impact window 90 minutes\",item:\"Truck delay 45 min \u00b7 seat sets for sequence block 17\",agent:\"Three options simulated. Best: swap blocks 17 and 18 (both material-complete), zero line stop, supplier confirmations required from two partners (requests prepared. Decision needed in 12 minutes.)\",action:\"Execute swap\"},\nroi:{vol:60,unit:\"disruption events per month\",before:180,after:45}},\n\n{i:\"au\",f:\"cmp\",s:\"cc\",p:\"D\",t:\"Market Approval Document Tracking\",\nprob:\"Every vehicle variant needs market-specific approval documents, and every variant change can invalidate them. Tracking which document is valid for which variant in which market lives in spreadsheets, and gaps surface at the worst moment: right before a market launch.\",\nsol:\"An approval tracking application on Scheer PAS: a controlled process maintains the requirement matrix per market and variant. Agents check document completeness and validity continuously, flag gaps the day they appear, and prepare the submissions for renewal.\",\napp:{name:\"Approval Tracker\",queue:\"Markets monitored \u00b7 34 \u00b7 2 gaps found\",item:\"Variant K3 \u00b7 market Brazil \u00b7 noise certificate expiring\",agent:\"Certificate expires 6 weeks before planned market launch. Renewal requires updated test report (testing slot available in 2 weeks. Recommendation: book slot now, submission draft prepared.)\",action:\"Book & prepare\"},\nroi:{vol:300,unit:\"document checks per month\",before:20,after:4}},\n\n\/\/ ===== BANKING & FINANCIAL SERVICES (6) =====\n{i:\"bk\",f:\"cmp\",s:\"pv\",p:\"H\",t:\"Know-Your-Customer Onboarding\",\nprob:\"Opening an account for a business customer means collecting identification documents, checking registers, screening against sanction lists and assessing risk, across days or weeks. Customers abandon mid-way, staff drown in document checks, and every shortcut is a compliance risk with the regulator's name on it.\",\nsol:\"An onboarding application on Scheer PAS: one governed process carries the customer from application to opened account. Agents review the document packet, verify registers, run the screenings and prepare the risk assessment: a human reviewer sees a complete, pre-analysed case and decides.\",\napp:{name:\"Onboarding Review\",queue:\"Cases ready for decision \u00b7 17 \u00b7 average preparation 22 min\",item:\"Steiner Handels GmbH \u00b7 risk class B proposed\",agent:\"Documents complete and consistent, register data verified, sanction and adverse-media screening clear. One finding: complex ownership above 25% threshold traced and documented. Recommendation: approve with risk class B.\",action:\"Approve onboarding\"},\nroi:{vol:600,unit:\"onboardings per month\",before:180,after:45}},\n\n{i:\"bk\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Anti-Money-Laundering Alert Triage\",\nprob:\"Monitoring systems generate thousands of alerts, and the vast majority are false alarms. Investigators spend their days clearing noise, collecting account context, payment histories, customer profiles, while genuinely suspicious cases wait in the same queue.\",\nsol:\"A triage application on Scheer PAS: an agent enriches every alert with the full context, drafts a disposition with reasoning for the clear false positives, and escalates the genuinely suspicious cases with an evidence summary, so investigators start where their judgment matters.\",\napp:{name:\"Alert Triage\",queue:\"Alerts today \u00b7 340 \u00b7 41 escalated for investigation\",item:\"Alert A-99321 \u00b7 unusual cash pattern \u00b7 retail customer\",agent:\"Pattern explained by documented seasonal business (market trader, same pattern past 3 years, matching license on file). Draft disposition: false positive, reasoning and evidence attached for the record.\",action:\"Confirm disposition\"},\nroi:{vol:7000,unit:\"alerts per month\",before:25,after:6}},\n\n{i:\"bk\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Loan Application Completeness & Consistency\",\nprob:\"Credit decisions wait on paperwork: statements missing, figures inconsistent, documents outdated. Each gap triggers another letter to the customer, weeks pass, and by decision time the customer has often signed elsewhere.\",\nsol:\"A loan intake application on Scheer PAS: at submission, an agent checks the file for completeness and consistency, extracts the financial figures, and requests exactly what is missing, once, precisely. Credit analysts receive complete, structured files.\",\napp:{name:\"Loan Intake\",queue:\"Applications in intake \u00b7 52 \u00b7 38 complete\",item:\"Application L-4471 \u00b7 working capital line, \u20ac250,000\",agent:\"File complete except the current year's interim figures; the submitted annual statement is consistent with account turnover. Precise request to the customer drafted (one document, one sentence).\",action:\"Send request\"},\nroi:{vol:800,unit:\"applications per month\",before:60,after:15}},\n\n{i:\"bk\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Failed Payment Investigation\",\nprob:\"Failed and misdirected payments land in exception queues where each case means detective work across systems: wrong reference, closed account, insufficient funds, format error? Meanwhile customers wait for their money and call the hotline.\",\nsol:\"A payment exception application on Scheer PAS: an agent diagnoses each failed payment, identifies the cause, proposes or executes the correction (repair the reference, reroute or return) and documents everything for the payment scheme's rules.\",\napp:{name:\"Payment Repair\",queue:\"Exceptions today \u00b7 190 \u00b7 152 repaired automatically\",item:\"Payment P-88123 \u00b7 \u20ac4,200 \u00b7 unmatched reference\",agent:\"Reference contains a transposed invoice number; amount and payer match open item of customer Voss KG exactly. Recommendation: repair reference and post (correction documented per scheme rules.)\",action:\"Repair & post\"},\nroi:{vol:4000,unit:\"payment exceptions per month\",before:18,after:4}},\n\n{i:\"bk\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Regulatory Report Assembly\",\nprob:\"Regulatory reports are assembled from many systems under hard deadlines. Analysts copy numbers, reconcile differences and write commentary at night before submission day, and any inconsistency found later means correspondence with the regulator.\",\nsol:\"A reporting application on Scheer PAS: a long-running process collects every input on schedule, agents validate consistency across sources and draft the commentary on movements. The team reviews a complete, pre-checked report instead of assembling one.\",\napp:{name:\"Report Assembly\",queue:\"Current cycle \u00b7 91% collected \u00b7 2 consistency findings\",item:\"Finding \u00b7 liquidity figures differ between source A and B\",agent:\"Difference of \u20ac1.2M traced to a booking cut-off timing difference (same root cause as last quarter, documentation attached. Recommendation: apply the documented adjustment and note it in the commentary draft.)\",action:\"Apply & note\"},\nroi:{vol:40,unit:\"reports per month\",before:900,after:300}},\n\n{i:\"bk\",f:\"cs\",s:\"cc\",p:\"A\",t:\"Credit Review Briefing Preparation\",\nprob:\"Before every annual credit review, an analyst spends days assembling the borrower picture: financials, account behaviour, sector news, covenant status. The assembling eats the time that should go into the actual judgment.\",\nsol:\"A review application on Scheer PAS: an agent compiles the complete briefing: financial trends, covenant checks, account conduct, relevant news, with sources cited, and flags what changed since last review. Analysts start at the judgment, not the hunting.\",\napp:{name:\"Review Briefing\",queue:\"Reviews due this month \u00b7 28 \u00b7 all briefings prepared\",item:\"Borrower Hansen Bau GmbH \u00b7 review due July 20\",agent:\"Revenue stable, margin down 2 points, one covenant close to threshold (equity ratio 26% vs. 25% floor). Sector outlook mixed (two cited sources. Changes versus last review highlighted on page 1.)\",action:\"Open briefing\"},\nroi:{vol:150,unit:\"credit reviews per month\",before:480,after:150}},\n\n\/\/ ===== INSURANCE (5) =====\n{i:\"in\",f:\"cs\",s:\"pv\",p:\"H\",t:\"Claim Notification Intake\",\nprob:\"Claim notifications arrive by phone, e-mail, portal and paper, in free text, with photos, often incomplete. Intake teams re-type, ask back, classify by gut feeling. Days pass before the claim even reaches a handler, and first impressions with the customer are wasted.\",\nsol:\"A claims intake application on Scheer PAS: an agent structures every notification regardless of channel, checks the policy coverage, classifies severity, requests missing details immediately, and routes the complete case into the claims process within minutes of arrival.\",\napp:{name:\"Claims Intake\",queue:\"New notifications \u00b7 94 today \u00b7 87 structured automatically\",item:\"Notification via e-mail \u00b7 water damage, photos attached\",agent:\"Policy H-77412 active, water damage covered, deductible \u20ac300. Photos suggest medium severity. Missing: exact damage date (request drafted. Case routed to residential claims with full context.)\",action:\"Send request & route\"},\nroi:{vol:6000,unit:\"notifications per month\",before:25,after:5}},\n\n{i:\"in\",f:\"cmp\",s:\"cc\",p:\"A\",t:\"Claims Fraud Pattern Screening\",\nprob:\"Fraud hides in claim volumes: recycled photos, staged patterns, networks of related claimants. Manual review catches what one experienced eye happens to see, and honest customers pay the price in premiums and slow processing.\",\nsol:\"A screening application on Scheer PAS: an agent scores every claim against fraud indicators (image reuse, pattern anomalies, network links), explains each suspicion in plain language and assembles the evidence. Specialists investigate prepared cases; honest claims flow through untouched.\",\napp:{name:\"Fraud Screening\",queue:\"Flagged for review \u00b7 12 of 4,100 claims this week\",item:\"Claim C-55219 \u00b7 vehicle damage \u00b7 similarity alert\",agent:\"Damage photos show 91% visual similarity to a claim settled in March under a different policyholder (same repair shop on both claims. Evidence pack assembled. Recommendation: route to special investigation.)\",action:\"Route to investigation\"},\nroi:{vol:16000,unit:\"claims screened per month\",before:2,after:0}},\n\n{i:\"in\",f:\"ops\",s:\"cc\",p:\"A\",t:\"Underwriting Submission Analysis\",\nprob:\"Commercial risk submissions arrive as hundred-page document stacks. Underwriters read for hours before they can even decide whether the risk fits the appetite, and brokers reward the insurer who answers first.\",\nsol:\"An underwriting application on Scheer PAS: an agent extracts the risk-relevant facts from the submission, compares them against your underwriting appetite and guidelines, flags exclusions and open points, and drafts the assessment basis. Underwriters judge prepared risks in a fraction of the time.\",\napp:{name:\"Submission Workbench\",queue:\"Submissions prepared \u00b7 21 \u00b7 average preparation 18 min\",item:\"Submission U-8817 \u00b7 logistics company, property & liability\",agent:\"Risk within appetite except one warehouse with unclear sprinkler status (page 47) (clarification drafted. Prior losses consistent with sector. Indicative terms prepared from guideline matrix.)\",action:\"Review assessment\"},\nroi:{vol:900,unit:\"submissions per month\",before:150,after:45}},\n\n{i:\"in\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Policy Renewal Orchestration\",\nprob:\"Renewals slip through: reminders go out generically or late, terms are rolled over without a look, and customers who felt unseen use the date to leave. Retention is lost not to competitors' brilliance but to missed timing and missing personalisation.\",\nsol:\"A renewal application on Scheer PAS: a process tracks every policy's renewal window; agents analyse the customer's situation, prepare tailored terms within your rules and draft the outreach at the right moment. Advisors send prepared, personal renewals, at scale.\",\napp:{name:\"Renewal Cockpit\",queue:\"Renewals in the next 60 days \u00b7 480 \u00b7 460 prepared\",item:\"Policy K-2214 \u00b7 Bauer Transporte \u00b7 renewal Sept 1\",agent:\"Claims-free for 4 years, fleet grew by 3 vehicles per registration data. Proposal: adjusted fleet terms with loyalty component, within your pricing corridor. Personal letter drafted for the advisor.\",action:\"Approve & send\"},\nroi:{vol:1500,unit:\"renewals per month\",before:35,after:10}},\n\n{i:\"in\",f:\"cs\",s:\"cc\",p:\"A\",t:\"Broker Correspondence Processing\",\nprob:\"Broker e-mails carry real requests (endorsements, quotes, claims questions) buried in prose and attachments. Back-office teams read, interpret, re-type and route; service-level promises slip while the mail queue grows.\",\nsol:\"A correspondence application on Scheer PAS: an agent reads every broker mail, understands the request, opens the correct case with the data already extracted, and drafts the reply. The back office confirms instead of deciphering.\",\napp:{name:\"Broker Desk\",queue:\"Broker mails today \u00b7 310 \u00b7 84% processed automatically\",item:\"Mail from Assekuranz Weber \u00b7 'please add the new vehicle\u2026'\",agent:\"Request identified: endorsement, vehicle addition to fleet policy F-9912. Registration document attached and readable (data extracted. Endorsement drafted, premium delta calculated: +\u20ac41\/month. Reply prepared.)\",action:\"Confirm endorsement\"},\nroi:{vol:6500,unit:\"broker mails per month\",before:12,after:3}},\n\n\/\/ ===== RETAIL & CONSUMER GOODS (6) =====\n{i:\"rt\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Product Data Onboarding\",\nprob:\"New articles cannot be sold until their data is complete, and supplier data arrives late, inconsistent and in every imaginable format. Category teams chase attributes by e-mail while launch dates pass and shelf space earns nothing.\",\nsol:\"A product data application on Scheer PAS: an agent validates incoming supplier data against your data standards, enriches what can be derived, requests precisely what is missing, and releases complete articles into listing automatically.\",\napp:{name:\"Article Onboarding\",queue:\"Articles in onboarding \u00b7 240 \u00b7 190 complete\",item:\"Article 88123 \u00b7 organic muesli 500g \u00b7 2 attributes missing\",agent:\"Nutrition table extracted from the supplier's product sheet and validated. Missing: deposit classification and country of origin (precise request to supplier drafted. All other 34 attributes complete.)\",action:\"Send request\"},\nroi:{vol:2000,unit:\"new articles per month\",before:25,after:6}},\n\n{i:\"rt\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Returns & Refunds at Scale\",\nprob:\"Return volumes strain service and margin alike: every parcel needs a decision (refund, exchange or reject), and customers expect their money in days, not weeks. Manual handling is slow, inconsistent, and blind to the small group of customers abusing the policy.\",\nsol:\"A returns application on Scheer PAS: agents validate each return against the policy and the item's condition report, trigger refunds for clear cases automatically, and route only edge cases to people, while patterns of abuse surface across orders instead of hiding in them.\",\napp:{name:\"Returns Desk\",queue:\"Returns today \u00b7 1,240 \u00b7 1,180 decided automatically\",item:\"Return R-99120 \u00b7 sneaker, 'doesn't fit' \u00b7 warehouse: unworn\",agent:\"Within window, condition confirmed unworn, customer return rate normal for the category. Refund of \u20ac79.90 triggered. Note: 14 returns this week cite sizing on this article (sizing-note suggestion for the shop page attached.)\",action:\"View sizing note\"},\nroi:{vol:28000,unit:\"returns per month\",before:6,after:1}},\n\n{i:\"rt\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Promotion & Price Execution Check\",\nprob:\"A promotion is planned centrally, and executed slightly wrong in hundreds of places: the discount missing at the till, the old price on the shelf label, the bundle not configured online. Each error is small; multiplied by volume it is real margin, discovered weeks later in the numbers.\",\nsol:\"A price-check application on Scheer PAS: an agent compares executed prices across channels against the planned promotions daily, quantifies every deviation in euros, and routes corrections to the responsible team the same day.\",\napp:{name:\"Price Guard\",queue:\"Deviations today \u00b7 23 \u00b7 \u20ac8,400 impact prevented\",item:\"Promotion 'Summer -20%' \u00b7 category drinks \u00b7 4 stores wrong\",agent:\"Four stores show the regular price at the till while the shelf advertises -20% (legal risk plus customer complaints. Correction pushed to the till systems, store managers informed automatically.)\",action:\"Confirm correction\"},\nroi:{vol:5000,unit:\"price points checked daily\",before:1,after:0}},\n\n{i:\"rt\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Replenishment Exception Decisions\",\nprob:\"The replenishment system works, until it doesn't: a supplier shorts a delivery, a promotion empties shelves early, a warehouse reports damage. These exceptions demand fast, informed decisions, and today they queue for a planner who is already overloaded.\",\nsol:\"A replenishment application on Scheer PAS: an agent diagnoses each exception, proposes the reorder, transfer or substitution with the reasoning attached, and executes within defined thresholds. Planners decide the big calls, agents clear the rest.\",\napp:{name:\"Replenishment Desk\",queue:\"Exceptions today \u00b7 74 \u00b7 61 resolved automatically\",item:\"Store 112 \u00b7 water 6-packs \u00b7 stockout risk in 2 days\",agent:\"Heat wave forecast drove sales +180%. Regional warehouse has stock; earliest regular delivery is in 3 days. Recommendation: inter-store transfer from store 108 (overstocked) today (transfer order drafted.)\",action:\"Execute transfer\"},\nroi:{vol:2200,unit:\"exceptions per month\",before:15,after:4}},\n\n{i:\"rt\",f:\"cs\",s:\"cc\",p:\"A\",t:\"Marketplace & Channel Content Generation\",\nprob:\"Every sales channel wants the product content differently: character limits, attribute names, image rules, tone. Producing listings per channel by hand throttles how many products actually reach how many channels.\",\nsol:\"A content application on Scheer PAS: an agent generates channel-compliant listings from your product data (texts, attributes, structures per channel rulebook) for review and automated publication. One product in, every channel out.\",\napp:{name:\"Channel Content Studio\",queue:\"Listings generated this week \u00b7 640 \u00b7 12 awaiting review\",item:\"Article 77140 \u00b7 garden furniture set \u00b7 4 channels\",agent:\"Listings generated for all four channels per their rulebooks. One flag: channel B's title limit forced a shortened name (variant proposed. All texts consistent with the master product data.)\",action:\"Approve & publish\"},\nroi:{vol:2500,unit:\"channel listings per month\",before:20,after:3}},\n\n{i:\"rt\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Supplier Evidence & Packaging Compliance\",\nprob:\"Regulations demand evidence per article: packaging licensing, origin declarations, sustainability documentation. Chasing certificates from hundreds of suppliers by e-mail is a permanent side job, and every gap is a fine or a delisting risk.\",\nsol:\"A compliance application on Scheer PAS: a process requests the right evidence per article and supplier automatically, agents validate incoming documents and expiry dates, and the compliance record maintains itself, with gaps escalated, not discovered.\",\napp:{name:\"Evidence Tracker\",queue:\"Evidence status \u00b7 96.2% complete \u00b7 41 expiring soon\",item:\"Supplier Nordfrucht GmbH \u00b7 origin declarations expiring\",agent:\"Origin declarations for 12 articles expire in 30 days. Renewal request sent twice, no response. Recommendation: escalate to category manager (affected articles and revenue impact listed.)\",action:\"Escalate to category\"},\nroi:{vol:1800,unit:\"evidence items per month\",before:10,after:2}}\n];\n\n\nconst UC3=[\n\/\/ ===== HEALTHCARE (5) =====\n{i:\"hc\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Patient Referral Management\",\nprob:\"Referrals arrive by fax, letter and portal, in free text, often incomplete. Staff re-type them, guess urgency, and call back for missing information. Days pass between referral and appointment, and urgent cases sit in the same pile as routine ones.\",\nsol:\"A referral application on Scheer PAS: an agent structures every incoming referral, checks completeness, assesses urgency against defined criteria, requests missing information immediately, and routes the complete case into scheduling within minutes.\",\napp:{name:\"Referral Desk\",queue:\"New referrals today \u00b7 61 \u00b7 8 flagged urgent\",item:\"Referral via fax \u00b7 cardiology \u00b7 Dr. Wagner practice\",agent:\"Referral structured, insurance data complete. Symptom description matches urgency criteria level 2 (appointment proposal within 7 days. Missing: current medication list, request to the practice drafted.)\",action:\"Schedule & request\"},\nroi:{vol:1300,unit:\"referrals per month\",before:20,after:5}},\n\n{i:\"hc\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Prior Authorization Preparation\",\nprob:\"Treatments wait on payer approval, and approvals wait on paperwork: the request must map clinical documentation onto the payer's criteria, and every gap means a rejection and a resubmission loop that can take weeks.\",\nsol:\"An authorization application on Scheer PAS: an agent maps the clinical documentation against the payer's criteria, assembles the complete evidence, drafts the justification, and flags the gaps before submission, giving first-time-right requests instead of rejection loops.\",\napp:{name:\"Authorization Builder\",queue:\"Requests in preparation \u00b7 34 \u00b7 29 complete\",item:\"Request A-8812 \u00b7 imaging procedure \u00b7 payer criteria v3\",agent:\"Six of seven criteria covered with cited documentation. Missing: documented conservative therapy attempt (found in the record of April 12, reference added. Request now complete, rejection risk low.)\",action:\"Submit request\"},\nroi:{vol:700,unit:\"authorization requests per month\",before:45,after:12}},\n\n{i:\"hc\",f:\"doc\",s:\"cc\",p:\"A\",t:\"Discharge Documentation Drafting\",\nprob:\"At the end of a long shift, clinicians write discharge letters, summarising the stay, medication changes and follow-ups from a record they have to re-read. It is essential documentation that steals hours from patient care and often goes out late.\",\nsol:\"A documentation application on Scheer PAS: an agent drafts the discharge letter from the patient record: course, procedures, medication with changes highlighted, follow-up recommendations, in your house structure, for clinician review and sign-off.\",\napp:{name:\"Discharge Studio\",queue:\"Drafts ready for review \u00b7 14 \u00b7 average review 4 min\",item:\"Patient K., station 4B \u00b7 discharge planned today 14:00\",agent:\"Draft complete: course summarised, two medication changes highlighted with reasons from the record, follow-up appointments listed. One open point flagged: lab value from this morning not yet in the record.\",action:\"Review & sign\"},\nroi:{vol:900,unit:\"discharge letters per month\",before:35,after:8}},\n\n{i:\"hc\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Appointment Coordination & No-Show Reduction\",\nprob:\"Empty slots from no-shows and short-notice cancellations waste scarce clinical capacity, while other patients wait weeks. Front-desk teams spend their day on the phone confirming, rescheduling and filling gaps by hand.\",\nsol:\"A scheduling application on Scheer PAS: an agent confirms appointments, offers rescheduling within rules, and fills freed slots from the waitlist automatically, communicating with patients in plain language across channels, with staff handling only the exceptions.\",\napp:{name:\"Schedule Assistant\",queue:\"Tomorrow's schedule \u00b7 96% confirmed \u00b7 2 gaps filled\",item:\"Cancellation 11:20 \u00b7 Dr. Brandt \u00b7 slot freed\",agent:\"Waitlist checked: patient M. matches the appointment type and confirmed availability by message. Slot rebooked, confirmation sent, referral documents already complete.\",action:\"View schedule\"},\nroi:{vol:8000,unit:\"appointments per month\",before:4,after:1}},\n\n{i:\"hc\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Medical Coding Support\",\nprob:\"Every case must be coded for billing, accurately, from long clinical documentation, under backlog pressure. Coding errors mean rejected claims and lost revenue; coding delays mean the money arrives months late.\",\nsol:\"A coding application on Scheer PAS: an agent reads the documentation, proposes the codes with the supporting text passages cited, and flags ambiguities explicitly. Coders validate prepared proposals instead of reading from zero. Throughput goes up, rejections go down.\",\napp:{name:\"Coding Workbench\",queue:\"Cases prepared \u00b7 88 \u00b7 average validation 3 min\",item:\"Case 44120 \u00b7 surgical, 6-day stay\",agent:\"Codes proposed with cited evidence for each. One ambiguity flagged: documentation supports two severity levels for the secondary diagnosis (the difference is relevant for billing, clarification question drafted for the physician.)\",action:\"Validate codes\"},\nroi:{vol:3500,unit:\"cases per month\",before:15,after:5}},\n\n\/\/ ===== PHARMA & LIFE SCIENCES (6) =====\n{i:\"ph\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Batch Record Review by Exception\",\nprob:\"Before a batch is released, quality staff review the executed batch record page by page, even though the vast majority of entries are perfectly in specification. Review-by-exception is the stated goal in every pharma company; review-of-everything is the daily reality, and release lead times show it.\",\nsol:\"A batch review application on Scheer PAS: an agent pre-reviews every executed record against specifications, clears the conformant sections with evidence, and presents quality staff only the deviations and anomalies, with context. Humans judge what needs judgment; the batch releases days earlier.\",\napp:{name:\"Batch Review\",queue:\"Batches in review \u00b7 11 \u00b7 3 ready for release decision\",item:\"Batch B-77120 \u00b7 96% of record conformant\",agent:\"Two findings: one temperature excursion of 40 minutes within validated tolerance (evidence attached), one manual correction without second signature on page 34. Recommendation: release after signature remediation of the one entry.\",action:\"Request remediation\"},\nroi:{vol:120,unit:\"batch records per month\",before:480,after:120}},\n\n{i:\"ph\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Pharmacovigilance Case Intake\",\nprob:\"Adverse event reports arrive by mail, phone, literature and portals, unstructured, in many languages, under strict regulatory clocks that start ticking on receipt. Intake teams structure cases manually while the deadline runs; scaling means hiring.\",\nsol:\"A pharmacovigilance application on Scheer PAS: an agent structures every incoming report, checks the seriousness criteria, drafts the case narrative and routes it within the regulatory timelines, every step logged for inspection. Intake scales without scaling headcount.\",\napp:{name:\"Safety Intake\",queue:\"New reports today \u00b7 43 \u00b7 all within deadline\",item:\"Report via literature monitoring \u00b7 non-serious per criteria\",agent:\"Case structured, all four elements present. Seriousness criteria checked: none met (non-serious, standard timeline. Narrative drafted, duplicate check negative. Ready for medical review.)\",action:\"Route to review\"},\nroi:{vol:800,unit:\"cases per month\",before:60,after:15}},\n\n{i:\"ph\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Deviation & Corrective Action Management\",\nprob:\"Deviations are documented, and then they linger: investigations start late, corrective actions close on paper but recur in practice, and every audit asks the same question: why is this deviation from last year happening again?\",\nsol:\"A deviation application on Scheer PAS: a governed process drives every deviation from record to closure. Agents draft the investigation from similar past cases, propose corrective actions, track their execution, and monitor recurrence, so 'closed' means 'solved'.\",\napp:{name:\"Deviation Tracker\",queue:\"Open deviations \u00b7 27 \u00b7 2 overdue \u00b7 recurrence alert 1\",item:\"Deviation D-4471 \u00b7 weighing step, line 2\",agent:\"Similar deviation closed in February (same root-cause hypothesis (balance calibration interval). Recurrence within 5 months suggests the corrective action was insufficient. Recommendation: extended investigation, draft prepared.)\",action:\"Open investigation\"},\nroi:{vol:150,unit:\"deviations per month\",before:300,after:90}},\n\n{i:\"ph\",f:\"doc\",s:\"cc\",p:\"H\",t:\"Regulatory Submission Assembly\",\nprob:\"A submission dossier is a document hunt across departments: hundreds of documents, each with the right version, format and signature, assembled under a timeline the authority does not move. Every missing piece surfaces at the worst possible moment.\",\nsol:\"A submission application on Scheer PAS: a long-running process collects every module on schedule, agents check completeness, versions and formal compliance continuously, and the submission team sees the true readiness at any moment: gaps escalate the day they appear, not the week before the deadline.\",\napp:{name:\"Submission Hub\",queue:\"Active submissions \u00b7 4 \u00b7 next deadline in 31 days\",item:\"Dossier M-2201 \u00b7 variation, market DE \u00b7 94% ready\",agent:\"212 of 226 documents complete and formally valid. 14 open: 9 in signature loops (on track), 5 awaiting the stability report (lab confirms delivery in 8 days, buffer sufficient. No critical path risk today.)\",action:\"View readiness\"},\nroi:{vol:30,unit:\"submission modules per month\",before:600,after:200}},\n\n{i:\"ph\",f:\"cmp\",s:\"pv\",p:\"D\",t:\"Clinical Site Document Completeness Check\",\nprob:\"Clinical studies depend on complete, current site documents: approvals, training records, certificates. Missing or expired documents surface late, during monitoring visits or audits, and then they endanger milestones that cost real money per day.\",\nsol:\"A document check application on Scheer PAS: a scheduled, controlled process checks the completeness and expiry of every required site document automatically, requests missing items from the sites directly, and reports the true status per study and site, so findings are prevented instead of discovered.\",\napp:{name:\"Site Document Monitor\",queue:\"Sites monitored \u00b7 84 \u00b7 6 with open items\",item:\"Site 041 \u00b7 training certificate expiring in 14 days\",agent:\"Certificate of one investigator expires before the next scheduled visit. Renewal request sent to the site with the correct form attached; reminder scheduled. All other documents of this site current.\",action:\"View site status\"},\nroi:{vol:2000,unit:\"document checks per month\",before:6,after:1}},\n\n{i:\"ph\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Serialization Exception Handling\",\nprob:\"Serialization systems block shipments the moment codes do not verify: an error in the interplay of packaging lines, site systems and national hubs. Each blocked pallet is a delivery at risk, and diagnosing the cause across system levels takes specialists hours.\",\nsol:\"A serialization application on Scheer PAS: an agent diagnoses every exception across the involved systems, explains the cause in plain language, orchestrates the correction (recommission, reprocess or re-report) and documents the resolution for compliance.\",\napp:{name:\"Serialization Desk\",queue:\"Exceptions today \u00b7 9 \u00b7 7 resolved \u00b7 avg 12 min\",item:\"Pallet P-88123 \u00b7 aggregation mismatch at warehouse scan\",agent:\"Two cartons were repacked after a line stop but the aggregation was not updated. Correction prepared: re-aggregate the two cartons, re-report to the hub. Shipment can leave today after execution.\",action:\"Execute correction\"},\nroi:{vol:250,unit:\"exceptions per month\",before:120,after:20}},\n\n\/\/ ===== CHEMICALS & PROCESS (4) =====\n{i:\"ch\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Safety Data Sheet Management\",\nprob:\"Safety data sheets must be current in every market and language you sell in, and every regulatory change, recipe adjustment or supplier switch can invalidate dozens of them at once. Keeping up manually is a permanent race the team quietly loses.\",\nsol:\"A safety document application on Scheer PAS: a process monitors the triggers (regulation changes, recipe changes, supplier changes), and agents draft the affected document updates per market and language for expert approval. Versions, distribution and proof of delivery run automatically.\",\napp:{name:\"SDS Manager\",queue:\"Documents monitored \u00b7 3,400 \u00b7 28 updates triggered\",item:\"Product KL-204 \u00b7 classification change affects 6 markets\",agent:\"The updated substance classification changes section 2 and 16 in six market versions. Drafts generated per market and language, differences highlighted. After approval, distribution to 214 registered customers runs automatically.\",action:\"Review drafts\"},\nroi:{vol:400,unit:\"document updates per month\",before:90,after:25}},\n\n{i:\"ch\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Formula & Recipe Change Control\",\nprob:\"A recipe change ripples: specifications, labels, safety documents, customer notifications, production parameters. Coordinating the ripple by e-mail means something is always forgotten, until a customer, an auditor or a batch failure discovers it.\",\nsol:\"A change control application on Scheer PAS: one orchestrated process per recipe change. Agents compute the impact, which specifications, labels and documents are affected where the substance is used, generate the updates, and track every dependent step to closure.\",\napp:{name:\"Recipe Change Control\",queue:\"Active changes \u00b7 7 \u00b7 none with open dependencies\",item:\"Change RC-1102 \u00b7 thickener substitution, product family W\",agent:\"Where-used analysis: 14 products, 32 documents, 2 customer specifications affected. All updates drafted; two customers require formal notification per contract (letters prepared. Production parameters flagged for pilot batch.)\",action:\"Review change map\"},\nroi:{vol:60,unit:\"recipe changes per month\",before:600,after:180}},\n\n{i:\"ch\",f:\"cmp\",s:\"cc\",p:\"A\",t:\"Substance Regulation Compliance Checks\",\nprob:\"Substance regulations evolve faster than any team can read: new restrictions, thresholds and documentation duties across jurisdictions. Finding out which of your products are affected, and what to do is weeks of expert work per change.\",\nsol:\"A regulation application on Scheer PAS: an agent screens your product portfolio against updated substance lists and thresholds, flags the affected products with the specific obligation, and drafts the task list per department. Exposure becomes visible in hours.\",\napp:{name:\"Regulation Radar\",queue:\"List updates processed \u00b7 4 this month \u00b7 1 with impact\",item:\"Restriction update \u00b7 substance group affects 9 products\",agent:\"Nine products contain the substance above the new threshold. Obligations differ: 6 need documentation updates, 2 need customer notification, 1 needs reformulation assessment. Task list per owner drafted with deadlines.\",action:\"Distribute tasks\"},\nroi:{vol:1500,unit:\"product-regulation checks per month\",before:4,after:1}},\n\n{i:\"ch\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Plant Turnaround Coordination\",\nprob:\"A plant turnaround is hundreds of tasks, dozens of contractors and hard dependencies, every day of overrun costs six figures. Coordination lives in spreadsheets and morning meetings, and problems surface when they block the critical path, not before.\",\nsol:\"A turnaround application on Scheer PAS: a long-running process carries every task, permit and dependency. Agents track readiness (materials, permits, contractor confirmations) escalate risks before they hit the critical path, and keep the plan honest in real time.\",\napp:{name:\"Turnaround Control\",queue:\"Turnaround T-2026 \u00b7 day 4 of 14 \u00b7 on plan\",item:\"Risk alert \u00b7 heat exchanger gaskets, delivery unconfirmed\",agent:\"Gasket delivery for task 118 is unconfirmed 48 hours before need date; task is 3 steps ahead of the critical path. Supplier contacted automatically (no response. Recommendation: activate the framework alternative supplier now.)\",action:\"Activate alternative\"},\nroi:{vol:800,unit:\"coordination items per turnaround\",before:30,after:8}},\n\n\/\/ ===== ENERGY & UTILITIES (5) =====\n{i:\"en\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Grid Incident Coordination\",\nprob:\"When the grid falters, the control room juggles telemetry, field crews, customer communication and regulatory reporting at once, under time pressure, across systems that do not talk to each other. Coordination quality decides restoration time.\",\nsol:\"An incident application on Scheer PAS: an agent assembles the live situation picture from telemetry and reports, proposes prioritised actions, drafts customer and authority communications, and the process documents the entire response for the regulator automatically.\",\napp:{name:\"Incident Coordinator\",queue:\"Active incidents \u00b7 1 \u00b7 4,200 customers affected\",item:\"Medium-voltage failure \u00b7 district Nordstadt \u00b7 09:41\",agent:\"Probable cause: cable fault section 7 per telemetry pattern. Nearest qualified crew 18 minutes out (dispatch proposal ready. Customer notification drafted for the affected area; regulatory report pre-filled with the timeline.)\",action:\"Dispatch & notify\"},\nroi:{vol:120,unit:\"incidents per month\",before:180,after:60}},\n\n{i:\"en\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Meter Data Exception Clearing\",\nprob:\"Implausible meter readings block billing in bulk: consumption jumps, zero readings, exchange errors. Every blocked case waits for a clerk to investigate, and while it waits, no invoice goes out and the call center hears about it.\",\nsol:\"A metering application on Scheer PAS: an agent diagnoses every exception, corrects within defined estimation rules, and routes only genuine anomalies to people, with the analysis attached. Billing blocks clear in hours instead of weeks.\",\napp:{name:\"Meter Data Desk\",queue:\"Exceptions today \u00b7 640 \u00b7 588 cleared automatically\",item:\"Meter M-88120 \u00b7 consumption jump +340%\",agent:\"Jump coincides with documented meter exchange on June 2 (reading continuity broken, not real consumption. Correction per estimation rule drafted, replacement reading calculated, billing unblocked after confirmation.)\",action:\"Confirm & unblock\"},\nroi:{vol:14000,unit:\"exceptions per month\",before:12,after:2}},\n\n{i:\"en\",f:\"cs\",s:\"cc\",p:\"D\",t:\"Supplier Switch Processing\",\nprob:\"Every customer switch runs through formalized market communication with hard deadlines and strict formats, and fails on formalities: a wrong identifier, a missed response window. Every failed switch is a lost customer and manual repair work.\",\nsol:\"A market communication application on Scheer PAS: a controlled process executes every switch step within the deadlines; agents validate messages before sending, repair recoverable format issues automatically, and keep every case moving. Failure rates drop toward zero.\",\napp:{name:\"Switch Processor\",queue:\"Switches in progress \u00b7 2,140 \u00b7 99.2% on track\",item:\"Switch S-77120 \u00b7 response deadline in 6 hours\",agent:\"Counterparty response contains an inconsistent metering point identifier (recoverable: registry lookup confirms the correct identifier. Corrected response prepared within the deadline window.)\",action:\"Send corrected\"},\nroi:{vol:8000,unit:\"switch processes per month\",before:8,after:1}},\n\n{i:\"en\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Field Service Dispatch\",\nprob:\"Dispatchers assign field crews by experience and phone: skills, parts, routes, appointment promises and emergencies all at once. Good dispatchers are gold, and overloaded; every suboptimal route is a missed appointment somewhere.\",\nsol:\"A dispatch application on Scheer PAS: an agent schedules and sequences service orders against skills, parts availability and routes, replans automatically when emergencies land, and keeps customers informed. Dispatchers supervise and decide the exceptions.\",\napp:{name:\"Dispatch Board\",queue:\"Today \u00b7 84 orders \u00b7 3 replanned after emergency\",item:\"Emergency insert \u00b7 gas odor report, district West\",agent:\"Crew 7 is 9 minutes away and qualified (reassigned. Their two routine appointments shift by 40 minutes; both customers informed automatically with new time windows. No appointment promise broken.)\",action:\"Confirm dispatch\"},\nroi:{vol:2000,unit:\"field orders per month\",before:14,after:4}},\n\n{i:\"en\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Regulatory & Sustainability Reporting\",\nprob:\"Reporting duties multiply (regulatory, sustainability, market transparency), and the data lives in a dozen systems owned by a dozen teams. Every report is a quarterly collection marathon with the same reconciliation pain.\",\nsol:\"A reporting application on Scheer PAS: a scheduled process collects every data point from its source system, agents validate consistency and draft the narrative sections, and the team reviews a complete, pre-checked report: the marathon becomes a review meeting.\",\napp:{name:\"Reporting Hub\",queue:\"Current cycle \u00b7 89% collected \u00b7 1 consistency finding\",item:\"Finding \u00b7 emission figures differ between two sources\",agent:\"Difference of 2.1% traced to unit conversion in the plant system export (the same issue as in Q1, documented correction available. Recommendation: apply documented conversion, note in the methodology annex.)\",action:\"Apply & note\"},\nroi:{vol:60,unit:\"report sections per month\",before:300,after:90}},\n\n\/\/ ===== LOGISTICS & TRANSPORTATION (5) =====\n{i:\"lg\",f:\"ops\",s:\"pv\",p:\"H\",t:\"Terminal Slot Management\",\nprob:\"Loading and unloading slots at the terminal are managed by phone, e-mail and spreadsheets. Carriers show up in clusters, gates idle and overflow in turns, utilization stays low, and one disruption cascades through the whole day because replanning by phone cannot keep up.\",\nsol:\"A slot application on Scheer PAS: a long-running process the engine never forgets orchestrates slots across carriers, gates and connected systems. Agents assign slots, resolve conflicts and replan automatically on disruptions; dispatchers approve exceptions in a purpose-built interface.\",\napp:{name:\"Slot Manager\",queue:\"Today \u00b7 148 slots \u00b7 utilization 87% \u00b7 2 conflicts\",item:\"Conflict \u00b7 two arrivals claim gate 4 at 10:20\",agent:\"Truck A is delayed 25 minutes per telematics; truck B is on time. Proposal: swap the slots (both fit their unloading windows, no downstream effect. Both carriers notified on confirmation.)\",action:\"Confirm swap\"},\nroi:{vol:3200,unit:\"slot movements per month\",before:10,after:2}},\n\n{i:\"lg\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Shipment Exception Management\",\nprob:\"Delays, damages and customs holds trigger e-mail storms: who is affected, who must know, what do we do? Customers learn about problems from tracking pages before anyone calls them, and every exception is handled from scratch.\",\nsol:\"An exception application on Scheer PAS: an agent detects exceptions from carrier events, assesses the impact per shipment and customer promise, informs proactively with honest new estimates, and orchestrates the recovery, rebooking, rerouting, claims.\",\napp:{name:\"Exception Tower\",queue:\"Active exceptions \u00b7 31 \u00b7 all customers informed\",item:\"Vessel delay 48h \u00b7 12 shipments \u00b7 3 with promised dates\",agent:\"Three shipments breach customer promises. Two can be recovered by rail from the transshipment port (+\u20ac840, within your recovery policy). One cannot (proactive customer notification with new date drafted.)\",action:\"Book recovery & send\"},\nroi:{vol:1800,unit:\"exceptions per month\",before:35,after:10}},\n\n{i:\"lg\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Customs Documentation Preparation\",\nprob:\"Incomplete or inconsistent customs documents hold shipments at borders: a missing certificate, a wrong tariff classification, a value mismatch. Every hold means storage fees, broken promises and firefighting across time zones.\",\nsol:\"A customs application on Scheer PAS: an agent assembles the declaration from shipment data, validates tariff codes, values and required certificates against the destination's rules, and flags risks before departure, so borders become checkpoints, not roadblocks.\",\napp:{name:\"Customs Desk\",queue:\"Declarations prepared today \u00b7 240 \u00b7 6 flagged\",item:\"Shipment SH-88120 \u00b7 destination Norway \u00b7 flag: certificate\",agent:\"Product requires a preferential origin certificate for the declared tariff benefit (not attached. Without it, duty is \u20ac1,240 higher. Certificate exists in the supplier portal; retrieved and attached for confirmation.)\",action:\"Attach & submit\"},\nroi:{vol:5000,unit:\"declarations per month\",before:15,after:4}},\n\n{i:\"lg\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Carrier Invoice Audit\",\nprob:\"Freight invoices deviate from contracted rates in small, systematic ways: surcharges, wrong distance bands, double-billed accessorials. Auditing samples catches a fraction; the rest is quietly paid, month after month.\",\nsol:\"An audit application on Scheer PAS: an agent recalculates every carrier invoice against the contract (rates, surcharges, accessorials) flags each variance in euros, and drafts the dispute with the evidence attached. One hundred percent audit, zero additional headcount.\",\napp:{name:\"Freight Audit\",queue:\"This month \u00b7 4,100 invoices audited \u00b7 \u20ac31,200 flagged\",item:\"Carrier Nordtrans \u00b7 fuel surcharge deviation on 84 invoices\",agent:\"Fuel surcharge billed at 18.5% versus contractual index of 16.2% since May (\u20ac8,940 overcharged across 84 invoices. Dispute letter with the index calculation and invoice list drafted.)\",action:\"Send dispute\"},\nroi:{vol:4100,unit:\"carrier invoices per month\",before:8,after:1}},\n\n{i:\"lg\",f:\"it\",s:\"pv\",p:\"H\",t:\"EDI Message Monitoring & Repair\",\nprob:\"Electronic data interchange messages (orders, transport instructions, invoices) fail silently: a mapping error, a missing field, an unexpected format change by a partner. The process behind the message simply stops, and someone notices days later when goods or money are missing.\",\nsol:\"A message application on Scheer PAS: unified monitoring of all electronic data interchange traffic. Agents diagnose every failure in plain language, repair recoverable errors (mappings, field values) directly in the flow, and escalate the rest with the analysis attached.\",\napp:{name:\"Message Monitor\",queue:\"Today \u00b7 18,400 messages \u00b7 22 failures \u00b7 19 auto-repaired\",item:\"Failure \u00b7 transport instruction from partner Velox rejected\",agent:\"Partner changed the date format in field 137 with their system update yesterday (14 messages affected. Mapping adjustment prepared and tested against all 14; after confirmation they reprocess automatically.)\",action:\"Apply & reprocess\"},\nroi:{vol:600,unit:\"message failures per month\",before:45,after:8}},\n\n\/\/ ===== PUBLIC SECTOR (4) =====\n{i:\"ps\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Citizen Request Triage & Response\",\nprob:\"Citizen requests arrive by e-mail, form, letter and phone, and each one waits for a caseworker to read, understand, and route it. Response times frustrate citizens, standard questions consume the capacity needed for complex cases, and every channel has its own backlog.\",\nsol:\"A citizen service application on Scheer PAS: an agent understands every incoming request regardless of channel, answers standard questions immediately with sources, and routes the rest to the right unit with a structured summary, caseworkers start with prepared cases.\",\napp:{name:\"Citizen Service Desk\",queue:\"Requests today \u00b7 410 \u00b7 62% answered directly\",item:\"E-mail request \u00b7 'which documents for a trade registration?'\",agent:\"Standard question (answer drafted from the current requirements list with links to forms and the online appointment service. Citizen confirmed the answer was sufficient; no case opened.)\",action:\"Review sample\"},\nroi:{vol:9000,unit:\"requests per month\",before:15,after:4}},\n\n{i:\"ps\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Permit Application Completeness Check\",\nprob:\"Permit applications arrive incomplete, and incompleteness is discovered piecemeal: one missing document per letter, months of back-and-forth per case. Applicants are frustrated, caseworkers administer correspondence instead of deciding, and processing statistics embarrass everyone.\",\nsol:\"A permit application on Scheer PAS: at intake, an agent checks the file against the complete requirements catalogue for the permit type, requests everything missing in one precise letter, and hands caseworkers only complete, decision-ready files.\",\napp:{name:\"Permit Intake\",queue:\"Applications in intake \u00b7 74 \u00b7 51 complete\",item:\"Building permit application BA-2214 \u00b7 2 items missing\",agent:\"Checked against the requirements catalogue for this permit type: 14 of 16 items complete and valid. Missing: the static calculation and one neighbor signature. One complete request letter drafted (instead of two letters months apart.)\",action:\"Send request\"},\nroi:{vol:900,unit:\"applications per month\",before:50,after:12}},\n\n{i:\"ps\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Grant & Subsidy Processing\",\nprob:\"Funding programs trigger application floods against hard deadlines, and every application needs eligibility checks, document verification and a documented decision that survives an audit. Backlogs grow, payouts delay, and the program's purpose suffers.\",\nsol:\"A grant application on Scheer PAS: a governed process carries every application from intake to payout. Agents pre-check eligibility against the program criteria, verify evidence, and prepare the decision with reasoning, caseworkers decide prepared cases, the audit trail writes itself.\",\napp:{name:\"Grant Workbench\",queue:\"Applications \u00b7 1,240 in process \u00b7 average 6 days\",item:\"Application G-8812 \u00b7 digitalization grant, small business\",agent:\"All eligibility criteria met per submitted evidence; requested amount within program limits; no duplicate funding found in the register check. Decision proposal: approve \u20ac12,400 (reasoning documented.)\",action:\"Approve grant\"},\nroi:{vol:2500,unit:\"applications per month\",before:90,after:25}},\n\n{i:\"ps\",f:\"doc\",s:\"cc\",p:\"A\",t:\"Case File Summarization\",\nprob:\"Before any decision, caseworkers read files that have grown for years: hundreds of pages of letters, forms, and prior decisions. Reading time is decision backlog; and details missed in page 214 become appeals later.\",\nsol:\"A file application on Scheer PAS: an agent reads the complete file, builds a chronology, summarizes the facts with page citations, and flags the decision-relevant points, caseworkers start at the judgment with the full file at their fingertips.\",\napp:{name:\"File Assistant\",queue:\"Files prepared \u00b7 33 \u00b7 average preparation 9 min\",item:\"File F-77120 \u00b7 480 pages \u00b7 decision due\",agent:\"Chronology built, 12 decision-relevant facts extracted with page references. One contradiction flagged: the income statement of March contradicts the declaration of January (pages 88 and 214) (clarification needed before decision.)\",action:\"Open summary\"},\nroi:{vol:1400,unit:\"file preparations per month\",before:120,after:30}},\n\n\/\/ ===== AGRICULTURE, FORESTRY & ENVIRONMENT (2) =====\n{i:\"ag\",f:\"doc\",s:\"cp\",p:\"H\",t:\"Field Report Automation\",\nprob:\"Forest rangers collect data on coverage and condition in the field, and then the paperwork starts: comment the data for customers, receive the supervisor's corrections by e-mail, build the final report manually in Word once all source data is ready, and mail it to every customer by hand. Skilled field time is lost to formatting and forwarding.\",\nsol:\"A reporting application on Scheer PAS, live at a customer: rangers comment their observations in a dedicated, radically simple interface. An artificial-intelligence agent polishes the field notes into a management-readable report; the supervisor reviews and confirms corrections directly in the tool, and report creation and delivery to every customer run automatically. No media breaks from forest to inbox.\",\napp:{name:\"Field Report Studio\",queue:\"Reports in progress \u00b7 17 \u00b7 9 ready for supervisor\",item:\"District report \u00b7 ranger comments complete\",agent:\"Field comments transformed into the customer report structure: condition summary, coverage figures, recommended measures. Two ranger notes were unclear (clarifying questions sent in the ranger's interface. Ready for supervisor confirmation.)\",action:\"Confirm & deliver\"},\nroi:{vol:220,unit:\"reports per month\",before:150,after:35}},\n\n{i:\"ag\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Subsidy & Compliance Documentation\",\nprob:\"Area-based subsidies demand precise, deadline-bound evidence: measures documented, areas mapped, requirements met. The documentation is assembled from field notes and photos under deadline stress, and every gap risks repayment demands years later.\",\nsol:\"A documentation application on Scheer PAS: field data flows into a governed process; agents validate the evidence against the program requirements, flag gaps while they can still be fixed in the field, and assemble the submission, audit-proof by construction.\",\napp:{name:\"Subsidy Evidence Hub\",queue:\"Current program cycle \u00b7 91% evidence complete\",item:\"Measure M-441 \u00b7 greening strip \u00b7 photo evidence missing\",agent:\"All required evidence present except geo-referenced photos for one measure (deadline in 3 weeks, the responsible team is in that area on Thursday per schedule. Task with exact requirements sent to their mobile worklist.)\",action:\"View evidence status\"},\nroi:{vol:600,unit:\"evidence items per season-month\",before:25,after:6}},\n\n\/\/ ===== TELECOMMUNICATIONS (3) =====\n{i:\"tc\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Order Fallout Management\",\nprob:\"Provisioning orders fail between systems: a mismatched address, a missing port, an inconsistent product configuration, and land in fallout queues where each case is investigated manually. Activation dates slip, customers call, and the queues never empty.\",\nsol:\"A fallout application on Scheer PAS: an agent diagnoses every fallen-out order, repairs recoverable data issues directly (address normalization, configuration completion) resubmits, and escalates only the genuinely stuck cases with the analysis attached.\",\napp:{name:\"Fallout Desk\",queue:\"Fallout today \u00b7 320 orders \u00b7 261 repaired automatically\",item:\"Order O-88123 \u00b7 fiber activation \u00b7 address mismatch\",agent:\"Building address differs between order and network inventory by one letter in the street name (registry lookup confirms the inventory spelling. Order corrected and resubmitted; activation date holds.)\",action:\"Confirm resubmit\"},\nroi:{vol:7000,unit:\"fallout cases per month\",before:20,after:4}},\n\n{i:\"tc\",f:\"it\",s:\"cc\",p:\"A\",t:\"Network Incident Triage\",\nprob:\"One real network problem generates hundreds of alarms across layers and systems. Finding the incident inside the alarm flood is expert work under pressure, and while experts correlate, customers experience the outage.\",\nsol:\"A network application on Scheer PAS: an agent correlates the alarm flood in real time, identifies the probable root cause, opens one enriched incident instead of two hundred alarms, and proposes the response, with everything the field team needs attached.\",\napp:{name:\"Network Triage\",queue:\"Alarm groups \u00b7 3 active \u00b7 1 root cause identified\",item:\"212 alarms, region South \u00b7 correlated to one fiber segment\",agent:\"Alarm pattern matches a fiber cut on segment S-441 (all affected services share the path). Probable location narrowed to 800 meters by signal timing. One incident opened; field dispatch proposal with access points attached.\",action:\"Dispatch field team\"},\nroi:{vol:400,unit:\"incident correlations per month\",before:60,after:15}},\n\n{i:\"tc\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Contract Renewal & Retention\",\nprob:\"Business customer contracts expire quietly: renewal windows are missed, offers go out generic, and churn signals (declining usage, unresolved complaints) are visible in the data but noticed by nobody until the cancellation letter arrives.\",\nsol:\"A retention application on Scheer PAS: a process tracks every contract's renewal window; agents analyze usage and service history, flag churn risk with reasons, and prepare tailored renewal offers within your commercial rules. Account managers call prepared, in time.\",\napp:{name:\"Renewal Radar\",queue:\"Renewal windows next 90 days \u00b7 340 \u00b7 28 at churn risk\",item:\"Contract C-4471 \u00b7 M\u00f6belhaus Krause \u00b7 risk: high\",agent:\"Data usage down 40% in 3 months and two unresolved complaints (classic pre-churn pattern. Renewal offer drafted with service credit within your rules; call briefing with the complaint history prepared for the account manager.)\",action:\"Open call briefing\"},\nroi:{vol:600,unit:\"renewals per month\",before:60,after:20}}\n];\n\n\nconst ITEMS={\n\"Intelligent Invoice Processing\":[\n{item:\"Invoice 20481 \u00b7 Meyer Industrietechnik \u00b7 \u20ac12,480.00\",agent:\"All line items match purchase order 45-0092. Freight deviates by +\u20ac120 (within your tolerance. Recommendation: approve and post.)\",action:\"Approve & post\"},\n{item:\"Invoice 20492 \u00b7 Baustoff Kern GmbH \u00b7 \u20ac3,940.00\",agent:\"Quantity billed (240) exceeds goods receipt (220). The missing 20 units arrived this morning per warehouse scan (receipt posting lags. Recommendation: approve, receipt will reconcile today.)\",action:\"Approve & post\"},\n{item:\"Invoice 20495 \u00b7 Duplicate suspicion \u00b7 \u20ac7,105.50\",agent:\"Amount, supplier and date match invoice 20441, but invoice numbers differ by one digit and the document layout is identical. Recommendation: reject as duplicate and notify the supplier.\",action:\"Reject as duplicate\"}],\n\"Invoice Dispute Resolution\":[\n{item:\"Dispute D-3117 \u00b7 Kaufmann AG \u00b7 \u20ac8,940 blocked\",agent:\"Root cause found: contract discount of 4% was not applied on invoice 20311. Recommendation: issue credit note of \u20ac357.60 and close the dispute.\",action:\"Issue credit note\"},\n{item:\"Dispute D-3121 \u00b7 Weller GmbH \u00b7 \u20ac2,150 blocked\",agent:\"Customer claims short delivery. Signed delivery record shows full quantity received (evidence attached. Recommendation: reject dispute with the delivery proof and offer a call.)\",action:\"Reject with evidence\"},\n{item:\"Dispute D-3124 \u00b7 Nordbau KG \u00b7 \u20ac12,600 blocked\",agent:\"Price difference stems from a rate change effective March 1 that was contractually agreed (the customer's purchase order still shows the old rate. Recommendation: send clarification with contract reference; no credit due.)\",action:\"Send clarification\"}],\n\"Supplier Selection & Offer Comparison\":[\n{item:\"Event S-88 \u00b7 packaging material \u00b7 6 offers received\",agent:\"Offer of Berger Verpackung is 7% above the cheapest, but includes 14-day lead time versus 35 and better payment terms. Total-cost view ranks it first. Full comparison attached.\",action:\"Adopt recommendation\"},\n{item:\"Event S-91 \u00b7 CNC machining parts \u00b7 4 offers received\",agent:\"Cheapest offer excludes tooling costs of ~\u20ac8,000 (mentioned only on page 6). Adjusted ranking puts Pr\u00e4zisa GmbH first. One supplier certificate expires next month (flagged.)\",action:\"Adopt adjusted ranking\"},\n{item:\"Event S-93 \u00b7 facility services \u00b7 3 offers received\",agent:\"All three offers are within 4% on price. Differentiator is response time commitments: only one offer meets your 4-hour requirement for critical faults. Recommendation prepared.\",action:\"Shortlist & negotiate\"}],\n\"Project-Based Procurement\":[\n{item:\"Package P-12 \u00b7 heavy steel structures \u00b7 4 offers in\",agent:\"All four offers extracted and normalized. Offer C is 6% cheaper but excludes surface treatment (specification section 4.2) (real total is 3% above offer A. Recommendation: award to offer A.)\",action:\"Award package\"},\n{item:\"Package P-17 \u00b7 drive components \u00b7 long-lead alert\",agent:\"Supplier confirms 22 weeks delivery (milestone M4 needs the parts in 19 weeks. Alternative supplier from the frame agreement can deliver in 17 weeks at +4%. Recommendation: split award to secure the milestone.)\",action:\"Approve split award\"},\n{item:\"Clarification C-44 \u00b7 pump specification \u00b7 overdue\",agent:\"Technical question from supplier open for 6 days; engineering owner was on leave. Answer draft prepared from the specification and two comparable projects (engineering only needs to confirm.)\",action:\"Send to engineering\"}],\n\"Order Entry From E-Mail & PDF\":[\n{item:\"Order from Kr\u00fcger Maschinenbau \u00b7 PDF, 14 positions\",agent:\"13 positions resolved cleanly. Position 7 says 'the usual sealing rings' (last three orders suggest item DR-4471, quantity 200. Recommendation: confirm interpretation and post.)\",action:\"Confirm & post\"},\n{item:\"Order from Feinwerk Otto \u00b7 e-mail free text\",agent:\"Three items identified and matched to the catalogue. Requested delivery date is a Sunday (next business day proposed, customer's standard address applied. Ready to post.)\",action:\"Post order\"},\n{item:\"Order from Systemhaus Lang \u00b7 scanned fax\",agent:\"One position references a discontinued article. Successor article B-2201 is functionally identical (same specifications, new revision). Recommendation: post with successor and inform the customer.\",action:\"Post with successor\"}],\n\"Ticket Triage & Routing\":[\n{item:\"Ticket 44821 \u00b7 'cannot open customer file since this morning'\",agent:\"Symptom matches the archive-service degradation known since 08:40 (7 similar tickets). Routed to storage team, linked to master incident, requester informed with workaround.\",action:\"Confirm routing\"},\n{item:\"Ticket 44830 \u00b7 'new colleague needs the usual setup'\",agent:\"This is not an incident but a standard onboarding request (converted to the correct request type, department profile applied, approvals triggered. Requester informed.)\",action:\"Confirm conversion\"},\n{item:\"Ticket 44834 \u00b7 'printer on floor 3 makes noises'\",agent:\"Third noise report for this device in 30 days. Maintenance contract covers preventive replacement (service order draft prepared instead of another repair ticket.)\",action:\"Create service order\"}],\n\"Service Log Analysis & Fix Proposals\":[\n{item:\"Query: 'list all service warnings in the last 2 days'\",agent:\"Three findings: a container restarting repeatedly (likely failing image), two image-pull errors (registry credentials). Concrete remediation steps proposed for each, ranked by impact.\",action:\"Apply proposed fix\"},\n{item:\"Finding \u00b7 order service response times degrading\",agent:\"95th-percentile latency doubled since yesterday's deployment. The new version added an unindexed database query (the slow query log confirms it. Rollback or index creation proposed; index script prepared.)\",action:\"Create index\"},\n{item:\"Finding \u00b7 disk usage trend on log volume\",agent:\"At current growth the log volume is full in 9 days. Retention policy of one service was accidentally set to 'unlimited' in the last change. Correction prepared, affected service identified.\",action:\"Fix retention\"}],\n\"Employee Onboarding End-to-End\":[\n{item:\"L. Fontane \u00b7 start July 15 \u00b7 94% ready\",agent:\"Laptop delivery confirmed, accounts prepared. Access card request is still unanswered by facilities for 3 days (start is in 6 days. Recommendation: escalate to facilities lead now.)\",action:\"Escalate item\"},\n{item:\"D. Kr\u00e4mer \u00b7 start August 1 \u00b7 contract signed today\",agent:\"Onboarding plan generated from the role profile: 14 tasks across IT, HR and the department. Buddy proposal based on team and location prepared. Welcome message drafted for the manager.\",action:\"Start onboarding\"},\n{item:\"Team question \u00b7 'when can the new colleague access the CRM?'\",agent:\"CRM access is provisioned on day one per the role profile (already in the task list, dependency on signed data policy noted. Answer drafted to the team lead.)\",action:\"Send answer\"}],\n\"Know-Your-Customer Onboarding\":[\n{item:\"Steiner Handels GmbH \u00b7 risk class B proposed\",agent:\"Documents complete and consistent, register data verified, screenings clear. One finding: complex ownership above 25% threshold traced and documented. Recommendation: approve with risk class B.\",action:\"Approve onboarding\"},\n{item:\"Nordlicht Ventures UG \u00b7 documents incomplete\",agent:\"Shareholder list is missing the notarization and one identification document is expired. Precise request letter drafted (both items in one letter, legal references included.)\",action:\"Send request\"},\n{item:\"Meridian Trade Ltd. \u00b7 screening finding\",agent:\"Adverse-media screening returned one hit: a settled dispute from 2019, no sanction relevance per the documented assessment criteria. Disposition drafted: proceed with documentation of the finding.\",action:\"Confirm disposition\"}],\n\"Claim Notification Intake\":[\n{item:\"Notification via e-mail \u00b7 water damage, photos attached\",agent:\"Policy H-77412 active, water damage covered, deductible \u20ac300. Photos suggest medium severity. Missing: exact damage date (request drafted. Case routed to residential claims with full context.)\",action:\"Send request & route\"},\n{item:\"Notification via portal \u00b7 vehicle glass damage\",agent:\"Coverage confirmed, partner workshop network applies. Standard glass case, no injuries (eligible for the automated settlement path with direct workshop booking. Confirmation to customer drafted.)\",action:\"Route to auto-settle\"},\n{item:\"Notification via phone transcript \u00b7 liability claim\",agent:\"Third-party injury mentioned (this changes handling requirements and deadlines. Case classified accordingly, mandatory fields verified, immediate routing to the liability team with priority flag.)\",action:\"Route priority\"}],\n\"Terminal Slot Management\":[\n{item:\"Conflict \u00b7 two arrivals claim gate 4 at 10:20\",agent:\"Truck A is delayed 25 minutes per telematics; truck B is on time. Proposal: swap the slots (both fit their unloading windows, no downstream effect. Both carriers notified on confirmation.)\",action:\"Confirm swap\"},\n{item:\"Disruption \u00b7 gate 2 forklift failure, 40 minutes\",agent:\"Six slots affected. Replan proposed: shift two slots to gate 5 (compatible goods), delay four by 15\u201330 minutes within their windows. All carriers receive updated times automatically.\",action:\"Execute replan\"},\n{item:\"Request \u00b7 carrier asks to move tomorrow's 07:00 slot\",agent:\"Requested 09:30 slot is free and the unloading crew capacity fits. Warehouse put-away plan unaffected. Recommendation: confirm the change (carrier and gate team are notified automatically.)\",action:\"Confirm change\"}],\n\"EDI Message Monitoring & Repair\":[\n{item:\"Failure \u00b7 transport instruction from partner Velox rejected\",agent:\"Partner changed the date format in field 137 with their system update yesterday (14 messages affected. Mapping adjustment prepared and tested against all 14; after confirmation they reprocess automatically.)\",action:\"Apply & reprocess\"},\n{item:\"Failure \u00b7 invoice message to customer Steinbach\",agent:\"Customer's system rejects the message because a new mandatory field (their update last week) is empty. The value exists in your master data (mapping extension prepared and validated against their specification.)\",action:\"Extend mapping\"},\n{item:\"Anomaly \u00b7 order volume from partner Rheinlog dropped 80%\",agent:\"No technical failures (but the partner's messages stopped at 11:20, mid-sequence. This pattern preceded their last outage. Recommendation: proactive notification to the partner's integration contact, draft prepared.)\",action:\"Notify partner\"}],\n\"Bill of Materials & Work Plan Change Automation\":[\n{item:\"Change CH-2241 \u00b7 customer data update \u00b7 34 positions affected\",agent:\"Differences to the previous version determined: 5 new components, 2 obsolete, 1 work step changed. Impact matrix and updated documents generated. Ready for engineer review.\",action:\"Review impact matrix\"},\n{item:\"Change CH-2248 \u00b7 component discontinuation notice\",agent:\"The discontinued capacitor is used in 7 bills of materials. Knowledge base rule found: 'capacitor X always installed with capacitor Y'. Replacement proposal drafted for all 7, work plans updated accordingly.\",action:\"Review proposals\"},\n{item:\"Review R-118 \u00b7 work preparation documents \u00b7 parallel workflow\",agent:\"The engineer edited two work steps while the agent updated the test technology document (both merged without conflict. Full document set regenerated, differences to the last released version highlighted.)\",action:\"Release documents\"}],\n\"Product Release Gate Check & Variant Creation\":[\n{item:\"Variant V-1187 \u00b7 new surface finish \u00b7 gate 2 of 5\",agent:\"Gate 1 passed. For gate 2, one master data extension is missing in the business system (I can create it for you, the required transaction is prepared. Shall I proceed?)\",action:\"Yes, execute\"},\n{item:\"Variant V-1190 \u00b7 dimensional variant \u00b7 gate 4 of 5\",agent:\"All gate 4 criteria met per the uploaded test documentation (data compared and consistent. The release transaction for gate 4 is prepared; after that only market release remains.)\",action:\"Yes, release gate\"},\n{item:\"Variant V-1193 \u00b7 new decor \u00b7 blocked at gate 1\",agent:\"The uploaded specification names a raw material that is not yet in the master data. Creating it requires a quality approval first (request to the responsible role drafted with the extracted material data.)\",action:\"Send request\"}],\n\"Product Lifecycle Project Assistant\":[\n{item:\"Query: 'quick check of the basic models in this project'\",agent:\"20 of 25 basic models have passed gate 1 (the other 5 could, too. I also found 4 models without changes in the last 3 months and 3 articles missing a master data extension. Shall I fix what I can and list the rest?)\",action:\"Yes, proceed\"},\n{item:\"Query: 'write a summary on project level for the steering meeting'\",agent:\"Summary drafted: gate status across all models, three risks (one supplier document overdue, two master data gaps), progress versus last month. Sources linked per statement. Ready to export.\",action:\"Export summary\"},\n{item:\"Query: 'are articles A, B and C extended to distribution center 11?'\",agent:\"Articles A and B are extended; article C is not (all others in the project are. I can execute the extension in the business system for you, the transaction is prepared. Should I do that?)\",action:\"Yes, extend\"}],\n\"Field Report Automation\":[\n{item:\"District report \u00b7 ranger comments complete\",agent:\"Field comments transformed into the customer report structure: condition summary, coverage figures, recommended measures. Two ranger notes were unclear (clarifying questions sent in the ranger's interface. Ready for supervisor confirmation.)\",action:\"Confirm & deliver\"},\n{item:\"District report \u00b7 supervisor left one correction\",agent:\"Correction incorporated into section 3; the ranger sees the change with a short explanation in the app (no e-mail loop. Report regenerated. On your confirmation it is delivered to all 12 customers automatically.)\",action:\"Confirm & deliver\"},\n{item:\"New field entries \u00b7 storm damage observations\",agent:\"Three rangers reported storm damage in adjacent sections. Observations consolidated into one special report draft with a map annex (flagged as time-critical for the affected customers.)\",action:\"Review special report\"}],\n\"Returns & Refunds at Scale\":[\n{item:\"Return R-99120 \u00b7 sneaker, 'doesn't fit' \u00b7 warehouse: unworn\",agent:\"Within window, condition confirmed unworn, customer return rate normal for the category. Refund of \u20ac79.90 triggered. Note: 14 returns this week cite sizing on this article (sizing-note suggestion for the shop page attached.)\",action:\"View sizing note\"},\n{item:\"Return R-99131 \u00b7 jacket \u00b7 condition: worn, label removed\",agent:\"Policy excludes worn items without label. Customer history is clean (first return this year). Recommendation: goodwill exchange instead of refund (retains the customer, within your goodwill budget.)\",action:\"Offer exchange\"},\n{item:\"Pattern alert \u00b7 9 returns, same customer, 30 days\",agent:\"Customer ordered 11 items and returned 9, several showing signs of use. Pattern matches the defined abuse profile. Recommendation: flag account for review and switch to prepaid-only per policy.\",action:\"Flag account\"}],\n\"Meter Data Exception Clearing\":[\n{item:\"Meter M-88120 \u00b7 consumption jump +340%\",agent:\"Jump coincides with documented meter exchange on June 2 (reading continuity broken, not real consumption. Correction per estimation rule drafted, replacement reading calculated, billing unblocked after confirmation.)\",action:\"Confirm & unblock\"},\n{item:\"Meter M-88144 \u00b7 zero consumption for 60 days\",agent:\"Property is registered as vacant since May 1 per the move-out process (zero consumption is plausible. Recommendation: confirm plausibility, no estimation needed, billing proceeds with actual values.)\",action:\"Confirm plausible\"},\n{item:\"Meter M-88152 \u00b7 negative consumption reported\",agent:\"Reading is lower than the previous one (digits likely transposed at manual entry (18432 vs. 18342 fits the series exactly). Correction drafted per the documented rule; original entry archived for the audit trail.)\",action:\"Correct reading\"}],\n\"Order Fallout Management\":[\n{item:\"Order O-88123 \u00b7 fiber activation \u00b7 address mismatch\",agent:\"Building address differs between order and network inventory by one letter in the street name (registry lookup confirms the inventory spelling. Order corrected and resubmitted; activation date holds.)\",action:\"Confirm resubmit\"},\n{item:\"Order O-88140 \u00b7 bundle order \u00b7 missing port\",agent:\"No free port at the requested access node (but a port frees up tomorrow per the documented deactivation of a cancelled contract. Recommendation: reserve that port and keep the activation date.)\",action:\"Reserve & hold date\"},\n{item:\"Order O-88147 \u00b7 business line \u00b7 configuration conflict\",agent:\"Ordered service level conflicts with the access technology at this location (not technically available). Nearest valid configuration identified with same price. Customer approval required (message drafted for the account owner.)\",action:\"Send to account owner\"}],\n\"Batch Record Review by Exception\":[\n{item:\"Batch B-77120 \u00b7 96% of record conformant\",agent:\"Two findings: one temperature excursion of 40 minutes within validated tolerance (evidence attached), one manual correction without second signature on page 34. Recommendation: release after signature remediation of the one entry.\",action:\"Request remediation\"},\n{item:\"Batch B-77124 \u00b7 fully conformant\",agent:\"All entries within specification, all signatures complete, no deviations recorded. Conformance evidence compiled per section. The batch is ready for your release decision.\",action:\"Release batch\"},\n{item:\"Batch B-77128 \u00b7 deviation linked\",agent:\"Deviation D-4471 (weighing step) is linked to this batch and still open. Per procedure, release requires the deviation's disposition first (the investigation draft is ready in the deviation tracker. Recommendation: hold release.)\",action:\"Hold & open deviation\"}]\n};\n\n\nconst FLOWS={\n\/\/ ===== FINANCE =====\n\"Intelligent Invoice Processing\":{t:\"Invoice arrives (any channel, any format)\",s:[[\"Read & extract data\",\"a\"],[\"Match order & goods receipt\",\"a\"],[\"Clarify deviations with supplier\",\"a\"],[\"Approve exceptions\",\"h\"],[\"Post to accounting\",\"a\"],[\"Schedule payment & archive\",\"a\"]],o:\"Invoice paid on time, discount captured\"},\n\"Invoice Dispute Resolution\":{t:\"Customer disputes an invoice\",s:[[\"Understand the claim\",\"a\"],[\"Trace order, delivery, contract\",\"a\"],[\"Identify root cause\",\"a\"],[\"Confirm resolution\",\"h\"],[\"Issue credit note or clarification\",\"a\"],[\"Update customer & records\",\"a\"]],o:\"Dispute closed, cash released\"},\n\"Collections & Payment Reminders\":{t:\"Invoice becomes overdue\",s:[[\"Prioritize by amount & risk\",\"a\"],[\"Assemble customer picture\",\"a\"],[\"Draft reminder or call briefing\",\"a\"],[\"Decide on escalations\",\"h\"],[\"Send & schedule follow-up\",\"a\"],[\"Track promise-to-pay\",\"a\"]],o:\"Cash collected, write-offs avoided\"},\n\"Billing Quality Check Before Sending\":{t:\"Billing run created\",s:[[\"Scan all invoices for anomalies\",\"a\"],[\"Explain each finding\",\"a\"],[\"Confirm corrections\",\"h\"],[\"Re-issue corrected invoices\",\"a\"],[\"Release clean run\",\"a\"]],o:\"Invoices leave correct, disputes prevented\"},\n\"Cash Position & Bank Reconciliation\":{t:\"Bank statements arrive overnight\",s:[[\"Import all accounts\",\"a\"],[\"Match payments to open items\",\"a\"],[\"Explain the breaks\",\"a\"],[\"Decide unclear matches\",\"h\"],[\"Build daily cash position\",\"a\"]],o:\"Finished position at start of day\"},\n\"Journal Entry Automation\":{t:\"Period activity accumulates\",s:[[\"Draft entries from patterns & policy\",\"a\"],[\"Attach evidence per entry\",\"a\"],[\"Flag deviations from pattern\",\"a\"],[\"Review exceptions only\",\"h\"],[\"Post & document\",\"a\"]],o:\"Entries posted, close accelerates\"},\n\"Month-End Accrual Proposals\":{t:\"Month-end approaches\",s:[[\"Analyze open orders & history\",\"a\"],[\"Calculate accrual proposals\",\"a\"],[\"Attach reasoning per position\",\"a\"],[\"Confirm or adjust\",\"h\"],[\"Post accruals\",\"a\"]],o:\"Consistent accruals, on time\"},\n\"Travel Expense Check & Completion\":{t:\"Trip ends, receipts exist\",s:[[\"Read receipts, fill the report\",\"a\"],[\"Check against travel policy\",\"a\"],[\"Resolve standard findings\",\"a\"],[\"Approve exceptions\",\"h\"],[\"Trigger reimbursement\",\"a\"]],o:\"Employee reimbursed in days\"},\n\"Electronic Invoicing Compliance\":{t:\"E-invoice arrives or is due to send\",s:[[\"Validate format & semantics\",\"a\"],[\"Plausibility-check the content\",\"a\"],[\"Repair or route findings\",\"a\"],[\"Decide flagged cases\",\"h\"],[\"Route to accounting \/ dispatch\",\"a\"]],o:\"Mandate-compliant, no blocked invoices\"},\n\"Month-End Close Orchestration\":{t:\"Close calendar starts\",s:[[\"Activate tasks by dependency\",\"a\"],[\"Pre-check reconciliations\",\"a\"],[\"Chase blockers automatically\",\"a\"],[\"Sign off critical steps\",\"h\"],[\"Document the full close\",\"a\"]],o:\"Close done in days, fully auditable\"},\n\/\/ ===== PROCUREMENT =====\n\"Supplier Selection & Offer Comparison\":{t:\"Offers arrive for a sourcing event\",s:[[\"Extract terms from every offer\",\"a\"],[\"Normalize into one comparison\",\"a\"],[\"Rank with total-cost reasoning\",\"a\"],[\"Award decision\",\"h\"],[\"Notify suppliers & create contract\",\"a\"]],o:\"Defensible award in days, not weeks\"},\n\"Project-Based Procurement\":{t:\"Project bill of materials released\",s:[[\"Bundle demands into packages\",\"a\"],[\"Draft & send requests\",\"a\"],[\"Extract offers into comparisons\",\"a\"],[\"Track technical clarifications\",\"a\"],[\"Award per package\",\"h\"],[\"Order & monitor against milestones\",\"a\"]],o:\"Material secured for every milestone\"},\n\"Purchase Request Intake from E-Mail\":{t:\"Free-text request arrives\",s:[[\"Understand what is needed\",\"a\"],[\"Match catalogue, check budget\",\"a\"],[\"Ask requester for real gaps\",\"a\"],[\"Approve where policy requires\",\"h\"],[\"Create requisition & order\",\"a\"]],o:\"Structured order, no re-typing\"},\n\"Supplier Onboarding\":{t:\"New supplier needed\",s:[[\"Collect documents & data\",\"a\"],[\"Validate certificates & registers\",\"a\"],[\"Screen sanctions & risk\",\"a\"],[\"Release supplier\",\"h\"],[\"Create master record everywhere\",\"a\"]],o:\"Supplier ready to order from in days\"},\n\"Contract Terms Leakage Detection\":{t:\"Transactions post daily\",s:[[\"Compare invoices & orders to contracts\",\"a\"],[\"Quantify each deviation in euros\",\"a\"],[\"Draft recovery or correction\",\"a\"],[\"Decide recovery actions\",\"h\"],[\"Claim credits & track\",\"a\"]],o:\"Negotiated savings actually realized\"},\n\"Supplier Questionnaire Evaluation\":{t:\"Questionnaire responses arrive\",s:[[\"Read every page\",\"a\"],[\"Extract findings & gaps\",\"a\"],[\"Score against your criteria\",\"a\"],[\"Decide follow-ups\",\"h\"],[\"Request missing evidence\",\"a\"]],o:\"Complete evaluation, nothing unread\"},\n\"Order Confirmation & Deviation Handling\":{t:\"Supplier replies arrive\",s:[[\"Interpret every reply\",\"a\"],[\"Post matching confirmations\",\"a\"],[\"Assess impact of deviations\",\"a\"],[\"Decide critical conflicts\",\"h\"],[\"Adjust orders & inform planning\",\"a\"]],o:\"Supply risks visible & handled early\"},\n\"Low-Value Purchasing Without Friction\":{t:\"Employee needs something small\",s:[[\"Understand the need\",\"a\"],[\"Find catalogue item, check policy\",\"a\"],[\"Complete compliant buys\",\"a\"],[\"Approve true exceptions\",\"h\"],[\"Order, deliver, document\",\"a\"]],o:\"Minutes of process cost, not hours\"},\n\/\/ ===== HR =====\n\"Employee Onboarding End-to-End\":{t:\"Contract signed\",s:[[\"Generate plan from role profile\",\"a\"],[\"Order equipment & accounts\",\"a\"],[\"Track readiness, chase gaps\",\"a\"],[\"Decide escalations\",\"h\"],[\"Welcome & first-day handover\",\"a\"]],o:\"Fully productive from day one\"},\n\"Policy Questions Answered Instantly\":{t:\"Employee asks a question\",s:[[\"Understand the concern\",\"a\"],[\"Answer with cited sources\",\"a\"],[\"Open case only if individual\",\"a\"],[\"Decide individual cases\",\"h\"],[\"Document resolution\",\"a\"]],o:\"Seconds to answer, HR unburdened\"},\n\"Access Rights Across the Employee Lifecycle\":{t:\"Join, move or leave event\",s:[[\"Derive required access changes\",\"a\"],[\"Provision & revoke across systems\",\"a\"],[\"Compare actual vs. role model\",\"a\"],[\"Approve sensitive changes\",\"h\"],[\"Write the audit record\",\"a\"]],o:\"Access always matches the role\"},\n\"Application Screening & Interview Scheduling\":{t:\"Applications arrive\",s:[[\"Screen against published criteria\",\"a\"],[\"Build shortlist with reasoning\",\"a\"],[\"Review borderline cases\",\"h\"],[\"Coordinate interview slots\",\"a\"],[\"Confirm & prepare interviews\",\"a\"]],o:\"Shortlist in days, consistent criteria\"},\n\"Absence & Special Leave Handling\":{t:\"Employee has a special situation\",s:[[\"Explain entitlements with sources\",\"a\"],[\"Guide through correct request\",\"a\"],[\"Validate documents\",\"a\"],[\"Approve\",\"h\"],[\"Update systems & payroll\",\"a\"]],o:\"Clear answers, clean records\"},\n\"Clean & Provable Offboarding\":{t:\"Departure announced\",s:[[\"Generate offboarding checklist\",\"a\"],[\"Verify returns & revocations\",\"a\"],[\"Chase open items\",\"a\"],[\"Decide escalations\",\"h\"],[\"Assemble compliance record\",\"a\"]],o:\"Provably clean exit, every time\"},\n\/\/ ===== IT =====\n\"Ticket Triage & Routing\":{t:\"Ticket arrives\",s:[[\"Understand the real concern\",\"a\"],[\"Enrich with system context\",\"a\"],[\"Categorize & route correctly\",\"a\"],[\"Handle escalations\",\"h\"],[\"Draft resolution summary at close\",\"a\"]],o:\"Right team first time, faster resolution\"},\n\"Service Log Analysis & Fix Proposals\":{t:\"Question or alert on any service\",s:[[\"Correlate logs across services\",\"a\"],[\"Explain likely causes\",\"a\"],[\"Propose concrete fixes\",\"a\"],[\"Approve the fix\",\"h\"],[\"Apply & verify\",\"a\"]],o:\"From noise to fixed in minutes\"},\n\"Security Finding Remediation\":{t:\"Scan produces findings\",s:[[\"Prioritize by real exposure\",\"a\"],[\"Assign owners with deadlines\",\"a\"],[\"Propose patch or config change\",\"a\"],[\"Approve remediation\",\"h\"],[\"Verify closure technically\",\"a\"]],o:\"Risks closed, audit-ready trail\"},\n\"Standard Access Requests in Minutes\":{t:\"Access request submitted\",s:[[\"Check against role model\",\"a\"],[\"Detect conflicts\",\"a\"],[\"Provision standard requests\",\"a\"],[\"Approve elevated risk only\",\"h\"],[\"Document for access reviews\",\"a\"]],o:\"Minutes for the standard 80%\"},\n\"Change Plans Written Before the Meeting\":{t:\"Change requested\",s:[[\"Draft plan from similar changes\",\"a\"],[\"Flag risks & dependencies\",\"a\"],[\"Board reviews substance\",\"h\"],[\"Execute with checkpoints\",\"a\"],[\"Document outcome\",\"a\"]],o:\"Changes with real plans, fewer outages\"},\n\"Knowledge Articles From Solved Tickets\":{t:\"Ticket closes with a solution\",s:[[\"Extract resolution steps\",\"a\"],[\"Draft structured article\",\"a\"],[\"Tag & link related issues\",\"a\"],[\"Review & publish\",\"h\"],[\"Measure deflection\",\"a\"]],o:\"Self-service grows every day\"},\n\/\/ ===== CUSTOMER SERVICE =====\n\"Order Entry From E-Mail & PDF\":{t:\"Order arrives by mail or PDF\",s:[[\"Read & extract positions\",\"a\"],[\"Resolve items & prices\",\"a\"],[\"Create system order\",\"a\"],[\"Confirm unclear positions\",\"h\"],[\"Confirm to customer & trigger logistics\",\"a\"]],o:\"Order in the system within minutes\"},\n\"Service Case Preparation & Suggested Replies\":{t:\"Customer contact arrives\",s:[[\"Assemble full context\",\"a\"],[\"Propose next best action\",\"a\"],[\"Draft the reply\",\"a\"],[\"Personalize & send\",\"h\"],[\"Execute follow-up steps\",\"a\"]],o:\"Faster answers, consistent quality\"},\n\"Quotations in Hours Instead of Days\":{t:\"Quote requested\",s:[[\"Configure from catalogue & rules\",\"a\"],[\"Price with discount policy\",\"a\"],[\"Route needed approvals\",\"a\"],[\"Approve & send\",\"h\"],[\"Track & follow up\",\"a\"]],o:\"Same-day quote, correct every time\"},\n\"Complaint Handling With Root Causes\":{t:\"Complaint arrives (any channel)\",s:[[\"Classify & route\",\"a\"],[\"Draft response & resolution\",\"a\"],[\"Decide compensation\",\"h\"],[\"Execute & close\",\"a\"],[\"Cluster causes across cases\",\"a\"]],o:\"Resolved cases and fixed causes\"},\n\"Returns Handled End-to-End\":{t:\"Customer requests a return\",s:[[\"Check eligibility & policy\",\"a\"],[\"Coordinate warehouse & quality\",\"a\"],[\"Prepare credit note\",\"a\"],[\"Approve edge cases\",\"h\"],[\"Refund & close\",\"a\"]],o:\"Refund in days, abuse visible\"},\n\"Business Customer Onboarding\":{t:\"Agreement signed\",s:[[\"Verify registration & data\",\"a\"],[\"Prepare credit assessment\",\"a\"],[\"Approve credit limit\",\"h\"],[\"Provision portal & master data\",\"a\"],[\"Enable first order\",\"a\"]],o:\"Time-to-first-order in days\"},\n\/\/ ===== MANUFACTURING =====\n\"Bill of Materials & Work Plan Change Automation\":{t:\"Customer or component change arrives\",s:[[\"Extract the new data\",\"a\"],[\"Compute delta to current version\",\"a\"],[\"Generate proposals & documents\",\"a\"],[\"Engineer reviews in parallel\",\"h\"],[\"Release & distribute\",\"a\"]],o:\"Change productive in days, documented\"},\n\"Product Release Gate Check & Variant Creation\":{t:\"New variant enters the process\",s:[[\"Check gate criteria\",\"a\"],[\"Verify & extend master data\",\"a\"],[\"Prepare system transactions\",\"a\"],[\"Confirm execution\",\"h\"],[\"Execute in business system\",\"a\"],[\"Advance to next gate\",\"a\"]],o:\"Variant released, time-to-market cut\"},\n\"Product Lifecycle Project Assistant\":{t:\"Project lead asks a question\",s:[[\"Check gates & master data\",\"a\"],[\"Analyze uploads & compare data\",\"a\"],[\"Propose concrete actions\",\"a\"],[\"Say yes\",\"h\"],[\"Execute in connected systems\",\"a\"]],o:\"Answers & actions in seconds\"},\n\"Production Order Release Validation\":{t:\"Order ready for release\",s:[[\"Check material, capacity, schedule\",\"a\"],[\"Propose workarounds for gaps\",\"a\"],[\"Release clean orders\",\"a\"],[\"Decide exceptions\",\"h\"],[\"Inform planning & shop floor\",\"a\"]],o:\"Lines start with what they need\"},\n\"Maintenance Planning From Real Condition\":{t:\"Condition data streams in\",s:[[\"Detect risk patterns\",\"a\"],[\"Recommend schedule changes\",\"a\"],[\"Prepare work orders & parts\",\"a\"],[\"Confirm plan\",\"h\"],[\"Dispatch & document\",\"a\"]],o:\"Downtime prevented, not repaired\"},\n\"Quality Deviation Handling\":{t:\"Deviation reported\",s:[[\"Classify & assess reach\",\"a\"],[\"Propose containment & disposition\",\"a\"],[\"Confirm containment\",\"h\"],[\"Drive structured problem-solving\",\"a\"],[\"Track actions to closure\",\"a\"]],o:\"Contained in hours, solved for good\"},\n\"Shop-Floor Event Interpretation\":{t:\"Machine event fires\",s:[[\"Interpret & assemble context\",\"a\"],[\"Correlate with history\",\"a\"],[\"Route structured exception\",\"a\"],[\"Decide response\",\"h\"],[\"Document & learn\",\"a\"]],o:\"Minutes to react, patterns visible\"},\n\"Work Instructions That Stay Current\":{t:\"Process or product changes\",s:[[\"Detect affected instructions\",\"a\"],[\"Draft updates from models\",\"a\"],[\"Highlight differences\",\"a\"],[\"Expert reviews & releases\",\"h\"],[\"Distribute & version\",\"a\"]],o:\"Documentation current by default\"},\n\"Spare Part Identification & Ordering\":{t:\"Machine down, part unknown\",s:[[\"Identify part from photo\/description\",\"a\"],[\"Check stock everywhere\",\"a\"],[\"Draft reservation or order\",\"a\"],[\"Confirm\",\"h\"],[\"Transfer or express-order\",\"a\"]],o:\"Downtime in minutes, not hours\"},\n\/\/ ===== AUTOMOTIVE =====\n\"Warranty Claim Assessment\":{t:\"Claim arrives from dealer\",s:[[\"Validate against diagnostics & terms\",\"a\"],[\"Classify technical cause\",\"a\"],[\"Draft assessment & recovery case\",\"a\"],[\"Approve decision\",\"h\"],[\"Settle & recover from supplier\",\"a\"]],o:\"Fast settlements, leakage stopped\"},\n\"Production Part Approval Documentation\":{t:\"Part approaches series release\",s:[[\"Collect elements from source systems\",\"a\"],[\"Validate completeness & formality\",\"a\"],[\"Chase missing evidence\",\"a\"],[\"Sign off package\",\"h\"],[\"Submit to customer\",\"a\"]],o:\"Submission-ready in a fraction of time\"},\n\"Sequence Disruption Replanning\":{t:\"Disruption detected\",s:[[\"Assess real impact\",\"a\"],[\"Simulate resequencing options\",\"a\"],[\"Recommend best option\",\"a\"],[\"Decide in minutes\",\"h\"],[\"Coordinate partners & execute\",\"a\"]],o:\"Line keeps running\"},\n\"Market Approval Document Tracking\":{t:\"Variant or regulation changes\",s:[[\"Update requirement matrix\",\"a\"],[\"Check document validity\",\"a\"],[\"Flag gaps immediately\",\"a\"],[\"Decide renewal actions\",\"h\"],[\"Prepare & track submissions\",\"a\"]],o:\"No launch surprises\"},\n\/\/ ===== BANKING =====\n\"Know-Your-Customer Onboarding\":{t:\"Customer applies\",s:[[\"Collect & validate documents\",\"a\"],[\"Verify registers, run screenings\",\"a\"],[\"Prepare risk assessment\",\"a\"],[\"Approve onboarding\",\"h\"],[\"Open account & document\",\"a\"]],o:\"Account open in days, audit-proof\"},\n\"Anti-Money-Laundering Alert Triage\":{t:\"Monitoring raises alerts\",s:[[\"Enrich with full context\",\"a\"],[\"Draft dispositions for false positives\",\"a\"],[\"Assemble evidence for real risks\",\"a\"],[\"Investigate & decide\",\"h\"],[\"File & document\",\"a\"]],o:\"Investigators on real risk only\"},\n\"Loan Application Completeness & Consistency\":{t:\"Application submitted\",s:[[\"Check completeness & consistency\",\"a\"],[\"Extract financial figures\",\"a\"],[\"Request exactly what's missing\",\"a\"],[\"Credit decision\",\"h\"],[\"Communicate & document\",\"a\"]],o:\"Decision-ready files, faster yes\"},\n\"Failed Payment Investigation\":{t:\"Payment fails or misroutes\",s:[[\"Diagnose the cause\",\"a\"],[\"Repair recoverable cases\",\"a\"],[\"Escalate edge cases\",\"a\"],[\"Decide escalations\",\"h\"],[\"Document per scheme rules\",\"a\"]],o:\"Exceptions cleared same day\"},\n\"Regulatory Report Assembly\":{t:\"Reporting cycle starts\",s:[[\"Collect inputs on schedule\",\"a\"],[\"Validate cross-source consistency\",\"a\"],[\"Draft commentary\",\"a\"],[\"Review & sign off\",\"h\"],[\"Submit & archive\",\"a\"]],o:\"Deadlines safe, nights saved\"},\n\"Credit Review Briefing Preparation\":{t:\"Annual review due\",s:[[\"Compile financials & conduct\",\"a\"],[\"Check covenants, scan news\",\"a\"],[\"Highlight changes since last review\",\"a\"],[\"Analyst judges\",\"h\"],[\"Document decision\",\"a\"]],o:\"Judgment time, not hunting time\"},\n\/\/ ===== INSURANCE =====\n\"Claim Notification Intake\":{t:\"Loss reported (any channel)\",s:[[\"Structure the notification\",\"a\"],[\"Check coverage & severity\",\"a\"],[\"Request missing details\",\"a\"],[\"Route special cases\",\"h\"],[\"Hand to claims process\",\"a\"]],o:\"Complete claim file in minutes\"},\n\"Claims Fraud Pattern Screening\":{t:\"Claims flow in\",s:[[\"Score against fraud indicators\",\"a\"],[\"Explain each suspicion\",\"a\"],[\"Assemble evidence packs\",\"a\"],[\"Investigate flagged cases\",\"h\"],[\"Decide & document\",\"a\"]],o:\"Honest claims fast, fraud caught\"},\n\"Underwriting Submission Analysis\":{t:\"Broker submits a risk\",s:[[\"Extract risk-relevant facts\",\"a\"],[\"Compare to appetite & guidelines\",\"a\"],[\"Draft assessment & terms\",\"a\"],[\"Underwriter decides\",\"h\"],[\"Respond to broker\",\"a\"]],o:\"First answer wins the broker\"},\n\"Policy Renewal Orchestration\":{t:\"Renewal window opens\",s:[[\"Analyze customer & claims history\",\"a\"],[\"Prepare tailored terms\",\"a\"],[\"Draft personal outreach\",\"a\"],[\"Advisor approves & signs\",\"h\"],[\"Send, track, follow up\",\"a\"]],o:\"Retention up, on time, personal\"},\n\"Broker Correspondence Processing\":{t:\"Broker mail arrives\",s:[[\"Understand the request\",\"a\"],[\"Open correct case with data\",\"a\"],[\"Draft reply or endorsement\",\"a\"],[\"Confirm\",\"h\"],[\"Update policy & respond\",\"a\"]],o:\"Service levels kept, back office relieved\"},\n\/\/ ===== RETAIL =====\n\"Product Data Onboarding\":{t:\"Supplier sends article data\",s:[[\"Validate against standards\",\"a\"],[\"Enrich derivable attributes\",\"a\"],[\"Request precise gaps\",\"a\"],[\"Approve special cases\",\"h\"],[\"Release to listing everywhere\",\"a\"]],o:\"On shelf & online on time\"},\n\"Returns & Refunds at Scale\":{t:\"Return announced\",s:[[\"Check policy & condition report\",\"a\"],[\"Decide standard cases dark\",\"a\"],[\"Trigger refunds\",\"a\"],[\"Decide edge cases\",\"h\"],[\"Detect abuse patterns\",\"a\"]],o:\"Refunds in days, margin protected\"},\n\"Promotion & Price Execution Check\":{t:\"Promotion goes live\",s:[[\"Compare plan vs. executed prices\",\"a\"],[\"Quantify deviations in euros\",\"a\"],[\"Push corrections to systems\",\"a\"],[\"Approve sensitive corrections\",\"h\"],[\"Report prevented impact\",\"a\"]],o:\"Margin & legal risk protected daily\"},\n\"Replenishment Exception Decisions\":{t:\"Exception signal fires\",s:[[\"Diagnose the cause\",\"a\"],[\"Propose reorder or transfer\",\"a\"],[\"Execute within thresholds\",\"a\"],[\"Decide big calls\",\"h\"],[\"Confirm & track\",\"a\"]],o:\"Availability up, write-downs down\"},\n\"Marketplace & Channel Content Generation\":{t:\"Product ready for channels\",s:[[\"Generate per channel rulebook\",\"a\"],[\"Validate limits & consistency\",\"a\"],[\"Review flagged listings\",\"h\"],[\"Publish everywhere\",\"a\"],[\"Sync updates automatically\",\"a\"]],o:\"Every product on every channel\"},\n\"Supplier Evidence & Packaging Compliance\":{t:\"Regulation or assortment changes\",s:[[\"Request right evidence per article\",\"a\"],[\"Validate documents & expiry\",\"a\"],[\"Escalate silent suppliers\",\"a\"],[\"Decide escalations\",\"h\"],[\"Maintain compliance record\",\"a\"]],o:\"Always audit-ready, no chasing\"},\n\/\/ ===== HEALTHCARE =====\n\"Patient Referral Management\":{t:\"Referral arrives (fax, letter, portal)\",s:[[\"Structure & check completeness\",\"a\"],[\"Assess urgency by criteria\",\"a\"],[\"Request missing information\",\"a\"],[\"Confirm urgent cases\",\"h\"],[\"Schedule & inform patient\",\"a\"]],o:\"Referral to appointment in days\"},\n\"Prior Authorization Preparation\":{t:\"Treatment needs approval\",s:[[\"Map documentation to criteria\",\"a\"],[\"Assemble evidence & justification\",\"a\"],[\"Flag gaps before submission\",\"a\"],[\"Physician confirms\",\"h\"],[\"Submit & track\",\"a\"]],o:\"First-time-right approvals\"},\n\"Discharge Documentation Drafting\":{t:\"Discharge planned\",s:[[\"Summarize course from record\",\"a\"],[\"Highlight medication changes\",\"a\"],[\"List follow-ups\",\"a\"],[\"Clinician reviews & signs\",\"h\"],[\"Distribute to receivers\",\"a\"]],o:\"Letters out on discharge day\"},\n\"Appointment Coordination & No-Show Reduction\":{t:\"Appointments scheduled\",s:[[\"Confirm across channels\",\"a\"],[\"Reschedule within rules\",\"a\"],[\"Fill gaps from waitlist\",\"a\"],[\"Handle exceptions\",\"h\"],[\"Update all systems\",\"a\"]],o:\"Capacity used, patients seen sooner\"},\n\"Medical Coding Support\":{t:\"Case documentation complete\",s:[[\"Propose codes with cited evidence\",\"a\"],[\"Flag ambiguities explicitly\",\"a\"],[\"Coder validates\",\"h\"],[\"Submit billing\",\"a\"],[\"Learn from corrections\",\"a\"]],o:\"Faster billing, fewer rejections\"},\n\/\/ ===== PHARMA =====\n\"Batch Record Review by Exception\":{t:\"Batch record executed\",s:[[\"Pre-review every entry vs. specs\",\"a\"],[\"Clear conformant sections\",\"a\"],[\"Present deviations with context\",\"a\"],[\"Quality decides release\",\"h\"],[\"Document & release\",\"a\"]],o:\"Release days earlier, focus on risk\"},\n\"Pharmacovigilance Case Intake\":{t:\"Adverse event reported\",s:[[\"Structure case, any language\",\"a\"],[\"Check seriousness criteria\",\"a\"],[\"Draft narrative, check duplicates\",\"a\"],[\"Medical review\",\"h\"],[\"Route within deadlines\",\"a\"]],o:\"Clocks kept, intake scales\"},\n\"Deviation & Corrective Action Management\":{t:\"Deviation recorded\",s:[[\"Draft investigation from history\",\"a\"],[\"Propose corrective actions\",\"a\"],[\"Approve & assign\",\"h\"],[\"Track execution\",\"a\"],[\"Monitor recurrence\",\"a\"]],o:\"Closed means solved\"},\n\"Regulatory Submission Assembly\":{t:\"Submission planned\",s:[[\"Collect modules on schedule\",\"a\"],[\"Check versions & formalities\",\"a\"],[\"Escalate gaps immediately\",\"a\"],[\"Sign off dossier\",\"h\"],[\"Submit & archive\",\"a\"]],o:\"Timeline protected, no surprises\"},\n\"Clinical Site Document Completeness Check\":{t:\"Study runs, documents age\",s:[[\"Check completeness & expiry on schedule\",\"a\"],[\"Request missing items from sites\",\"a\"],[\"Report true status\",\"a\"],[\"Decide escalations\",\"h\"],[\"Keep inspection-ready record\",\"a\"]],o:\"Findings prevented, milestones safe\"},\n\"Serialization Exception Handling\":{t:\"Code fails to verify\",s:[[\"Diagnose across system levels\",\"a\"],[\"Explain cause in plain language\",\"a\"],[\"Prepare correction\",\"a\"],[\"Confirm execution\",\"h\"],[\"Re-report & release shipment\",\"a\"]],o:\"Pallets moving in minutes\"},\n\/\/ ===== CHEMICALS =====\n\"Safety Data Sheet Management\":{t:\"Regulation, recipe or supplier changes\",s:[[\"Detect affected documents\",\"a\"],[\"Draft updates per market & language\",\"a\"],[\"Expert approves\",\"h\"],[\"Version & distribute\",\"a\"],[\"Prove delivery\",\"a\"]],o:\"Compliant in every market, always\"},\n\"Formula & Recipe Change Control\":{t:\"Recipe change decided\",s:[[\"Compute where-used impact\",\"a\"],[\"Generate affected documents\",\"a\"],[\"Prepare customer notifications\",\"a\"],[\"Approve change package\",\"h\"],[\"Execute & track dependencies\",\"a\"]],o:\"Nothing forgotten, change lands clean\"},\n\"Substance Regulation Compliance Checks\":{t:\"Substance list updated\",s:[[\"Screen portfolio against changes\",\"a\"],[\"Determine obligations per product\",\"a\"],[\"Draft task lists per owner\",\"a\"],[\"Prioritize & assign\",\"h\"],[\"Track to completion\",\"a\"]],o:\"Exposure known in hours, not weeks\"},\n\"Plant Turnaround Coordination\":{t:\"Turnaround starts\",s:[[\"Track readiness of every task\",\"a\"],[\"Verify permits & materials\",\"a\"],[\"Escalate before critical path\",\"a\"],[\"Decide escalations\",\"h\"],[\"Keep plan honest live\",\"a\"]],o:\"On time, on budget, documented\"},\n\/\/ ===== ENERGY =====\n\"Grid Incident Coordination\":{t:\"Grid event detected\",s:[[\"Assemble situation picture\",\"a\"],[\"Propose prioritized actions\",\"a\"],[\"Draft communications\",\"a\"],[\"Dispatch & decide\",\"h\"],[\"Document for regulator\",\"a\"]],o:\"Faster restoration, full record\"},\n\"Meter Data Exception Clearing\":{t:\"Implausible reading blocks billing\",s:[[\"Diagnose each exception\",\"a\"],[\"Correct within estimation rules\",\"a\"],[\"Route true anomalies\",\"a\"],[\"Confirm flagged cases\",\"h\"],[\"Unblock billing\",\"a\"]],o:\"Billing flows, calls stop\"},\n\"Supplier Switch Processing\":{t:\"Customer switches supplier\",s:[[\"Execute market messages on deadline\",\"a\"],[\"Validate before sending\",\"a\"],[\"Repair format issues\",\"a\"],[\"Decide unrecoverable cases\",\"h\"],[\"Complete switch & confirm\",\"a\"]],o:\"Failure rate near zero\"},\n\"Field Service Dispatch\":{t:\"Orders & emergencies arrive\",s:[[\"Match jobs to skills, parts, routes\",\"a\"],[\"Sequence & schedule\",\"a\"],[\"Replan on events\",\"a\"],[\"Supervise exceptions\",\"h\"],[\"Inform customers automatically\",\"a\"]],o:\"More jobs per day, promises kept\"},\n\"Regulatory & Sustainability Reporting\":{t:\"Reporting cycle starts\",s:[[\"Collect from every source system\",\"a\"],[\"Validate consistency\",\"a\"],[\"Draft narratives\",\"a\"],[\"Review & sign off\",\"h\"],[\"Submit & archive\",\"a\"]],o:\"Marathon becomes a review meeting\"},\n\/\/ ===== LOGISTICS =====\n\"Terminal Slot Management\":{t:\"Carriers book, trucks roll\",s:[[\"Assign slots across gates\",\"a\"],[\"Track arrivals via telematics\",\"a\"],[\"Resolve conflicts, replan\",\"a\"],[\"Approve exceptions\",\"h\"],[\"Notify carriers & teams\",\"a\"]],o:\"Utilization up, phones quiet\"},\n\"Shipment Exception Management\":{t:\"Carrier event signals trouble\",s:[[\"Detect & assess impact\",\"a\"],[\"Inform customers proactively\",\"a\"],[\"Propose recovery options\",\"a\"],[\"Approve recovery\",\"h\"],[\"Execute & track claims\",\"a\"]],o:\"Customers informed before they ask\"},\n\"Customs Documentation Preparation\":{t:\"Cross-border shipment planned\",s:[[\"Assemble declaration from data\",\"a\"],[\"Validate codes, values, certificates\",\"a\"],[\"Retrieve missing documents\",\"a\"],[\"Confirm flagged cases\",\"h\"],[\"Submit before departure\",\"a\"]],o:\"Borders are checkpoints, not roadblocks\"},\n\"Carrier Invoice Audit\":{t:\"Freight invoices arrive\",s:[[\"Recalculate against contracts\",\"a\"],[\"Flag variances in euros\",\"a\"],[\"Draft disputes with evidence\",\"a\"],[\"Approve disputes\",\"h\"],[\"Recover & track\",\"a\"]],o:\"100% audited, overcharges recovered\"},\n\"EDI Message Monitoring & Repair\":{t:\"Messages flow 24\/7\",s:[[\"Monitor all traffic\",\"a\"],[\"Diagnose failures in plain language\",\"a\"],[\"Repair recoverable errors\",\"a\"],[\"Confirm mapping changes\",\"h\"],[\"Reprocess automatically\",\"a\"]],o:\"Silent failures become non-events\"},\n\/\/ ===== PUBLIC SECTOR =====\n\"Citizen Request Triage & Response\":{t:\"Request arrives (any channel)\",s:[[\"Understand the concern\",\"a\"],[\"Answer standard questions with sources\",\"a\"],[\"Route complex cases with summary\",\"a\"],[\"Caseworker decides\",\"h\"],[\"Respond & document\",\"a\"]],o:\"Faster answers, staff on real cases\"},\n\"Permit Application Completeness Check\":{t:\"Application submitted\",s:[[\"Check against requirements catalogue\",\"a\"],[\"Request all gaps in one letter\",\"a\"],[\"Hand over complete files\",\"a\"],[\"Caseworker decides\",\"h\"],[\"Issue & document\",\"a\"]],o:\"Months of loops become one letter\"},\n\"Grant & Subsidy Processing\":{t:\"Application flood on deadline\",s:[[\"Pre-check eligibility\",\"a\"],[\"Verify evidence & registers\",\"a\"],[\"Prepare decision with reasoning\",\"a\"],[\"Approve\",\"h\"],[\"Pay out & write audit trail\",\"a\"]],o:\"Throughput up, audit-proof\"},\n\"Case File Summarization\":{t:\"Decision due on a grown file\",s:[[\"Read the complete file\",\"a\"],[\"Build chronology with citations\",\"a\"],[\"Flag decision-relevant points\",\"a\"],[\"Caseworker judges\",\"h\"],[\"Document decision basis\",\"a\"]],o:\"Judgment starts prepared\"},\n\/\/ ===== AGRICULTURE =====\n\"Field Report Automation\":{t:\"Ranger observes in the field\",s:[[\"Capture comments in simple app\",\"a\"],[\"Polish into customer report\",\"a\"],[\"Clarify unclear notes with ranger\",\"a\"],[\"Supervisor confirms in-tool\",\"h\"],[\"Create & deliver to every customer\",\"a\"]],o:\"Forest to inbox, no media breaks\"},\n\"Subsidy & Compliance Documentation\":{t:\"Program season runs\",s:[[\"Collect field data & photos\",\"a\"],[\"Validate against program rules\",\"a\"],[\"Flag gaps while fixable\",\"a\"],[\"Confirm submission\",\"h\"],[\"File audit-proof\",\"a\"]],o:\"Funding secured, no repayment risk\"},\n\/\/ ===== TELCO =====\n\"Order Fallout Management\":{t:\"Provisioning order fails\",s:[[\"Diagnose the fallout cause\",\"a\"],[\"Repair recoverable data\",\"a\"],[\"Resubmit automatically\",\"a\"],[\"Decide stuck cases\",\"h\"],[\"Hold activation dates\",\"a\"]],o:\"Queues empty, dates kept\"},\n\"Network Incident Triage\":{t:\"Alarm flood begins\",s:[[\"Correlate alarms in real time\",\"a\"],[\"Identify probable root cause\",\"a\"],[\"Open one enriched incident\",\"a\"],[\"Dispatch decision\",\"h\"],[\"Track restoration\",\"a\"]],o:\"One incident instead of 200 alarms\"},\n\"Contract Renewal & Retention\":{t:\"Renewal window approaches\",s:[[\"Analyze usage & service history\",\"a\"],[\"Flag churn risk with reasons\",\"a\"],[\"Prepare tailored offers\",\"a\"],[\"Account manager engages\",\"h\"],[\"Renew & document\",\"a\"]],o:\"Churn seen early, renewals won\"}\n};\n\n\nconst UC4=[\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Tender Response Assembly\",\nprob:\"Public and corporate tenders arrive as hundreds of pages: requirement catalogues, contract conditions, forms, annexes. Bid teams read for days just to decide whether to bid, and then build the compliance matrix and response documents by hand under a hard deadline. Good opportunities are skipped simply because reading capacity is exhausted.\",\nsol:\"A tender application on Scheer PAS: agents read the complete tender package, extract every requirement into a structured compliance matrix, flag knock-out criteria and unusual contract terms, and draft the response documents from your reference texts and past bids. The bid team decides bid\/no-bid on day one and reviews prepared content instead of writing from zero.\",\napp:{name:\"Tender Workbench\",queue:\"Active tenders \u00b7 6 \u00b7 next deadline in 12 days\",item:\"Tender T-2214 \u00b7 IT services framework \u00b7 340 pages\",agent:\"412 requirements extracted into the compliance matrix: 396 fulfilled by reference texts, 11 need tailoring (drafts prepared), 5 are potential knock-outs (listed with page references. Bid\/no-bid briefing ready.)\",action:\"Open briefing\"},\nroi:{vol:15,unit:\"tenders per month\",before:2400,after:700}},\n{i:\"x\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Contract Review & Risk Flagging\",\nprob:\"Incoming contracts (customer terms, supplier agreements, partner amendments) wait for legal review while the business pushes to sign. Reviews are thorough but slow, or fast but shallow; deviations from your standards hide in renumbered clauses and reworded liability caps.\",\nsol:\"A contract application on Scheer PAS: agents read every incoming contract, compare it clause by clause against your playbook, flag deviations with severity and suggested fallback wording, and route only genuine risk decisions to legal. Standard agreements clear in hours.\",\napp:{name:\"Contract Review\",queue:\"Contracts in review \u00b7 14 \u00b7 9 within playbook\",item:\"Supplier agreement \u00b7 Femto Systems \u00b7 42 pages\",agent:\"Three deviations found: liability cap at 50% of order value versus your 100% standard (clause 11.3), unusual termination right (clause 14), missing data-processing annex. Fallback wording proposed for all three.\",action:\"Send redline\"},\nroi:{vol:200,unit:\"contracts per month\",before:180,after:45}},\n{i:\"x\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Data-Subject Request Handling\",\nprob:\"Privacy law gives every person the right to ask what data you hold about them, and gives you 30 days to answer completely. Each request means searching systems, mailboxes and archives, compiling the findings, and redacting third-party data. Done manually, one request eats days; done late, it becomes a regulator case.\",\nsol:\"A privacy application on Scheer PAS: a governed process runs every request against the connected systems, agents compile and deduplicate the personal data found, propose redactions for third-party information, and assemble the response package: the privacy officer reviews and releases within the deadline, every step documented.\",\napp:{name:\"Privacy Request Desk\",queue:\"Open requests \u00b7 9 \u00b7 all within deadline\",item:\"Access request \u00b7 M. Petersen \u00b7 day 6 of 30\",agent:\"Data found in 6 systems: 214 records compiled and deduplicated, 12 passages contain third-party data (redactions proposed and highlighted. Response letter drafted per your template. Ready for privacy officer review.)\",action:\"Review package\"},\nroi:{vol:60,unit:\"requests per month\",before:480,after:120}},\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Lead Qualification & Routing\",\nprob:\"Inbound inquiries land in a shared inbox: some are gold, most are noise, and all look the same at first glance. Sales either answers everything slowly or cherry-picks by gut feeling, and the inquiry from the perfect-fit customer waits behind twenty student requests.\",\nsol:\"A lead application on Scheer PAS: agents read every inquiry, enrich it from public registers and your customer history, score fit and urgency against your ideal-customer profile, and route hot leads to the right salesperson within minutes, with a prepared briefing and a drafted first response.\",\napp:{name:\"Lead Desk\",queue:\"Inquiries today \u00b7 84 \u00b7 11 routed as hot\",item:\"Inquiry via website \u00b7 Hartmann Maschinen GmbH\",agent:\"Company enriched: 850 employees, machining industry (matches your ideal profile. Inquiry mentions replacing a legacy system (buying signal). Existing contact from trade fair 2024 found. Scored hot; briefing and reply draft ready.)\",action:\"Route to sales\"},\nroi:{vol:1800,unit:\"inquiries per month\",before:15,after:3}},\n{i:\"x\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Master Data Change Management\",\nprob:\"Master data changes (a new material, a changed customer address, a bank detail update) arrive as free-form requests and are typed into systems by hand. Every typo propagates into orders, invoices and deliveries; every bank-detail change entered without verification is a fraud door.\",\nsol:\"A master data application on Scheer PAS: agents read change requests from any channel, validate them against registers and existing data, detect duplicates and fraud patterns (especially bank changes), and execute approved changes consistently across all connected systems.\",\napp:{name:\"Master Data Hub\",queue:\"Change requests today \u00b7 140 \u00b7 122 executed automatically\",item:\"Bank detail change \u00b7 supplier Krettek GmbH \u00b7 via e-mail\",agent:\"Caution: requested account is in a different country than all previous payments, and the e-mail domain differs subtly from the supplier's records (matches known fraud pattern. Verification call-back to the registered number prepared.)\",action:\"Start verification\"},\nroi:{vol:3000,unit:\"changes per month\",before:12,after:3}},\n{i:\"x\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Insurance Certificate Management\",\nprob:\"Every contractor and supplier on your premises or in your chain must prove valid liability insurance, and certificates arrive as PDFs in every format, expire silently, and are checked by nobody until something happens and the coverage gap becomes your damage.\",\nsol:\"A certificate application on Scheer PAS: agents read incoming certificates, extract insurer, coverage amounts and validity, check them against your requirements per contract type, chase expiring ones automatically, and give you one live picture of who is covered and who is not.\",\napp:{name:\"Certificate Tracker\",queue:\"Certificates monitored \u00b7 840 \u00b7 12 expiring, 3 gaps\",item:\"Contractor Bauelemente Roth \u00b7 coverage below requirement\",agent:\"Submitted certificate shows \u20ac2M liability coverage; your requirement for structural work is \u20ac5M (contract type B). Renewal request with the exact requirement drafted; site access flag prepared if no response in 14 days.\",action:\"Send requirement\"},\nroi:{vol:400,unit:\"certificates per month\",before:20,after:4}},\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Audit Evidence Collection\",\nprob:\"Every audit (external, internal, certification) starts the same way: long evidence request lists, and weeks of colleagues pulling documents, exporting logs and reconstructing approvals. The audit costs more in preparation than in fees, and it repeats every year.\",\nsol:\"An audit application on Scheer PAS: agents read the evidence request list, map each item to its source system, collect documents, log extracts and approval trails automatically, and assemble a complete, referenced evidence package, reviewed once and delivered on time.\",\napp:{name:\"Evidence Collector\",queue:\"Audit 2026 \u00b7 84 of 96 items collected\",item:\"Item 41 \u00b7 approval trail for payment runs Q1\",agent:\"All Q1 payment runs identified; approval records extracted with user, timestamp and four-eyes confirmation for each. Two runs approved by a substitute (substitution rule documentation attached proactively.)\",action:\"Accept item\"},\nroi:{vol:300,unit:\"evidence items per audit cycle\",before:60,after:12}},\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Intercompany Reconciliation\",\nprob:\"Group companies bill each other constantly, and at every close, their books disagree: timing differences, currency effects, missed invoices. Analysts on both sides exchange spreadsheets and e-mails to find the breaks, month after month, always under close pressure.\",\nsol:\"A reconciliation application on Scheer PAS: agents read both entities' open items continuously, match transactions across the group, explain every difference by category, timing, currency, missing document, and propose the correction. The close starts reconciled instead of ending with it.\",\napp:{name:\"Intercompany Hub\",queue:\"Entity pairs \u00b7 28 \u00b7 26 fully reconciled\",item:\"DE \u2194 AT \u00b7 difference \u20ac2,140\",agent:\"Difference explained: invoice 88123 posted in DE on June 30, received in AT on July 1 (pure timing, same as last quarter. Standard adjustment proposed and documented for the group auditor.)\",action:\"Apply adjustment\"},\nroi:{vol:800,unit:\"intercompany transactions per month\",before:10,after:2}},\n{i:\"x\",f:\"it\",s:\"cc\",p:\"H\",t:\"Legacy System Documentation & Modernization Preparation\",\nprob:\"The systems that run your business were built by people who have retired. Nobody fully knows what the old code, batch jobs and database tables actually do, so every change is risky, every modernization estimate is a guess, and the knowledge gap grows with every departure.\",\nsol:\"A modernization application on Scheer PAS: agents read the legacy code, job chains and database schemas, generate living documentation: what each component does, what depends on what, and map business processes to code paths. Modernization starts with a map instead of an archaeology project.\",\napp:{name:\"Legacy Explorer\",queue:\"Systems analyzed \u00b7 4 \u00b7 12,400 components documented\",item:\"Query: 'what happens if we retire batch job FIBU-77?'\",agent:\"FIBU-77 feeds three downstream jobs and one report used by controlling (last accessed daily). Two dependencies are undocumented in the old wiki (found via code analysis. Retirement plan with sequence drafted.)\",action:\"Open impact map\"},\nroi:{vol:150,unit:\"impact analyses per month\",before:240,after:45}},\n{i:\"x\",f:\"hr\",s:\"cc\",p:\"D\",t:\"Training & Certification Compliance\",\nprob:\"Safety trainings, certifications and mandatory briefings expire on individual schedules across hundreds of employees, tracked in spreadsheets that are outdated the day they are saved. The gap surfaces when an auditor asks, or worse, after an incident.\",\nsol:\"A training compliance application on Scheer PAS: a controlled process tracks every requirement per role and person, agents read incoming certificates, verify authenticity and validity, book refreshers before expiry, and maintain the always-current compliance picture per team and site.\",\napp:{name:\"Training Tracker\",queue:\"Compliance status \u00b7 97.4% \u00b7 31 expiring in 30 days\",item:\"Site Nord \u00b7 forklift certifications \u00b7 6 expiring\",agent:\"Six certifications expire within 30 days; the next available refresher course has 8 seats on July 22. All six employees are on shift plans that allow attendance. Bookings and manager notifications prepared.\",action:\"Book refreshers\"},\nroi:{vol:900,unit:\"certificates & trainings tracked per month\",before:8,after:1}},\n{i:\"mf\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Technical Inquiry & Drawing-Based Quotation\",\nprob:\"Customers send technical drawings and specifications and ask: can you build this, by when, at what price? Answering means engineers reading drawings, checking machine capabilities and materials, and calculating, days of scarce engineering time per inquiry, while the customer waits and asks competitors in parallel.\",\nsol:\"A technical quotation application on Scheer PAS: agents read the drawings and specifications, extract dimensions, tolerances and materials, check them against machine capabilities and material availability, and prepare the feasibility assessment and cost calculation. Engineers validate instead of calculate.\",\napp:{name:\"Technical Quote Studio\",queue:\"Inquiries in preparation \u00b7 9 \u00b7 6 ready for validation\",item:\"Inquiry \u00b7 Vogel Antriebstechnik \u00b7 3 drawings attached\",agent:\"Drawings read: turned part, tolerance class fits machine group 4, material 42CrMo4 in stock. One flag: surface requirement on drawing 2 needs external coating partner (lead time +5 days included in the calculation draft.)\",action:\"Validate quote\"},\nroi:{vol:250,unit:\"technical inquiries per month\",before:300,after:75}},\n{i:\"mf\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Supplier Quality Document Review\",\nprob:\"Suppliers respond to quality complaints with structured problem-solving reports, measurement records and corrective action plans: documents someone must read, assess and accept. Reviews queue for weeks; weak root-cause analyses slip through, and the same defects return.\",\nsol:\"A supplier quality application on Scheer PAS: agents read incoming quality reports and measurement records, check completeness and logical consistency of the root-cause analysis, compare corrective actions against past occurrences, and prepare the acceptance or rejection with reasoning.\",\napp:{name:\"Supplier Quality Desk\",queue:\"Reports in review \u00b7 16 \u00b7 4 flagged weak\",item:\"Report from Steinke Guss \u00b7 complaint Q-5512\",agent:\"Root-cause analysis names 'employee error' without systemic cause (the same defect occurred in March with the same explanation. Corrective action identical to last time. Recommendation: reject with structured follow-up questions, draft prepared.)\",action:\"Reject with questions\"},\nroi:{vol:180,unit:\"quality reports per month\",before:90,after:25}},\n{i:\"bk\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Mortgage Application Processing\",\nprob:\"A mortgage file is a document mountain: salary statements, tax assessments, land register extracts, property valuations, identity documents. Processors type numbers from PDFs into systems, chase missing pages, and reconcile inconsistencies, while the customer's purchase deadline approaches and the competitor's answer is faster.\",\nsol:\"A mortgage application on Scheer PAS: agents read the complete file (income documents, land register, valuation reports) extract and cross-check every figure, flag inconsistencies, request precisely what is missing, and prepare the decision template with the risk figures calculated.\",\napp:{name:\"Mortgage Workbench\",queue:\"Applications in process \u00b7 47 \u00b7 31 decision-ready\",item:\"Application M-8817 \u00b7 purchase \u20ac640,000 \u00b7 day 3\",agent:\"All documents read: income verified across salary slips and tax assessment (consistent), land register clean, valuation supports the price. Debt-service ratio calculated at 31%. One gap: proof of equity source for \u20ac40,000 (request drafted.)\",action:\"Send request\"},\nroi:{vol:400,unit:\"applications per month\",before:240,after:60}},\n{i:\"in\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Medical Underwriting Document Review\",\nprob:\"Life and health applications come with medical reports, questionnaires and attending-physician statements: dozens of pages of clinical language per applicant. Underwriters read everything because anything missed becomes a claims dispute years later; throughput is capped by reading speed.\",\nsol:\"A medical underwriting application on Scheer PAS: agents read the medical documents, extract diagnoses, medications and history into a structured risk profile, map findings to your rating guidelines, and flag exactly the passages that need medical judgment, with page references.\",\napp:{name:\"Medical Review Desk\",queue:\"Applications prepared \u00b7 26 \u00b7 average prep 14 min\",item:\"Application L-4471 \u00b7 term life \u00b7 34 pages medical\",agent:\"Risk profile extracted: two findings map to standard ratings per guideline, one medication combination (pages 12, 27) suggests an undisclosed condition (flagged for medical officer with the relevant passages side by side.)\",action:\"Open flagged passages\"},\nroi:{vol:600,unit:\"applications per month\",before:90,after:25}},\n{i:\"rt\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Store Audit & Shelf Compliance\",\nprob:\"Whether stores actually execute the planogram, place the promotion displays and price correctly is checked by regional managers travelling store to store: a sample at best. Headquarters decides on shelf reality it has never seen.\",\nsol:\"A store audit application on Scheer PAS: store teams photograph shelves and displays in a simple app; agents read the images, compare them against planogram and promotion plan, score compliance per store, and create precise correction tasks. Headquarters sees shelf reality daily, not quarterly.\",\napp:{name:\"Shelf Check\",queue:\"Store submissions today \u00b7 214 \u00b7 compliance 91%\",item:\"Store 88 \u00b7 beverage aisle photo \u00b7 2 findings\",agent:\"Photo analyzed: promotion display present but placed in zone C instead of the contracted zone A; one shelf label shows the old price. Correction task with the reference image sent to the store lead; supplier-contract relevance flagged.\",action:\"Send correction task\"},\nroi:{vol:4000,unit:\"shelf checks per month\",before:15,after:2}},\n{i:\"hc\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Lab & Diagnostic Report Integration\",\nprob:\"Lab results and diagnostic reports arrive from external providers as faxes and PDFs. Staff type values into the record, critical results wait in the same pile as routine ones, and a missed value is a patient-safety incident in the making.\",\nsol:\"A lab integration application on Scheer PAS: agents read incoming reports, extract values and units into the structured record, compare against reference ranges and the patient's history, and escalate critical values to the responsible clinician immediately, with the routine rest filed automatically.\",\napp:{name:\"Lab Inbox\",queue:\"Reports today \u00b7 340 \u00b7 3 critical escalated\",item:\"External lab report \u00b7 patient R. \u00b7 potassium critical\",agent:\"Value outside critical threshold and rising versus last week's result. Responsible clinician identified from the treatment relationship and notified with both values and trend. Receipt confirmation pending (second escalation in 15 minutes if unconfirmed.)\",action:\"View escalation\"},\nroi:{vol:7000,unit:\"reports per month\",before:6,after:1}},\n{i:\"ph\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Scientific Literature Monitoring\",\nprob:\"Regulations require continuous screening of scientific literature for safety signals about your products: thousands of abstracts per month, in multiple languages. Teams skim under deadline; a missed publication is a compliance finding and a real safety risk.\",\nsol:\"A literature application on Scheer PAS: agents read every new publication in scope, assess relevance for your substances against defined criteria, translate and summarize the hits, and route potential safety signals into the pharmacovigilance process, complete coverage, documented for inspectors.\",\napp:{name:\"Literature Monitor\",queue:\"This week \u00b7 2,840 abstracts screened \u00b7 4 relevant\",item:\"Journal article \u00b7 possible interaction, substance X\",agent:\"Case report describes an interaction matching your substance at therapeutic dose. Relevance criteria met (2 of 4 required, threshold 1). Summary and translation prepared; routed as potential signal with the full-text request already sent.\",action:\"Route as signal\"},\nroi:{vol:12000,unit:\"abstracts per month\",before:2,after:0}},\n{i:\"en\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Grid Connection Request Processing\",\nprob:\"Solar installers, heat-pump owners and charging-point operators flood grid operators with connection requests, each with site plans, technical data sheets and forms in every quality imaginable. Legal response deadlines apply, backlogs grow monthly, and engineers spend their time on paperwork instead of grid planning.\",\nsol:\"A grid connection application on Scheer PAS: agents read every request (forms, site plans, device data sheets) check completeness and technical plausibility, verify grid capacity at the connection point from the connected systems, and prepare approval or the precise follow-up request. Engineers decide the special cases; the standard flood processes itself.\",\napp:{name:\"Connection Desk\",queue:\"Requests \u00b7 640 in process \u00b7 71% fully automatic\",item:\"PV request \u00b7 9.8 kWp \u00b7 site plan & data sheet attached\",agent:\"Documents complete, inverter data sheet read and compliant, capacity at the connection point sufficient per grid data. Standard approval with technical conditions prepared (legal deadline day 8 of 30.)\",action:\"Approve connection\"},\nroi:{vol:2500,unit:\"requests per month\",before:90,after:15}},\n{i:\"lg\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Transport Order Intake & Rate Matching\",\nprob:\"Transport orders arrive as e-mails, PDFs and spreadsheets in every customer's own format. Dispatchers re-type them into the transport system, look up agreed rates, and correct the inevitable typos: intake effort that scales linearly with growth and delays every shipment behind it.\",\nsol:\"A transport intake application on Scheer PAS: agents read every incoming order regardless of format, extract stops, times, goods and references, match the agreed rate from the customer contract, and create the transport order. Dispatchers plan transports instead of typing them.\",\napp:{name:\"Transport Intake\",queue:\"Orders today \u00b7 380 \u00b7 352 created automatically\",item:\"Order from Weber Chemie \u00b7 PDF \u00b7 3 stops\",agent:\"All stops, time windows and dangerous-goods class extracted. Rate matched from frame contract (lane Ludwigshafen\u2013Hamburg, ADR surcharge applied). One flag: requested delivery window conflicts with the receiver's documented opening hours (clarification drafted.)\",action:\"Create & clarify\"},\nroi:{vol:8000,unit:\"transport orders per month\",before:10,after:2}},\n{i:\"ps\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Records & Information Request Processing\",\nprob:\"Freedom-of-information and records requests oblige authorities to search, compile and partially redact documents within statutory deadlines. Each request means archive searches across systems and years, manual redaction of protected data, days of work, and every missed passage is a legal problem.\",\nsol:\"A records application on Scheer PAS: a governed process runs each request against the connected registries and archives; agents compile the relevant documents, propose redactions for protected categories with reasoning, and assemble the response: the responsible official reviews highlighted proposals instead of reading everything twice.\",\napp:{name:\"Records Request Desk\",queue:\"Open requests \u00b7 12 \u00b7 all within statutory deadline\",item:\"Information request \u00b7 construction project files 2019\u20132023\",agent:\"84 documents found across three systems. Redaction proposals: 37 passages (personal data of third parties, two categories of protected business information) (each highlighted with the legal basis. Response letter drafted.)\",action:\"Review redactions\"},\nroi:{vol:80,unit:\"requests per month\",before:420,after:120}}\n];\n\/\/ end-to-end flows for the 20 new cases\nconst FLOWS2={\n\"Tender Response Assembly\":{t:\"Tender published or received\",s:[[\"Read the full package\",\"a\"],[\"Extract requirements to matrix\",\"a\"],[\"Flag knock-outs & risks\",\"a\"],[\"Bid\/no-bid decision\",\"h\"],[\"Draft response from references\",\"a\"],[\"Assemble & submit on time\",\"a\"]],o:\"More bids, better bids, no missed deadline\"},\n\"Contract Review & Risk Flagging\":{t:\"Contract arrives for review\",s:[[\"Read clause by clause\",\"a\"],[\"Compare against playbook\",\"a\"],[\"Propose fallback wording\",\"a\"],[\"Legal decides real risks\",\"h\"],[\"Send redline & track versions\",\"a\"]],o:\"Hours to signature-ready, risks visible\"},\n\"Data-Subject Request Handling\":{t:\"Request received (clock starts)\",s:[[\"Search connected systems\",\"a\"],[\"Compile & deduplicate data\",\"a\"],[\"Propose redactions with reasons\",\"a\"],[\"Privacy officer reviews\",\"h\"],[\"Respond within deadline & document\",\"a\"]],o:\"Complete answer, deadline kept, provable\"},\n\"Lead Qualification & Routing\":{t:\"Inquiry arrives (any channel)\",s:[[\"Read & understand the inquiry\",\"a\"],[\"Enrich from registers & history\",\"a\"],[\"Score against ideal profile\",\"a\"],[\"Sales engages hot leads\",\"h\"],[\"Nurture or decline the rest\",\"a\"]],o:\"Best leads answered first, in minutes\"},\n\"Master Data Change Management\":{t:\"Change request arrives\",s:[[\"Read & structure the request\",\"a\"],[\"Validate against registers\",\"a\"],[\"Screen for fraud patterns\",\"a\"],[\"Approve sensitive changes\",\"h\"],[\"Execute across all systems\",\"a\"]],o:\"Consistent data, fraud door closed\"},\n\"Insurance Certificate Management\":{t:\"Certificate arrives or expires\",s:[[\"Read insurer, amounts, validity\",\"a\"],[\"Check against requirements\",\"a\"],[\"Chase renewals automatically\",\"a\"],[\"Decide on persistent gaps\",\"h\"],[\"Maintain live coverage picture\",\"a\"]],o:\"No silent coverage gaps\"},\n\"Audit Evidence Collection\":{t:\"Evidence request list arrives\",s:[[\"Map items to source systems\",\"a\"],[\"Collect documents & log extracts\",\"a\"],[\"Assemble referenced package\",\"a\"],[\"Review & release\",\"h\"],[\"Deliver & archive\",\"a\"]],o:\"Audit-ready in days, not weeks\"},\n\"Intercompany Reconciliation\":{t:\"Group entities bill each other\",s:[[\"Read both entities' open items\",\"a\"],[\"Match across the group\",\"a\"],[\"Explain every difference\",\"a\"],[\"Approve adjustments\",\"h\"],[\"Post & document for auditors\",\"a\"]],o:\"Close starts reconciled\"},\n\"Legacy System Documentation & Modernization Preparation\":{t:\"Legacy system in scope\",s:[[\"Read code, jobs, schemas\",\"a\"],[\"Generate living documentation\",\"a\"],[\"Map processes to code paths\",\"a\"],[\"Architects decide the path\",\"h\"],[\"Support migration step by step\",\"a\"]],o:\"Modernization with a map\"},\n\"Training & Certification Compliance\":{t:\"Requirements & expiries run continuously\",s:[[\"Track requirements per role\",\"a\"],[\"Read & verify certificates\",\"a\"],[\"Book refreshers before expiry\",\"a\"],[\"Approve exceptions\",\"h\"],[\"Keep audit-ready records\",\"a\"]],o:\"Always compliant, provably\"},\n\"Technical Inquiry & Drawing-Based Quotation\":{t:\"Drawings & specs arrive\",s:[[\"Read drawings & tolerances\",\"a\"],[\"Check machines & materials\",\"a\"],[\"Draft feasibility & calculation\",\"a\"],[\"Engineer validates\",\"h\"],[\"Send quote & track\",\"a\"]],o:\"Days of engineering become hours\"},\n\"Supplier Quality Document Review\":{t:\"Supplier report arrives\",s:[[\"Read report & measurements\",\"a\"],[\"Check root-cause logic\",\"a\"],[\"Compare with past occurrences\",\"a\"],[\"Accept or reject\",\"h\"],[\"Track actions to closure\",\"a\"]],o:\"Weak analyses caught, defects stop returning\"},\n\"Mortgage Application Processing\":{t:\"Application file submitted\",s:[[\"Read all documents\",\"a\"],[\"Extract & cross-check figures\",\"a\"],[\"Request precise gaps\",\"a\"],[\"Credit decision\",\"h\"],[\"Communicate & document\",\"a\"]],o:\"Decision in days, before the competitor\"},\n\"Medical Underwriting Document Review\":{t:\"Application with medical file\",s:[[\"Read medical documents\",\"a\"],[\"Extract structured risk profile\",\"a\"],[\"Map to rating guidelines\",\"a\"],[\"Medical officer judges flags\",\"h\"],[\"Offer terms & document\",\"a\"]],o:\"Throughput up, nothing missed\"},\n\"Store Audit & Shelf Compliance\":{t:\"Store submits shelf photos\",s:[[\"Read images vs. planogram\",\"a\"],[\"Score compliance per store\",\"a\"],[\"Create correction tasks\",\"a\"],[\"Decide contract escalations\",\"h\"],[\"Verify corrections next cycle\",\"a\"]],o:\"Shelf reality visible daily\"},\n\"Lab & Diagnostic Report Integration\":{t:\"External report arrives\",s:[[\"Read values & units\",\"a\"],[\"File into structured record\",\"a\"],[\"Compare ranges & history\",\"a\"],[\"Clinician acts on criticals\",\"h\"],[\"Confirm receipt & document\",\"a\"]],o:\"Critical values never wait\"},\n\"Scientific Literature Monitoring\":{t:\"New publications appear\",s:[[\"Read every abstract in scope\",\"a\"],[\"Assess relevance per criteria\",\"a\"],[\"Summarize & translate hits\",\"a\"],[\"Medical assessment\",\"h\"],[\"Route signals & document\",\"a\"]],o:\"Complete coverage, inspector-proof\"},\n\"Grid Connection Request Processing\":{t:\"Connection request submitted\",s:[[\"Read forms, plans, data sheets\",\"a\"],[\"Check completeness & plausibility\",\"a\"],[\"Verify grid capacity\",\"a\"],[\"Engineer decides special cases\",\"h\"],[\"Approve with conditions & document\",\"a\"]],o:\"Legal deadlines kept despite the flood\"},\n\"Transport Order Intake & Rate Matching\":{t:\"Order arrives (any format)\",s:[[\"Extract stops, times, goods\",\"a\"],[\"Match rates from contracts\",\"a\"],[\"Create transport order\",\"a\"],[\"Clarify flagged conflicts\",\"h\"],[\"Confirm & hand to planning\",\"a\"]],o:\"Intake scales without headcount\"},\n\"Records & Information Request Processing\":{t:\"Statutory request received\",s:[[\"Search registries & archives\",\"a\"],[\"Compile relevant documents\",\"a\"],[\"Propose redactions with legal basis\",\"a\"],[\"Official reviews & decides\",\"h\"],[\"Respond in deadline & document\",\"a\"]],o:\"Lawful, complete, on time\"}\n};\nObject.assign(FLOWS,FLOWS2);\n\n\nconst READS={\n\"Intelligent Invoice Processing\":[\"PDF & scanned invoices\",\"E-invoice formats\",\"E-mail bodies & attachments\",\"Purchase orders\",\"Goods receipts\",\"Supplier master & payment terms\",\"Approval history\"],\n\"Invoice Dispute Resolution\":[\"Dispute e-mails & letters\",\"Original invoices\",\"Orders & delivery records\",\"Contracts & price lists\",\"Rebate agreements\",\"Customer correspondence history\"],\n\"Collections & Payment Reminders\":[\"Open items & aging\",\"Payment history\",\"Promises-to-pay from notes & mails\",\"Open disputes\",\"Customer risk data\",\"Past reminder correspondence\"],\n\"Billing Quality Check Before Sending\":[\"Complete billing runs\",\"Tax codes & rules\",\"Contract & price conditions\",\"Historical billing patterns\",\"Export & delivery evidence\"],\n\"Cash Position & Bank Reconciliation\":[\"Bank statements, all formats\",\"Open receivables & payables\",\"Payment references, even broken ones\",\"Planned payment runs\",\"FX rates\"],\n\"Journal Entry Automation\":[\"Historical posting patterns\",\"Accounting policy documents\",\"Cost center structures\",\"Source documents & evidence\",\"Prior-period entries\"],\n\"Month-End Accrual Proposals\":[\"Open purchase orders\",\"Delivery & service-entry status\",\"Time recordings\",\"Historical accrual patterns\",\"Contract terms\"],\n\"Travel Expense Check & Completion\":[\"Receipt photos & PDFs\",\"Credit card feeds\",\"Travel policy rules\",\"Calendar entries\",\"Per-diem tables\",\"Past reports\"],\n\"Electronic Invoicing Compliance\":[\"Structured e-invoice formats\",\"Format specifications per country\",\"Contract master data\",\"Validation rulebooks\",\"Partner profiles\"],\n\"Month-End Close Orchestration\":[\"Close task lists & dependencies\",\"Reconciliation results\",\"Sub-ledger balances\",\"Sign-off records\",\"Prior close timings\"],\n\"Supplier Selection & Offer Comparison\":[\"Offer documents, any format\",\"Technical specifications\",\"Terms & conditions pages\",\"Supplier certificates\",\"Price & lead-time tables\",\"Past supplier performance\"],\n\"Project-Based Procurement\":[\"Project bills of materials\",\"Technical specifications\",\"Requests & supplier responses\",\"Clarification threads\",\"Frame agreements\",\"Milestone plans\"],\n\"Purchase Request Intake from E-Mail\":[\"Free-text requests & chats\",\"Catalogue data\",\"Budget & cost center status\",\"Past comparable purchases\",\"Delivery addresses\"],\n\"Supplier Onboarding\":[\"Registration documents\",\"Certificates & attestations\",\"Bank detail evidence\",\"Sanction & register data\",\"Questionnaire responses\"],\n\"Contract Terms Leakage Detection\":[\"Contract terms & annexes\",\"Every purchase order\",\"Every supplier invoice\",\"Rebate & bonus agreements\",\"Catalogue vs. off-catalogue spend\"],\n\"Supplier Questionnaire Evaluation\":[\"Full questionnaire responses\",\"Attached certificates\",\"Subcontractor lists\",\"Prior-year answers\",\"Your scoring criteria\"],\n\"Order Confirmation & Deviation Handling\":[\"Confirmation e-mails & documents\",\"Original orders\",\"Production schedules\",\"Material requirement dates\",\"Supplier reliability history\"],\n\"Low-Value Purchasing Without Friction\":[\"Plain-language requests\",\"Catalogue items & prices\",\"Role budgets & policy rules\",\"Delivery data\",\"Order history\"],\n\"Employee Onboarding End-to-End\":[\"Signed contracts\",\"Role profiles & task templates\",\"Equipment catalogues\",\"System access matrices\",\"Team & location data\"],\n\"Policy Questions Answered Instantly\":[\"All policy documents\",\"Works agreements\",\"Statutory frameworks\",\"Individual employment data\",\"Past case resolutions\"],\n\"Access Rights Across the Employee Lifecycle\":[\"Role models & authorization concepts\",\"Actual rights in every system\",\"Organizational change events\",\"Approval records\",\"Audit requirements\"],\n\"Application Screening & Interview Scheduling\":[\"CVs & cover letters, any layout\",\"Certificates & references\",\"Published role criteria\",\"Interviewer calendars\",\"Candidate communication\"],\n\"Absence & Special Leave Handling\":[\"Policy & statutory entitlements\",\"Individual balances & history\",\"Medical certificates\",\"Team coverage plans\",\"Payroll rules\"],\n\"Clean & Provable Offboarding\":[\"Asset registers\",\"Access rights across systems\",\"Knowledge transfer artifacts\",\"Exit checklists\",\"Return confirmations\"],\n\"Ticket Triage & Routing\":[\"Ticket free text, any quality\",\"System & configuration context\",\"Known incidents & problems\",\"Historical routing outcomes\",\"Requester context\"],\n\"Service Log Analysis & Fix Proposals\":[\"Logs across all services\",\"Deployment & change history\",\"Metrics & alert streams\",\"Configuration states\",\"Past incident resolutions\"],\n\"Security Finding Remediation\":[\"Scanner outputs & CVE data\",\"Asset & exposure context\",\"Patch availability data\",\"Maintenance windows\",\"Closure verification scans\"],\n\"Standard Access Requests in Minutes\":[\"Request forms & free text\",\"Role models\",\"Existing rights & conflicts\",\"Policy rules\",\"Review documentation\"],\n\"Change Plans Written Before the Meeting\":[\"Change requests\",\"Similar historical changes\",\"System dependency maps\",\"Outage records\",\"Test & rollback templates\"],\n\"Knowledge Articles From Solved Tickets\":[\"Closed ticket threads\",\"Resolution steps & commands\",\"Screenshots & attachments\",\"Existing article base\",\"Search query patterns\"],\n\"Order Entry From E-Mail & PDF\":[\"Order PDFs & scans\",\"Free-text e-mails\",\"Customer item aliases\",\"Price & discount agreements\",\"Order history\",\"Delivery calendars\"],\n\"Service Case Preparation & Suggested Replies\":[\"Customer message, any channel\",\"Order & delivery history\",\"Previous cases & promises\",\"Product & warranty data\",\"Tone of past correspondence\"],\n\"Quotations in Hours Instead of Days\":[\"Inquiry documents\",\"Product configurations & rules\",\"Price lists & discount policies\",\"Customer history\",\"Capacity & lead-time data\"],\n\"Complaint Handling With Root Causes\":[\"Complaints across all channels\",\"Order & product context\",\"Photos & attachments\",\"Historical complaint clusters\",\"Compensation policies\"],\n\"Returns Handled End-to-End\":[\"Return requests & reasons\",\"Order & payment data\",\"Warehouse condition reports\",\"Return policy terms\",\"Customer return history\"],\n\"Business Customer Onboarding\":[\"Registration & register extracts\",\"Credit reports\",\"Contract documents\",\"Master data forms\",\"Portal role requirements\"],\n\"Bill of Materials & Work Plan Change Automation\":[\"Customer change data & documents\",\"Current bills of materials\",\"Work plans & routings\",\"Unstructured expert knowledge\",\"Structured system data\",\"Compliance requirements\"],\n\"Product Release Gate Check & Variant Creation\":[\"Gate criteria catalogues\",\"Variant master data\",\"Uploaded specifications & files\",\"Business-system data & transactions\",\"Role-based action lists\"],\n\"Product Lifecycle Project Assistant\":[\"Project & gate status data\",\"Master data across systems\",\"Uploaded documents\",\"File storage contents\",\"Change histories\"],\n\"Production Order Release Validation\":[\"Production orders\",\"Material stocks & receipts\",\"Capacity & shift calendars\",\"Scheduling data\",\"Alternative work centers\"],\n\"Maintenance Planning From Real Condition\":[\"Sensor & condition data\",\"Fault & repair history\",\"Spare part stocks\",\"Maintenance plans\",\"Skill & crew calendars\"],\n\"Quality Deviation Handling\":[\"Deviation reports & photos\",\"Drawings & tolerances\",\"Batch & serial traceability\",\"Customer requirements\",\"Past problem-solving reports\"],\n\"Shop-Floor Event Interpretation\":[\"Machine events & signals\",\"Shift & handover notes\",\"Material lot changes\",\"Historical event patterns\",\"Setup instructions\"],\n\"Work Instructions That Stay Current\":[\"Process models\",\"Change records\",\"Current instructions & versions\",\"Photos & visual references\",\"Audit findings\"],\n\"Spare Part Identification & Ordering\":[\"Part photos & descriptions\",\"Parts catalogues & drawings\",\"Stock across locations\",\"Supplier lead times\",\"Machine structure data\"],\n\"Warranty Claim Assessment\":[\"Dealer claims & narratives\",\"Vehicle diagnostic logs\",\"Warranty terms & campaigns\",\"Repair invoices\",\"Supplier part traceability\"],\n\"Production Part Approval Documentation\":[\"Measurement reports\",\"Material certificates\",\"Process capability studies\",\"Customer requirement levels\",\"Source-system evidence\"],\n\"Sequence Disruption Replanning\":[\"Telematics & arrival data\",\"Sequence & line plans\",\"Material availability\",\"Supplier confirmations\",\"Contractual penalty terms\"],\n\"Market Approval Document Tracking\":[\"Approval documents & certificates\",\"Market requirement matrices\",\"Variant configurations\",\"Regulation updates\",\"Test reports\"],\n\"Know-Your-Customer Onboarding\":[\"Identity documents\",\"Register extracts\",\"Ownership structures\",\"Sanction & PEP lists\",\"Adverse media\",\"Risk questionnaires\"],\n\"Anti-Money-Laundering Alert Triage\":[\"Transaction patterns\",\"Account & customer profiles\",\"Historical alert dispositions\",\"Counterparty data\",\"Documented business context\"],\n\"Loan Application Completeness & Consistency\":[\"Financial statements\",\"Bank statements & turnover\",\"Business plans\",\"Collateral documents\",\"Application forms\"],\n\"Failed Payment Investigation\":[\"Payment messages & references\",\"Account status data\",\"Scheme rulebooks\",\"Customer open items\",\"Correction histories\"],\n\"Regulatory Report Assembly\":[\"Source-system extracts\",\"Prior submissions\",\"Reconciliation results\",\"Regulatory templates & rules\",\"Movement explanations\"],\n\"Credit Review Briefing Preparation\":[\"Financial statements & interims\",\"Account conduct data\",\"Covenant terms\",\"Sector & news sources\",\"Prior review decisions\"],\n\"Claim Notification Intake\":[\"Free-text notifications, any channel\",\"Damage photos\",\"Policy & coverage terms\",\"Claim forms\",\"Prior claims of the customer\"],\n\"Claims Fraud Pattern Screening\":[\"Claim narratives & documents\",\"Image fingerprints\",\"Network links between parties\",\"Repair shop patterns\",\"Historical fraud cases\"],\n\"Underwriting Submission Analysis\":[\"Broker submissions, full length\",\"Risk questionnaires\",\"Loss runs\",\"Your appetite & guidelines\",\"Exclusion catalogues\"],\n\"Policy Renewal Orchestration\":[\"Policy & claims history\",\"Customer changes (fleet, property)\",\"Pricing corridors\",\"Competitor terms where known\",\"Correspondence history\"],\n\"Broker Correspondence Processing\":[\"Broker e-mails & attachments\",\"Policy data\",\"Registration documents\",\"Endorsement rules\",\"Premium calculation tables\"],\n\"Product Data Onboarding\":[\"Supplier data sheets\",\"Product images & labels\",\"Your attribute standards\",\"Regulatory data (deposit, origin)\",\"Category templates\"],\n\"Returns & Refunds at Scale\":[\"Return reason free text\",\"Customer photos\",\"Order & payment data\",\"Carrier scan events\",\"Warehouse condition reports\",\"Customer return history\",\"Warranty & policy terms\"],\n\"Promotion & Price Execution Check\":[\"Planned promotions & prices\",\"Till & shelf price data\",\"Online channel prices\",\"Store label data\",\"Contractual placement terms\"],\n\"Replenishment Exception Decisions\":[\"Stock & sales signals\",\"Weather & event forecasts\",\"Supplier delivery status\",\"Inter-store stock levels\",\"Substitution rules\"],\n\"Marketplace & Channel Content Generation\":[\"Product master data\",\"Channel rulebooks & limits\",\"Image requirements\",\"Category taxonomies\",\"Existing listings\"],\n\"Supplier Evidence & Packaging Compliance\":[\"Certificates & declarations\",\"Packaging licensing data\",\"Regulation catalogues\",\"Article-supplier mapping\",\"Expiry dates\"],\n\"Patient Referral Management\":[\"Referral letters & faxes\",\"Insurance data\",\"Urgency criteria\",\"Prior treatment context\",\"Capacity calendars\"],\n\"Prior Authorization Preparation\":[\"Clinical documentation\",\"Payer criteria catalogues\",\"Prior therapy records\",\"Imaging & lab evidence\",\"Submission forms\"],\n\"Discharge Documentation Drafting\":[\"Complete patient record\",\"Medication charts & changes\",\"Procedure documentation\",\"Lab trends\",\"Follow-up schedules\"],\n\"Appointment Coordination & No-Show Reduction\":[\"Appointment calendars\",\"Waitlists & preferences\",\"Confirmation responses\",\"Referral documents\",\"No-show history\"],\n\"Medical Coding Support\":[\"Clinical documentation\",\"Coding catalogues & rules\",\"Prior coding decisions\",\"Rejection feedback\",\"Ambiguity patterns\"],\n\"Batch Record Review by Exception\":[\"Executed batch records\",\"Specifications & tolerances\",\"Equipment logs\",\"Signature completeness\",\"Linked deviations\"],\n\"Pharmacovigilance Case Intake\":[\"Reports in any language & channel\",\"Seriousness criteria\",\"Product & batch data\",\"Duplicate case base\",\"Regulatory timelines\"],\n\"Deviation & Corrective Action Management\":[\"Deviation records\",\"Historical investigations\",\"Corrective action outcomes\",\"Recurrence data\",\"Procedure documents\"],\n\"Regulatory Submission Assembly\":[\"Dossier modules & documents\",\"Version & signature status\",\"Authority requirements\",\"Submission templates\",\"Readiness checklists\"],\n\"Clinical Site Document Completeness Check\":[\"Site document repositories\",\"Required-document matrices\",\"Expiry dates\",\"Training certificates\",\"Approval letters\"],\n\"Serialization Exception Handling\":[\"Serialization events & codes\",\"Packaging line data\",\"Site system states\",\"Hub responses\",\"Error code catalogues\"],\n\"Safety Data Sheet Management\":[\"Regulation & classification updates\",\"Recipe & substance data\",\"Current documents per market\",\"Language versions\",\"Customer distribution lists\"],\n\"Formula & Recipe Change Control\":[\"Recipes & where-used structures\",\"Specifications & labels\",\"Safety documents\",\"Customer contract clauses\",\"Production parameters\"],\n\"Substance Regulation Compliance Checks\":[\"Regulatory substance lists\",\"Product compositions\",\"Threshold values\",\"Obligation catalogues\",\"Prior assessments\"],\n\"Plant Turnaround Coordination\":[\"Task lists & dependencies\",\"Permit status\",\"Material & contractor confirmations\",\"Critical path data\",\"Progress reports\"],\n\"Grid Incident Coordination\":[\"Telemetry & grid states\",\"Field crew positions & skills\",\"Customer affectedness\",\"Regulatory reporting rules\",\"Historical incident patterns\"],\n\"Meter Data Exception Clearing\":[\"Meter readings & series\",\"Exchange & move events\",\"Estimation rulebooks\",\"Vacancy status\",\"Reading photos where present\"],\n\"Supplier Switch Processing\":[\"Market communication messages\",\"Format specifications\",\"Deadline calendars\",\"Registry identifiers\",\"Counterparty responses\"],\n\"Field Service Dispatch\":[\"Service orders & priorities\",\"Crew skills & certifications\",\"Part availability\",\"Routes & traffic\",\"Appointment promises\"],\n\"Regulatory & Sustainability Reporting\":[\"Source-system data points\",\"Emission & consumption data\",\"Methodology documents\",\"Prior reports\",\"Consistency rules\"],\n\"Terminal Slot Management\":[\"Slot bookings & requests\",\"Truck telematics & arrivals\",\"Gate & crew capacity\",\"Warehouse put-away plans\",\"Carrier communications\"],\n\"Shipment Exception Management\":[\"Carrier event streams\",\"Customer promise dates\",\"Recovery options & costs\",\"Claims requirements\",\"Notification templates\"],\n\"Customs Documentation Preparation\":[\"Shipment & product data\",\"Tariff code catalogues\",\"Certificates of origin\",\"Destination-country rules\",\"Supplier document portals\"],\n\"Carrier Invoice Audit\":[\"Carrier invoices, all formats\",\"Contract rates & surcharges\",\"Shipment execution data\",\"Index tables (fuel etc.)\",\"Past dispute outcomes\"],\n\"EDI Message Monitoring & Repair\":[\"All message traffic\",\"Partner format specifications\",\"Mapping definitions\",\"Master data for repairs\",\"Partner change notices\"],\n\"Citizen Request Triage & Response\":[\"Requests across all channels\",\"Current legal & fee information\",\"Form & service catalogues\",\"Case histories\",\"Response templates\"],\n\"Permit Application Completeness Check\":[\"Application forms & plans\",\"Requirement catalogues per type\",\"Prior correspondence\",\"Register data\",\"Neighbor consent documents\"],\n\"Grant & Subsidy Processing\":[\"Applications & evidence\",\"Program criteria & limits\",\"Duplicate-funding registers\",\"Payout data\",\"Audit requirements\"],\n\"Case File Summarization\":[\"Complete case files\",\"Letters & forms across years\",\"Prior decisions\",\"Statutory references\",\"Contradiction patterns\"],\n\"Field Report Automation\":[\"Ranger field comments\",\"Coverage & condition data\",\"Source-system measurements\",\"Report templates\",\"Supervisor corrections\"],\n\"Subsidy & Compliance Documentation\":[\"Field data & geo-photos\",\"Program requirement rules\",\"Area & measure registers\",\"Submission deadlines\",\"Prior audits\"],\n\"Order Fallout Management\":[\"Failed order payloads\",\"Network inventory data\",\"Address registries\",\"Product configuration rules\",\"Port & resource status\"],\n\"Network Incident Triage\":[\"Alarm floods across layers\",\"Topology & service paths\",\"Signal timing data\",\"Historical incident signatures\",\"Field access information\"],\n\"Contract Renewal & Retention\":[\"Contract & usage data\",\"Complaint & ticket history\",\"Churn pattern signatures\",\"Pricing rules\",\"Past renewal outcomes\"],\n\"Tender Response Assembly\":[\"Complete tender packages\",\"Requirement catalogues\",\"Contract conditions & annexes\",\"Your reference texts & past bids\",\"Certification evidence\",\"Deadline & form rules\"],\n\"Contract Review & Risk Flagging\":[\"Full contract texts\",\"Your clause playbook\",\"Past negotiated versions\",\"Liability & term standards\",\"Annex completeness rules\"],\n\"Data-Subject Request Handling\":[\"Personal data across systems\",\"Mailbox & archive contents\",\"Third-party data patterns\",\"Legal response templates\",\"Deadline rules\"],\n\"Lead Qualification & Routing\":[\"Inquiry text & attachments\",\"Public register & company data\",\"Website & product signals\",\"Your customer history\",\"Ideal-customer criteria\"],\n\"Master Data Change Management\":[\"Change requests, any channel\",\"Register & directory data\",\"Existing master records\",\"Fraud pattern signatures\",\"Approval policies\"],\n\"Insurance Certificate Management\":[\"Certificates in any layout\",\"Coverage amounts & validity\",\"Contract-type requirements\",\"Contractor & supplier registers\",\"Expiry calendars\"],\n\"Audit Evidence Collection\":[\"Evidence request lists\",\"Documents across systems\",\"Approval & log trails\",\"Policy & procedure documents\",\"Prior audit deliveries\"],\n\"Intercompany Reconciliation\":[\"Open items of all entities\",\"Posting dates & references\",\"FX rates & timing rules\",\"Prior reconciliation patterns\",\"Group accounting policies\"],\n\"Legacy System Documentation & Modernization Preparation\":[\"Legacy source code\",\"Batch job chains\",\"Database schemas & usage\",\"Old documentation & wikis\",\"Access & runtime statistics\"],\n\"Training & Certification Compliance\":[\"Certificates & attestations\",\"Role requirement matrices\",\"Course calendars & seats\",\"Shift plans\",\"Expiry dates\"],\n\"Technical Inquiry & Drawing-Based Quotation\":[\"Technical drawings\",\"Tolerances & surface specs\",\"Material requirements\",\"Machine capability data\",\"Material stocks & prices\",\"Past calculations\"],\n\"Supplier Quality Document Review\":[\"Problem-solving reports\",\"Measurement records\",\"Corrective action plans\",\"Past occurrences of the defect\",\"Your acceptance criteria\"],\n\"Mortgage Application Processing\":[\"Salary slips & tax assessments\",\"Land register extracts\",\"Property valuations\",\"Identity documents\",\"Equity evidence\",\"Bank statements\"],\n\"Medical Underwriting Document Review\":[\"Medical reports & statements\",\"Health questionnaires\",\"Medication lists\",\"Your rating guidelines\",\"Prior applications\"],\n\"Store Audit & Shelf Compliance\":[\"Shelf & display photos\",\"Planograms\",\"Promotion plans\",\"Price label data\",\"Placement contracts\"],\n\"Lab & Diagnostic Report Integration\":[\"Lab reports as fax & PDF\",\"Values, units & reference ranges\",\"Patient history & trends\",\"Treatment relationships\",\"Critical-value thresholds\"],\n\"Scientific Literature Monitoring\":[\"Publication abstracts & full texts\",\"Multiple languages\",\"Your substance & product list\",\"Relevance criteria\",\"Prior signal assessments\"],\n\"Grid Connection Request Processing\":[\"Application forms\",\"Site plans\",\"Device data sheets\",\"Grid capacity data\",\"Legal deadline rules\"],\n\"Transport Order Intake & Rate Matching\":[\"Orders as e-mail, PDF, spreadsheet\",\"Stops, time windows, references\",\"Dangerous-goods classifications\",\"Frame contract rates\",\"Receiver opening hours\"],\n\"Records & Information Request Processing\":[\"Registries & archives across years\",\"Document contents\",\"Protected-data categories\",\"Legal bases for redaction\",\"Response deadline rules\"]\n};\n\n\nconst IND = {\n  x:\"Cross-Industry\", mf:\"Manufacturing & Industrial\", au:\"Automotive\", bk:\"Banking & Financial Services\",\n  in:\"Insurance\", rt:\"Retail & Consumer Goods\", hc:\"Healthcare\", ph:\"Pharma & Life Sciences\",\n  ch:\"Chemicals & Process\", en:\"Energy & Utilities\", lg:\"Logistics & Transportation\",\n  ps:\"Public Sector\", ag:\"Agriculture, Forestry & Environment\", tc:\"Telecommunications\"\n};\nconst FUN = {\n  fin:\"Finance & Accounting\", prc:\"Procurement\", hr:\"HR & Employee Services\", it:\"IT & Service Operations\",\n  cs:\"Customer Service & Sales\", ops:\"Operations & Engineering\", cmp:\"Risk & Compliance\", doc:\"Reporting & Documentation\"\n};\nconst UC=[...UC1,...UC2,...UC3,...UC4];\nconst S={cp:['CUSTOMER PROJECT','cp'],pv:['PROVEN','pv'],cc:['CONCEPT','cc']};\nconst P={H:'Hybrid \u2014 a controlled process with agents where judgment is needed',A:'Agentic \u2014 an agent works within clear guardrails',D:'Deterministic \u2014 a controlled process, agents assist'};\nconst RATE=60; \/\/ blended hourly rate \u20ac for indicative value\nfunction fmt(n){return n.toLocaleString('en-US');}\nfunction trunc(s,n){n=n||185;return s.length<=n?s:s.slice(0,n).replace(\/s+S*$\/,'')+'\u2026';}\nfunction readIcon(r){\n  const s=r.toLowerCase();\n  const I={\n    mail:'<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3.5\" y=\"5.5\" width=\"17\" height=\"13\" rx=\"2\"\/><path d=\"M4 7.5L12 13l8-5.5\"\/><\/svg>',\n    img:'<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3.5\" y=\"5\" width=\"17\" height=\"14\" rx=\"2\"\/><circle cx=\"9\" cy=\"10\" r=\"1.6\"\/><path d=\"M4.5 17l4.5-4.5 3 3 3.5-3.5 4 4\"\/><\/svg>',\n    data:'<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\"><ellipse cx=\"12\" cy=\"5.5\" rx=\"7\" ry=\"2.7\"\/><path d=\"M5 5.5v13c0 1.5 3.1 2.7 7 2.7s7-1.2 7-2.7v-13\"\/><path d=\"M5 12c0 1.5 3.1 2.7 7 2.7s7-1.2 7-2.7\"\/><\/svg>',\n    doc:'<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"5\" y=\"3\" width=\"14\" height=\"18\" rx=\"2\"\/><path d=\"M9 8h6M9 12h6M9 16h4\"\/><\/svg>'\n  };\n  if(\/mail|letter|inbox|correspond|message|channel\/.test(s))return I.mail;\n  if(\/photo|image|drawing|picture\/.test(s))return I.img;\n  if(\/data|history|register|registr|rule|catalog|list|master|rate|status|calendar|deadline|pattern|criteria|matrix|threshold|signature\/.test(s))return I.data;\n  return I.doc;\n}\n\nfunction roiCalc(r){\n  const hrs=Math.round(r.vol*(r.before-r.after)\/60);\n  const val=Math.round(hrs*12*RATE\/1000);\n  return {hrs, val};\n}\n\/\/ grid\nconst grid=document.getElementById('spas-grid');\ngrid.innerHTML=UC.map((u,x)=>{\n  const {hrs}=roiCalc(u.roi);\n  return `<article class=\"card\" data-i=\"${u.i}\" data-f=\"${u.f}\" data-t=\"${(u.t+' '+u.prob).toLowerCase().replace(\/\"\/g,'')}\" onclick=\"SPAS_UC.openPager(${x})\">\n    <h3>${u.t}<\/h3>\n    <div class=\"tags\"><span class=\"tag ind\">${IND[u.i]}<\/span><span class=\"tag\">${FUN[u.f]}<\/span><\/div>\n    <div class=\"teaser\">${trunc(u.prob)}<\/div>\n    ${u.s==='cc'?'':`<div class=\"cstatus\"><span class=\"badge ${S[u.s][1]}\">${S[u.s][0]}<\/span><\/div>`}\n    <div class=\"foot\"><span class=\"roi-teaser\"><b>\u2248 ${fmt(hrs)} h<\/b><span>saved every month*<\/span><\/span><span class=\"openlink\">Open one-pager \u2192<\/span><\/div>\n  <\/article>`;\n}).join('');\n\/\/ one-pager\nfunction openPager(x){\n  const u=UC[x];const {hrs,val}=roiCalc(u.roi);\n  document.getElementById('spas-pager').innerHTML=`\n  <div class=\"p-head\">\n    <button class=\"close\" onclick=\"SPAS_UC.closePager()\">\u2715<\/button>\n    ${u.s==='cc'?'':`<div class=\"num\">${S[u.s][0]}<\/div>`}\n    <h2>${u.t}<\/h2>\n    <div class=\"meta\"><span class=\"tag ind\">${IND[u.i]}<\/span><span class=\"tag\">${FUN[u.f]}<\/span><span class=\"tag\">${P[u.p].split(' \u2014 ')[0]}<\/span><\/div>\n  <\/div>\n  <div class=\"p-body\">\n    <div class=\"sec\">\n      <h3 class=\"sec-h\">The problem<\/h3><p class=\"sec-sub\">What is actually going wrong<\/p>\n      <p>${u.prob}<\/p>\n    <\/div>\n    ${(typeof FLOWS!=='undefined'&&FLOWS[u.t])?`<div class=\"sec\">\n      <h3 class=\"sec-h\">The process<\/h3><p class=\"sec-sub\">Automated end-to-end on one platform<\/p>\n      <div class=\"flow\">\n        <span class=\"bpmn-tag\">BPMN process model<\/span>\n        <div class=\"bp-task bp-start\"><span class=\"bp-ev\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"4\" y=\"6\" width=\"16\" height=\"12\" rx=\"2\"\/><path d=\"M4.5 8L12 13l7.5-5\"\/><\/svg><\/span><span>${FLOWS[u.t].t}<\/span><\/div>\n        <span class=\"bp-arr\"><\/span>\n        ${FLOWS[u.t].s.map(st=>st[1]==='h'\n          ?`<div class=\"bp-task bp-user\"><span class=\"bp-ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"8\" r=\"3.2\"\/><path d=\"M5.5 20c1.4-3.3 3.8-4.8 6.5-4.8s5.1 1.5 6.5 4.8\"\/><\/svg><\/span><span>${st[0]}<\/span><\/div><span class=\"bp-arr\"><\/span>`\n          :`<div class=\"bp-task bp-auto\"><span class=\"bp-ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linejoin=\"round\"><path d=\"M13 2 4.8 13.4h5.4L11 22l8.2-11.4h-5.4L13 2z\"\/><\/svg><\/span><span>${st[0]}<\/span><\/div><span class=\"bp-arr\"><\/span>`).join('')}\n        <div class=\"bp-task bp-end\"><span class=\"bp-ev bp-ev-end\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5.5 12.5l4.2 4.2 8.8-9.4\"\/><\/svg><\/span><span>${FLOWS[u.t].o}<\/span><\/div>\n      <\/div>\n      <div class=\"flegend\">\n        <span class=\"lg\"><span class=\"lg-ico lg-auto\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linejoin=\"round\"><path d=\"M13 2 4.8 13.4h5.4L11 22l8.2-11.4h-5.4L13 2z\"\/><\/svg><\/span>Automatic (agents &amp; process engine)<\/span>\n        <span class=\"lg\"><span class=\"lg-ico lg-hum\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"8\" r=\"3.2\"\/><path d=\"M5.5 20c1.4-3.3 3.8-4.8 6.5-4.8s5.1 1.5 6.5 4.8\"\/><\/svg><\/span>Human checkpoint (your team decides)<\/span>\n        <span class=\"lg\"><span class=\"lg-ico lg-out\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3.2\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"\/><\/svg><\/span>Outcome<\/span>\n      <\/div>\n    <\/div>`:''}\n    ${(typeof READS!=='undefined'&&READS[u.t])?`<div class=\"sec\">\n      <h3 class=\"sec-h\">What the platform reads automatically<\/h3>\n      <div class=\"reads\">${READS[u.t].map(r=>`<span class=\"rchip\">${readIcon(r)}<span>${r}<\/span><\/span>`).join('')}<\/div>\n      <div class=\"reads-note\">Agents extract and understand all of this without manual re-typing, whether it arrives as documents, images, free text or system data.<\/div>\n    <\/div>`:''}\n    <div class=\"sec\">\n      <h3 class=\"sec-h\">The solution<\/h3><p class=\"sec-sub\">An application on Scheer PAS<\/p>\n      <div class=\"appwrap\">\n        <div class=\"appnote\">\n          <p>${u.sol}<\/p>\n        <\/div>\n        <div class=\"std-grid\">\n          <div class=\"std-tile\">\n            <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\"><circle cx=\"4\" cy=\"12\" r=\"2.4\"\/><circle cx=\"12\" cy=\"12\" r=\"2.4\"\/><circle cx=\"20\" cy=\"12\" r=\"2.4\"\/><path d=\"M6.4 12h3.2M14.4 12h3.2\"\/><\/svg>\n            <div class=\"tt\">End-to-end on one platform<\/div>\n            <div class=\"td\">Agents, process engine and integration carry the process from trigger to outcome, across all your systems.<\/div>\n          <\/div>\n          <div class=\"std-tile\">\n            <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"5\" y=\"3\" width=\"14\" height=\"18\" rx=\"2\"\/><path d=\"M9 8h6M9 12h6M9 16h2.5\"\/><path d=\"M14.5 16.5l1.2 1.2 2-2.2\"\/><\/svg>\n            <div class=\"tt\">Every step logged<\/div>\n            <div class=\"td\">Complete audit trail with full observability, so transparency, compliance and human control are built in.<\/div>\n          <\/div>\n          <div class=\"std-tile\">\n            <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"7.5\" r=\"3\"\/><path d=\"M5.5 20c1.4-3.4 3.8-5 6.5-5s5.1 1.6 6.5 5\"\/><\/svg>\n            <div class=\"tt\">${P[u.p].split(' \u2014 ')[0]} automation<\/div>\n            <div class=\"td\">${P[u.p].split(' \u2014 ')[1].charAt(0).toUpperCase()+P[u.p].split(' \u2014 ')[1].slice(1)}. The interactive preview shows the only moment your team touches the process.<\/div>\n          <\/div>\n        <\/div>\n        <div>\n        <div class=\"mock\">\n          <div class=\"mk-side\">\n            <div class=\"mk-brand\"><span class=\"m\"><\/span>${u.app.name}<\/div>\n            <div class=\"mk-nav on\">\u25a4 Worklist<\/div>\n            <div class=\"mk-nav\">\u25f7 History & audit<\/div>\n            <div class=\"mk-nav\">\u2726 Insights<\/div>\n            <div class=\"mk-foot\">Scheer PAS<\/div>\n          <\/div>\n          <div class=\"mk-main\" id=\"spas-mkmain\"><\/div>\n        <\/div>\n        <div class=\"mk-hint\">\u25b6 Interactive preview: click through the worklist<\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n    <div class=\"sec\">\n      <h3 class=\"sec-h\">The benefit<\/h3><p class=\"sec-sub\">An initial estimate<\/p>\n      <div class=\"roi\">\n        <div class=\"rbox\"><div class=\"rl\">Volume assumed<\/div><div class=\"rv\">${fmt(u.roi.vol)}<\/div><div class=\"rs\">${u.roi.unit}<\/div><\/div>\n        <div class=\"rbox\"><div class=\"rl\">Effort today<\/div><div class=\"rv\">${u.roi.before} min<\/div><div class=\"rs\">per case, across the whole process<\/div><\/div>\n        <div class=\"rbox\"><div class=\"rl\">Effort with PAS<\/div><div class=\"rv\">${u.roi.after} min<\/div><div class=\"rs\">per case, only the human checkpoint remains<\/div><\/div>\n        <div class=\"rbox hl\"><div class=\"rl\">Time saved<\/div><div class=\"rv\">\u2248 ${fmt(hrs)} h \/ month<\/div><div class=\"rs\">\u2248 \u20ac${fmt(val)}k per year at a \u20ac${RATE}\/h blended rate<\/div><\/div>\n      <\/div>\n      <div class=\"roi-note\">* Initial estimate for orientation, based on typical volumes and effort at this process size. In the Use Case Room we replace these assumptions with your real numbers and produce a validated business case before a line of code is written.<\/div>\n    <\/div>\n    <div class=\"p-cta\">\n      <div><div class=\"t\">Does this look like your problem?<\/div><\/div>\n      <div style=\"display:flex;gap:10px\">${u.demo?`<a class=\"btn o\" href=\"${u.demo}\" target=\"_blank\">Watch demo \u2192<\/a>`:''}<a class=\"btn o\" href=\"javascript:window.print()\">Print one-pager<\/a><a class=\"btn\" href=\"#form\" onclick=\"SPAS_UC.closePager()\">Request a demo<\/a><\/div>\n    <\/div>\n  <\/div>`;\n  renderMock(u);\n  document.getElementById('spas-ovl').classList.add('show');\n  document.body.style.overflow='hidden';\n}\nfunction closePager(){document.getElementById('spas-ovl').classList.remove('show');document.body.style.overflow='';}\n\/\/ ===== interactive click-dummy engine =====\nlet MK=null;\nfunction renderMock(u){\n  const its=(typeof ITEMS!=='undefined'&&ITEMS[u.t])?ITEMS[u.t]:[{item:u.app.item,agent:u.app.agent,action:u.app.action}];\n  MK={u,its,done:its.map(()=>false),cur:0,log:[],det:false};\n  drawMock();\n}\nfunction drawMock(){\n  const {u,its,done,cur,log}=MK;\n  const open=done.filter(d=>!d).length;\n  let h=`<div class=\"mk-h\">${u.app.name}<span class=\"hb\">HUMAN-IN-THE-LOOP<\/span><\/div>\n  <div class=\"mk-q\">${u.app.queue}<\/div>\n  <div class=\"mk-list\">`+its.map((it,i)=>`<div class=\"mk-row ${done[i]?'done':(i===cur&&open>0?'on':'')}\" onclick=\"SPAS_UC.mkSel(${i})\"><span class=\"st\">${done[i]?'\u2713':'\u00b7'}<\/span><span>${it.item}<\/span><\/div>`).join('')+`<\/div>`;\n  if(open>0){\n    const it=its[cur];\n    h+=`<div class=\"mk-item\">\n      <div class=\"mk-agent\">\n        <div class=\"ag-head\"><span class=\"ag-av\"><svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M12 2.5l2.1 5.9 5.9 2.1-5.9 2.1L12 18.5l-2.1-5.9L4 10.5l5.9-2.1L12 2.5zM19 15l1.1 2.9L23 19l-2.9 1.1L19 23l-1.1-2.9L15 19l2.9-1.1L19 15z\"\/><\/svg><\/span><span class=\"ag-name\">PAS Agent<\/span><span class=\"ag-chip\">Suggestion<\/span><\/div>\n        <div class=\"at\">${it.agent}<\/div>\n      <\/div>\n      ${MK.det?`<div class=\"mk-det\"><div class=\"dt-t\">What the agent checked<\/div>${(typeof READS!=='undefined'&&READS[u.t]?READS[u.t]:[]).slice(0,4).map(r=>`<div class=\"dt-r\"><b>\u2713<\/b> ${r}<\/div>`).join('')}<div class=\"dt-n\">All checks passed \u00b7 full trace in History &amp; audit<\/div><\/div>`:''}\n      <div class=\"mk-btns\"><span class=\"mk-b1\" onclick=\"SPAS_UC.mkApprove()\">${it.action||u.app.action}<\/span><span class=\"mk-b2\" onclick=\"SPAS_UC.mkDetails()\">${MK.det?'Hide details':'Review details'}<\/span><\/div>\n    <\/div>`;\n  }else{\n    h+=`<div class=\"mk-clear\">\u2713 Worklist clear, every decision logged &amp; auditable.<br>Agents prepared, you decided.<br><span class=\"replay\" onclick=\"SPAS_UC.mkReplay()\">\u21bb Replay<\/span><\/div>`;\n  }\n  h+=`<div class=\"mk-audit\">${log.slice(-3).join('<br>')||'\u2713 audit trail \u00b7 process, agents &amp; integration on one platform'}<\/div>`;\n  document.getElementById('spas-mkmain').innerHTML=h;\n}\nfunction mkSel(i){if(MK&&!MK.done[i]){MK.cur=i;MK.det=false;drawMock();}}\nfunction mkDetails(){if(MK){MK.det=!MK.det;drawMock();}}\nfunction mkReplay(){if(MK)renderMock(MK.u);}\nfunction mkApprove(){\n  const t=new Date(),ts=String(t.getHours()).padStart(2,'0')+':'+String(t.getMinutes()).padStart(2,'0');\n  MK.log.push(`\u2713 ${ts} \u00b7 ${MK.its[MK.cur].action||MK.u.app.action} \u00b7 by you \u00b7 logged`);\n  MK.done[MK.cur]=true;MK.det=false;\n  const nxt=MK.done.findIndex(d=>!d);\n  if(nxt>=0)MK.cur=nxt;\n  drawMock();\n}\ndocument.addEventListener('keydown',e=>{if(e.key==='Escape')closePager();});\n\/\/ printing: clone the open one-pager next to <body> so the rest of the page\n\/\/ can be display:none'd (prevents blank pages from hidden-but-space-taking content)\nfunction preparePrint(){\n  const ovl=document.getElementById('spas-ovl');\n  const pager=document.getElementById('spas-pager');\n  if(!ovl||!pager||!ovl.classList.contains('show'))return;\n  cleanupPrint();\n  const root=document.createElement('div');\n  root.className='spas-uc spas-print-root';\n  const copy=pager.cloneNode(true);\n  copy.removeAttribute('id');\n  copy.querySelectorAll('[id]').forEach(el=>el.removeAttribute('id'));\n  root.appendChild(copy);\n  document.body.appendChild(root);\n  document.documentElement.classList.add('spas-print-mode');\n}\nfunction cleanupPrint(){\n  document.documentElement.classList.remove('spas-print-mode');\n  document.querySelectorAll('.spas-print-root').forEach(el=>el.remove());\n}\nwindow.addEventListener('beforeprint',preparePrint);\nwindow.addEventListener('afterprint',cleanupPrint);\n\/\/ filters, two dropdowns, options cross-disabled when the combination has no use cases\nlet selInd=null, selFun=null, q='';\nconst indSel=document.getElementById('spas-f-ind');\nconst funSel=document.getElementById('spas-f-fun');\nfunction fillSelect(sel,obj,allLabel){\n  sel.innerHTML='<option value=\"\">'+allLabel+'<\/option>'+\n    Object.entries(obj).map(([k,v])=>`<option value=\"${k}\">${v}<\/option>`).join('');\n}\nfillSelect(indSel,IND,'All industries');\nfillSelect(funSel,FUN,'All functions');\nconst comboCount=(i,f)=>UC.reduce((n,u)=>n+(((!i||u.i===i)&&(!f||u.f===f))?1:0),0);\nfunction refreshDisabling(){\n  [...funSel.options].forEach(o=>{if(o.value)o.disabled=comboCount(selInd,o.value)===0;});\n  [...indSel.options].forEach(o=>{if(o.value)o.disabled=comboCount(o.value,selFun)===0;});\n}\nindSel.addEventListener('change',()=>{\n  selInd=indSel.value||null;\n  if(selFun&&comboCount(selInd,selFun)===0){selFun=null;funSel.value='';}\n  refreshDisabling();apply();\n});\nfunSel.addEventListener('change',()=>{\n  selFun=funSel.value||null;\n  if(selInd&&comboCount(selInd,selFun)===0){selInd=null;indSel.value='';}\n  refreshDisabling();apply();\n});\nrefreshDisabling();\ndocument.getElementById('spas-q').addEventListener('input',e=>{q=e.target.value.toLowerCase();apply();});\nfunction apply(){\n  let n=0;\n  document.querySelectorAll('#spas-uc .card').forEach(c=>{\n    const ok=(!selInd||c.dataset.i===selInd)&&(!selFun||c.dataset.f===selFun)&&(!q||c.dataset.t.includes(q));\n    c.style.display=ok?'':'none'; if(ok)n++;\n  });\n  document.getElementById('spas-cnt').textContent=n;\n  document.getElementById('spas-nores').style.display=n?'none':'block';\n}\n\nwindow.SPAS_UC={openPager,closePager,mkSel,mkApprove,mkDetails,mkReplay,renderMock};\n})();\n\n<\/script>\n<\/body><\/html><\/div>\n\n<script>\n(function () {\n\t\/* __root scopes querySelector calls to this widget instance *\/\n\tvar __root = document.querySelector( '.cb-3afef29b' );\n\t\/* Scheer PAS \u00b7 Use Case Library \u2014 behaviour.\n   Everything lives inside one IIFE; the only global is window.SPAS_UC. *\/\n(function(){\n\"use strict\";\nconst UC1=[\n\/\/ ===== FINANCE & ACCOUNTING (10) =====\n{i:\"x\",f:\"fin\",s:\"pv\",p:\"H\",t:\"Intelligent Invoice Processing\",\nprob:\"Every month, thousands of supplier invoices arrive as PDF files, e-mails and paper scans. Accounting staff type them into the system, compare them line by line with purchase orders and delivery notes, and chase colleagues for approvals. Meanwhile early-payment discounts expire, suppliers call about late payments, and nobody can say where a given invoice currently sits.\",\nsol:\"An invoice application on Scheer PAS: software agents read every incoming invoice, match it against the purchase order and the goods receipt, and post clear cases automatically. Only unclear invoices appear in the team's worklist, with the agent's analysis and a recommendation already attached, so the human decision takes seconds instead of minutes.\",\napp:{name:\"Invoice Workbench\",queue:\"Invoices awaiting your decision \u00b7 14 of 620 today\",item:\"Invoice 20481 \u00b7 Meyer Industrietechnik \u00b7 \u20ac12,480.00\",agent:\"All line items match purchase order 45-0092. Freight deviates by +\u20ac120 (within your tolerance. Recommendation: approve and post.)\",action:\"Approve & post\"},\nroi:{vol:12000,unit:\"invoices per month\",before:12,after:3}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Invoice Dispute Resolution\",\nprob:\"When a customer disputes an invoice, someone has to find out what actually happened: was the price wrong, the delivery short, the tax miscalculated, a rebate missed? That means digging through orders, delivery records, pricing agreements and e-mail threads, often for days per case. While the case is open, the money is blocked and the customer is annoyed.\",\nsol:\"A dispute application on Scheer PAS: an agent reads the dispute, walks through the related documents (order, delivery record, invoice, contract) identifies the most likely root cause and proposes the concrete fix, for example a credit note or a corrected invoice. Your team reviews the finding and confirms with one click.\",\napp:{name:\"Dispute Workbench\",queue:\"Open disputes \u00b7 sorted by blocked amount\",item:\"Dispute D-3117 \u00b7 Kaufmann AG \u00b7 \u20ac8,940 blocked\",agent:\"Root cause found: contract discount of 4% was not applied on invoice 20311. Recommendation: issue credit note of \u20ac357.60 and close the dispute.\",action:\"Issue credit note\"},\nroi:{vol:400,unit:\"disputes per month\",before:90,after:20}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Collections & Payment Reminders\",\nprob:\"Overdue receivables pile up, but collectors lack the time to prepare each customer conversation properly: which invoices are open, what was promised last time, is there an open dispute? So reminders go out generically, calls happen unprepared, and money that could be collected turns into write-offs.\",\nsol:\"A collections application on Scheer PAS: an agent analyses all overdue accounts every night, prioritises them by amount and risk, prepares the full customer picture and drafts the right next step: a reminder, a call briefing or an escalation. Collectors work through a ready-made list instead of building it.\",\napp:{name:\"Collections Workbench\",queue:\"Today's priorities \u00b7 22 accounts prepared\",item:\"Berger GmbH \u00b7 \u20ac46,200 overdue \u00b7 promise broken on May 12\",agent:\"Second promise-to-pay broken. Payment history suggests a call works better than a letter here. Call briefing prepared with the three open invoices and last commitments.\",action:\"Start prepared call\"},\nroi:{vol:900,unit:\"overdue accounts handled per month\",before:25,after:8}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Billing Quality Check Before Sending\",\nprob:\"Billing errors: an unusual tax rate, a duplicated position, a wrong price, usually surface only after the invoice reached the customer. Then they come back as complaints and disputes, which cost many times more than catching the error would have. Manual spot checks catch only a fraction.\",\nsol:\"A billing check application on Scheer PAS: before invoices leave the house, an agent scans the complete billing run for anomalies (unusual tax calculations, abnormal charges, duplicates), explains each finding in plain language and proposes the correction. The team clears findings in minutes; clean invoices go out untouched.\",\napp:{name:\"Billing Check\",queue:\"Findings in today's billing run \u00b7 9 of 3,400 invoices flagged\",item:\"Invoice 88123 \u00b7 Nowak & S\u00f6hne \u00b7 tax anomaly\",agent:\"19% tax applied on an export delivery to Switzerland (expected 0% with export evidence. Recommendation: correct tax code and re-issue before dispatch.)\",action:\"Correct & release\"},\nroi:{vol:3400,unit:\"invoices checked per month\",before:4,after:1}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Cash Position & Bank Reconciliation\",\nprob:\"Every morning, someone in treasury downloads bank statements, matches payments against open items by hand, investigates the breaks and builds the daily cash position in a spreadsheet. It takes hours, it depends on one or two people, and by the time it is ready the numbers are already old.\",\nsol:\"A cash application on Scheer PAS: agents read the bank statements as they arrive, match payments automatically, explain the remaining breaks and assemble the cash position, with a note on surpluses and shortfalls. Treasury starts the day with the finished picture and decides, instead of assembling.\",\napp:{name:\"Cash Cockpit\",queue:\"Today's position \u00b7 3 breaks need a decision\",item:\"Incoming \u20ac18,250 \u00b7 reference unreadable \u00b7 Sparkasse account\",agent:\"Amount and payer match open items of customer Weidner Logistik (2 invoices). Recommendation: clear against invoices 19887 and 19921.\",action:\"Clear as proposed\"},\nroi:{vol:2600,unit:\"bank statement lines per month\",before:5,after:1}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Journal Entry Automation\",\nprob:\"Recurring journal entries (accrual releases, reclassifications, allocations) are typed in every month by accountants who could do more valuable work. Because everything is manual, controllers feel obliged to review everything, which slows the close even further.\",\nsol:\"A journal application on Scheer PAS: an agent trained on your posting patterns and accounting policy drafts the recurring entries with evidence attached. Accountants review by exception: the agent flags exactly which proposals deviate from the pattern and why.\",\napp:{name:\"Journal Workbench\",queue:\"Draft entries for period 06 \u00b7 4 exceptions of 310\",item:\"Entry JE-2210 \u00b7 IT cost allocation \u00b7 \u20ac102,300\",agent:\"Allocation follows the usual key, but cost center 4711 grew 32% versus trend. Evidence attached. Recommendation: review this one entry; release the other 306 drafts.\",action:\"Release drafts\"},\nroi:{vol:3000,unit:\"journal entries per month\",before:15,after:2}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Month-End Accrual Proposals\",\nprob:\"At month-end, accountants estimate accruals for services received but not yet invoiced, combing through open purchase orders, e-mails and last month's figures under deadline pressure. The quality depends on who does it and how much time is left.\",\nsol:\"An accrual application on Scheer PAS: an agent analyses open purchase orders, delivery status and historical patterns, and proposes each accrual with its reasoning attached. Accountants confirm or adjust: the judgment stays human, the legwork disappears.\",\napp:{name:\"Accrual Workbench\",queue:\"Accrual proposals for period 06 \u00b7 41 prepared\",item:\"Consulting frame contract \u00b7 Roland & Partner \u00b7 proposal \u20ac38,500\",agent:\"Purchase order 45-0311 is 70% delivered per time recording, no invoice received. Historical pattern supports monthly accrual of \u20ac38,500. Reasoning and evidence attached.\",action:\"Confirm accrual\"},\nroi:{vol:250,unit:\"accrual positions per month\",before:30,after:8}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Travel Expense Check & Completion\",\nprob:\"Expense reports bounce back and forth: a receipt is missing, a policy limit is exceeded, a cost center is wrong. Employees are frustrated, finance spends its time policing instead of advising, and reimbursements take weeks.\",\nsol:\"An expense application on Scheer PAS: an agent reads the receipts, fills the report, checks it against travel policy and resolves standard findings automatically. Employees see issues before submitting; finance sees only genuine exceptions.\",\napp:{name:\"Expense Check\",queue:\"Reports needing a decision \u00b7 6 of 480 this week\",item:\"Report R-5521 \u00b7 trade fair Munich \u00b7 \u20ac1,240.80\",agent:\"All receipts complete and within policy except one dinner of \u20ac96 (\u20ac16 above the limit, customer present per calendar entry. Recommendation: approve with business-meal justification.)\",action:\"Approve report\"},\nroi:{vol:2000,unit:\"expense reports per month\",before:10,after:2}},\n\n{i:\"x\",f:\"fin\",s:\"pv\",p:\"D\",t:\"Electronic Invoicing Compliance\",\nprob:\"Legal mandates for electronic invoices come with a zoo of formats and channels: structured invoice formats in Germany, European delivery networks, country-specific rules. Every format change becomes a project, and every validation error blocks an invoice from leaving or being processed.\",\nsol:\"An electronic invoicing application on Scheer PAS: a controlled pipeline receives, validates and routes electronic invoices across all required formats, while agents check the content for plausibility (do quantities, prices and totals make sense?), and explain every rejection in plain language so it can be fixed once, not researched for hours.\",\napp:{name:\"E-Invoice Hub\",queue:\"Validation findings \u00b7 7 of 2,900 documents\",item:\"Inbound invoice \u00b7 format XRechnung \u00b7 H\u00fcbner Stahl GmbH\",agent:\"Document is technically valid, but the payment terms in the file contradict the contract terms (14 vs. 30 days). Recommendation: accept the document, flag the terms difference for accounts payable.\",action:\"Accept & flag\"},\nroi:{vol:2900,unit:\"electronic documents per month\",before:6,after:1}},\n\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Month-End Close Orchestration\",\nprob:\"The close is a relay race across teams, checklists and spreadsheets. Nobody sees the true status; tasks wait on predecessors that finished hours ago; the same reconciliations are rechecked because nobody trusts the sequence. The result: long days at month-end and a close that takes longer than it should.\",\nsol:\"A close application on Scheer PAS: a long-running process carries every close task with its dependencies, hands work to the right person the moment it is ready, and agents pre-check reconciliations and completeness before a human signs off. Finance leadership sees the live status of the close at any moment.\",\napp:{name:\"Close Cockpit\",queue:\"Close day 2 \u00b7 84% of tasks complete \u00b7 3 blocked\",item:\"Task C-17 \u00b7 intercompany reconciliation ready for sign-off\",agent:\"All intercompany balances agree except one difference of \u20ac2,140 with the Austrian subsidiary (caused by an exchange-rate timing difference, evidence attached. Recommendation: sign off with noted difference.)\",action:\"Sign off task\"},\nroi:{vol:600,unit:\"close tasks per month\",before:45,after:20}},\n\n\/\/ ===== PROCUREMENT (8) =====\n{i:\"x\",f:\"prc\",s:\"pv\",p:\"H\",t:\"Supplier Selection & Offer Comparison\",\nprob:\"Comparing supplier offers means reading documents in different formats, building a spreadsheet, normalising prices, terms, lead times and risks, and hoping nothing was missed. It takes days, the criteria shift from buyer to buyer, and the decision is hard to defend afterwards.\",\nsol:\"A sourcing application on Scheer PAS: agents read all submitted offers, extract prices, terms and conditions, normalise them into one comparison and propose a ranked recommendation with the reasoning spelled out. Buyers decide on a prepared, consistent basis, every step documented.\",\napp:{name:\"Sourcing Workbench\",queue:\"Offer comparisons ready \u00b7 3 sourcing events\",item:\"Event S-88 \u00b7 packaging material \u00b7 6 offers received\",agent:\"Offer of Berger Verpackung is 7% above the cheapest, but includes 14-day lead time versus 35 and better payment terms. Total-cost view ranks it first. Full comparison attached.\",action:\"Adopt recommendation\"},\nroi:{vol:60,unit:\"sourcing decisions per month\",before:480,after:120}},\n\n{i:\"x\",f:\"prc\",s:\"cp\",p:\"H\",t:\"Project-Based Procurement\",\nprob:\"In plant engineering and project business, every customer project brings its own bill of materials: hundreds of positions, long-lead items, technical specifications that need clarification with engineering. Buyers juggle request waves per project milestone, supplier answers arrive as free-form documents, and technical questions ping-pong between purchasing and engineering, while the project clock runs and late material means contractual penalties.\",\nsol:\"A project procurement application on Scheer PAS, built with an industrial customer: agents read the project bill of materials, bundle demands into sensible request packages, draft the requests for quotation, extract supplier responses into one structured comparison per package, and track every open technical clarification between buyer, engineering and supplier until it is closed. The buyer steers the project's procurement instead of administrating it.\",\napp:{name:\"Project Procurement Hub\",queue:\"Project Aurora \u00b7 34 packages \u00b7 3 need your decision\",item:\"Package P-12 \u00b7 heavy steel structures \u00b7 4 offers in\",agent:\"All four offers extracted and normalized. Offer C is 6% cheaper but excludes surface treatment (specification section 4.2) (real total is 3% above offer A. Two technical clarifications still open with engineering, reminders sent. Recommendation: award to offer A.)\",action:\"Award package\"},\nroi:{vol:120,unit:\"request packages per month across projects\",before:540,after:150}},\n\n{i:\"x\",f:\"prc\",s:\"cc\",p:\"A\",t:\"Purchase Request Intake from E-Mail\",\nprob:\"Purchase requests arrive as free-text e-mails and chat messages. Someone in procurement reads each one, asks back for missing details, and types it into the purchasing system. That intake work is pure friction, and it pushes colleagues to buy around procurement entirely.\",\nsol:\"An intake application on Scheer PAS: an agent reads incoming requests, extracts what is needed, checks catalogue and budget, asks the requester for genuinely missing information, and creates the structured purchase requisition automatically.\",\napp:{name:\"Request Intake\",queue:\"New requests \u00b7 11 processed automatically today\",item:\"Request from J. Weber \u00b7 'need 3 laptops for the new team asap'\",agent:\"Matched to catalogue item 'Notebook Standard Configuration'. Budget of cost center 2200 sufficient. Delivery address taken from team location. Requisition drafted for approval.\",action:\"Create requisition\"},\nroi:{vol:1500,unit:\"purchase requests per month\",before:15,after:3}},\n\n{i:\"x\",f:\"prc\",s:\"cc\",p:\"H\",t:\"Supplier Onboarding\",\nprob:\"Bringing a new supplier on board drags across weeks: forms, certificates, bank detail checks, sanction screening, master data entry, coordinated by e-mail across departments. Business waits, and shortcuts create compliance risk.\",\nsol:\"An onboarding application on Scheer PAS: one long-running process carries the supplier from first contact to released master record. Agents validate documents, screen registers and prepare the vendor record; people approve the compliance-critical steps.\",\napp:{name:\"Supplier Onboarding\",queue:\"Onboardings in progress \u00b7 14 \u00b7 average 4.2 days\",item:\"Novatec Components s.r.o. \u00b7 step 5 of 7\",agent:\"All documents complete and valid. Sanction and register screening clear. Bank details verified against invoice letterhead. Ready for final release.\",action:\"Release supplier\"},\nroi:{vol:80,unit:\"supplier onboardings per month\",before:360,after:90}},\n\n{i:\"x\",f:\"prc\",s:\"cc\",p:\"A\",t:\"Contract Terms Leakage Detection\",\nprob:\"Negotiated conditions quietly leak: invoices ignore agreed prices, rebates are never claimed, orders bypass frame contracts. Each leak is small; together they eat the savings procurement worked hard to negotiate, and nobody has time to check transactions against contracts by hand.\",\nsol:\"A contract compliance application on Scheer PAS: an agent continuously compares purchase orders and invoices against contract terms, quantifies every deviation in euros and routes it into a resolution worklist: recover, correct, or consciously accept.\",\napp:{name:\"Contract Guard\",queue:\"Deviations found this month \u00b7 \u20ac84,200 recoverable\",item:\"Supplier Hoffmann Chemie \u00b7 price deviation on 12 invoices\",agent:\"Invoiced price \u20ac4.20\/kg versus contract price \u20ac3.95\/kg since March (\u20ac11,800 overcharged. Recommendation: request credit note, contract reference attached.)\",action:\"Request credit note\"},\nroi:{vol:5000,unit:\"transactions checked per month\",before:2,after:0}},\n\n{i:\"x\",f:\"prc\",s:\"cc\",p:\"A\",t:\"Supplier Questionnaire Evaluation\",\nprob:\"Sustainability and compliance questionnaires come back as hundreds of pages of prose per supplier. Nobody can read them all, so evaluations rely on sampling, and the real risks hide in the unread appendices.\",\nsol:\"A questionnaire application on Scheer PAS: an agent reads every response completely, extracts the findings, flags gaps and contradictions, and produces a structured briefing per supplier with page references, so category managers evaluate in minutes, with nothing unread.\",\napp:{name:\"Questionnaire Review\",queue:\"Evaluations ready \u00b7 9 suppliers\",item:\"Falkenberg Metall GmbH \u00b7 sustainability questionnaire 2026\",agent:\"Overall consistent. Two findings: certificate for site Pilsen expired in April (page 34); subcontractor list incomplete versus last year (page 51). Recommendation: request both before approval.\",action:\"Send follow-up request\"},\nroi:{vol:120,unit:\"questionnaires per month\",before:120,after:20}},\n\n{i:\"x\",f:\"prc\",s:\"cc\",p:\"H\",t:\"Order Confirmation & Deviation Handling\",\nprob:\"Suppliers confirm orders late, with changed dates or quantities, buried in e-mails. Buyers chase confirmations by hand, and real conflicts (a delayed critical part) are discovered too late to react well.\",\nsol:\"A confirmation application on Scheer PAS: agents read supplier replies, post matching confirmations automatically, and put only genuine deviations in front of the buyer, with the impact already assessed: which order, which production date, which customer is affected.\",\napp:{name:\"Confirmation Monitor\",queue:\"Deviations needing a decision \u00b7 5 of 340 confirmations\",item:\"Order 45-1102 \u00b7 Steiner Antriebe \u00b7 delivery +9 days\",agent:\"Delay affects production order P-7714 planned for July 21. Alternative: partial delivery of 60% on time is offered in the same e-mail. Recommendation: accept partial delivery, adjust production order.\",action:\"Accept & adjust\"},\nroi:{vol:3400,unit:\"order confirmations per month\",before:6,after:1}},\n\n{i:\"x\",f:\"prc\",s:\"cc\",p:\"H\",t:\"Low-Value Purchasing Without Friction\",\nprob:\"Small purchases (a cable, a book, a workshop) cost more to process than they are worth: forms, approvals, waiting. Employees are frustrated, procurement is clogged with trivial cases, and the truly important sourcing work suffers.\",\nsol:\"A self-service purchasing application on Scheer PAS: employees describe what they need in plain language; an agent finds the catalogue item, checks budget and policy, and completes compliant purchases end-to-end. Only genuine exceptions reach a human approver.\",\napp:{name:\"Quick Purchase\",queue:\"Requests today \u00b7 47 \u00b7 43 completed automatically\",item:\"Request from S. Klein \u00b7 USB dock for home office\",agent:\"Catalogue item found (\u20ac89), within role budget and home-office policy. Ordered automatically, delivery to home address on file. No approval required per policy.\",action:\"View order\"},\nroi:{vol:1200,unit:\"low-value purchases per month\",before:20,after:2}},\n\n\/\/ ===== HR & EMPLOYEE SERVICES (6) =====\n{i:\"x\",f:\"hr\",s:\"pv\",p:\"H\",t:\"Employee Onboarding End-to-End\",\nprob:\"A new colleague's first day too often starts without laptop, without accounts, without access cards, because onboarding runs across human resources, information technology and facilities on checklists and e-mails. Every gap costs productivity and makes a poor first impression.\",\nsol:\"An onboarding application on Scheer PAS: one long-running process orchestrates every party from signed contract to day one. Agents prepare accounts and equipment orders, answer the new joiner's questions about policies, and track readiness: human resources sees one live status instead of chasing ten threads.\",\napp:{name:\"Onboarding Hub\",queue:\"Upcoming starts \u00b7 8 \u00b7 2 items at risk\",item:\"L. Fontane \u00b7 start July 15 \u00b7 94% ready\",agent:\"Laptop delivery confirmed, accounts prepared. Access card request is still unanswered by facilities for 3 days (start is in 6 days. Recommendation: escalate to facilities lead now.)\",action:\"Escalate item\"},\nroi:{vol:60,unit:\"onboardings per month\",before:240,after:60}},\n\n{i:\"x\",f:\"hr\",s:\"cc\",p:\"A\",t:\"Policy Questions Answered Instantly\",\nprob:\"Human resources answers the same questions all day (parental leave, travel rules, bonus timelines) pulled from policy documents nobody else reads. Every question becomes a ticket, every ticket a delay, and the team has no time left for real personnel work.\",\nsol:\"An employee-service application on Scheer PAS: an agent answers policy questions instantly, in plain language, always citing the source paragraph, and opens a structured case only where an individual decision is genuinely needed.\",\napp:{name:\"Employee Service Desk\",queue:\"Questions today \u00b7 132 \u00b7 118 answered instantly\",item:\"Question from M. Yilmaz \u00b7 'how much parental leave can I split?'\",agent:\"Answer drafted from policy P-14, section 3.2 (source shown to employee): up to three blocks within the statutory frame. No case needed (employee confirmed the answer helped.)\",action:\"Review sample answers\"},\nroi:{vol:2500,unit:\"employee questions per month\",before:12,after:1}},\n\n{i:\"x\",f:\"hr\",s:\"cc\",p:\"D\",t:\"Access Rights Across the Employee Lifecycle\",\nprob:\"When people join, change roles or leave, their system access should change the same day. In reality, rights lag for weeks, leavers keep active accounts, and every audit finds the same painful list of access nobody can explain.\",\nsol:\"An identity lifecycle application on Scheer PAS: a controlled process triggers the right access changes for every join, move and leave across all systems. Agents compare actual rights against the role model, flag mismatches and prepare the corrections, with a complete audit trail.\",\napp:{name:\"Access Lifecycle\",queue:\"Role changes this week \u00b7 23 \u00b7 2 mismatches found\",item:\"R. Steiner \u00b7 moved from sales to controlling on July 1\",agent:\"Two sales-system authorisations are still active 5 days after the move (not part of the controlling role. Recommendation: revoke both, evidence for the audit file attached.)\",action:\"Revoke access\"},\nroi:{vol:400,unit:\"lifecycle events per month\",before:45,after:10}},\n\n{i:\"x\",f:\"hr\",s:\"cc\",p:\"H\",t:\"Application Screening & Interview Scheduling\",\nprob:\"Recruiters skim hundreds of applications under time pressure, inevitably inconsistently, and then lose further days to interview scheduling ping-pong. Good candidates accept elsewhere while the process crawls.\",\nsol:\"A recruiting application on Scheer PAS: an agent screens applications against the published criteria, prepares a shortlist with transparent, documented reasoning per candidate, and coordinates interview slots directly with candidates and interviewers.\",\napp:{name:\"Recruiting Workbench\",queue:\"Position: Controller (f\/m\/d) \u00b7 214 applications screened\",item:\"Shortlist proposal \u00b7 12 candidates\",agent:\"12 candidates meet all must-criteria; ranking and reasoning per candidate documented. 3 borderline cases flagged for human review rather than rejection. Interview slots proposed for next week.\",action:\"Confirm shortlist\"},\nroi:{vol:800,unit:\"applications per month\",before:8,after:2}},\n\n{i:\"x\",f:\"hr\",s:\"cc\",p:\"H\",t:\"Absence & Special Leave Handling\",\nprob:\"Standard leave works, but special cases (sabbaticals, parental leave, care leave) trigger long e-mail exchanges: what am I entitled to, what applies to me, which form, whose approval? Each case eats hours in human resources.\",\nsol:\"An absence application on Scheer PAS: an agent explains entitlements for the individual situation with sources, guides the employee through the correct request, validates it, and routes the approval: human resources handles the decision, not the explanation.\",\napp:{name:\"Absence Assistant\",queue:\"Special-leave requests \u00b7 7 prepared for decision\",item:\"Request from D. Okafor \u00b7 care leave, 4 months\",agent:\"Entitlement confirmed per policy and statute; request complete, certificates valid. Team coverage note from the manager attached. Ready for approval.\",action:\"Approve request\"},\nroi:{vol:300,unit:\"special-case requests per month\",before:60,after:15}},\n\n{i:\"x\",f:\"hr\",s:\"cc\",p:\"D\",t:\"Clean & Provable Offboarding\",\nprob:\"Departures leave loose ends: forgotten access, unreturned equipment, missing knowledge handover, incomplete attestations. Each loose end is a security risk or an audit finding waiting to happen.\",\nsol:\"An offboarding application on Scheer PAS: a controlled checklist process for every departure. Agents verify that access was revoked and assets returned, chase the open items automatically, and assemble the complete compliance record at the end.\",\napp:{name:\"Offboarding Hub\",queue:\"Departures this month \u00b7 11 \u00b7 1 with open items\",item:\"T. Brandt \u00b7 last day July 31 \u00b7 2 items open\",agent:\"Laptop return confirmed; one software license and one repository access still active. Both owners notified twice. Recommendation: escalate license owner, auto-revoke repository access per policy.\",action:\"Execute recommendation\"},\nroi:{vol:40,unit:\"offboardings per month\",before:180,after:45}},\n\n\/\/ ===== IT & SERVICE OPERATIONS (6) =====\n{i:\"x\",f:\"it\",s:\"pv\",p:\"A\",t:\"Ticket Triage & Routing\",\nprob:\"Support tickets arrive vaguely worded, get categorised wrong, and bounce between teams, each bounce adding hours or days. The people who could fix the problem see it last, and the requester hears nothing in between.\",\nsol:\"A triage application on Scheer PAS: an agent reads every incoming ticket, understands the actual concern, enriches it with system context, categorises and routes it correctly the first time, and drafts the resolution summary when the ticket closes.\",\napp:{name:\"Triage Workbench\",queue:\"Incoming tickets \u00b7 96% routed automatically today\",item:\"Ticket 44821 \u00b7 'cannot open customer file since this morning'\",agent:\"Symptom matches the archive-service degradation known since 08:40 (7 similar tickets). Routed to storage team, linked to master incident, requester informed with workaround.\",action:\"View routing\"},\nroi:{vol:6000,unit:\"tickets per month\",before:9,after:2}},\n\n{i:\"x\",f:\"it\",s:\"pv\",p:\"A\",t:\"Service Log Analysis & Fix Proposals\",\nprob:\"Warnings and errors pile up across dozens of services. Finding out what actually matters means grepping through logs: reactive, slow, and dependent on the one engineer who knows where to look.\",\nsol:\"An operations application on Scheer PAS: a platform agent answers questions like 'all service warnings of the last two days' directly from the unified logs, explains the likely cause of each finding in plain language, and proposes the concrete fix.\",\napp:{name:\"Operations Insight\",queue:\"Ask about any service, component or log\",item:\"Query: 'list all service warnings in the last 2 days'\",agent:\"Three findings: a container restarting repeatedly (likely failing image), two image-pull errors (registry credentials). Concrete remediation steps proposed for each, ranked by impact.\",action:\"Apply proposed fix\"},\nroi:{vol:800,unit:\"diagnostic investigations per month\",before:40,after:8}},\n\n{i:\"x\",f:\"it\",s:\"cc\",p:\"H\",t:\"Security Finding Remediation\",\nprob:\"Vulnerability scans produce long lists that age in spreadsheets. Ownership is unclear, deadlines slip silently, and when the auditor asks, nobody can prove what was fixed when.\",\nsol:\"A remediation application on Scheer PAS: every finding becomes a tracked task with an owner and a deadline. Agents propose the patch or configuration change, verify closure technically, and keep the audit-ready record. Pressure stays on until the risk is gone.\",\napp:{name:\"Remediation Tracker\",queue:\"Open findings \u00b7 34 \u00b7 5 overdue\",item:\"Finding V-2291 \u00b7 outdated encryption library \u00b7 server group B\",agent:\"Patch available and already deployed on 12 of 15 servers by the platform team. Remaining 3 servers have a maintenance window tonight. Recommendation: schedule and verify tomorrow 06:00.\",action:\"Schedule & verify\"},\nroi:{vol:250,unit:\"findings per month\",before:90,after:25}},\n\n{i:\"x\",f:\"it\",s:\"cc\",p:\"D\",t:\"Standard Access Requests in Minutes\",\nprob:\"Requesting access to a system takes days: a form, two approvals, a manual provisioning step. For standard, low-risk access this is pure waiting time, and it teaches people to share accounts instead.\",\nsol:\"An access application on Scheer PAS: a controlled process checks each request against the role model. Standard requests are approved and provisioned automatically within minutes; only elevated-risk requests go to a human approver, everything documented.\",\napp:{name:\"Access Requests\",queue:\"Requests today \u00b7 61 \u00b7 54 fulfilled automatically\",item:\"Request from P. Lindner \u00b7 read access, reporting system\",agent:\"Access is part of the standard role for this department, no conflict with existing rights. Provisioned automatically; documented for the quarterly access review.\",action:\"View record\"},\nroi:{vol:1400,unit:\"access requests per month\",before:30,after:3}},\n\n{i:\"x\",f:\"it\",s:\"cc\",p:\"A\",t:\"Change Plans Written Before the Meeting\",\nprob:\"Every system change needs a plan: implementation steps, test steps, a way back if it fails. Under time pressure these plans are thin or missing, and thin plans are how small changes cause big outages.\",\nsol:\"A change application on Scheer PAS: an agent drafts the complete change plan from the request and from similar past changes (implementation, test and rollback) and flags risks and dependencies, so the approval board reviews substance instead of writing it.\",\napp:{name:\"Change Planner\",queue:\"Changes awaiting board review \u00b7 9 \u00b7 all plans complete\",item:\"Change C-1187 \u00b7 database version upgrade, finance systems\",agent:\"Plan drafted from 4 comparable upgrades. Risk flagged: reporting service depends on a driver version that must be updated in the same window (added to the plan with its own rollback step.)\",action:\"Review plan\"},\nroi:{vol:180,unit:\"changes per month\",before:120,after:35}},\n\n{i:\"x\",f:\"it\",s:\"cc\",p:\"A\",t:\"Knowledge Articles From Solved Tickets\",\nprob:\"The same problems get solved again and again, because the solution lives in a closed ticket nobody will ever find. Writing knowledge articles is everyone's job and therefore no one's.\",\nsol:\"A knowledge application on Scheer PAS: when a ticket closes, an agent turns the resolution into a draft knowledge article: searchable, structured, tagged. The engineer reviews and publishes in one minute; self-service grows with every closure.\",\napp:{name:\"Knowledge Builder\",queue:\"Draft articles from this week's closures \u00b7 17\",item:\"Draft \u00b7 'printer queue stalls after driver update'\",agent:\"Resolution extracted from ticket 44102: clear queue, reinstall driver version 11.2, restart spooler. Draft structured, screenshots referenced, tagged. Ready to publish.\",action:\"Publish article\"},\nroi:{vol:120,unit:\"articles per month\",before:60,after:5}},\n\n\/\/ ===== CUSTOMER SERVICE & SALES (6) =====\n{i:\"x\",f:\"cs\",s:\"pv\",p:\"H\",t:\"Order Entry From E-Mail & PDF\",\nprob:\"Customers send orders as PDF attachments and free-text e-mails. Clerks re-type every position into the system, resolve product names against the catalogue and correct typos, slow, error-prone work that delays every delivery that follows.\",\nsol:\"An order intake application on Scheer PAS: an agent reads incoming orders, resolves items and prices against your master data, and creates the system order automatically. Only unclear positions appear in the team's worklist, with the agent's best interpretation attached.\",\napp:{name:\"Order Intake\",queue:\"Orders today \u00b7 210 \u00b7 191 posted automatically\",item:\"Order from Kr\u00fcger Maschinenbau \u00b7 PDF, 14 positions\",agent:\"13 positions resolved cleanly. Position 7 says 'the usual sealing rings' (last three orders suggest item DR-4471, quantity 200. Recommendation: confirm interpretation and post.)\",action:\"Confirm & post\"},\nroi:{vol:4500,unit:\"order documents per month\",before:11,after:2}},\n\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"A\",t:\"Service Case Preparation & Suggested Replies\",\nprob:\"Service agents spend more time searching (order history, previous cases, contract status) than helping. Customers repeat their story, handle times grow, and answers vary by agent.\",\nsol:\"A service application on Scheer PAS: for every incoming case, an agent assembles the full customer context, proposes the next best action and drafts the reply. The service agent checks, personalises and sends, in a fraction of the time, with consistent quality.\",\napp:{name:\"Service Workbench\",queue:\"Open cases \u00b7 prioritised by promised response time\",item:\"Case 8817 \u00b7 Frau Albrecht \u00b7 delivery arrived damaged\",agent:\"Third contact on this order. Photos already provided in first mail. Recommendation: immediate replacement (in stock, ships today) plus return label (draft reply prepared in the customer's tone.)\",action:\"Send reply\"},\nroi:{vol:5000,unit:\"service cases per month\",before:18,after:6}},\n\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Quotations in Hours Instead of Days\",\nprob:\"A quotation needs product knowledge, current prices, discount rules and often an internal approval. By the time it reaches the customer days later, the buying moment may have passed.\",\nsol:\"A quotation application on Scheer PAS: an agent assembles the quote from catalogue, pricing rules and the customer's history, applies the discount policy, and routes any needed approval instantly. Sales sends a consistent, correct quote the same day.\",\napp:{name:\"Quote Studio\",queue:\"Quotes in progress \u00b7 12 \u00b7 9 ready to send\",item:\"Quote Q-3302 \u00b7 Behrens Anlagenbau \u00b7 \u20ac64,800\",agent:\"Configuration valid, prices current, discount of 8% within your authority (no approval needed. Delivery time 3 weeks confirmed against capacity. Ready to send.)\",action:\"Send quote\"},\nroi:{vol:600,unit:\"quotations per month\",before:180,after:45}},\n\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Complaint Handling With Root Causes\",\nprob:\"Complaints scatter across phone, e-mail and portal. Each is handled individually, response times vary, and because nobody clusters them, the underlying causes (a packaging flaw, a misleading product text) stay invisible and keep generating complaints.\",\nsol:\"A complaint application on Scheer PAS: one structured intake for all channels. Agents classify each complaint, draft the response, drive the resolution through a controlled process, and continuously cluster complaints so systemic causes surface with evidence.\",\napp:{name:\"Complaint Center\",queue:\"Open complaints \u00b7 41 \u00b7 one cluster alert\",item:\"Cluster alert \u00b7 17 complaints, same product, 2 weeks\",agent:\"17 complaints mention the closure breaking on product K-201 since the June batch. Recommendation: open a quality case with the evidence attached and switch replies to the prepared batch-issue response.\",action:\"Open quality case\"},\nroi:{vol:1200,unit:\"complaints per month\",before:25,after:8}},\n\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Returns Handled End-to-End\",\nprob:\"A return touches the customer, the warehouse, quality and finance, coordinated today by e-mail. Customers wait weeks for refunds, policy is applied inconsistently, and abuse goes unnoticed.\",\nsol:\"A returns application on Scheer PAS: a long-running process carries each return from request to refund. Agents check eligibility against the policy, coordinate warehouse and quality steps, prepare the credit note, and flag abuse patterns across customers.\",\napp:{name:\"Returns Hub\",queue:\"Returns in progress \u00b7 88 \u00b7 average 2.1 days\",item:\"Return R-6612 \u00b7 online order \u00b7 'wrong size'\",agent:\"Within return window, item category eligible, customer's third return this quarter (normal for the category. Warehouse receipt confirmed. Recommendation: approve refund of \u20ac59.90 now.)\",action:\"Approve refund\"},\nroi:{vol:2200,unit:\"returns per month\",before:20,after:5}},\n\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Business Customer Onboarding\",\nprob:\"A new business customer wants to order, but first come credit checks, master data, portal access and contract steps, coordinated across departments. Weeks pass between the handshake and the first order.\",\nsol:\"An onboarding application on Scheer PAS: one orchestrated process from signed agreement to first order. Agents prepare the credit assessment, validate registration documents and provision portal access; sales sees live status instead of asking around.\",\napp:{name:\"Customer Onboarding\",queue:\"Onboardings in progress \u00b7 9 \u00b7 fastest 1.5 days\",item:\"M\u00f6ller Geb\u00e4udetechnik GmbH \u00b7 step 4 of 6\",agent:\"Register data verified, credit assessment prepared (limit proposal \u20ac50,000 based on report and sector), portal users created. Awaiting one human approval: credit limit.\",action:\"Approve credit limit\"},\nroi:{vol:70,unit:\"new business customers per month\",before:300,after:75}}\n];\n\n\nconst UC2=[\n\/\/ ===== MANUFACTURING & INDUSTRIAL (9) =====\n{i:\"mf\",f:\"ops\",s:\"cp\",p:\"D\",t:\"Bill of Materials & Work Plan Change Automation\",\nprob:\"Industrial engineers are expensive and rare, and their knowledge lives in their heads, not in structured form. When a product changes, the change process runs on e-mails, phone calls and Word documents: extract what changed, update the bill of materials and the work plan, regenerate documents, collect reviews. In the electronics industry this must be fast; today it is slow and undocumented.\",\nsol:\"A change application on Scheer PAS, live at a customer: a dedicated, controlled process guides every change end-to-end. Software agents extract the new customer data, determine the differences against the old version (bill of materials analysis), generate change proposals and updated documents, while a parallel workflow lets humans and agents work at the same time. Compliance and audit are built in.\",\napp:{name:\"Change Workbench\",queue:\"Active change processes \u00b7 12 \u00b7 none waiting on e-mail\",item:\"Change CH-2241 \u00b7 customer data update \u00b7 34 positions affected\",agent:\"Differences to the previous version determined: 5 new components, 2 obsolete, 1 work step changed. Impact matrix and updated documents generated. Ready for engineer review.\",action:\"Review impact matrix\"},\nroi:{vol:150,unit:\"change processes per month\",before:420,after:120}},\n\n{i:\"mf\",f:\"ops\",s:\"cp\",p:\"A\",t:\"Product Release Gate Check & Variant Creation\",\nprob:\"In this customer's product lifecycle process, every new product variant must pass several gates and releases before it reaches the market. The process is complex, full of media breaks and manual tasks, and the result is a long time to market that the business can no longer afford.\",\nsol:\"An agent integrated into the existing product lifecycle process on Scheer PAS, live at a ceramic-industry customer: it examines which gates a specific variant still has to pass, gives concrete hints about the next process steps, analyses uploaded files, compares data, and executes the required transactions directly in the connected business system once a human confirms. No media breaks anywhere in the chain.\",\napp:{name:\"Gate Check Assistant\",queue:\"Variants in release \u00b7 28 \u00b7 6 ready for the next gate\",item:\"Variant V-1187 \u00b7 new surface finish \u00b7 gate 2 of 5\",agent:\"Gate 1 passed. For gate 2, one master data extension is missing in the business system (I can create it for you, the required transaction is prepared. Shall I proceed?)\",action:\"Yes, execute\"},\nroi:{vol:200,unit:\"gate checks per month\",before:180,after:45}},\n\n{i:\"mf\",f:\"ops\",s:\"cp\",p:\"A\",t:\"Product Lifecycle Project Assistant\",\nprob:\"Project leads in product development lack a fast answer to simple questions: which basic models have passed which gate, is the master data complete, which objects have not moved in months, what does the current project summary look like? Getting these answers means meetings, spreadsheet hunts and asking around.\",\nsol:\"A dialog assistant on Scheer PAS, live at a customer: the project lead asks in plain language: 'can you support me with a quick check of the basic models in this project?' The agent checks gates and missing information, verifies the master data situation in the connected business system, writes a summary on project level and extracts information from uploaded files. It proposes actions and executes them after a simple 'yes'.\",\napp:{name:\"Project Assistant\",queue:\"Ask anything about your project\",item:\"Query: 'quick check of the basic models in this project'\",agent:\"20 of 25 basic models have passed gate 1 (the other 5 could, too. I also found 4 models without changes in the last 3 months and 3 articles missing a master data extension. Shall I fix what I can and list the rest?)\",action:\"Yes, proceed\"},\nroi:{vol:350,unit:\"project status checks per month\",before:60,after:10}},\n\n{i:\"mf\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Production Order Release Validation\",\nprob:\"Production orders are released without certainty that material, capacity and scheduling actually line up. The consequences show up on the shop floor: lines wait for parts, priorities are reshuffled by phone, and planners spend their day firefighting instead of planning.\",\nsol:\"A release application on Scheer PAS: before an order is released, an agent checks material availability, capacity and scheduling, recommends workarounds where something is missing: an alternative work center, a partial quantity, and releases automatically when all conditions are met.\",\napp:{name:\"Release Monitor\",queue:\"Orders for release \u00b7 64 \u00b7 58 released automatically\",item:\"Production order P-8841 \u00b7 housing series K \u00b7 start July 14\",agent:\"Material complete except one purchased part arriving July 15. Alternative: start with sub-lot of 400 pieces on time, remainder July 16 (capacity allows it. Recommendation: split and release.)\",action:\"Split & release\"},\nroi:{vol:2500,unit:\"order releases per month\",before:8,after:2}},\n\n{i:\"mf\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Maintenance Planning From Real Condition\",\nprob:\"Maintenance runs on fixed intervals while the machines tell a different story: some assets are serviced too often, others fail before their date. Every unplanned stop costs production hours and rush-order premiums.\",\nsol:\"A maintenance application on Scheer PAS: an agent reads condition data and fault history, recommends schedule adjustments, and prepares the work orders, including parts and required skills. Planners confirm a prepared plan instead of building one.\",\napp:{name:\"Maintenance Planner\",queue:\"Schedule proposals this week \u00b7 19\",item:\"Compressor station 3 \u00b7 vibration trend rising\",agent:\"Vibration pattern matches the pre-failure signature from January (asset 7). Recommendation: pull the service forward to next Tuesday's existing downtime window; parts are in stock, work order drafted.\",action:\"Confirm work order\"},\nroi:{vol:450,unit:\"maintenance events per month\",before:45,after:15}},\n\n{i:\"mf\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Quality Deviation Handling\",\nprob:\"When a quality deviation is found, the report waits in a queue before anyone decides what to do with the affected parts (block, rework, use as is). Containment starts late, and the structured problem-solving that customers demand is documented inconsistently under time pressure.\",\nsol:\"A quality application on Scheer PAS: an agent classifies each deviation, proposes disposition and immediate containment, and drives the structured problem-solving process step by step, drafting the analysis and tracking every action to closure.\",\napp:{name:\"Quality Workbench\",queue:\"Open deviations \u00b7 23 \u00b7 4 awaiting disposition\",item:\"Deviation Q-5512 \u00b7 dimensional deviation, batch 7741\",agent:\"Deviation matches drawing tolerance breach on one feature; 2,400 parts affected, 800 already at the customer. Recommendation: block warehouse stock now, notify customer quality contact, rework proposal drafted.\",action:\"Execute containment\"},\nroi:{vol:300,unit:\"deviations per month\",before:120,after:40}},\n\n{i:\"mf\",f:\"ops\",s:\"cc\",p:\"A\",t:\"Shop-Floor Event Interpretation\",\nprob:\"When a line stops, a phone chain starts: what happened, who needs to know, what do we do? Context gets lost between shift handovers, and the same disturbances repeat because nobody has time to analyse them.\",\nsol:\"A shop-floor application on Scheer PAS: an agent interprets machine events as they happen, assembles the context (what stopped, since when, what changed before) and routes a structured, readable event to exactly the right role with a proposed response.\",\napp:{name:\"Shop-Floor Monitor\",queue:\"Events last shift \u00b7 31 \u00b7 3 need a decision\",item:\"Line 4 \u00b7 micro-stops rising since 06:20\",agent:\"Micro-stop pattern started after material lot change at 06:10 (same correlation as on June 3. Recommendation: check feeder settings for the new lot; setup instruction attached; maintenance informed.)\",action:\"Acknowledge & assign\"},\nroi:{vol:900,unit:\"significant events per month\",before:20,after:5}},\n\n{i:\"mf\",f:\"doc\",s:\"cc\",p:\"A\",t:\"Work Instructions That Stay Current\",\nprob:\"Work instructions lag behind reality: the process changed months ago, the document did not. New employees learn from outdated pages, auditors find discrepancies, and the person who knows how it really works is on holiday.\",\nsol:\"A documentation application on Scheer PAS: when a process or product changes, an agent drafts the updated work instruction from the process model and the change data: correctly structured, versioned, ready for expert review and release.\",\napp:{name:\"Instruction Studio\",queue:\"Instructions awaiting review \u00b7 8 \u00b7 triggered by changes\",item:\"Instruction WI-204 \u00b7 assembly station 12 \u00b7 update draft\",agent:\"Change CH-2241 modified one work step and one torque value. Draft updated in the standard structure, old version archived, differences highlighted for the reviewer.\",action:\"Review & release\"},\nroi:{vol:120,unit:\"instruction updates per month\",before:90,after:20}},\n\n{i:\"mf\",f:\"prc\",s:\"cc\",p:\"H\",t:\"Spare Part Identification & Ordering\",\nprob:\"A machine is down and the technician spends an hour identifying the right spare part from a photo, an old drawing or a shelf label, then more time creating the purchase request. Every minute of searching is a minute of downtime.\",\nsol:\"A spare-parts application on Scheer PAS: the technician describes or photographs the part; an agent identifies it against the parts catalogue, checks stock in all locations, and creates the order or reservation immediately, so downtime is measured in minutes, not hours.\",\napp:{name:\"Parts Finder\",queue:\"Requests today \u00b7 27 \u00b7 average resolution 4 minutes\",item:\"Request from line 2 \u00b7 photo of a worn drive coupling\",agent:\"Identified as coupling type KX-40 (94% confidence, dimensions match). 2 in stock in central warehouse, 15-minute transfer. Reservation drafted (or express order for tomorrow as fallback.)\",action:\"Reserve from stock\"},\nroi:{vol:400,unit:\"part identifications per month\",before:60,after:8}},\n\n\/\/ ===== AUTOMOTIVE (4) =====\n{i:\"au\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Warranty Claim Assessment\",\nprob:\"Warranty claims arrive in volumes no assessor team can read thoroughly. Each claim needs a look at diagnostic data, repair history and policy terms, so assessments are sampled, recoveries from suppliers lag, and money leaks in both directions: paid claims that should be rejected, and missed recoveries that should be claimed.\",\nsol:\"A warranty application on Scheer PAS: an agent validates every claim against diagnostic data and warranty terms, classifies the likely technical cause, drafts the assessment and, where a supplier part caused the failure, prepares the recovery case with evidence.\",\napp:{name:\"Warranty Workbench\",queue:\"Claims prepared for decision \u00b7 48 of 1,900 this week\",item:\"Claim W-77120 \u00b7 dealer Munich \u00b7 control unit failure\",agent:\"Diagnostic log matches the known failure pattern of supplier part E-4471 (recall candidate list). Warranty terms apply. Recommendation: approve claim and open supplier recovery (evidence pack assembled.)\",action:\"Approve & recover\"},\nroi:{vol:7500,unit:\"claims per month\",before:15,after:4}},\n\n{i:\"au\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Production Part Approval Documentation\",\nprob:\"Before a part goes into series production, customers demand a complete approval documentation package: measurement reports, material certificates, process capability evidence, dozens of elements. Engineers spend days per part hunting documents across systems and checking completeness by hand.\",\nsol:\"An approval documentation application on Scheer PAS: an agent collects the required elements from the source systems, checks completeness and formal validity against the customer's requirement level, flags exactly what is missing, and assembles the submission-ready package for sign-off.\",\napp:{name:\"Approval Package Builder\",queue:\"Packages in assembly \u00b7 14 \u00b7 5 complete\",item:\"Part 4471-B \u00b7 customer requirement level 3 \u00b7 92% complete\",agent:\"18 of 19 required elements collected and valid. Missing: the material certificate for the June batch (supplier notified automatically yesterday, response promised today. Package otherwise submission-ready.)\",action:\"View package\"},\nroi:{vol:90,unit:\"approval packages per month\",before:600,after:150}},\n\n{i:\"au\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Sequence Disruption Replanning\",\nprob:\"In just-in-time and just-in-sequence supply, one delayed truck cascades: sequences break, lines threaten to stop, and replanning happens by phone under extreme pressure. The cost of a wrong call is measured in line-stop minutes.\",\nsol:\"A sequencing application on Scheer PAS: an agent detects the disruption's real impact, simulates resequencing options within the rules, recommends the best one and orchestrates the confirmations with suppliers and logistics. Humans approve, the system coordinates.\",\napp:{name:\"Sequence Control\",queue:\"Active disruptions \u00b7 1 \u00b7 impact window 90 minutes\",item:\"Truck delay 45 min \u00b7 seat sets for sequence block 17\",agent:\"Three options simulated. Best: swap blocks 17 and 18 (both material-complete), zero line stop, supplier confirmations required from two partners (requests prepared. Decision needed in 12 minutes.)\",action:\"Execute swap\"},\nroi:{vol:60,unit:\"disruption events per month\",before:180,after:45}},\n\n{i:\"au\",f:\"cmp\",s:\"cc\",p:\"D\",t:\"Market Approval Document Tracking\",\nprob:\"Every vehicle variant needs market-specific approval documents, and every variant change can invalidate them. Tracking which document is valid for which variant in which market lives in spreadsheets, and gaps surface at the worst moment: right before a market launch.\",\nsol:\"An approval tracking application on Scheer PAS: a controlled process maintains the requirement matrix per market and variant. Agents check document completeness and validity continuously, flag gaps the day they appear, and prepare the submissions for renewal.\",\napp:{name:\"Approval Tracker\",queue:\"Markets monitored \u00b7 34 \u00b7 2 gaps found\",item:\"Variant K3 \u00b7 market Brazil \u00b7 noise certificate expiring\",agent:\"Certificate expires 6 weeks before planned market launch. Renewal requires updated test report (testing slot available in 2 weeks. Recommendation: book slot now, submission draft prepared.)\",action:\"Book & prepare\"},\nroi:{vol:300,unit:\"document checks per month\",before:20,after:4}},\n\n\/\/ ===== BANKING & FINANCIAL SERVICES (6) =====\n{i:\"bk\",f:\"cmp\",s:\"pv\",p:\"H\",t:\"Know-Your-Customer Onboarding\",\nprob:\"Opening an account for a business customer means collecting identification documents, checking registers, screening against sanction lists and assessing risk, across days or weeks. Customers abandon mid-way, staff drown in document checks, and every shortcut is a compliance risk with the regulator's name on it.\",\nsol:\"An onboarding application on Scheer PAS: one governed process carries the customer from application to opened account. Agents review the document packet, verify registers, run the screenings and prepare the risk assessment: a human reviewer sees a complete, pre-analysed case and decides.\",\napp:{name:\"Onboarding Review\",queue:\"Cases ready for decision \u00b7 17 \u00b7 average preparation 22 min\",item:\"Steiner Handels GmbH \u00b7 risk class B proposed\",agent:\"Documents complete and consistent, register data verified, sanction and adverse-media screening clear. One finding: complex ownership above 25% threshold traced and documented. Recommendation: approve with risk class B.\",action:\"Approve onboarding\"},\nroi:{vol:600,unit:\"onboardings per month\",before:180,after:45}},\n\n{i:\"bk\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Anti-Money-Laundering Alert Triage\",\nprob:\"Monitoring systems generate thousands of alerts, and the vast majority are false alarms. Investigators spend their days clearing noise, collecting account context, payment histories, customer profiles, while genuinely suspicious cases wait in the same queue.\",\nsol:\"A triage application on Scheer PAS: an agent enriches every alert with the full context, drafts a disposition with reasoning for the clear false positives, and escalates the genuinely suspicious cases with an evidence summary, so investigators start where their judgment matters.\",\napp:{name:\"Alert Triage\",queue:\"Alerts today \u00b7 340 \u00b7 41 escalated for investigation\",item:\"Alert A-99321 \u00b7 unusual cash pattern \u00b7 retail customer\",agent:\"Pattern explained by documented seasonal business (market trader, same pattern past 3 years, matching license on file). Draft disposition: false positive, reasoning and evidence attached for the record.\",action:\"Confirm disposition\"},\nroi:{vol:7000,unit:\"alerts per month\",before:25,after:6}},\n\n{i:\"bk\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Loan Application Completeness & Consistency\",\nprob:\"Credit decisions wait on paperwork: statements missing, figures inconsistent, documents outdated. Each gap triggers another letter to the customer, weeks pass, and by decision time the customer has often signed elsewhere.\",\nsol:\"A loan intake application on Scheer PAS: at submission, an agent checks the file for completeness and consistency, extracts the financial figures, and requests exactly what is missing, once, precisely. Credit analysts receive complete, structured files.\",\napp:{name:\"Loan Intake\",queue:\"Applications in intake \u00b7 52 \u00b7 38 complete\",item:\"Application L-4471 \u00b7 working capital line, \u20ac250,000\",agent:\"File complete except the current year's interim figures; the submitted annual statement is consistent with account turnover. Precise request to the customer drafted (one document, one sentence).\",action:\"Send request\"},\nroi:{vol:800,unit:\"applications per month\",before:60,after:15}},\n\n{i:\"bk\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Failed Payment Investigation\",\nprob:\"Failed and misdirected payments land in exception queues where each case means detective work across systems: wrong reference, closed account, insufficient funds, format error? Meanwhile customers wait for their money and call the hotline.\",\nsol:\"A payment exception application on Scheer PAS: an agent diagnoses each failed payment, identifies the cause, proposes or executes the correction (repair the reference, reroute or return) and documents everything for the payment scheme's rules.\",\napp:{name:\"Payment Repair\",queue:\"Exceptions today \u00b7 190 \u00b7 152 repaired automatically\",item:\"Payment P-88123 \u00b7 \u20ac4,200 \u00b7 unmatched reference\",agent:\"Reference contains a transposed invoice number; amount and payer match open item of customer Voss KG exactly. Recommendation: repair reference and post (correction documented per scheme rules.)\",action:\"Repair & post\"},\nroi:{vol:4000,unit:\"payment exceptions per month\",before:18,after:4}},\n\n{i:\"bk\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Regulatory Report Assembly\",\nprob:\"Regulatory reports are assembled from many systems under hard deadlines. Analysts copy numbers, reconcile differences and write commentary at night before submission day, and any inconsistency found later means correspondence with the regulator.\",\nsol:\"A reporting application on Scheer PAS: a long-running process collects every input on schedule, agents validate consistency across sources and draft the commentary on movements. The team reviews a complete, pre-checked report instead of assembling one.\",\napp:{name:\"Report Assembly\",queue:\"Current cycle \u00b7 91% collected \u00b7 2 consistency findings\",item:\"Finding \u00b7 liquidity figures differ between source A and B\",agent:\"Difference of \u20ac1.2M traced to a booking cut-off timing difference (same root cause as last quarter, documentation attached. Recommendation: apply the documented adjustment and note it in the commentary draft.)\",action:\"Apply & note\"},\nroi:{vol:40,unit:\"reports per month\",before:900,after:300}},\n\n{i:\"bk\",f:\"cs\",s:\"cc\",p:\"A\",t:\"Credit Review Briefing Preparation\",\nprob:\"Before every annual credit review, an analyst spends days assembling the borrower picture: financials, account behaviour, sector news, covenant status. The assembling eats the time that should go into the actual judgment.\",\nsol:\"A review application on Scheer PAS: an agent compiles the complete briefing: financial trends, covenant checks, account conduct, relevant news, with sources cited, and flags what changed since last review. Analysts start at the judgment, not the hunting.\",\napp:{name:\"Review Briefing\",queue:\"Reviews due this month \u00b7 28 \u00b7 all briefings prepared\",item:\"Borrower Hansen Bau GmbH \u00b7 review due July 20\",agent:\"Revenue stable, margin down 2 points, one covenant close to threshold (equity ratio 26% vs. 25% floor). Sector outlook mixed (two cited sources. Changes versus last review highlighted on page 1.)\",action:\"Open briefing\"},\nroi:{vol:150,unit:\"credit reviews per month\",before:480,after:150}},\n\n\/\/ ===== INSURANCE (5) =====\n{i:\"in\",f:\"cs\",s:\"pv\",p:\"H\",t:\"Claim Notification Intake\",\nprob:\"Claim notifications arrive by phone, e-mail, portal and paper, in free text, with photos, often incomplete. Intake teams re-type, ask back, classify by gut feeling. Days pass before the claim even reaches a handler, and first impressions with the customer are wasted.\",\nsol:\"A claims intake application on Scheer PAS: an agent structures every notification regardless of channel, checks the policy coverage, classifies severity, requests missing details immediately, and routes the complete case into the claims process within minutes of arrival.\",\napp:{name:\"Claims Intake\",queue:\"New notifications \u00b7 94 today \u00b7 87 structured automatically\",item:\"Notification via e-mail \u00b7 water damage, photos attached\",agent:\"Policy H-77412 active, water damage covered, deductible \u20ac300. Photos suggest medium severity. Missing: exact damage date (request drafted. Case routed to residential claims with full context.)\",action:\"Send request & route\"},\nroi:{vol:6000,unit:\"notifications per month\",before:25,after:5}},\n\n{i:\"in\",f:\"cmp\",s:\"cc\",p:\"A\",t:\"Claims Fraud Pattern Screening\",\nprob:\"Fraud hides in claim volumes: recycled photos, staged patterns, networks of related claimants. Manual review catches what one experienced eye happens to see, and honest customers pay the price in premiums and slow processing.\",\nsol:\"A screening application on Scheer PAS: an agent scores every claim against fraud indicators (image reuse, pattern anomalies, network links), explains each suspicion in plain language and assembles the evidence. Specialists investigate prepared cases; honest claims flow through untouched.\",\napp:{name:\"Fraud Screening\",queue:\"Flagged for review \u00b7 12 of 4,100 claims this week\",item:\"Claim C-55219 \u00b7 vehicle damage \u00b7 similarity alert\",agent:\"Damage photos show 91% visual similarity to a claim settled in March under a different policyholder (same repair shop on both claims. Evidence pack assembled. Recommendation: route to special investigation.)\",action:\"Route to investigation\"},\nroi:{vol:16000,unit:\"claims screened per month\",before:2,after:0}},\n\n{i:\"in\",f:\"ops\",s:\"cc\",p:\"A\",t:\"Underwriting Submission Analysis\",\nprob:\"Commercial risk submissions arrive as hundred-page document stacks. Underwriters read for hours before they can even decide whether the risk fits the appetite, and brokers reward the insurer who answers first.\",\nsol:\"An underwriting application on Scheer PAS: an agent extracts the risk-relevant facts from the submission, compares them against your underwriting appetite and guidelines, flags exclusions and open points, and drafts the assessment basis. Underwriters judge prepared risks in a fraction of the time.\",\napp:{name:\"Submission Workbench\",queue:\"Submissions prepared \u00b7 21 \u00b7 average preparation 18 min\",item:\"Submission U-8817 \u00b7 logistics company, property & liability\",agent:\"Risk within appetite except one warehouse with unclear sprinkler status (page 47) (clarification drafted. Prior losses consistent with sector. Indicative terms prepared from guideline matrix.)\",action:\"Review assessment\"},\nroi:{vol:900,unit:\"submissions per month\",before:150,after:45}},\n\n{i:\"in\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Policy Renewal Orchestration\",\nprob:\"Renewals slip through: reminders go out generically or late, terms are rolled over without a look, and customers who felt unseen use the date to leave. Retention is lost not to competitors' brilliance but to missed timing and missing personalisation.\",\nsol:\"A renewal application on Scheer PAS: a process tracks every policy's renewal window; agents analyse the customer's situation, prepare tailored terms within your rules and draft the outreach at the right moment. Advisors send prepared, personal renewals, at scale.\",\napp:{name:\"Renewal Cockpit\",queue:\"Renewals in the next 60 days \u00b7 480 \u00b7 460 prepared\",item:\"Policy K-2214 \u00b7 Bauer Transporte \u00b7 renewal Sept 1\",agent:\"Claims-free for 4 years, fleet grew by 3 vehicles per registration data. Proposal: adjusted fleet terms with loyalty component, within your pricing corridor. Personal letter drafted for the advisor.\",action:\"Approve & send\"},\nroi:{vol:1500,unit:\"renewals per month\",before:35,after:10}},\n\n{i:\"in\",f:\"cs\",s:\"cc\",p:\"A\",t:\"Broker Correspondence Processing\",\nprob:\"Broker e-mails carry real requests (endorsements, quotes, claims questions) buried in prose and attachments. Back-office teams read, interpret, re-type and route; service-level promises slip while the mail queue grows.\",\nsol:\"A correspondence application on Scheer PAS: an agent reads every broker mail, understands the request, opens the correct case with the data already extracted, and drafts the reply. The back office confirms instead of deciphering.\",\napp:{name:\"Broker Desk\",queue:\"Broker mails today \u00b7 310 \u00b7 84% processed automatically\",item:\"Mail from Assekuranz Weber \u00b7 'please add the new vehicle\u2026'\",agent:\"Request identified: endorsement, vehicle addition to fleet policy F-9912. Registration document attached and readable (data extracted. Endorsement drafted, premium delta calculated: +\u20ac41\/month. Reply prepared.)\",action:\"Confirm endorsement\"},\nroi:{vol:6500,unit:\"broker mails per month\",before:12,after:3}},\n\n\/\/ ===== RETAIL & CONSUMER GOODS (6) =====\n{i:\"rt\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Product Data Onboarding\",\nprob:\"New articles cannot be sold until their data is complete, and supplier data arrives late, inconsistent and in every imaginable format. Category teams chase attributes by e-mail while launch dates pass and shelf space earns nothing.\",\nsol:\"A product data application on Scheer PAS: an agent validates incoming supplier data against your data standards, enriches what can be derived, requests precisely what is missing, and releases complete articles into listing automatically.\",\napp:{name:\"Article Onboarding\",queue:\"Articles in onboarding \u00b7 240 \u00b7 190 complete\",item:\"Article 88123 \u00b7 organic muesli 500g \u00b7 2 attributes missing\",agent:\"Nutrition table extracted from the supplier's product sheet and validated. Missing: deposit classification and country of origin (precise request to supplier drafted. All other 34 attributes complete.)\",action:\"Send request\"},\nroi:{vol:2000,unit:\"new articles per month\",before:25,after:6}},\n\n{i:\"rt\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Returns & Refunds at Scale\",\nprob:\"Return volumes strain service and margin alike: every parcel needs a decision (refund, exchange or reject), and customers expect their money in days, not weeks. Manual handling is slow, inconsistent, and blind to the small group of customers abusing the policy.\",\nsol:\"A returns application on Scheer PAS: agents validate each return against the policy and the item's condition report, trigger refunds for clear cases automatically, and route only edge cases to people, while patterns of abuse surface across orders instead of hiding in them.\",\napp:{name:\"Returns Desk\",queue:\"Returns today \u00b7 1,240 \u00b7 1,180 decided automatically\",item:\"Return R-99120 \u00b7 sneaker, 'doesn't fit' \u00b7 warehouse: unworn\",agent:\"Within window, condition confirmed unworn, customer return rate normal for the category. Refund of \u20ac79.90 triggered. Note: 14 returns this week cite sizing on this article (sizing-note suggestion for the shop page attached.)\",action:\"View sizing note\"},\nroi:{vol:28000,unit:\"returns per month\",before:6,after:1}},\n\n{i:\"rt\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Promotion & Price Execution Check\",\nprob:\"A promotion is planned centrally, and executed slightly wrong in hundreds of places: the discount missing at the till, the old price on the shelf label, the bundle not configured online. Each error is small; multiplied by volume it is real margin, discovered weeks later in the numbers.\",\nsol:\"A price-check application on Scheer PAS: an agent compares executed prices across channels against the planned promotions daily, quantifies every deviation in euros, and routes corrections to the responsible team the same day.\",\napp:{name:\"Price Guard\",queue:\"Deviations today \u00b7 23 \u00b7 \u20ac8,400 impact prevented\",item:\"Promotion 'Summer -20%' \u00b7 category drinks \u00b7 4 stores wrong\",agent:\"Four stores show the regular price at the till while the shelf advertises -20% (legal risk plus customer complaints. Correction pushed to the till systems, store managers informed automatically.)\",action:\"Confirm correction\"},\nroi:{vol:5000,unit:\"price points checked daily\",before:1,after:0}},\n\n{i:\"rt\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Replenishment Exception Decisions\",\nprob:\"The replenishment system works, until it doesn't: a supplier shorts a delivery, a promotion empties shelves early, a warehouse reports damage. These exceptions demand fast, informed decisions, and today they queue for a planner who is already overloaded.\",\nsol:\"A replenishment application on Scheer PAS: an agent diagnoses each exception, proposes the reorder, transfer or substitution with the reasoning attached, and executes within defined thresholds. Planners decide the big calls, agents clear the rest.\",\napp:{name:\"Replenishment Desk\",queue:\"Exceptions today \u00b7 74 \u00b7 61 resolved automatically\",item:\"Store 112 \u00b7 water 6-packs \u00b7 stockout risk in 2 days\",agent:\"Heat wave forecast drove sales +180%. Regional warehouse has stock; earliest regular delivery is in 3 days. Recommendation: inter-store transfer from store 108 (overstocked) today (transfer order drafted.)\",action:\"Execute transfer\"},\nroi:{vol:2200,unit:\"exceptions per month\",before:15,after:4}},\n\n{i:\"rt\",f:\"cs\",s:\"cc\",p:\"A\",t:\"Marketplace & Channel Content Generation\",\nprob:\"Every sales channel wants the product content differently: character limits, attribute names, image rules, tone. Producing listings per channel by hand throttles how many products actually reach how many channels.\",\nsol:\"A content application on Scheer PAS: an agent generates channel-compliant listings from your product data (texts, attributes, structures per channel rulebook) for review and automated publication. One product in, every channel out.\",\napp:{name:\"Channel Content Studio\",queue:\"Listings generated this week \u00b7 640 \u00b7 12 awaiting review\",item:\"Article 77140 \u00b7 garden furniture set \u00b7 4 channels\",agent:\"Listings generated for all four channels per their rulebooks. One flag: channel B's title limit forced a shortened name (variant proposed. All texts consistent with the master product data.)\",action:\"Approve & publish\"},\nroi:{vol:2500,unit:\"channel listings per month\",before:20,after:3}},\n\n{i:\"rt\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Supplier Evidence & Packaging Compliance\",\nprob:\"Regulations demand evidence per article: packaging licensing, origin declarations, sustainability documentation. Chasing certificates from hundreds of suppliers by e-mail is a permanent side job, and every gap is a fine or a delisting risk.\",\nsol:\"A compliance application on Scheer PAS: a process requests the right evidence per article and supplier automatically, agents validate incoming documents and expiry dates, and the compliance record maintains itself, with gaps escalated, not discovered.\",\napp:{name:\"Evidence Tracker\",queue:\"Evidence status \u00b7 96.2% complete \u00b7 41 expiring soon\",item:\"Supplier Nordfrucht GmbH \u00b7 origin declarations expiring\",agent:\"Origin declarations for 12 articles expire in 30 days. Renewal request sent twice, no response. Recommendation: escalate to category manager (affected articles and revenue impact listed.)\",action:\"Escalate to category\"},\nroi:{vol:1800,unit:\"evidence items per month\",before:10,after:2}}\n];\n\n\nconst UC3=[\n\/\/ ===== HEALTHCARE (5) =====\n{i:\"hc\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Patient Referral Management\",\nprob:\"Referrals arrive by fax, letter and portal, in free text, often incomplete. Staff re-type them, guess urgency, and call back for missing information. Days pass between referral and appointment, and urgent cases sit in the same pile as routine ones.\",\nsol:\"A referral application on Scheer PAS: an agent structures every incoming referral, checks completeness, assesses urgency against defined criteria, requests missing information immediately, and routes the complete case into scheduling within minutes.\",\napp:{name:\"Referral Desk\",queue:\"New referrals today \u00b7 61 \u00b7 8 flagged urgent\",item:\"Referral via fax \u00b7 cardiology \u00b7 Dr. Wagner practice\",agent:\"Referral structured, insurance data complete. Symptom description matches urgency criteria level 2 (appointment proposal within 7 days. Missing: current medication list, request to the practice drafted.)\",action:\"Schedule & request\"},\nroi:{vol:1300,unit:\"referrals per month\",before:20,after:5}},\n\n{i:\"hc\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Prior Authorization Preparation\",\nprob:\"Treatments wait on payer approval, and approvals wait on paperwork: the request must map clinical documentation onto the payer's criteria, and every gap means a rejection and a resubmission loop that can take weeks.\",\nsol:\"An authorization application on Scheer PAS: an agent maps the clinical documentation against the payer's criteria, assembles the complete evidence, drafts the justification, and flags the gaps before submission, giving first-time-right requests instead of rejection loops.\",\napp:{name:\"Authorization Builder\",queue:\"Requests in preparation \u00b7 34 \u00b7 29 complete\",item:\"Request A-8812 \u00b7 imaging procedure \u00b7 payer criteria v3\",agent:\"Six of seven criteria covered with cited documentation. Missing: documented conservative therapy attempt (found in the record of April 12, reference added. Request now complete, rejection risk low.)\",action:\"Submit request\"},\nroi:{vol:700,unit:\"authorization requests per month\",before:45,after:12}},\n\n{i:\"hc\",f:\"doc\",s:\"cc\",p:\"A\",t:\"Discharge Documentation Drafting\",\nprob:\"At the end of a long shift, clinicians write discharge letters, summarising the stay, medication changes and follow-ups from a record they have to re-read. It is essential documentation that steals hours from patient care and often goes out late.\",\nsol:\"A documentation application on Scheer PAS: an agent drafts the discharge letter from the patient record: course, procedures, medication with changes highlighted, follow-up recommendations, in your house structure, for clinician review and sign-off.\",\napp:{name:\"Discharge Studio\",queue:\"Drafts ready for review \u00b7 14 \u00b7 average review 4 min\",item:\"Patient K., station 4B \u00b7 discharge planned today 14:00\",agent:\"Draft complete: course summarised, two medication changes highlighted with reasons from the record, follow-up appointments listed. One open point flagged: lab value from this morning not yet in the record.\",action:\"Review & sign\"},\nroi:{vol:900,unit:\"discharge letters per month\",before:35,after:8}},\n\n{i:\"hc\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Appointment Coordination & No-Show Reduction\",\nprob:\"Empty slots from no-shows and short-notice cancellations waste scarce clinical capacity, while other patients wait weeks. Front-desk teams spend their day on the phone confirming, rescheduling and filling gaps by hand.\",\nsol:\"A scheduling application on Scheer PAS: an agent confirms appointments, offers rescheduling within rules, and fills freed slots from the waitlist automatically, communicating with patients in plain language across channels, with staff handling only the exceptions.\",\napp:{name:\"Schedule Assistant\",queue:\"Tomorrow's schedule \u00b7 96% confirmed \u00b7 2 gaps filled\",item:\"Cancellation 11:20 \u00b7 Dr. Brandt \u00b7 slot freed\",agent:\"Waitlist checked: patient M. matches the appointment type and confirmed availability by message. Slot rebooked, confirmation sent, referral documents already complete.\",action:\"View schedule\"},\nroi:{vol:8000,unit:\"appointments per month\",before:4,after:1}},\n\n{i:\"hc\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Medical Coding Support\",\nprob:\"Every case must be coded for billing, accurately, from long clinical documentation, under backlog pressure. Coding errors mean rejected claims and lost revenue; coding delays mean the money arrives months late.\",\nsol:\"A coding application on Scheer PAS: an agent reads the documentation, proposes the codes with the supporting text passages cited, and flags ambiguities explicitly. Coders validate prepared proposals instead of reading from zero. Throughput goes up, rejections go down.\",\napp:{name:\"Coding Workbench\",queue:\"Cases prepared \u00b7 88 \u00b7 average validation 3 min\",item:\"Case 44120 \u00b7 surgical, 6-day stay\",agent:\"Codes proposed with cited evidence for each. One ambiguity flagged: documentation supports two severity levels for the secondary diagnosis (the difference is relevant for billing, clarification question drafted for the physician.)\",action:\"Validate codes\"},\nroi:{vol:3500,unit:\"cases per month\",before:15,after:5}},\n\n\/\/ ===== PHARMA & LIFE SCIENCES (6) =====\n{i:\"ph\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Batch Record Review by Exception\",\nprob:\"Before a batch is released, quality staff review the executed batch record page by page, even though the vast majority of entries are perfectly in specification. Review-by-exception is the stated goal in every pharma company; review-of-everything is the daily reality, and release lead times show it.\",\nsol:\"A batch review application on Scheer PAS: an agent pre-reviews every executed record against specifications, clears the conformant sections with evidence, and presents quality staff only the deviations and anomalies, with context. Humans judge what needs judgment; the batch releases days earlier.\",\napp:{name:\"Batch Review\",queue:\"Batches in review \u00b7 11 \u00b7 3 ready for release decision\",item:\"Batch B-77120 \u00b7 96% of record conformant\",agent:\"Two findings: one temperature excursion of 40 minutes within validated tolerance (evidence attached), one manual correction without second signature on page 34. Recommendation: release after signature remediation of the one entry.\",action:\"Request remediation\"},\nroi:{vol:120,unit:\"batch records per month\",before:480,after:120}},\n\n{i:\"ph\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Pharmacovigilance Case Intake\",\nprob:\"Adverse event reports arrive by mail, phone, literature and portals, unstructured, in many languages, under strict regulatory clocks that start ticking on receipt. Intake teams structure cases manually while the deadline runs; scaling means hiring.\",\nsol:\"A pharmacovigilance application on Scheer PAS: an agent structures every incoming report, checks the seriousness criteria, drafts the case narrative and routes it within the regulatory timelines, every step logged for inspection. Intake scales without scaling headcount.\",\napp:{name:\"Safety Intake\",queue:\"New reports today \u00b7 43 \u00b7 all within deadline\",item:\"Report via literature monitoring \u00b7 non-serious per criteria\",agent:\"Case structured, all four elements present. Seriousness criteria checked: none met (non-serious, standard timeline. Narrative drafted, duplicate check negative. Ready for medical review.)\",action:\"Route to review\"},\nroi:{vol:800,unit:\"cases per month\",before:60,after:15}},\n\n{i:\"ph\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Deviation & Corrective Action Management\",\nprob:\"Deviations are documented, and then they linger: investigations start late, corrective actions close on paper but recur in practice, and every audit asks the same question: why is this deviation from last year happening again?\",\nsol:\"A deviation application on Scheer PAS: a governed process drives every deviation from record to closure. Agents draft the investigation from similar past cases, propose corrective actions, track their execution, and monitor recurrence, so 'closed' means 'solved'.\",\napp:{name:\"Deviation Tracker\",queue:\"Open deviations \u00b7 27 \u00b7 2 overdue \u00b7 recurrence alert 1\",item:\"Deviation D-4471 \u00b7 weighing step, line 2\",agent:\"Similar deviation closed in February (same root-cause hypothesis (balance calibration interval). Recurrence within 5 months suggests the corrective action was insufficient. Recommendation: extended investigation, draft prepared.)\",action:\"Open investigation\"},\nroi:{vol:150,unit:\"deviations per month\",before:300,after:90}},\n\n{i:\"ph\",f:\"doc\",s:\"cc\",p:\"H\",t:\"Regulatory Submission Assembly\",\nprob:\"A submission dossier is a document hunt across departments: hundreds of documents, each with the right version, format and signature, assembled under a timeline the authority does not move. Every missing piece surfaces at the worst possible moment.\",\nsol:\"A submission application on Scheer PAS: a long-running process collects every module on schedule, agents check completeness, versions and formal compliance continuously, and the submission team sees the true readiness at any moment: gaps escalate the day they appear, not the week before the deadline.\",\napp:{name:\"Submission Hub\",queue:\"Active submissions \u00b7 4 \u00b7 next deadline in 31 days\",item:\"Dossier M-2201 \u00b7 variation, market DE \u00b7 94% ready\",agent:\"212 of 226 documents complete and formally valid. 14 open: 9 in signature loops (on track), 5 awaiting the stability report (lab confirms delivery in 8 days, buffer sufficient. No critical path risk today.)\",action:\"View readiness\"},\nroi:{vol:30,unit:\"submission modules per month\",before:600,after:200}},\n\n{i:\"ph\",f:\"cmp\",s:\"pv\",p:\"D\",t:\"Clinical Site Document Completeness Check\",\nprob:\"Clinical studies depend on complete, current site documents: approvals, training records, certificates. Missing or expired documents surface late, during monitoring visits or audits, and then they endanger milestones that cost real money per day.\",\nsol:\"A document check application on Scheer PAS: a scheduled, controlled process checks the completeness and expiry of every required site document automatically, requests missing items from the sites directly, and reports the true status per study and site, so findings are prevented instead of discovered.\",\napp:{name:\"Site Document Monitor\",queue:\"Sites monitored \u00b7 84 \u00b7 6 with open items\",item:\"Site 041 \u00b7 training certificate expiring in 14 days\",agent:\"Certificate of one investigator expires before the next scheduled visit. Renewal request sent to the site with the correct form attached; reminder scheduled. All other documents of this site current.\",action:\"View site status\"},\nroi:{vol:2000,unit:\"document checks per month\",before:6,after:1}},\n\n{i:\"ph\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Serialization Exception Handling\",\nprob:\"Serialization systems block shipments the moment codes do not verify: an error in the interplay of packaging lines, site systems and national hubs. Each blocked pallet is a delivery at risk, and diagnosing the cause across system levels takes specialists hours.\",\nsol:\"A serialization application on Scheer PAS: an agent diagnoses every exception across the involved systems, explains the cause in plain language, orchestrates the correction (recommission, reprocess or re-report) and documents the resolution for compliance.\",\napp:{name:\"Serialization Desk\",queue:\"Exceptions today \u00b7 9 \u00b7 7 resolved \u00b7 avg 12 min\",item:\"Pallet P-88123 \u00b7 aggregation mismatch at warehouse scan\",agent:\"Two cartons were repacked after a line stop but the aggregation was not updated. Correction prepared: re-aggregate the two cartons, re-report to the hub. Shipment can leave today after execution.\",action:\"Execute correction\"},\nroi:{vol:250,unit:\"exceptions per month\",before:120,after:20}},\n\n\/\/ ===== CHEMICALS & PROCESS (4) =====\n{i:\"ch\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Safety Data Sheet Management\",\nprob:\"Safety data sheets must be current in every market and language you sell in, and every regulatory change, recipe adjustment or supplier switch can invalidate dozens of them at once. Keeping up manually is a permanent race the team quietly loses.\",\nsol:\"A safety document application on Scheer PAS: a process monitors the triggers (regulation changes, recipe changes, supplier changes), and agents draft the affected document updates per market and language for expert approval. Versions, distribution and proof of delivery run automatically.\",\napp:{name:\"SDS Manager\",queue:\"Documents monitored \u00b7 3,400 \u00b7 28 updates triggered\",item:\"Product KL-204 \u00b7 classification change affects 6 markets\",agent:\"The updated substance classification changes section 2 and 16 in six market versions. Drafts generated per market and language, differences highlighted. After approval, distribution to 214 registered customers runs automatically.\",action:\"Review drafts\"},\nroi:{vol:400,unit:\"document updates per month\",before:90,after:25}},\n\n{i:\"ch\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Formula & Recipe Change Control\",\nprob:\"A recipe change ripples: specifications, labels, safety documents, customer notifications, production parameters. Coordinating the ripple by e-mail means something is always forgotten, until a customer, an auditor or a batch failure discovers it.\",\nsol:\"A change control application on Scheer PAS: one orchestrated process per recipe change. Agents compute the impact, which specifications, labels and documents are affected where the substance is used, generate the updates, and track every dependent step to closure.\",\napp:{name:\"Recipe Change Control\",queue:\"Active changes \u00b7 7 \u00b7 none with open dependencies\",item:\"Change RC-1102 \u00b7 thickener substitution, product family W\",agent:\"Where-used analysis: 14 products, 32 documents, 2 customer specifications affected. All updates drafted; two customers require formal notification per contract (letters prepared. Production parameters flagged for pilot batch.)\",action:\"Review change map\"},\nroi:{vol:60,unit:\"recipe changes per month\",before:600,after:180}},\n\n{i:\"ch\",f:\"cmp\",s:\"cc\",p:\"A\",t:\"Substance Regulation Compliance Checks\",\nprob:\"Substance regulations evolve faster than any team can read: new restrictions, thresholds and documentation duties across jurisdictions. Finding out which of your products are affected, and what to do is weeks of expert work per change.\",\nsol:\"A regulation application on Scheer PAS: an agent screens your product portfolio against updated substance lists and thresholds, flags the affected products with the specific obligation, and drafts the task list per department. Exposure becomes visible in hours.\",\napp:{name:\"Regulation Radar\",queue:\"List updates processed \u00b7 4 this month \u00b7 1 with impact\",item:\"Restriction update \u00b7 substance group affects 9 products\",agent:\"Nine products contain the substance above the new threshold. Obligations differ: 6 need documentation updates, 2 need customer notification, 1 needs reformulation assessment. Task list per owner drafted with deadlines.\",action:\"Distribute tasks\"},\nroi:{vol:1500,unit:\"product-regulation checks per month\",before:4,after:1}},\n\n{i:\"ch\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Plant Turnaround Coordination\",\nprob:\"A plant turnaround is hundreds of tasks, dozens of contractors and hard dependencies, every day of overrun costs six figures. Coordination lives in spreadsheets and morning meetings, and problems surface when they block the critical path, not before.\",\nsol:\"A turnaround application on Scheer PAS: a long-running process carries every task, permit and dependency. Agents track readiness (materials, permits, contractor confirmations) escalate risks before they hit the critical path, and keep the plan honest in real time.\",\napp:{name:\"Turnaround Control\",queue:\"Turnaround T-2026 \u00b7 day 4 of 14 \u00b7 on plan\",item:\"Risk alert \u00b7 heat exchanger gaskets, delivery unconfirmed\",agent:\"Gasket delivery for task 118 is unconfirmed 48 hours before need date; task is 3 steps ahead of the critical path. Supplier contacted automatically (no response. Recommendation: activate the framework alternative supplier now.)\",action:\"Activate alternative\"},\nroi:{vol:800,unit:\"coordination items per turnaround\",before:30,after:8}},\n\n\/\/ ===== ENERGY & UTILITIES (5) =====\n{i:\"en\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Grid Incident Coordination\",\nprob:\"When the grid falters, the control room juggles telemetry, field crews, customer communication and regulatory reporting at once, under time pressure, across systems that do not talk to each other. Coordination quality decides restoration time.\",\nsol:\"An incident application on Scheer PAS: an agent assembles the live situation picture from telemetry and reports, proposes prioritised actions, drafts customer and authority communications, and the process documents the entire response for the regulator automatically.\",\napp:{name:\"Incident Coordinator\",queue:\"Active incidents \u00b7 1 \u00b7 4,200 customers affected\",item:\"Medium-voltage failure \u00b7 district Nordstadt \u00b7 09:41\",agent:\"Probable cause: cable fault section 7 per telemetry pattern. Nearest qualified crew 18 minutes out (dispatch proposal ready. Customer notification drafted for the affected area; regulatory report pre-filled with the timeline.)\",action:\"Dispatch & notify\"},\nroi:{vol:120,unit:\"incidents per month\",before:180,after:60}},\n\n{i:\"en\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Meter Data Exception Clearing\",\nprob:\"Implausible meter readings block billing in bulk: consumption jumps, zero readings, exchange errors. Every blocked case waits for a clerk to investigate, and while it waits, no invoice goes out and the call center hears about it.\",\nsol:\"A metering application on Scheer PAS: an agent diagnoses every exception, corrects within defined estimation rules, and routes only genuine anomalies to people, with the analysis attached. Billing blocks clear in hours instead of weeks.\",\napp:{name:\"Meter Data Desk\",queue:\"Exceptions today \u00b7 640 \u00b7 588 cleared automatically\",item:\"Meter M-88120 \u00b7 consumption jump +340%\",agent:\"Jump coincides with documented meter exchange on June 2 (reading continuity broken, not real consumption. Correction per estimation rule drafted, replacement reading calculated, billing unblocked after confirmation.)\",action:\"Confirm & unblock\"},\nroi:{vol:14000,unit:\"exceptions per month\",before:12,after:2}},\n\n{i:\"en\",f:\"cs\",s:\"cc\",p:\"D\",t:\"Supplier Switch Processing\",\nprob:\"Every customer switch runs through formalized market communication with hard deadlines and strict formats, and fails on formalities: a wrong identifier, a missed response window. Every failed switch is a lost customer and manual repair work.\",\nsol:\"A market communication application on Scheer PAS: a controlled process executes every switch step within the deadlines; agents validate messages before sending, repair recoverable format issues automatically, and keep every case moving. Failure rates drop toward zero.\",\napp:{name:\"Switch Processor\",queue:\"Switches in progress \u00b7 2,140 \u00b7 99.2% on track\",item:\"Switch S-77120 \u00b7 response deadline in 6 hours\",agent:\"Counterparty response contains an inconsistent metering point identifier (recoverable: registry lookup confirms the correct identifier. Corrected response prepared within the deadline window.)\",action:\"Send corrected\"},\nroi:{vol:8000,unit:\"switch processes per month\",before:8,after:1}},\n\n{i:\"en\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Field Service Dispatch\",\nprob:\"Dispatchers assign field crews by experience and phone: skills, parts, routes, appointment promises and emergencies all at once. Good dispatchers are gold, and overloaded; every suboptimal route is a missed appointment somewhere.\",\nsol:\"A dispatch application on Scheer PAS: an agent schedules and sequences service orders against skills, parts availability and routes, replans automatically when emergencies land, and keeps customers informed. Dispatchers supervise and decide the exceptions.\",\napp:{name:\"Dispatch Board\",queue:\"Today \u00b7 84 orders \u00b7 3 replanned after emergency\",item:\"Emergency insert \u00b7 gas odor report, district West\",agent:\"Crew 7 is 9 minutes away and qualified (reassigned. Their two routine appointments shift by 40 minutes; both customers informed automatically with new time windows. No appointment promise broken.)\",action:\"Confirm dispatch\"},\nroi:{vol:2000,unit:\"field orders per month\",before:14,after:4}},\n\n{i:\"en\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Regulatory & Sustainability Reporting\",\nprob:\"Reporting duties multiply (regulatory, sustainability, market transparency), and the data lives in a dozen systems owned by a dozen teams. Every report is a quarterly collection marathon with the same reconciliation pain.\",\nsol:\"A reporting application on Scheer PAS: a scheduled process collects every data point from its source system, agents validate consistency and draft the narrative sections, and the team reviews a complete, pre-checked report: the marathon becomes a review meeting.\",\napp:{name:\"Reporting Hub\",queue:\"Current cycle \u00b7 89% collected \u00b7 1 consistency finding\",item:\"Finding \u00b7 emission figures differ between two sources\",agent:\"Difference of 2.1% traced to unit conversion in the plant system export (the same issue as in Q1, documented correction available. Recommendation: apply documented conversion, note in the methodology annex.)\",action:\"Apply & note\"},\nroi:{vol:60,unit:\"report sections per month\",before:300,after:90}},\n\n\/\/ ===== LOGISTICS & TRANSPORTATION (5) =====\n{i:\"lg\",f:\"ops\",s:\"pv\",p:\"H\",t:\"Terminal Slot Management\",\nprob:\"Loading and unloading slots at the terminal are managed by phone, e-mail and spreadsheets. Carriers show up in clusters, gates idle and overflow in turns, utilization stays low, and one disruption cascades through the whole day because replanning by phone cannot keep up.\",\nsol:\"A slot application on Scheer PAS: a long-running process the engine never forgets orchestrates slots across carriers, gates and connected systems. Agents assign slots, resolve conflicts and replan automatically on disruptions; dispatchers approve exceptions in a purpose-built interface.\",\napp:{name:\"Slot Manager\",queue:\"Today \u00b7 148 slots \u00b7 utilization 87% \u00b7 2 conflicts\",item:\"Conflict \u00b7 two arrivals claim gate 4 at 10:20\",agent:\"Truck A is delayed 25 minutes per telematics; truck B is on time. Proposal: swap the slots (both fit their unloading windows, no downstream effect. Both carriers notified on confirmation.)\",action:\"Confirm swap\"},\nroi:{vol:3200,unit:\"slot movements per month\",before:10,after:2}},\n\n{i:\"lg\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Shipment Exception Management\",\nprob:\"Delays, damages and customs holds trigger e-mail storms: who is affected, who must know, what do we do? Customers learn about problems from tracking pages before anyone calls them, and every exception is handled from scratch.\",\nsol:\"An exception application on Scheer PAS: an agent detects exceptions from carrier events, assesses the impact per shipment and customer promise, informs proactively with honest new estimates, and orchestrates the recovery, rebooking, rerouting, claims.\",\napp:{name:\"Exception Tower\",queue:\"Active exceptions \u00b7 31 \u00b7 all customers informed\",item:\"Vessel delay 48h \u00b7 12 shipments \u00b7 3 with promised dates\",agent:\"Three shipments breach customer promises. Two can be recovered by rail from the transshipment port (+\u20ac840, within your recovery policy). One cannot (proactive customer notification with new date drafted.)\",action:\"Book recovery & send\"},\nroi:{vol:1800,unit:\"exceptions per month\",before:35,after:10}},\n\n{i:\"lg\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Customs Documentation Preparation\",\nprob:\"Incomplete or inconsistent customs documents hold shipments at borders: a missing certificate, a wrong tariff classification, a value mismatch. Every hold means storage fees, broken promises and firefighting across time zones.\",\nsol:\"A customs application on Scheer PAS: an agent assembles the declaration from shipment data, validates tariff codes, values and required certificates against the destination's rules, and flags risks before departure, so borders become checkpoints, not roadblocks.\",\napp:{name:\"Customs Desk\",queue:\"Declarations prepared today \u00b7 240 \u00b7 6 flagged\",item:\"Shipment SH-88120 \u00b7 destination Norway \u00b7 flag: certificate\",agent:\"Product requires a preferential origin certificate for the declared tariff benefit (not attached. Without it, duty is \u20ac1,240 higher. Certificate exists in the supplier portal; retrieved and attached for confirmation.)\",action:\"Attach & submit\"},\nroi:{vol:5000,unit:\"declarations per month\",before:15,after:4}},\n\n{i:\"lg\",f:\"fin\",s:\"cc\",p:\"A\",t:\"Carrier Invoice Audit\",\nprob:\"Freight invoices deviate from contracted rates in small, systematic ways: surcharges, wrong distance bands, double-billed accessorials. Auditing samples catches a fraction; the rest is quietly paid, month after month.\",\nsol:\"An audit application on Scheer PAS: an agent recalculates every carrier invoice against the contract (rates, surcharges, accessorials) flags each variance in euros, and drafts the dispute with the evidence attached. One hundred percent audit, zero additional headcount.\",\napp:{name:\"Freight Audit\",queue:\"This month \u00b7 4,100 invoices audited \u00b7 \u20ac31,200 flagged\",item:\"Carrier Nordtrans \u00b7 fuel surcharge deviation on 84 invoices\",agent:\"Fuel surcharge billed at 18.5% versus contractual index of 16.2% since May (\u20ac8,940 overcharged across 84 invoices. Dispute letter with the index calculation and invoice list drafted.)\",action:\"Send dispute\"},\nroi:{vol:4100,unit:\"carrier invoices per month\",before:8,after:1}},\n\n{i:\"lg\",f:\"it\",s:\"pv\",p:\"H\",t:\"EDI Message Monitoring & Repair\",\nprob:\"Electronic data interchange messages (orders, transport instructions, invoices) fail silently: a mapping error, a missing field, an unexpected format change by a partner. The process behind the message simply stops, and someone notices days later when goods or money are missing.\",\nsol:\"A message application on Scheer PAS: unified monitoring of all electronic data interchange traffic. Agents diagnose every failure in plain language, repair recoverable errors (mappings, field values) directly in the flow, and escalate the rest with the analysis attached.\",\napp:{name:\"Message Monitor\",queue:\"Today \u00b7 18,400 messages \u00b7 22 failures \u00b7 19 auto-repaired\",item:\"Failure \u00b7 transport instruction from partner Velox rejected\",agent:\"Partner changed the date format in field 137 with their system update yesterday (14 messages affected. Mapping adjustment prepared and tested against all 14; after confirmation they reprocess automatically.)\",action:\"Apply & reprocess\"},\nroi:{vol:600,unit:\"message failures per month\",before:45,after:8}},\n\n\/\/ ===== PUBLIC SECTOR (4) =====\n{i:\"ps\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Citizen Request Triage & Response\",\nprob:\"Citizen requests arrive by e-mail, form, letter and phone, and each one waits for a caseworker to read, understand, and route it. Response times frustrate citizens, standard questions consume the capacity needed for complex cases, and every channel has its own backlog.\",\nsol:\"A citizen service application on Scheer PAS: an agent understands every incoming request regardless of channel, answers standard questions immediately with sources, and routes the rest to the right unit with a structured summary, caseworkers start with prepared cases.\",\napp:{name:\"Citizen Service Desk\",queue:\"Requests today \u00b7 410 \u00b7 62% answered directly\",item:\"E-mail request \u00b7 'which documents for a trade registration?'\",agent:\"Standard question (answer drafted from the current requirements list with links to forms and the online appointment service. Citizen confirmed the answer was sufficient; no case opened.)\",action:\"Review sample\"},\nroi:{vol:9000,unit:\"requests per month\",before:15,after:4}},\n\n{i:\"ps\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Permit Application Completeness Check\",\nprob:\"Permit applications arrive incomplete, and incompleteness is discovered piecemeal: one missing document per letter, months of back-and-forth per case. Applicants are frustrated, caseworkers administer correspondence instead of deciding, and processing statistics embarrass everyone.\",\nsol:\"A permit application on Scheer PAS: at intake, an agent checks the file against the complete requirements catalogue for the permit type, requests everything missing in one precise letter, and hands caseworkers only complete, decision-ready files.\",\napp:{name:\"Permit Intake\",queue:\"Applications in intake \u00b7 74 \u00b7 51 complete\",item:\"Building permit application BA-2214 \u00b7 2 items missing\",agent:\"Checked against the requirements catalogue for this permit type: 14 of 16 items complete and valid. Missing: the static calculation and one neighbor signature. One complete request letter drafted (instead of two letters months apart.)\",action:\"Send request\"},\nroi:{vol:900,unit:\"applications per month\",before:50,after:12}},\n\n{i:\"ps\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Grant & Subsidy Processing\",\nprob:\"Funding programs trigger application floods against hard deadlines, and every application needs eligibility checks, document verification and a documented decision that survives an audit. Backlogs grow, payouts delay, and the program's purpose suffers.\",\nsol:\"A grant application on Scheer PAS: a governed process carries every application from intake to payout. Agents pre-check eligibility against the program criteria, verify evidence, and prepare the decision with reasoning, caseworkers decide prepared cases, the audit trail writes itself.\",\napp:{name:\"Grant Workbench\",queue:\"Applications \u00b7 1,240 in process \u00b7 average 6 days\",item:\"Application G-8812 \u00b7 digitalization grant, small business\",agent:\"All eligibility criteria met per submitted evidence; requested amount within program limits; no duplicate funding found in the register check. Decision proposal: approve \u20ac12,400 (reasoning documented.)\",action:\"Approve grant\"},\nroi:{vol:2500,unit:\"applications per month\",before:90,after:25}},\n\n{i:\"ps\",f:\"doc\",s:\"cc\",p:\"A\",t:\"Case File Summarization\",\nprob:\"Before any decision, caseworkers read files that have grown for years: hundreds of pages of letters, forms, and prior decisions. Reading time is decision backlog; and details missed in page 214 become appeals later.\",\nsol:\"A file application on Scheer PAS: an agent reads the complete file, builds a chronology, summarizes the facts with page citations, and flags the decision-relevant points, caseworkers start at the judgment with the full file at their fingertips.\",\napp:{name:\"File Assistant\",queue:\"Files prepared \u00b7 33 \u00b7 average preparation 9 min\",item:\"File F-77120 \u00b7 480 pages \u00b7 decision due\",agent:\"Chronology built, 12 decision-relevant facts extracted with page references. One contradiction flagged: the income statement of March contradicts the declaration of January (pages 88 and 214) (clarification needed before decision.)\",action:\"Open summary\"},\nroi:{vol:1400,unit:\"file preparations per month\",before:120,after:30}},\n\n\/\/ ===== AGRICULTURE, FORESTRY & ENVIRONMENT (2) =====\n{i:\"ag\",f:\"doc\",s:\"cp\",p:\"H\",t:\"Field Report Automation\",\nprob:\"Forest rangers collect data on coverage and condition in the field, and then the paperwork starts: comment the data for customers, receive the supervisor's corrections by e-mail, build the final report manually in Word once all source data is ready, and mail it to every customer by hand. Skilled field time is lost to formatting and forwarding.\",\nsol:\"A reporting application on Scheer PAS, live at a customer: rangers comment their observations in a dedicated, radically simple interface. An artificial-intelligence agent polishes the field notes into a management-readable report; the supervisor reviews and confirms corrections directly in the tool, and report creation and delivery to every customer run automatically. No media breaks from forest to inbox.\",\napp:{name:\"Field Report Studio\",queue:\"Reports in progress \u00b7 17 \u00b7 9 ready for supervisor\",item:\"District report \u00b7 ranger comments complete\",agent:\"Field comments transformed into the customer report structure: condition summary, coverage figures, recommended measures. Two ranger notes were unclear (clarifying questions sent in the ranger's interface. Ready for supervisor confirmation.)\",action:\"Confirm & deliver\"},\nroi:{vol:220,unit:\"reports per month\",before:150,after:35}},\n\n{i:\"ag\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Subsidy & Compliance Documentation\",\nprob:\"Area-based subsidies demand precise, deadline-bound evidence: measures documented, areas mapped, requirements met. The documentation is assembled from field notes and photos under deadline stress, and every gap risks repayment demands years later.\",\nsol:\"A documentation application on Scheer PAS: field data flows into a governed process; agents validate the evidence against the program requirements, flag gaps while they can still be fixed in the field, and assemble the submission, audit-proof by construction.\",\napp:{name:\"Subsidy Evidence Hub\",queue:\"Current program cycle \u00b7 91% evidence complete\",item:\"Measure M-441 \u00b7 greening strip \u00b7 photo evidence missing\",agent:\"All required evidence present except geo-referenced photos for one measure (deadline in 3 weeks, the responsible team is in that area on Thursday per schedule. Task with exact requirements sent to their mobile worklist.)\",action:\"View evidence status\"},\nroi:{vol:600,unit:\"evidence items per season-month\",before:25,after:6}},\n\n\/\/ ===== TELECOMMUNICATIONS (3) =====\n{i:\"tc\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Order Fallout Management\",\nprob:\"Provisioning orders fail between systems: a mismatched address, a missing port, an inconsistent product configuration, and land in fallout queues where each case is investigated manually. Activation dates slip, customers call, and the queues never empty.\",\nsol:\"A fallout application on Scheer PAS: an agent diagnoses every fallen-out order, repairs recoverable data issues directly (address normalization, configuration completion) resubmits, and escalates only the genuinely stuck cases with the analysis attached.\",\napp:{name:\"Fallout Desk\",queue:\"Fallout today \u00b7 320 orders \u00b7 261 repaired automatically\",item:\"Order O-88123 \u00b7 fiber activation \u00b7 address mismatch\",agent:\"Building address differs between order and network inventory by one letter in the street name (registry lookup confirms the inventory spelling. Order corrected and resubmitted; activation date holds.)\",action:\"Confirm resubmit\"},\nroi:{vol:7000,unit:\"fallout cases per month\",before:20,after:4}},\n\n{i:\"tc\",f:\"it\",s:\"cc\",p:\"A\",t:\"Network Incident Triage\",\nprob:\"One real network problem generates hundreds of alarms across layers and systems. Finding the incident inside the alarm flood is expert work under pressure, and while experts correlate, customers experience the outage.\",\nsol:\"A network application on Scheer PAS: an agent correlates the alarm flood in real time, identifies the probable root cause, opens one enriched incident instead of two hundred alarms, and proposes the response, with everything the field team needs attached.\",\napp:{name:\"Network Triage\",queue:\"Alarm groups \u00b7 3 active \u00b7 1 root cause identified\",item:\"212 alarms, region South \u00b7 correlated to one fiber segment\",agent:\"Alarm pattern matches a fiber cut on segment S-441 (all affected services share the path). Probable location narrowed to 800 meters by signal timing. One incident opened; field dispatch proposal with access points attached.\",action:\"Dispatch field team\"},\nroi:{vol:400,unit:\"incident correlations per month\",before:60,after:15}},\n\n{i:\"tc\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Contract Renewal & Retention\",\nprob:\"Business customer contracts expire quietly: renewal windows are missed, offers go out generic, and churn signals (declining usage, unresolved complaints) are visible in the data but noticed by nobody until the cancellation letter arrives.\",\nsol:\"A retention application on Scheer PAS: a process tracks every contract's renewal window; agents analyze usage and service history, flag churn risk with reasons, and prepare tailored renewal offers within your commercial rules. Account managers call prepared, in time.\",\napp:{name:\"Renewal Radar\",queue:\"Renewal windows next 90 days \u00b7 340 \u00b7 28 at churn risk\",item:\"Contract C-4471 \u00b7 M\u00f6belhaus Krause \u00b7 risk: high\",agent:\"Data usage down 40% in 3 months and two unresolved complaints (classic pre-churn pattern. Renewal offer drafted with service credit within your rules; call briefing with the complaint history prepared for the account manager.)\",action:\"Open call briefing\"},\nroi:{vol:600,unit:\"renewals per month\",before:60,after:20}}\n];\n\n\nconst ITEMS={\n\"Intelligent Invoice Processing\":[\n{item:\"Invoice 20481 \u00b7 Meyer Industrietechnik \u00b7 \u20ac12,480.00\",agent:\"All line items match purchase order 45-0092. Freight deviates by +\u20ac120 (within your tolerance. Recommendation: approve and post.)\",action:\"Approve & post\"},\n{item:\"Invoice 20492 \u00b7 Baustoff Kern GmbH \u00b7 \u20ac3,940.00\",agent:\"Quantity billed (240) exceeds goods receipt (220). The missing 20 units arrived this morning per warehouse scan (receipt posting lags. Recommendation: approve, receipt will reconcile today.)\",action:\"Approve & post\"},\n{item:\"Invoice 20495 \u00b7 Duplicate suspicion \u00b7 \u20ac7,105.50\",agent:\"Amount, supplier and date match invoice 20441, but invoice numbers differ by one digit and the document layout is identical. Recommendation: reject as duplicate and notify the supplier.\",action:\"Reject as duplicate\"}],\n\"Invoice Dispute Resolution\":[\n{item:\"Dispute D-3117 \u00b7 Kaufmann AG \u00b7 \u20ac8,940 blocked\",agent:\"Root cause found: contract discount of 4% was not applied on invoice 20311. Recommendation: issue credit note of \u20ac357.60 and close the dispute.\",action:\"Issue credit note\"},\n{item:\"Dispute D-3121 \u00b7 Weller GmbH \u00b7 \u20ac2,150 blocked\",agent:\"Customer claims short delivery. Signed delivery record shows full quantity received (evidence attached. Recommendation: reject dispute with the delivery proof and offer a call.)\",action:\"Reject with evidence\"},\n{item:\"Dispute D-3124 \u00b7 Nordbau KG \u00b7 \u20ac12,600 blocked\",agent:\"Price difference stems from a rate change effective March 1 that was contractually agreed (the customer's purchase order still shows the old rate. Recommendation: send clarification with contract reference; no credit due.)\",action:\"Send clarification\"}],\n\"Supplier Selection & Offer Comparison\":[\n{item:\"Event S-88 \u00b7 packaging material \u00b7 6 offers received\",agent:\"Offer of Berger Verpackung is 7% above the cheapest, but includes 14-day lead time versus 35 and better payment terms. Total-cost view ranks it first. Full comparison attached.\",action:\"Adopt recommendation\"},\n{item:\"Event S-91 \u00b7 CNC machining parts \u00b7 4 offers received\",agent:\"Cheapest offer excludes tooling costs of ~\u20ac8,000 (mentioned only on page 6). Adjusted ranking puts Pr\u00e4zisa GmbH first. One supplier certificate expires next month (flagged.)\",action:\"Adopt adjusted ranking\"},\n{item:\"Event S-93 \u00b7 facility services \u00b7 3 offers received\",agent:\"All three offers are within 4% on price. Differentiator is response time commitments: only one offer meets your 4-hour requirement for critical faults. Recommendation prepared.\",action:\"Shortlist & negotiate\"}],\n\"Project-Based Procurement\":[\n{item:\"Package P-12 \u00b7 heavy steel structures \u00b7 4 offers in\",agent:\"All four offers extracted and normalized. Offer C is 6% cheaper but excludes surface treatment (specification section 4.2) (real total is 3% above offer A. Recommendation: award to offer A.)\",action:\"Award package\"},\n{item:\"Package P-17 \u00b7 drive components \u00b7 long-lead alert\",agent:\"Supplier confirms 22 weeks delivery (milestone M4 needs the parts in 19 weeks. Alternative supplier from the frame agreement can deliver in 17 weeks at +4%. Recommendation: split award to secure the milestone.)\",action:\"Approve split award\"},\n{item:\"Clarification C-44 \u00b7 pump specification \u00b7 overdue\",agent:\"Technical question from supplier open for 6 days; engineering owner was on leave. Answer draft prepared from the specification and two comparable projects (engineering only needs to confirm.)\",action:\"Send to engineering\"}],\n\"Order Entry From E-Mail & PDF\":[\n{item:\"Order from Kr\u00fcger Maschinenbau \u00b7 PDF, 14 positions\",agent:\"13 positions resolved cleanly. Position 7 says 'the usual sealing rings' (last three orders suggest item DR-4471, quantity 200. Recommendation: confirm interpretation and post.)\",action:\"Confirm & post\"},\n{item:\"Order from Feinwerk Otto \u00b7 e-mail free text\",agent:\"Three items identified and matched to the catalogue. Requested delivery date is a Sunday (next business day proposed, customer's standard address applied. Ready to post.)\",action:\"Post order\"},\n{item:\"Order from Systemhaus Lang \u00b7 scanned fax\",agent:\"One position references a discontinued article. Successor article B-2201 is functionally identical (same specifications, new revision). Recommendation: post with successor and inform the customer.\",action:\"Post with successor\"}],\n\"Ticket Triage & Routing\":[\n{item:\"Ticket 44821 \u00b7 'cannot open customer file since this morning'\",agent:\"Symptom matches the archive-service degradation known since 08:40 (7 similar tickets). Routed to storage team, linked to master incident, requester informed with workaround.\",action:\"Confirm routing\"},\n{item:\"Ticket 44830 \u00b7 'new colleague needs the usual setup'\",agent:\"This is not an incident but a standard onboarding request (converted to the correct request type, department profile applied, approvals triggered. Requester informed.)\",action:\"Confirm conversion\"},\n{item:\"Ticket 44834 \u00b7 'printer on floor 3 makes noises'\",agent:\"Third noise report for this device in 30 days. Maintenance contract covers preventive replacement (service order draft prepared instead of another repair ticket.)\",action:\"Create service order\"}],\n\"Service Log Analysis & Fix Proposals\":[\n{item:\"Query: 'list all service warnings in the last 2 days'\",agent:\"Three findings: a container restarting repeatedly (likely failing image), two image-pull errors (registry credentials). Concrete remediation steps proposed for each, ranked by impact.\",action:\"Apply proposed fix\"},\n{item:\"Finding \u00b7 order service response times degrading\",agent:\"95th-percentile latency doubled since yesterday's deployment. The new version added an unindexed database query (the slow query log confirms it. Rollback or index creation proposed; index script prepared.)\",action:\"Create index\"},\n{item:\"Finding \u00b7 disk usage trend on log volume\",agent:\"At current growth the log volume is full in 9 days. Retention policy of one service was accidentally set to 'unlimited' in the last change. Correction prepared, affected service identified.\",action:\"Fix retention\"}],\n\"Employee Onboarding End-to-End\":[\n{item:\"L. Fontane \u00b7 start July 15 \u00b7 94% ready\",agent:\"Laptop delivery confirmed, accounts prepared. Access card request is still unanswered by facilities for 3 days (start is in 6 days. Recommendation: escalate to facilities lead now.)\",action:\"Escalate item\"},\n{item:\"D. Kr\u00e4mer \u00b7 start August 1 \u00b7 contract signed today\",agent:\"Onboarding plan generated from the role profile: 14 tasks across IT, HR and the department. Buddy proposal based on team and location prepared. Welcome message drafted for the manager.\",action:\"Start onboarding\"},\n{item:\"Team question \u00b7 'when can the new colleague access the CRM?'\",agent:\"CRM access is provisioned on day one per the role profile (already in the task list, dependency on signed data policy noted. Answer drafted to the team lead.)\",action:\"Send answer\"}],\n\"Know-Your-Customer Onboarding\":[\n{item:\"Steiner Handels GmbH \u00b7 risk class B proposed\",agent:\"Documents complete and consistent, register data verified, screenings clear. One finding: complex ownership above 25% threshold traced and documented. Recommendation: approve with risk class B.\",action:\"Approve onboarding\"},\n{item:\"Nordlicht Ventures UG \u00b7 documents incomplete\",agent:\"Shareholder list is missing the notarization and one identification document is expired. Precise request letter drafted (both items in one letter, legal references included.)\",action:\"Send request\"},\n{item:\"Meridian Trade Ltd. \u00b7 screening finding\",agent:\"Adverse-media screening returned one hit: a settled dispute from 2019, no sanction relevance per the documented assessment criteria. Disposition drafted: proceed with documentation of the finding.\",action:\"Confirm disposition\"}],\n\"Claim Notification Intake\":[\n{item:\"Notification via e-mail \u00b7 water damage, photos attached\",agent:\"Policy H-77412 active, water damage covered, deductible \u20ac300. Photos suggest medium severity. Missing: exact damage date (request drafted. Case routed to residential claims with full context.)\",action:\"Send request & route\"},\n{item:\"Notification via portal \u00b7 vehicle glass damage\",agent:\"Coverage confirmed, partner workshop network applies. Standard glass case, no injuries (eligible for the automated settlement path with direct workshop booking. Confirmation to customer drafted.)\",action:\"Route to auto-settle\"},\n{item:\"Notification via phone transcript \u00b7 liability claim\",agent:\"Third-party injury mentioned (this changes handling requirements and deadlines. Case classified accordingly, mandatory fields verified, immediate routing to the liability team with priority flag.)\",action:\"Route priority\"}],\n\"Terminal Slot Management\":[\n{item:\"Conflict \u00b7 two arrivals claim gate 4 at 10:20\",agent:\"Truck A is delayed 25 minutes per telematics; truck B is on time. Proposal: swap the slots (both fit their unloading windows, no downstream effect. Both carriers notified on confirmation.)\",action:\"Confirm swap\"},\n{item:\"Disruption \u00b7 gate 2 forklift failure, 40 minutes\",agent:\"Six slots affected. Replan proposed: shift two slots to gate 5 (compatible goods), delay four by 15\u201330 minutes within their windows. All carriers receive updated times automatically.\",action:\"Execute replan\"},\n{item:\"Request \u00b7 carrier asks to move tomorrow's 07:00 slot\",agent:\"Requested 09:30 slot is free and the unloading crew capacity fits. Warehouse put-away plan unaffected. Recommendation: confirm the change (carrier and gate team are notified automatically.)\",action:\"Confirm change\"}],\n\"EDI Message Monitoring & Repair\":[\n{item:\"Failure \u00b7 transport instruction from partner Velox rejected\",agent:\"Partner changed the date format in field 137 with their system update yesterday (14 messages affected. Mapping adjustment prepared and tested against all 14; after confirmation they reprocess automatically.)\",action:\"Apply & reprocess\"},\n{item:\"Failure \u00b7 invoice message to customer Steinbach\",agent:\"Customer's system rejects the message because a new mandatory field (their update last week) is empty. The value exists in your master data (mapping extension prepared and validated against their specification.)\",action:\"Extend mapping\"},\n{item:\"Anomaly \u00b7 order volume from partner Rheinlog dropped 80%\",agent:\"No technical failures (but the partner's messages stopped at 11:20, mid-sequence. This pattern preceded their last outage. Recommendation: proactive notification to the partner's integration contact, draft prepared.)\",action:\"Notify partner\"}],\n\"Bill of Materials & Work Plan Change Automation\":[\n{item:\"Change CH-2241 \u00b7 customer data update \u00b7 34 positions affected\",agent:\"Differences to the previous version determined: 5 new components, 2 obsolete, 1 work step changed. Impact matrix and updated documents generated. Ready for engineer review.\",action:\"Review impact matrix\"},\n{item:\"Change CH-2248 \u00b7 component discontinuation notice\",agent:\"The discontinued capacitor is used in 7 bills of materials. Knowledge base rule found: 'capacitor X always installed with capacitor Y'. Replacement proposal drafted for all 7, work plans updated accordingly.\",action:\"Review proposals\"},\n{item:\"Review R-118 \u00b7 work preparation documents \u00b7 parallel workflow\",agent:\"The engineer edited two work steps while the agent updated the test technology document (both merged without conflict. Full document set regenerated, differences to the last released version highlighted.)\",action:\"Release documents\"}],\n\"Product Release Gate Check & Variant Creation\":[\n{item:\"Variant V-1187 \u00b7 new surface finish \u00b7 gate 2 of 5\",agent:\"Gate 1 passed. For gate 2, one master data extension is missing in the business system (I can create it for you, the required transaction is prepared. Shall I proceed?)\",action:\"Yes, execute\"},\n{item:\"Variant V-1190 \u00b7 dimensional variant \u00b7 gate 4 of 5\",agent:\"All gate 4 criteria met per the uploaded test documentation (data compared and consistent. The release transaction for gate 4 is prepared; after that only market release remains.)\",action:\"Yes, release gate\"},\n{item:\"Variant V-1193 \u00b7 new decor \u00b7 blocked at gate 1\",agent:\"The uploaded specification names a raw material that is not yet in the master data. Creating it requires a quality approval first (request to the responsible role drafted with the extracted material data.)\",action:\"Send request\"}],\n\"Product Lifecycle Project Assistant\":[\n{item:\"Query: 'quick check of the basic models in this project'\",agent:\"20 of 25 basic models have passed gate 1 (the other 5 could, too. I also found 4 models without changes in the last 3 months and 3 articles missing a master data extension. Shall I fix what I can and list the rest?)\",action:\"Yes, proceed\"},\n{item:\"Query: 'write a summary on project level for the steering meeting'\",agent:\"Summary drafted: gate status across all models, three risks (one supplier document overdue, two master data gaps), progress versus last month. Sources linked per statement. Ready to export.\",action:\"Export summary\"},\n{item:\"Query: 'are articles A, B and C extended to distribution center 11?'\",agent:\"Articles A and B are extended; article C is not (all others in the project are. I can execute the extension in the business system for you, the transaction is prepared. Should I do that?)\",action:\"Yes, extend\"}],\n\"Field Report Automation\":[\n{item:\"District report \u00b7 ranger comments complete\",agent:\"Field comments transformed into the customer report structure: condition summary, coverage figures, recommended measures. Two ranger notes were unclear (clarifying questions sent in the ranger's interface. Ready for supervisor confirmation.)\",action:\"Confirm & deliver\"},\n{item:\"District report \u00b7 supervisor left one correction\",agent:\"Correction incorporated into section 3; the ranger sees the change with a short explanation in the app (no e-mail loop. Report regenerated. On your confirmation it is delivered to all 12 customers automatically.)\",action:\"Confirm & deliver\"},\n{item:\"New field entries \u00b7 storm damage observations\",agent:\"Three rangers reported storm damage in adjacent sections. Observations consolidated into one special report draft with a map annex (flagged as time-critical for the affected customers.)\",action:\"Review special report\"}],\n\"Returns & Refunds at Scale\":[\n{item:\"Return R-99120 \u00b7 sneaker, 'doesn't fit' \u00b7 warehouse: unworn\",agent:\"Within window, condition confirmed unworn, customer return rate normal for the category. Refund of \u20ac79.90 triggered. Note: 14 returns this week cite sizing on this article (sizing-note suggestion for the shop page attached.)\",action:\"View sizing note\"},\n{item:\"Return R-99131 \u00b7 jacket \u00b7 condition: worn, label removed\",agent:\"Policy excludes worn items without label. Customer history is clean (first return this year). Recommendation: goodwill exchange instead of refund (retains the customer, within your goodwill budget.)\",action:\"Offer exchange\"},\n{item:\"Pattern alert \u00b7 9 returns, same customer, 30 days\",agent:\"Customer ordered 11 items and returned 9, several showing signs of use. Pattern matches the defined abuse profile. Recommendation: flag account for review and switch to prepaid-only per policy.\",action:\"Flag account\"}],\n\"Meter Data Exception Clearing\":[\n{item:\"Meter M-88120 \u00b7 consumption jump +340%\",agent:\"Jump coincides with documented meter exchange on June 2 (reading continuity broken, not real consumption. Correction per estimation rule drafted, replacement reading calculated, billing unblocked after confirmation.)\",action:\"Confirm & unblock\"},\n{item:\"Meter M-88144 \u00b7 zero consumption for 60 days\",agent:\"Property is registered as vacant since May 1 per the move-out process (zero consumption is plausible. Recommendation: confirm plausibility, no estimation needed, billing proceeds with actual values.)\",action:\"Confirm plausible\"},\n{item:\"Meter M-88152 \u00b7 negative consumption reported\",agent:\"Reading is lower than the previous one (digits likely transposed at manual entry (18432 vs. 18342 fits the series exactly). Correction drafted per the documented rule; original entry archived for the audit trail.)\",action:\"Correct reading\"}],\n\"Order Fallout Management\":[\n{item:\"Order O-88123 \u00b7 fiber activation \u00b7 address mismatch\",agent:\"Building address differs between order and network inventory by one letter in the street name (registry lookup confirms the inventory spelling. Order corrected and resubmitted; activation date holds.)\",action:\"Confirm resubmit\"},\n{item:\"Order O-88140 \u00b7 bundle order \u00b7 missing port\",agent:\"No free port at the requested access node (but a port frees up tomorrow per the documented deactivation of a cancelled contract. Recommendation: reserve that port and keep the activation date.)\",action:\"Reserve & hold date\"},\n{item:\"Order O-88147 \u00b7 business line \u00b7 configuration conflict\",agent:\"Ordered service level conflicts with the access technology at this location (not technically available). Nearest valid configuration identified with same price. Customer approval required (message drafted for the account owner.)\",action:\"Send to account owner\"}],\n\"Batch Record Review by Exception\":[\n{item:\"Batch B-77120 \u00b7 96% of record conformant\",agent:\"Two findings: one temperature excursion of 40 minutes within validated tolerance (evidence attached), one manual correction without second signature on page 34. Recommendation: release after signature remediation of the one entry.\",action:\"Request remediation\"},\n{item:\"Batch B-77124 \u00b7 fully conformant\",agent:\"All entries within specification, all signatures complete, no deviations recorded. Conformance evidence compiled per section. The batch is ready for your release decision.\",action:\"Release batch\"},\n{item:\"Batch B-77128 \u00b7 deviation linked\",agent:\"Deviation D-4471 (weighing step) is linked to this batch and still open. Per procedure, release requires the deviation's disposition first (the investigation draft is ready in the deviation tracker. Recommendation: hold release.)\",action:\"Hold & open deviation\"}]\n};\n\n\nconst FLOWS={\n\/\/ ===== FINANCE =====\n\"Intelligent Invoice Processing\":{t:\"Invoice arrives (any channel, any format)\",s:[[\"Read & extract data\",\"a\"],[\"Match order & goods receipt\",\"a\"],[\"Clarify deviations with supplier\",\"a\"],[\"Approve exceptions\",\"h\"],[\"Post to accounting\",\"a\"],[\"Schedule payment & archive\",\"a\"]],o:\"Invoice paid on time, discount captured\"},\n\"Invoice Dispute Resolution\":{t:\"Customer disputes an invoice\",s:[[\"Understand the claim\",\"a\"],[\"Trace order, delivery, contract\",\"a\"],[\"Identify root cause\",\"a\"],[\"Confirm resolution\",\"h\"],[\"Issue credit note or clarification\",\"a\"],[\"Update customer & records\",\"a\"]],o:\"Dispute closed, cash released\"},\n\"Collections & Payment Reminders\":{t:\"Invoice becomes overdue\",s:[[\"Prioritize by amount & risk\",\"a\"],[\"Assemble customer picture\",\"a\"],[\"Draft reminder or call briefing\",\"a\"],[\"Decide on escalations\",\"h\"],[\"Send & schedule follow-up\",\"a\"],[\"Track promise-to-pay\",\"a\"]],o:\"Cash collected, write-offs avoided\"},\n\"Billing Quality Check Before Sending\":{t:\"Billing run created\",s:[[\"Scan all invoices for anomalies\",\"a\"],[\"Explain each finding\",\"a\"],[\"Confirm corrections\",\"h\"],[\"Re-issue corrected invoices\",\"a\"],[\"Release clean run\",\"a\"]],o:\"Invoices leave correct, disputes prevented\"},\n\"Cash Position & Bank Reconciliation\":{t:\"Bank statements arrive overnight\",s:[[\"Import all accounts\",\"a\"],[\"Match payments to open items\",\"a\"],[\"Explain the breaks\",\"a\"],[\"Decide unclear matches\",\"h\"],[\"Build daily cash position\",\"a\"]],o:\"Finished position at start of day\"},\n\"Journal Entry Automation\":{t:\"Period activity accumulates\",s:[[\"Draft entries from patterns & policy\",\"a\"],[\"Attach evidence per entry\",\"a\"],[\"Flag deviations from pattern\",\"a\"],[\"Review exceptions only\",\"h\"],[\"Post & document\",\"a\"]],o:\"Entries posted, close accelerates\"},\n\"Month-End Accrual Proposals\":{t:\"Month-end approaches\",s:[[\"Analyze open orders & history\",\"a\"],[\"Calculate accrual proposals\",\"a\"],[\"Attach reasoning per position\",\"a\"],[\"Confirm or adjust\",\"h\"],[\"Post accruals\",\"a\"]],o:\"Consistent accruals, on time\"},\n\"Travel Expense Check & Completion\":{t:\"Trip ends, receipts exist\",s:[[\"Read receipts, fill the report\",\"a\"],[\"Check against travel policy\",\"a\"],[\"Resolve standard findings\",\"a\"],[\"Approve exceptions\",\"h\"],[\"Trigger reimbursement\",\"a\"]],o:\"Employee reimbursed in days\"},\n\"Electronic Invoicing Compliance\":{t:\"E-invoice arrives or is due to send\",s:[[\"Validate format & semantics\",\"a\"],[\"Plausibility-check the content\",\"a\"],[\"Repair or route findings\",\"a\"],[\"Decide flagged cases\",\"h\"],[\"Route to accounting \/ dispatch\",\"a\"]],o:\"Mandate-compliant, no blocked invoices\"},\n\"Month-End Close Orchestration\":{t:\"Close calendar starts\",s:[[\"Activate tasks by dependency\",\"a\"],[\"Pre-check reconciliations\",\"a\"],[\"Chase blockers automatically\",\"a\"],[\"Sign off critical steps\",\"h\"],[\"Document the full close\",\"a\"]],o:\"Close done in days, fully auditable\"},\n\/\/ ===== PROCUREMENT =====\n\"Supplier Selection & Offer Comparison\":{t:\"Offers arrive for a sourcing event\",s:[[\"Extract terms from every offer\",\"a\"],[\"Normalize into one comparison\",\"a\"],[\"Rank with total-cost reasoning\",\"a\"],[\"Award decision\",\"h\"],[\"Notify suppliers & create contract\",\"a\"]],o:\"Defensible award in days, not weeks\"},\n\"Project-Based Procurement\":{t:\"Project bill of materials released\",s:[[\"Bundle demands into packages\",\"a\"],[\"Draft & send requests\",\"a\"],[\"Extract offers into comparisons\",\"a\"],[\"Track technical clarifications\",\"a\"],[\"Award per package\",\"h\"],[\"Order & monitor against milestones\",\"a\"]],o:\"Material secured for every milestone\"},\n\"Purchase Request Intake from E-Mail\":{t:\"Free-text request arrives\",s:[[\"Understand what is needed\",\"a\"],[\"Match catalogue, check budget\",\"a\"],[\"Ask requester for real gaps\",\"a\"],[\"Approve where policy requires\",\"h\"],[\"Create requisition & order\",\"a\"]],o:\"Structured order, no re-typing\"},\n\"Supplier Onboarding\":{t:\"New supplier needed\",s:[[\"Collect documents & data\",\"a\"],[\"Validate certificates & registers\",\"a\"],[\"Screen sanctions & risk\",\"a\"],[\"Release supplier\",\"h\"],[\"Create master record everywhere\",\"a\"]],o:\"Supplier ready to order from in days\"},\n\"Contract Terms Leakage Detection\":{t:\"Transactions post daily\",s:[[\"Compare invoices & orders to contracts\",\"a\"],[\"Quantify each deviation in euros\",\"a\"],[\"Draft recovery or correction\",\"a\"],[\"Decide recovery actions\",\"h\"],[\"Claim credits & track\",\"a\"]],o:\"Negotiated savings actually realized\"},\n\"Supplier Questionnaire Evaluation\":{t:\"Questionnaire responses arrive\",s:[[\"Read every page\",\"a\"],[\"Extract findings & gaps\",\"a\"],[\"Score against your criteria\",\"a\"],[\"Decide follow-ups\",\"h\"],[\"Request missing evidence\",\"a\"]],o:\"Complete evaluation, nothing unread\"},\n\"Order Confirmation & Deviation Handling\":{t:\"Supplier replies arrive\",s:[[\"Interpret every reply\",\"a\"],[\"Post matching confirmations\",\"a\"],[\"Assess impact of deviations\",\"a\"],[\"Decide critical conflicts\",\"h\"],[\"Adjust orders & inform planning\",\"a\"]],o:\"Supply risks visible & handled early\"},\n\"Low-Value Purchasing Without Friction\":{t:\"Employee needs something small\",s:[[\"Understand the need\",\"a\"],[\"Find catalogue item, check policy\",\"a\"],[\"Complete compliant buys\",\"a\"],[\"Approve true exceptions\",\"h\"],[\"Order, deliver, document\",\"a\"]],o:\"Minutes of process cost, not hours\"},\n\/\/ ===== HR =====\n\"Employee Onboarding End-to-End\":{t:\"Contract signed\",s:[[\"Generate plan from role profile\",\"a\"],[\"Order equipment & accounts\",\"a\"],[\"Track readiness, chase gaps\",\"a\"],[\"Decide escalations\",\"h\"],[\"Welcome & first-day handover\",\"a\"]],o:\"Fully productive from day one\"},\n\"Policy Questions Answered Instantly\":{t:\"Employee asks a question\",s:[[\"Understand the concern\",\"a\"],[\"Answer with cited sources\",\"a\"],[\"Open case only if individual\",\"a\"],[\"Decide individual cases\",\"h\"],[\"Document resolution\",\"a\"]],o:\"Seconds to answer, HR unburdened\"},\n\"Access Rights Across the Employee Lifecycle\":{t:\"Join, move or leave event\",s:[[\"Derive required access changes\",\"a\"],[\"Provision & revoke across systems\",\"a\"],[\"Compare actual vs. role model\",\"a\"],[\"Approve sensitive changes\",\"h\"],[\"Write the audit record\",\"a\"]],o:\"Access always matches the role\"},\n\"Application Screening & Interview Scheduling\":{t:\"Applications arrive\",s:[[\"Screen against published criteria\",\"a\"],[\"Build shortlist with reasoning\",\"a\"],[\"Review borderline cases\",\"h\"],[\"Coordinate interview slots\",\"a\"],[\"Confirm & prepare interviews\",\"a\"]],o:\"Shortlist in days, consistent criteria\"},\n\"Absence & Special Leave Handling\":{t:\"Employee has a special situation\",s:[[\"Explain entitlements with sources\",\"a\"],[\"Guide through correct request\",\"a\"],[\"Validate documents\",\"a\"],[\"Approve\",\"h\"],[\"Update systems & payroll\",\"a\"]],o:\"Clear answers, clean records\"},\n\"Clean & Provable Offboarding\":{t:\"Departure announced\",s:[[\"Generate offboarding checklist\",\"a\"],[\"Verify returns & revocations\",\"a\"],[\"Chase open items\",\"a\"],[\"Decide escalations\",\"h\"],[\"Assemble compliance record\",\"a\"]],o:\"Provably clean exit, every time\"},\n\/\/ ===== IT =====\n\"Ticket Triage & Routing\":{t:\"Ticket arrives\",s:[[\"Understand the real concern\",\"a\"],[\"Enrich with system context\",\"a\"],[\"Categorize & route correctly\",\"a\"],[\"Handle escalations\",\"h\"],[\"Draft resolution summary at close\",\"a\"]],o:\"Right team first time, faster resolution\"},\n\"Service Log Analysis & Fix Proposals\":{t:\"Question or alert on any service\",s:[[\"Correlate logs across services\",\"a\"],[\"Explain likely causes\",\"a\"],[\"Propose concrete fixes\",\"a\"],[\"Approve the fix\",\"h\"],[\"Apply & verify\",\"a\"]],o:\"From noise to fixed in minutes\"},\n\"Security Finding Remediation\":{t:\"Scan produces findings\",s:[[\"Prioritize by real exposure\",\"a\"],[\"Assign owners with deadlines\",\"a\"],[\"Propose patch or config change\",\"a\"],[\"Approve remediation\",\"h\"],[\"Verify closure technically\",\"a\"]],o:\"Risks closed, audit-ready trail\"},\n\"Standard Access Requests in Minutes\":{t:\"Access request submitted\",s:[[\"Check against role model\",\"a\"],[\"Detect conflicts\",\"a\"],[\"Provision standard requests\",\"a\"],[\"Approve elevated risk only\",\"h\"],[\"Document for access reviews\",\"a\"]],o:\"Minutes for the standard 80%\"},\n\"Change Plans Written Before the Meeting\":{t:\"Change requested\",s:[[\"Draft plan from similar changes\",\"a\"],[\"Flag risks & dependencies\",\"a\"],[\"Board reviews substance\",\"h\"],[\"Execute with checkpoints\",\"a\"],[\"Document outcome\",\"a\"]],o:\"Changes with real plans, fewer outages\"},\n\"Knowledge Articles From Solved Tickets\":{t:\"Ticket closes with a solution\",s:[[\"Extract resolution steps\",\"a\"],[\"Draft structured article\",\"a\"],[\"Tag & link related issues\",\"a\"],[\"Review & publish\",\"h\"],[\"Measure deflection\",\"a\"]],o:\"Self-service grows every day\"},\n\/\/ ===== CUSTOMER SERVICE =====\n\"Order Entry From E-Mail & PDF\":{t:\"Order arrives by mail or PDF\",s:[[\"Read & extract positions\",\"a\"],[\"Resolve items & prices\",\"a\"],[\"Create system order\",\"a\"],[\"Confirm unclear positions\",\"h\"],[\"Confirm to customer & trigger logistics\",\"a\"]],o:\"Order in the system within minutes\"},\n\"Service Case Preparation & Suggested Replies\":{t:\"Customer contact arrives\",s:[[\"Assemble full context\",\"a\"],[\"Propose next best action\",\"a\"],[\"Draft the reply\",\"a\"],[\"Personalize & send\",\"h\"],[\"Execute follow-up steps\",\"a\"]],o:\"Faster answers, consistent quality\"},\n\"Quotations in Hours Instead of Days\":{t:\"Quote requested\",s:[[\"Configure from catalogue & rules\",\"a\"],[\"Price with discount policy\",\"a\"],[\"Route needed approvals\",\"a\"],[\"Approve & send\",\"h\"],[\"Track & follow up\",\"a\"]],o:\"Same-day quote, correct every time\"},\n\"Complaint Handling With Root Causes\":{t:\"Complaint arrives (any channel)\",s:[[\"Classify & route\",\"a\"],[\"Draft response & resolution\",\"a\"],[\"Decide compensation\",\"h\"],[\"Execute & close\",\"a\"],[\"Cluster causes across cases\",\"a\"]],o:\"Resolved cases and fixed causes\"},\n\"Returns Handled End-to-End\":{t:\"Customer requests a return\",s:[[\"Check eligibility & policy\",\"a\"],[\"Coordinate warehouse & quality\",\"a\"],[\"Prepare credit note\",\"a\"],[\"Approve edge cases\",\"h\"],[\"Refund & close\",\"a\"]],o:\"Refund in days, abuse visible\"},\n\"Business Customer Onboarding\":{t:\"Agreement signed\",s:[[\"Verify registration & data\",\"a\"],[\"Prepare credit assessment\",\"a\"],[\"Approve credit limit\",\"h\"],[\"Provision portal & master data\",\"a\"],[\"Enable first order\",\"a\"]],o:\"Time-to-first-order in days\"},\n\/\/ ===== MANUFACTURING =====\n\"Bill of Materials & Work Plan Change Automation\":{t:\"Customer or component change arrives\",s:[[\"Extract the new data\",\"a\"],[\"Compute delta to current version\",\"a\"],[\"Generate proposals & documents\",\"a\"],[\"Engineer reviews in parallel\",\"h\"],[\"Release & distribute\",\"a\"]],o:\"Change productive in days, documented\"},\n\"Product Release Gate Check & Variant Creation\":{t:\"New variant enters the process\",s:[[\"Check gate criteria\",\"a\"],[\"Verify & extend master data\",\"a\"],[\"Prepare system transactions\",\"a\"],[\"Confirm execution\",\"h\"],[\"Execute in business system\",\"a\"],[\"Advance to next gate\",\"a\"]],o:\"Variant released, time-to-market cut\"},\n\"Product Lifecycle Project Assistant\":{t:\"Project lead asks a question\",s:[[\"Check gates & master data\",\"a\"],[\"Analyze uploads & compare data\",\"a\"],[\"Propose concrete actions\",\"a\"],[\"Say yes\",\"h\"],[\"Execute in connected systems\",\"a\"]],o:\"Answers & actions in seconds\"},\n\"Production Order Release Validation\":{t:\"Order ready for release\",s:[[\"Check material, capacity, schedule\",\"a\"],[\"Propose workarounds for gaps\",\"a\"],[\"Release clean orders\",\"a\"],[\"Decide exceptions\",\"h\"],[\"Inform planning & shop floor\",\"a\"]],o:\"Lines start with what they need\"},\n\"Maintenance Planning From Real Condition\":{t:\"Condition data streams in\",s:[[\"Detect risk patterns\",\"a\"],[\"Recommend schedule changes\",\"a\"],[\"Prepare work orders & parts\",\"a\"],[\"Confirm plan\",\"h\"],[\"Dispatch & document\",\"a\"]],o:\"Downtime prevented, not repaired\"},\n\"Quality Deviation Handling\":{t:\"Deviation reported\",s:[[\"Classify & assess reach\",\"a\"],[\"Propose containment & disposition\",\"a\"],[\"Confirm containment\",\"h\"],[\"Drive structured problem-solving\",\"a\"],[\"Track actions to closure\",\"a\"]],o:\"Contained in hours, solved for good\"},\n\"Shop-Floor Event Interpretation\":{t:\"Machine event fires\",s:[[\"Interpret & assemble context\",\"a\"],[\"Correlate with history\",\"a\"],[\"Route structured exception\",\"a\"],[\"Decide response\",\"h\"],[\"Document & learn\",\"a\"]],o:\"Minutes to react, patterns visible\"},\n\"Work Instructions That Stay Current\":{t:\"Process or product changes\",s:[[\"Detect affected instructions\",\"a\"],[\"Draft updates from models\",\"a\"],[\"Highlight differences\",\"a\"],[\"Expert reviews & releases\",\"h\"],[\"Distribute & version\",\"a\"]],o:\"Documentation current by default\"},\n\"Spare Part Identification & Ordering\":{t:\"Machine down, part unknown\",s:[[\"Identify part from photo\/description\",\"a\"],[\"Check stock everywhere\",\"a\"],[\"Draft reservation or order\",\"a\"],[\"Confirm\",\"h\"],[\"Transfer or express-order\",\"a\"]],o:\"Downtime in minutes, not hours\"},\n\/\/ ===== AUTOMOTIVE =====\n\"Warranty Claim Assessment\":{t:\"Claim arrives from dealer\",s:[[\"Validate against diagnostics & terms\",\"a\"],[\"Classify technical cause\",\"a\"],[\"Draft assessment & recovery case\",\"a\"],[\"Approve decision\",\"h\"],[\"Settle & recover from supplier\",\"a\"]],o:\"Fast settlements, leakage stopped\"},\n\"Production Part Approval Documentation\":{t:\"Part approaches series release\",s:[[\"Collect elements from source systems\",\"a\"],[\"Validate completeness & formality\",\"a\"],[\"Chase missing evidence\",\"a\"],[\"Sign off package\",\"h\"],[\"Submit to customer\",\"a\"]],o:\"Submission-ready in a fraction of time\"},\n\"Sequence Disruption Replanning\":{t:\"Disruption detected\",s:[[\"Assess real impact\",\"a\"],[\"Simulate resequencing options\",\"a\"],[\"Recommend best option\",\"a\"],[\"Decide in minutes\",\"h\"],[\"Coordinate partners & execute\",\"a\"]],o:\"Line keeps running\"},\n\"Market Approval Document Tracking\":{t:\"Variant or regulation changes\",s:[[\"Update requirement matrix\",\"a\"],[\"Check document validity\",\"a\"],[\"Flag gaps immediately\",\"a\"],[\"Decide renewal actions\",\"h\"],[\"Prepare & track submissions\",\"a\"]],o:\"No launch surprises\"},\n\/\/ ===== BANKING =====\n\"Know-Your-Customer Onboarding\":{t:\"Customer applies\",s:[[\"Collect & validate documents\",\"a\"],[\"Verify registers, run screenings\",\"a\"],[\"Prepare risk assessment\",\"a\"],[\"Approve onboarding\",\"h\"],[\"Open account & document\",\"a\"]],o:\"Account open in days, audit-proof\"},\n\"Anti-Money-Laundering Alert Triage\":{t:\"Monitoring raises alerts\",s:[[\"Enrich with full context\",\"a\"],[\"Draft dispositions for false positives\",\"a\"],[\"Assemble evidence for real risks\",\"a\"],[\"Investigate & decide\",\"h\"],[\"File & document\",\"a\"]],o:\"Investigators on real risk only\"},\n\"Loan Application Completeness & Consistency\":{t:\"Application submitted\",s:[[\"Check completeness & consistency\",\"a\"],[\"Extract financial figures\",\"a\"],[\"Request exactly what's missing\",\"a\"],[\"Credit decision\",\"h\"],[\"Communicate & document\",\"a\"]],o:\"Decision-ready files, faster yes\"},\n\"Failed Payment Investigation\":{t:\"Payment fails or misroutes\",s:[[\"Diagnose the cause\",\"a\"],[\"Repair recoverable cases\",\"a\"],[\"Escalate edge cases\",\"a\"],[\"Decide escalations\",\"h\"],[\"Document per scheme rules\",\"a\"]],o:\"Exceptions cleared same day\"},\n\"Regulatory Report Assembly\":{t:\"Reporting cycle starts\",s:[[\"Collect inputs on schedule\",\"a\"],[\"Validate cross-source consistency\",\"a\"],[\"Draft commentary\",\"a\"],[\"Review & sign off\",\"h\"],[\"Submit & archive\",\"a\"]],o:\"Deadlines safe, nights saved\"},\n\"Credit Review Briefing Preparation\":{t:\"Annual review due\",s:[[\"Compile financials & conduct\",\"a\"],[\"Check covenants, scan news\",\"a\"],[\"Highlight changes since last review\",\"a\"],[\"Analyst judges\",\"h\"],[\"Document decision\",\"a\"]],o:\"Judgment time, not hunting time\"},\n\/\/ ===== INSURANCE =====\n\"Claim Notification Intake\":{t:\"Loss reported (any channel)\",s:[[\"Structure the notification\",\"a\"],[\"Check coverage & severity\",\"a\"],[\"Request missing details\",\"a\"],[\"Route special cases\",\"h\"],[\"Hand to claims process\",\"a\"]],o:\"Complete claim file in minutes\"},\n\"Claims Fraud Pattern Screening\":{t:\"Claims flow in\",s:[[\"Score against fraud indicators\",\"a\"],[\"Explain each suspicion\",\"a\"],[\"Assemble evidence packs\",\"a\"],[\"Investigate flagged cases\",\"h\"],[\"Decide & document\",\"a\"]],o:\"Honest claims fast, fraud caught\"},\n\"Underwriting Submission Analysis\":{t:\"Broker submits a risk\",s:[[\"Extract risk-relevant facts\",\"a\"],[\"Compare to appetite & guidelines\",\"a\"],[\"Draft assessment & terms\",\"a\"],[\"Underwriter decides\",\"h\"],[\"Respond to broker\",\"a\"]],o:\"First answer wins the broker\"},\n\"Policy Renewal Orchestration\":{t:\"Renewal window opens\",s:[[\"Analyze customer & claims history\",\"a\"],[\"Prepare tailored terms\",\"a\"],[\"Draft personal outreach\",\"a\"],[\"Advisor approves & signs\",\"h\"],[\"Send, track, follow up\",\"a\"]],o:\"Retention up, on time, personal\"},\n\"Broker Correspondence Processing\":{t:\"Broker mail arrives\",s:[[\"Understand the request\",\"a\"],[\"Open correct case with data\",\"a\"],[\"Draft reply or endorsement\",\"a\"],[\"Confirm\",\"h\"],[\"Update policy & respond\",\"a\"]],o:\"Service levels kept, back office relieved\"},\n\/\/ ===== RETAIL =====\n\"Product Data Onboarding\":{t:\"Supplier sends article data\",s:[[\"Validate against standards\",\"a\"],[\"Enrich derivable attributes\",\"a\"],[\"Request precise gaps\",\"a\"],[\"Approve special cases\",\"h\"],[\"Release to listing everywhere\",\"a\"]],o:\"On shelf & online on time\"},\n\"Returns & Refunds at Scale\":{t:\"Return announced\",s:[[\"Check policy & condition report\",\"a\"],[\"Decide standard cases dark\",\"a\"],[\"Trigger refunds\",\"a\"],[\"Decide edge cases\",\"h\"],[\"Detect abuse patterns\",\"a\"]],o:\"Refunds in days, margin protected\"},\n\"Promotion & Price Execution Check\":{t:\"Promotion goes live\",s:[[\"Compare plan vs. executed prices\",\"a\"],[\"Quantify deviations in euros\",\"a\"],[\"Push corrections to systems\",\"a\"],[\"Approve sensitive corrections\",\"h\"],[\"Report prevented impact\",\"a\"]],o:\"Margin & legal risk protected daily\"},\n\"Replenishment Exception Decisions\":{t:\"Exception signal fires\",s:[[\"Diagnose the cause\",\"a\"],[\"Propose reorder or transfer\",\"a\"],[\"Execute within thresholds\",\"a\"],[\"Decide big calls\",\"h\"],[\"Confirm & track\",\"a\"]],o:\"Availability up, write-downs down\"},\n\"Marketplace & Channel Content Generation\":{t:\"Product ready for channels\",s:[[\"Generate per channel rulebook\",\"a\"],[\"Validate limits & consistency\",\"a\"],[\"Review flagged listings\",\"h\"],[\"Publish everywhere\",\"a\"],[\"Sync updates automatically\",\"a\"]],o:\"Every product on every channel\"},\n\"Supplier Evidence & Packaging Compliance\":{t:\"Regulation or assortment changes\",s:[[\"Request right evidence per article\",\"a\"],[\"Validate documents & expiry\",\"a\"],[\"Escalate silent suppliers\",\"a\"],[\"Decide escalations\",\"h\"],[\"Maintain compliance record\",\"a\"]],o:\"Always audit-ready, no chasing\"},\n\/\/ ===== HEALTHCARE =====\n\"Patient Referral Management\":{t:\"Referral arrives (fax, letter, portal)\",s:[[\"Structure & check completeness\",\"a\"],[\"Assess urgency by criteria\",\"a\"],[\"Request missing information\",\"a\"],[\"Confirm urgent cases\",\"h\"],[\"Schedule & inform patient\",\"a\"]],o:\"Referral to appointment in days\"},\n\"Prior Authorization Preparation\":{t:\"Treatment needs approval\",s:[[\"Map documentation to criteria\",\"a\"],[\"Assemble evidence & justification\",\"a\"],[\"Flag gaps before submission\",\"a\"],[\"Physician confirms\",\"h\"],[\"Submit & track\",\"a\"]],o:\"First-time-right approvals\"},\n\"Discharge Documentation Drafting\":{t:\"Discharge planned\",s:[[\"Summarize course from record\",\"a\"],[\"Highlight medication changes\",\"a\"],[\"List follow-ups\",\"a\"],[\"Clinician reviews & signs\",\"h\"],[\"Distribute to receivers\",\"a\"]],o:\"Letters out on discharge day\"},\n\"Appointment Coordination & No-Show Reduction\":{t:\"Appointments scheduled\",s:[[\"Confirm across channels\",\"a\"],[\"Reschedule within rules\",\"a\"],[\"Fill gaps from waitlist\",\"a\"],[\"Handle exceptions\",\"h\"],[\"Update all systems\",\"a\"]],o:\"Capacity used, patients seen sooner\"},\n\"Medical Coding Support\":{t:\"Case documentation complete\",s:[[\"Propose codes with cited evidence\",\"a\"],[\"Flag ambiguities explicitly\",\"a\"],[\"Coder validates\",\"h\"],[\"Submit billing\",\"a\"],[\"Learn from corrections\",\"a\"]],o:\"Faster billing, fewer rejections\"},\n\/\/ ===== PHARMA =====\n\"Batch Record Review by Exception\":{t:\"Batch record executed\",s:[[\"Pre-review every entry vs. specs\",\"a\"],[\"Clear conformant sections\",\"a\"],[\"Present deviations with context\",\"a\"],[\"Quality decides release\",\"h\"],[\"Document & release\",\"a\"]],o:\"Release days earlier, focus on risk\"},\n\"Pharmacovigilance Case Intake\":{t:\"Adverse event reported\",s:[[\"Structure case, any language\",\"a\"],[\"Check seriousness criteria\",\"a\"],[\"Draft narrative, check duplicates\",\"a\"],[\"Medical review\",\"h\"],[\"Route within deadlines\",\"a\"]],o:\"Clocks kept, intake scales\"},\n\"Deviation & Corrective Action Management\":{t:\"Deviation recorded\",s:[[\"Draft investigation from history\",\"a\"],[\"Propose corrective actions\",\"a\"],[\"Approve & assign\",\"h\"],[\"Track execution\",\"a\"],[\"Monitor recurrence\",\"a\"]],o:\"Closed means solved\"},\n\"Regulatory Submission Assembly\":{t:\"Submission planned\",s:[[\"Collect modules on schedule\",\"a\"],[\"Check versions & formalities\",\"a\"],[\"Escalate gaps immediately\",\"a\"],[\"Sign off dossier\",\"h\"],[\"Submit & archive\",\"a\"]],o:\"Timeline protected, no surprises\"},\n\"Clinical Site Document Completeness Check\":{t:\"Study runs, documents age\",s:[[\"Check completeness & expiry on schedule\",\"a\"],[\"Request missing items from sites\",\"a\"],[\"Report true status\",\"a\"],[\"Decide escalations\",\"h\"],[\"Keep inspection-ready record\",\"a\"]],o:\"Findings prevented, milestones safe\"},\n\"Serialization Exception Handling\":{t:\"Code fails to verify\",s:[[\"Diagnose across system levels\",\"a\"],[\"Explain cause in plain language\",\"a\"],[\"Prepare correction\",\"a\"],[\"Confirm execution\",\"h\"],[\"Re-report & release shipment\",\"a\"]],o:\"Pallets moving in minutes\"},\n\/\/ ===== CHEMICALS =====\n\"Safety Data Sheet Management\":{t:\"Regulation, recipe or supplier changes\",s:[[\"Detect affected documents\",\"a\"],[\"Draft updates per market & language\",\"a\"],[\"Expert approves\",\"h\"],[\"Version & distribute\",\"a\"],[\"Prove delivery\",\"a\"]],o:\"Compliant in every market, always\"},\n\"Formula & Recipe Change Control\":{t:\"Recipe change decided\",s:[[\"Compute where-used impact\",\"a\"],[\"Generate affected documents\",\"a\"],[\"Prepare customer notifications\",\"a\"],[\"Approve change package\",\"h\"],[\"Execute & track dependencies\",\"a\"]],o:\"Nothing forgotten, change lands clean\"},\n\"Substance Regulation Compliance Checks\":{t:\"Substance list updated\",s:[[\"Screen portfolio against changes\",\"a\"],[\"Determine obligations per product\",\"a\"],[\"Draft task lists per owner\",\"a\"],[\"Prioritize & assign\",\"h\"],[\"Track to completion\",\"a\"]],o:\"Exposure known in hours, not weeks\"},\n\"Plant Turnaround Coordination\":{t:\"Turnaround starts\",s:[[\"Track readiness of every task\",\"a\"],[\"Verify permits & materials\",\"a\"],[\"Escalate before critical path\",\"a\"],[\"Decide escalations\",\"h\"],[\"Keep plan honest live\",\"a\"]],o:\"On time, on budget, documented\"},\n\/\/ ===== ENERGY =====\n\"Grid Incident Coordination\":{t:\"Grid event detected\",s:[[\"Assemble situation picture\",\"a\"],[\"Propose prioritized actions\",\"a\"],[\"Draft communications\",\"a\"],[\"Dispatch & decide\",\"h\"],[\"Document for regulator\",\"a\"]],o:\"Faster restoration, full record\"},\n\"Meter Data Exception Clearing\":{t:\"Implausible reading blocks billing\",s:[[\"Diagnose each exception\",\"a\"],[\"Correct within estimation rules\",\"a\"],[\"Route true anomalies\",\"a\"],[\"Confirm flagged cases\",\"h\"],[\"Unblock billing\",\"a\"]],o:\"Billing flows, calls stop\"},\n\"Supplier Switch Processing\":{t:\"Customer switches supplier\",s:[[\"Execute market messages on deadline\",\"a\"],[\"Validate before sending\",\"a\"],[\"Repair format issues\",\"a\"],[\"Decide unrecoverable cases\",\"h\"],[\"Complete switch & confirm\",\"a\"]],o:\"Failure rate near zero\"},\n\"Field Service Dispatch\":{t:\"Orders & emergencies arrive\",s:[[\"Match jobs to skills, parts, routes\",\"a\"],[\"Sequence & schedule\",\"a\"],[\"Replan on events\",\"a\"],[\"Supervise exceptions\",\"h\"],[\"Inform customers automatically\",\"a\"]],o:\"More jobs per day, promises kept\"},\n\"Regulatory & Sustainability Reporting\":{t:\"Reporting cycle starts\",s:[[\"Collect from every source system\",\"a\"],[\"Validate consistency\",\"a\"],[\"Draft narratives\",\"a\"],[\"Review & sign off\",\"h\"],[\"Submit & archive\",\"a\"]],o:\"Marathon becomes a review meeting\"},\n\/\/ ===== LOGISTICS =====\n\"Terminal Slot Management\":{t:\"Carriers book, trucks roll\",s:[[\"Assign slots across gates\",\"a\"],[\"Track arrivals via telematics\",\"a\"],[\"Resolve conflicts, replan\",\"a\"],[\"Approve exceptions\",\"h\"],[\"Notify carriers & teams\",\"a\"]],o:\"Utilization up, phones quiet\"},\n\"Shipment Exception Management\":{t:\"Carrier event signals trouble\",s:[[\"Detect & assess impact\",\"a\"],[\"Inform customers proactively\",\"a\"],[\"Propose recovery options\",\"a\"],[\"Approve recovery\",\"h\"],[\"Execute & track claims\",\"a\"]],o:\"Customers informed before they ask\"},\n\"Customs Documentation Preparation\":{t:\"Cross-border shipment planned\",s:[[\"Assemble declaration from data\",\"a\"],[\"Validate codes, values, certificates\",\"a\"],[\"Retrieve missing documents\",\"a\"],[\"Confirm flagged cases\",\"h\"],[\"Submit before departure\",\"a\"]],o:\"Borders are checkpoints, not roadblocks\"},\n\"Carrier Invoice Audit\":{t:\"Freight invoices arrive\",s:[[\"Recalculate against contracts\",\"a\"],[\"Flag variances in euros\",\"a\"],[\"Draft disputes with evidence\",\"a\"],[\"Approve disputes\",\"h\"],[\"Recover & track\",\"a\"]],o:\"100% audited, overcharges recovered\"},\n\"EDI Message Monitoring & Repair\":{t:\"Messages flow 24\/7\",s:[[\"Monitor all traffic\",\"a\"],[\"Diagnose failures in plain language\",\"a\"],[\"Repair recoverable errors\",\"a\"],[\"Confirm mapping changes\",\"h\"],[\"Reprocess automatically\",\"a\"]],o:\"Silent failures become non-events\"},\n\/\/ ===== PUBLIC SECTOR =====\n\"Citizen Request Triage & Response\":{t:\"Request arrives (any channel)\",s:[[\"Understand the concern\",\"a\"],[\"Answer standard questions with sources\",\"a\"],[\"Route complex cases with summary\",\"a\"],[\"Caseworker decides\",\"h\"],[\"Respond & document\",\"a\"]],o:\"Faster answers, staff on real cases\"},\n\"Permit Application Completeness Check\":{t:\"Application submitted\",s:[[\"Check against requirements catalogue\",\"a\"],[\"Request all gaps in one letter\",\"a\"],[\"Hand over complete files\",\"a\"],[\"Caseworker decides\",\"h\"],[\"Issue & document\",\"a\"]],o:\"Months of loops become one letter\"},\n\"Grant & Subsidy Processing\":{t:\"Application flood on deadline\",s:[[\"Pre-check eligibility\",\"a\"],[\"Verify evidence & registers\",\"a\"],[\"Prepare decision with reasoning\",\"a\"],[\"Approve\",\"h\"],[\"Pay out & write audit trail\",\"a\"]],o:\"Throughput up, audit-proof\"},\n\"Case File Summarization\":{t:\"Decision due on a grown file\",s:[[\"Read the complete file\",\"a\"],[\"Build chronology with citations\",\"a\"],[\"Flag decision-relevant points\",\"a\"],[\"Caseworker judges\",\"h\"],[\"Document decision basis\",\"a\"]],o:\"Judgment starts prepared\"},\n\/\/ ===== AGRICULTURE =====\n\"Field Report Automation\":{t:\"Ranger observes in the field\",s:[[\"Capture comments in simple app\",\"a\"],[\"Polish into customer report\",\"a\"],[\"Clarify unclear notes with ranger\",\"a\"],[\"Supervisor confirms in-tool\",\"h\"],[\"Create & deliver to every customer\",\"a\"]],o:\"Forest to inbox, no media breaks\"},\n\"Subsidy & Compliance Documentation\":{t:\"Program season runs\",s:[[\"Collect field data & photos\",\"a\"],[\"Validate against program rules\",\"a\"],[\"Flag gaps while fixable\",\"a\"],[\"Confirm submission\",\"h\"],[\"File audit-proof\",\"a\"]],o:\"Funding secured, no repayment risk\"},\n\/\/ ===== TELCO =====\n\"Order Fallout Management\":{t:\"Provisioning order fails\",s:[[\"Diagnose the fallout cause\",\"a\"],[\"Repair recoverable data\",\"a\"],[\"Resubmit automatically\",\"a\"],[\"Decide stuck cases\",\"h\"],[\"Hold activation dates\",\"a\"]],o:\"Queues empty, dates kept\"},\n\"Network Incident Triage\":{t:\"Alarm flood begins\",s:[[\"Correlate alarms in real time\",\"a\"],[\"Identify probable root cause\",\"a\"],[\"Open one enriched incident\",\"a\"],[\"Dispatch decision\",\"h\"],[\"Track restoration\",\"a\"]],o:\"One incident instead of 200 alarms\"},\n\"Contract Renewal & Retention\":{t:\"Renewal window approaches\",s:[[\"Analyze usage & service history\",\"a\"],[\"Flag churn risk with reasons\",\"a\"],[\"Prepare tailored offers\",\"a\"],[\"Account manager engages\",\"h\"],[\"Renew & document\",\"a\"]],o:\"Churn seen early, renewals won\"}\n};\n\n\nconst UC4=[\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Tender Response Assembly\",\nprob:\"Public and corporate tenders arrive as hundreds of pages: requirement catalogues, contract conditions, forms, annexes. Bid teams read for days just to decide whether to bid, and then build the compliance matrix and response documents by hand under a hard deadline. Good opportunities are skipped simply because reading capacity is exhausted.\",\nsol:\"A tender application on Scheer PAS: agents read the complete tender package, extract every requirement into a structured compliance matrix, flag knock-out criteria and unusual contract terms, and draft the response documents from your reference texts and past bids. The bid team decides bid\/no-bid on day one and reviews prepared content instead of writing from zero.\",\napp:{name:\"Tender Workbench\",queue:\"Active tenders \u00b7 6 \u00b7 next deadline in 12 days\",item:\"Tender T-2214 \u00b7 IT services framework \u00b7 340 pages\",agent:\"412 requirements extracted into the compliance matrix: 396 fulfilled by reference texts, 11 need tailoring (drafts prepared), 5 are potential knock-outs (listed with page references. Bid\/no-bid briefing ready.)\",action:\"Open briefing\"},\nroi:{vol:15,unit:\"tenders per month\",before:2400,after:700}},\n{i:\"x\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Contract Review & Risk Flagging\",\nprob:\"Incoming contracts (customer terms, supplier agreements, partner amendments) wait for legal review while the business pushes to sign. Reviews are thorough but slow, or fast but shallow; deviations from your standards hide in renumbered clauses and reworded liability caps.\",\nsol:\"A contract application on Scheer PAS: agents read every incoming contract, compare it clause by clause against your playbook, flag deviations with severity and suggested fallback wording, and route only genuine risk decisions to legal. Standard agreements clear in hours.\",\napp:{name:\"Contract Review\",queue:\"Contracts in review \u00b7 14 \u00b7 9 within playbook\",item:\"Supplier agreement \u00b7 Femto Systems \u00b7 42 pages\",agent:\"Three deviations found: liability cap at 50% of order value versus your 100% standard (clause 11.3), unusual termination right (clause 14), missing data-processing annex. Fallback wording proposed for all three.\",action:\"Send redline\"},\nroi:{vol:200,unit:\"contracts per month\",before:180,after:45}},\n{i:\"x\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Data-Subject Request Handling\",\nprob:\"Privacy law gives every person the right to ask what data you hold about them, and gives you 30 days to answer completely. Each request means searching systems, mailboxes and archives, compiling the findings, and redacting third-party data. Done manually, one request eats days; done late, it becomes a regulator case.\",\nsol:\"A privacy application on Scheer PAS: a governed process runs every request against the connected systems, agents compile and deduplicate the personal data found, propose redactions for third-party information, and assemble the response package: the privacy officer reviews and releases within the deadline, every step documented.\",\napp:{name:\"Privacy Request Desk\",queue:\"Open requests \u00b7 9 \u00b7 all within deadline\",item:\"Access request \u00b7 M. Petersen \u00b7 day 6 of 30\",agent:\"Data found in 6 systems: 214 records compiled and deduplicated, 12 passages contain third-party data (redactions proposed and highlighted. Response letter drafted per your template. Ready for privacy officer review.)\",action:\"Review package\"},\nroi:{vol:60,unit:\"requests per month\",before:480,after:120}},\n{i:\"x\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Lead Qualification & Routing\",\nprob:\"Inbound inquiries land in a shared inbox: some are gold, most are noise, and all look the same at first glance. Sales either answers everything slowly or cherry-picks by gut feeling, and the inquiry from the perfect-fit customer waits behind twenty student requests.\",\nsol:\"A lead application on Scheer PAS: agents read every inquiry, enrich it from public registers and your customer history, score fit and urgency against your ideal-customer profile, and route hot leads to the right salesperson within minutes, with a prepared briefing and a drafted first response.\",\napp:{name:\"Lead Desk\",queue:\"Inquiries today \u00b7 84 \u00b7 11 routed as hot\",item:\"Inquiry via website \u00b7 Hartmann Maschinen GmbH\",agent:\"Company enriched: 850 employees, machining industry (matches your ideal profile. Inquiry mentions replacing a legacy system (buying signal). Existing contact from trade fair 2024 found. Scored hot; briefing and reply draft ready.)\",action:\"Route to sales\"},\nroi:{vol:1800,unit:\"inquiries per month\",before:15,after:3}},\n{i:\"x\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Master Data Change Management\",\nprob:\"Master data changes (a new material, a changed customer address, a bank detail update) arrive as free-form requests and are typed into systems by hand. Every typo propagates into orders, invoices and deliveries; every bank-detail change entered without verification is a fraud door.\",\nsol:\"A master data application on Scheer PAS: agents read change requests from any channel, validate them against registers and existing data, detect duplicates and fraud patterns (especially bank changes), and execute approved changes consistently across all connected systems.\",\napp:{name:\"Master Data Hub\",queue:\"Change requests today \u00b7 140 \u00b7 122 executed automatically\",item:\"Bank detail change \u00b7 supplier Krettek GmbH \u00b7 via e-mail\",agent:\"Caution: requested account is in a different country than all previous payments, and the e-mail domain differs subtly from the supplier's records (matches known fraud pattern. Verification call-back to the registered number prepared.)\",action:\"Start verification\"},\nroi:{vol:3000,unit:\"changes per month\",before:12,after:3}},\n{i:\"x\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Insurance Certificate Management\",\nprob:\"Every contractor and supplier on your premises or in your chain must prove valid liability insurance, and certificates arrive as PDFs in every format, expire silently, and are checked by nobody until something happens and the coverage gap becomes your damage.\",\nsol:\"A certificate application on Scheer PAS: agents read incoming certificates, extract insurer, coverage amounts and validity, check them against your requirements per contract type, chase expiring ones automatically, and give you one live picture of who is covered and who is not.\",\napp:{name:\"Certificate Tracker\",queue:\"Certificates monitored \u00b7 840 \u00b7 12 expiring, 3 gaps\",item:\"Contractor Bauelemente Roth \u00b7 coverage below requirement\",agent:\"Submitted certificate shows \u20ac2M liability coverage; your requirement for structural work is \u20ac5M (contract type B). Renewal request with the exact requirement drafted; site access flag prepared if no response in 14 days.\",action:\"Send requirement\"},\nroi:{vol:400,unit:\"certificates per month\",before:20,after:4}},\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Audit Evidence Collection\",\nprob:\"Every audit (external, internal, certification) starts the same way: long evidence request lists, and weeks of colleagues pulling documents, exporting logs and reconstructing approvals. The audit costs more in preparation than in fees, and it repeats every year.\",\nsol:\"An audit application on Scheer PAS: agents read the evidence request list, map each item to its source system, collect documents, log extracts and approval trails automatically, and assemble a complete, referenced evidence package, reviewed once and delivered on time.\",\napp:{name:\"Evidence Collector\",queue:\"Audit 2026 \u00b7 84 of 96 items collected\",item:\"Item 41 \u00b7 approval trail for payment runs Q1\",agent:\"All Q1 payment runs identified; approval records extracted with user, timestamp and four-eyes confirmation for each. Two runs approved by a substitute (substitution rule documentation attached proactively.)\",action:\"Accept item\"},\nroi:{vol:300,unit:\"evidence items per audit cycle\",before:60,after:12}},\n{i:\"x\",f:\"fin\",s:\"cc\",p:\"H\",t:\"Intercompany Reconciliation\",\nprob:\"Group companies bill each other constantly, and at every close, their books disagree: timing differences, currency effects, missed invoices. Analysts on both sides exchange spreadsheets and e-mails to find the breaks, month after month, always under close pressure.\",\nsol:\"A reconciliation application on Scheer PAS: agents read both entities' open items continuously, match transactions across the group, explain every difference by category, timing, currency, missing document, and propose the correction. The close starts reconciled instead of ending with it.\",\napp:{name:\"Intercompany Hub\",queue:\"Entity pairs \u00b7 28 \u00b7 26 fully reconciled\",item:\"DE \u2194 AT \u00b7 difference \u20ac2,140\",agent:\"Difference explained: invoice 88123 posted in DE on June 30, received in AT on July 1 (pure timing, same as last quarter. Standard adjustment proposed and documented for the group auditor.)\",action:\"Apply adjustment\"},\nroi:{vol:800,unit:\"intercompany transactions per month\",before:10,after:2}},\n{i:\"x\",f:\"it\",s:\"cc\",p:\"H\",t:\"Legacy System Documentation & Modernization Preparation\",\nprob:\"The systems that run your business were built by people who have retired. Nobody fully knows what the old code, batch jobs and database tables actually do, so every change is risky, every modernization estimate is a guess, and the knowledge gap grows with every departure.\",\nsol:\"A modernization application on Scheer PAS: agents read the legacy code, job chains and database schemas, generate living documentation: what each component does, what depends on what, and map business processes to code paths. Modernization starts with a map instead of an archaeology project.\",\napp:{name:\"Legacy Explorer\",queue:\"Systems analyzed \u00b7 4 \u00b7 12,400 components documented\",item:\"Query: 'what happens if we retire batch job FIBU-77?'\",agent:\"FIBU-77 feeds three downstream jobs and one report used by controlling (last accessed daily). Two dependencies are undocumented in the old wiki (found via code analysis. Retirement plan with sequence drafted.)\",action:\"Open impact map\"},\nroi:{vol:150,unit:\"impact analyses per month\",before:240,after:45}},\n{i:\"x\",f:\"hr\",s:\"cc\",p:\"D\",t:\"Training & Certification Compliance\",\nprob:\"Safety trainings, certifications and mandatory briefings expire on individual schedules across hundreds of employees, tracked in spreadsheets that are outdated the day they are saved. The gap surfaces when an auditor asks, or worse, after an incident.\",\nsol:\"A training compliance application on Scheer PAS: a controlled process tracks every requirement per role and person, agents read incoming certificates, verify authenticity and validity, book refreshers before expiry, and maintain the always-current compliance picture per team and site.\",\napp:{name:\"Training Tracker\",queue:\"Compliance status \u00b7 97.4% \u00b7 31 expiring in 30 days\",item:\"Site Nord \u00b7 forklift certifications \u00b7 6 expiring\",agent:\"Six certifications expire within 30 days; the next available refresher course has 8 seats on July 22. All six employees are on shift plans that allow attendance. Bookings and manager notifications prepared.\",action:\"Book refreshers\"},\nroi:{vol:900,unit:\"certificates & trainings tracked per month\",before:8,after:1}},\n{i:\"mf\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Technical Inquiry & Drawing-Based Quotation\",\nprob:\"Customers send technical drawings and specifications and ask: can you build this, by when, at what price? Answering means engineers reading drawings, checking machine capabilities and materials, and calculating, days of scarce engineering time per inquiry, while the customer waits and asks competitors in parallel.\",\nsol:\"A technical quotation application on Scheer PAS: agents read the drawings and specifications, extract dimensions, tolerances and materials, check them against machine capabilities and material availability, and prepare the feasibility assessment and cost calculation. Engineers validate instead of calculate.\",\napp:{name:\"Technical Quote Studio\",queue:\"Inquiries in preparation \u00b7 9 \u00b7 6 ready for validation\",item:\"Inquiry \u00b7 Vogel Antriebstechnik \u00b7 3 drawings attached\",agent:\"Drawings read: turned part, tolerance class fits machine group 4, material 42CrMo4 in stock. One flag: surface requirement on drawing 2 needs external coating partner (lead time +5 days included in the calculation draft.)\",action:\"Validate quote\"},\nroi:{vol:250,unit:\"technical inquiries per month\",before:300,after:75}},\n{i:\"mf\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Supplier Quality Document Review\",\nprob:\"Suppliers respond to quality complaints with structured problem-solving reports, measurement records and corrective action plans: documents someone must read, assess and accept. Reviews queue for weeks; weak root-cause analyses slip through, and the same defects return.\",\nsol:\"A supplier quality application on Scheer PAS: agents read incoming quality reports and measurement records, check completeness and logical consistency of the root-cause analysis, compare corrective actions against past occurrences, and prepare the acceptance or rejection with reasoning.\",\napp:{name:\"Supplier Quality Desk\",queue:\"Reports in review \u00b7 16 \u00b7 4 flagged weak\",item:\"Report from Steinke Guss \u00b7 complaint Q-5512\",agent:\"Root-cause analysis names 'employee error' without systemic cause (the same defect occurred in March with the same explanation. Corrective action identical to last time. Recommendation: reject with structured follow-up questions, draft prepared.)\",action:\"Reject with questions\"},\nroi:{vol:180,unit:\"quality reports per month\",before:90,after:25}},\n{i:\"bk\",f:\"cs\",s:\"cc\",p:\"H\",t:\"Mortgage Application Processing\",\nprob:\"A mortgage file is a document mountain: salary statements, tax assessments, land register extracts, property valuations, identity documents. Processors type numbers from PDFs into systems, chase missing pages, and reconcile inconsistencies, while the customer's purchase deadline approaches and the competitor's answer is faster.\",\nsol:\"A mortgage application on Scheer PAS: agents read the complete file (income documents, land register, valuation reports) extract and cross-check every figure, flag inconsistencies, request precisely what is missing, and prepare the decision template with the risk figures calculated.\",\napp:{name:\"Mortgage Workbench\",queue:\"Applications in process \u00b7 47 \u00b7 31 decision-ready\",item:\"Application M-8817 \u00b7 purchase \u20ac640,000 \u00b7 day 3\",agent:\"All documents read: income verified across salary slips and tax assessment (consistent), land register clean, valuation supports the price. Debt-service ratio calculated at 31%. One gap: proof of equity source for \u20ac40,000 (request drafted.)\",action:\"Send request\"},\nroi:{vol:400,unit:\"applications per month\",before:240,after:60}},\n{i:\"in\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Medical Underwriting Document Review\",\nprob:\"Life and health applications come with medical reports, questionnaires and attending-physician statements: dozens of pages of clinical language per applicant. Underwriters read everything because anything missed becomes a claims dispute years later; throughput is capped by reading speed.\",\nsol:\"A medical underwriting application on Scheer PAS: agents read the medical documents, extract diagnoses, medications and history into a structured risk profile, map findings to your rating guidelines, and flag exactly the passages that need medical judgment, with page references.\",\napp:{name:\"Medical Review Desk\",queue:\"Applications prepared \u00b7 26 \u00b7 average prep 14 min\",item:\"Application L-4471 \u00b7 term life \u00b7 34 pages medical\",agent:\"Risk profile extracted: two findings map to standard ratings per guideline, one medication combination (pages 12, 27) suggests an undisclosed condition (flagged for medical officer with the relevant passages side by side.)\",action:\"Open flagged passages\"},\nroi:{vol:600,unit:\"applications per month\",before:90,after:25}},\n{i:\"rt\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Store Audit & Shelf Compliance\",\nprob:\"Whether stores actually execute the planogram, place the promotion displays and price correctly is checked by regional managers travelling store to store: a sample at best. Headquarters decides on shelf reality it has never seen.\",\nsol:\"A store audit application on Scheer PAS: store teams photograph shelves and displays in a simple app; agents read the images, compare them against planogram and promotion plan, score compliance per store, and create precise correction tasks. Headquarters sees shelf reality daily, not quarterly.\",\napp:{name:\"Shelf Check\",queue:\"Store submissions today \u00b7 214 \u00b7 compliance 91%\",item:\"Store 88 \u00b7 beverage aisle photo \u00b7 2 findings\",agent:\"Photo analyzed: promotion display present but placed in zone C instead of the contracted zone A; one shelf label shows the old price. Correction task with the reference image sent to the store lead; supplier-contract relevance flagged.\",action:\"Send correction task\"},\nroi:{vol:4000,unit:\"shelf checks per month\",before:15,after:2}},\n{i:\"hc\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Lab & Diagnostic Report Integration\",\nprob:\"Lab results and diagnostic reports arrive from external providers as faxes and PDFs. Staff type values into the record, critical results wait in the same pile as routine ones, and a missed value is a patient-safety incident in the making.\",\nsol:\"A lab integration application on Scheer PAS: agents read incoming reports, extract values and units into the structured record, compare against reference ranges and the patient's history, and escalate critical values to the responsible clinician immediately, with the routine rest filed automatically.\",\napp:{name:\"Lab Inbox\",queue:\"Reports today \u00b7 340 \u00b7 3 critical escalated\",item:\"External lab report \u00b7 patient R. \u00b7 potassium critical\",agent:\"Value outside critical threshold and rising versus last week's result. Responsible clinician identified from the treatment relationship and notified with both values and trend. Receipt confirmation pending (second escalation in 15 minutes if unconfirmed.)\",action:\"View escalation\"},\nroi:{vol:7000,unit:\"reports per month\",before:6,after:1}},\n{i:\"ph\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Scientific Literature Monitoring\",\nprob:\"Regulations require continuous screening of scientific literature for safety signals about your products: thousands of abstracts per month, in multiple languages. Teams skim under deadline; a missed publication is a compliance finding and a real safety risk.\",\nsol:\"A literature application on Scheer PAS: agents read every new publication in scope, assess relevance for your substances against defined criteria, translate and summarize the hits, and route potential safety signals into the pharmacovigilance process, complete coverage, documented for inspectors.\",\napp:{name:\"Literature Monitor\",queue:\"This week \u00b7 2,840 abstracts screened \u00b7 4 relevant\",item:\"Journal article \u00b7 possible interaction, substance X\",agent:\"Case report describes an interaction matching your substance at therapeutic dose. Relevance criteria met (2 of 4 required, threshold 1). Summary and translation prepared; routed as potential signal with the full-text request already sent.\",action:\"Route as signal\"},\nroi:{vol:12000,unit:\"abstracts per month\",before:2,after:0}},\n{i:\"en\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Grid Connection Request Processing\",\nprob:\"Solar installers, heat-pump owners and charging-point operators flood grid operators with connection requests, each with site plans, technical data sheets and forms in every quality imaginable. Legal response deadlines apply, backlogs grow monthly, and engineers spend their time on paperwork instead of grid planning.\",\nsol:\"A grid connection application on Scheer PAS: agents read every request (forms, site plans, device data sheets) check completeness and technical plausibility, verify grid capacity at the connection point from the connected systems, and prepare approval or the precise follow-up request. Engineers decide the special cases; the standard flood processes itself.\",\napp:{name:\"Connection Desk\",queue:\"Requests \u00b7 640 in process \u00b7 71% fully automatic\",item:\"PV request \u00b7 9.8 kWp \u00b7 site plan & data sheet attached\",agent:\"Documents complete, inverter data sheet read and compliant, capacity at the connection point sufficient per grid data. Standard approval with technical conditions prepared (legal deadline day 8 of 30.)\",action:\"Approve connection\"},\nroi:{vol:2500,unit:\"requests per month\",before:90,after:15}},\n{i:\"lg\",f:\"ops\",s:\"cc\",p:\"H\",t:\"Transport Order Intake & Rate Matching\",\nprob:\"Transport orders arrive as e-mails, PDFs and spreadsheets in every customer's own format. Dispatchers re-type them into the transport system, look up agreed rates, and correct the inevitable typos: intake effort that scales linearly with growth and delays every shipment behind it.\",\nsol:\"A transport intake application on Scheer PAS: agents read every incoming order regardless of format, extract stops, times, goods and references, match the agreed rate from the customer contract, and create the transport order. Dispatchers plan transports instead of typing them.\",\napp:{name:\"Transport Intake\",queue:\"Orders today \u00b7 380 \u00b7 352 created automatically\",item:\"Order from Weber Chemie \u00b7 PDF \u00b7 3 stops\",agent:\"All stops, time windows and dangerous-goods class extracted. Rate matched from frame contract (lane Ludwigshafen\u2013Hamburg, ADR surcharge applied). One flag: requested delivery window conflicts with the receiver's documented opening hours (clarification drafted.)\",action:\"Create & clarify\"},\nroi:{vol:8000,unit:\"transport orders per month\",before:10,after:2}},\n{i:\"ps\",f:\"cmp\",s:\"cc\",p:\"H\",t:\"Records & Information Request Processing\",\nprob:\"Freedom-of-information and records requests oblige authorities to search, compile and partially redact documents within statutory deadlines. Each request means archive searches across systems and years, manual redaction of protected data, days of work, and every missed passage is a legal problem.\",\nsol:\"A records application on Scheer PAS: a governed process runs each request against the connected registries and archives; agents compile the relevant documents, propose redactions for protected categories with reasoning, and assemble the response: the responsible official reviews highlighted proposals instead of reading everything twice.\",\napp:{name:\"Records Request Desk\",queue:\"Open requests \u00b7 12 \u00b7 all within statutory deadline\",item:\"Information request \u00b7 construction project files 2019\u20132023\",agent:\"84 documents found across three systems. Redaction proposals: 37 passages (personal data of third parties, two categories of protected business information) (each highlighted with the legal basis. Response letter drafted.)\",action:\"Review redactions\"},\nroi:{vol:80,unit:\"requests per month\",before:420,after:120}}\n];\n\/\/ end-to-end flows for the 20 new cases\nconst FLOWS2={\n\"Tender Response Assembly\":{t:\"Tender published or received\",s:[[\"Read the full package\",\"a\"],[\"Extract requirements to matrix\",\"a\"],[\"Flag knock-outs & risks\",\"a\"],[\"Bid\/no-bid decision\",\"h\"],[\"Draft response from references\",\"a\"],[\"Assemble & submit on time\",\"a\"]],o:\"More bids, better bids, no missed deadline\"},\n\"Contract Review & Risk Flagging\":{t:\"Contract arrives for review\",s:[[\"Read clause by clause\",\"a\"],[\"Compare against playbook\",\"a\"],[\"Propose fallback wording\",\"a\"],[\"Legal decides real risks\",\"h\"],[\"Send redline & track versions\",\"a\"]],o:\"Hours to signature-ready, risks visible\"},\n\"Data-Subject Request Handling\":{t:\"Request received (clock starts)\",s:[[\"Search connected systems\",\"a\"],[\"Compile & deduplicate data\",\"a\"],[\"Propose redactions with reasons\",\"a\"],[\"Privacy officer reviews\",\"h\"],[\"Respond within deadline & document\",\"a\"]],o:\"Complete answer, deadline kept, provable\"},\n\"Lead Qualification & Routing\":{t:\"Inquiry arrives (any channel)\",s:[[\"Read & understand the inquiry\",\"a\"],[\"Enrich from registers & history\",\"a\"],[\"Score against ideal profile\",\"a\"],[\"Sales engages hot leads\",\"h\"],[\"Nurture or decline the rest\",\"a\"]],o:\"Best leads answered first, in minutes\"},\n\"Master Data Change Management\":{t:\"Change request arrives\",s:[[\"Read & structure the request\",\"a\"],[\"Validate against registers\",\"a\"],[\"Screen for fraud patterns\",\"a\"],[\"Approve sensitive changes\",\"h\"],[\"Execute across all systems\",\"a\"]],o:\"Consistent data, fraud door closed\"},\n\"Insurance Certificate Management\":{t:\"Certificate arrives or expires\",s:[[\"Read insurer, amounts, validity\",\"a\"],[\"Check against requirements\",\"a\"],[\"Chase renewals automatically\",\"a\"],[\"Decide on persistent gaps\",\"h\"],[\"Maintain live coverage picture\",\"a\"]],o:\"No silent coverage gaps\"},\n\"Audit Evidence Collection\":{t:\"Evidence request list arrives\",s:[[\"Map items to source systems\",\"a\"],[\"Collect documents & log extracts\",\"a\"],[\"Assemble referenced package\",\"a\"],[\"Review & release\",\"h\"],[\"Deliver & archive\",\"a\"]],o:\"Audit-ready in days, not weeks\"},\n\"Intercompany Reconciliation\":{t:\"Group entities bill each other\",s:[[\"Read both entities' open items\",\"a\"],[\"Match across the group\",\"a\"],[\"Explain every difference\",\"a\"],[\"Approve adjustments\",\"h\"],[\"Post & document for auditors\",\"a\"]],o:\"Close starts reconciled\"},\n\"Legacy System Documentation & Modernization Preparation\":{t:\"Legacy system in scope\",s:[[\"Read code, jobs, schemas\",\"a\"],[\"Generate living documentation\",\"a\"],[\"Map processes to code paths\",\"a\"],[\"Architects decide the path\",\"h\"],[\"Support migration step by step\",\"a\"]],o:\"Modernization with a map\"},\n\"Training & Certification Compliance\":{t:\"Requirements & expiries run continuously\",s:[[\"Track requirements per role\",\"a\"],[\"Read & verify certificates\",\"a\"],[\"Book refreshers before expiry\",\"a\"],[\"Approve exceptions\",\"h\"],[\"Keep audit-ready records\",\"a\"]],o:\"Always compliant, provably\"},\n\"Technical Inquiry & Drawing-Based Quotation\":{t:\"Drawings & specs arrive\",s:[[\"Read drawings & tolerances\",\"a\"],[\"Check machines & materials\",\"a\"],[\"Draft feasibility & calculation\",\"a\"],[\"Engineer validates\",\"h\"],[\"Send quote & track\",\"a\"]],o:\"Days of engineering become hours\"},\n\"Supplier Quality Document Review\":{t:\"Supplier report arrives\",s:[[\"Read report & measurements\",\"a\"],[\"Check root-cause logic\",\"a\"],[\"Compare with past occurrences\",\"a\"],[\"Accept or reject\",\"h\"],[\"Track actions to closure\",\"a\"]],o:\"Weak analyses caught, defects stop returning\"},\n\"Mortgage Application Processing\":{t:\"Application file submitted\",s:[[\"Read all documents\",\"a\"],[\"Extract & cross-check figures\",\"a\"],[\"Request precise gaps\",\"a\"],[\"Credit decision\",\"h\"],[\"Communicate & document\",\"a\"]],o:\"Decision in days, before the competitor\"},\n\"Medical Underwriting Document Review\":{t:\"Application with medical file\",s:[[\"Read medical documents\",\"a\"],[\"Extract structured risk profile\",\"a\"],[\"Map to rating guidelines\",\"a\"],[\"Medical officer judges flags\",\"h\"],[\"Offer terms & document\",\"a\"]],o:\"Throughput up, nothing missed\"},\n\"Store Audit & Shelf Compliance\":{t:\"Store submits shelf photos\",s:[[\"Read images vs. planogram\",\"a\"],[\"Score compliance per store\",\"a\"],[\"Create correction tasks\",\"a\"],[\"Decide contract escalations\",\"h\"],[\"Verify corrections next cycle\",\"a\"]],o:\"Shelf reality visible daily\"},\n\"Lab & Diagnostic Report Integration\":{t:\"External report arrives\",s:[[\"Read values & units\",\"a\"],[\"File into structured record\",\"a\"],[\"Compare ranges & history\",\"a\"],[\"Clinician acts on criticals\",\"h\"],[\"Confirm receipt & document\",\"a\"]],o:\"Critical values never wait\"},\n\"Scientific Literature Monitoring\":{t:\"New publications appear\",s:[[\"Read every abstract in scope\",\"a\"],[\"Assess relevance per criteria\",\"a\"],[\"Summarize & translate hits\",\"a\"],[\"Medical assessment\",\"h\"],[\"Route signals & document\",\"a\"]],o:\"Complete coverage, inspector-proof\"},\n\"Grid Connection Request Processing\":{t:\"Connection request submitted\",s:[[\"Read forms, plans, data sheets\",\"a\"],[\"Check completeness & plausibility\",\"a\"],[\"Verify grid capacity\",\"a\"],[\"Engineer decides special cases\",\"h\"],[\"Approve with conditions & document\",\"a\"]],o:\"Legal deadlines kept despite the flood\"},\n\"Transport Order Intake & Rate Matching\":{t:\"Order arrives (any format)\",s:[[\"Extract stops, times, goods\",\"a\"],[\"Match rates from contracts\",\"a\"],[\"Create transport order\",\"a\"],[\"Clarify flagged conflicts\",\"h\"],[\"Confirm & hand to planning\",\"a\"]],o:\"Intake scales without headcount\"},\n\"Records & Information Request Processing\":{t:\"Statutory request received\",s:[[\"Search registries & archives\",\"a\"],[\"Compile relevant documents\",\"a\"],[\"Propose redactions with legal basis\",\"a\"],[\"Official reviews & decides\",\"h\"],[\"Respond in deadline & document\",\"a\"]],o:\"Lawful, complete, on time\"}\n};\nObject.assign(FLOWS,FLOWS2);\n\n\nconst READS={\n\"Intelligent Invoice Processing\":[\"PDF & scanned invoices\",\"E-invoice formats\",\"E-mail bodies & attachments\",\"Purchase orders\",\"Goods receipts\",\"Supplier master & payment terms\",\"Approval history\"],\n\"Invoice Dispute Resolution\":[\"Dispute e-mails & letters\",\"Original invoices\",\"Orders & delivery records\",\"Contracts & price lists\",\"Rebate agreements\",\"Customer correspondence history\"],\n\"Collections & Payment Reminders\":[\"Open items & aging\",\"Payment history\",\"Promises-to-pay from notes & mails\",\"Open disputes\",\"Customer risk data\",\"Past reminder correspondence\"],\n\"Billing Quality Check Before Sending\":[\"Complete billing runs\",\"Tax codes & rules\",\"Contract & price conditions\",\"Historical billing patterns\",\"Export & delivery evidence\"],\n\"Cash Position & Bank Reconciliation\":[\"Bank statements, all formats\",\"Open receivables & payables\",\"Payment references, even broken ones\",\"Planned payment runs\",\"FX rates\"],\n\"Journal Entry Automation\":[\"Historical posting patterns\",\"Accounting policy documents\",\"Cost center structures\",\"Source documents & evidence\",\"Prior-period entries\"],\n\"Month-End Accrual Proposals\":[\"Open purchase orders\",\"Delivery & service-entry status\",\"Time recordings\",\"Historical accrual patterns\",\"Contract terms\"],\n\"Travel Expense Check & Completion\":[\"Receipt photos & PDFs\",\"Credit card feeds\",\"Travel policy rules\",\"Calendar entries\",\"Per-diem tables\",\"Past reports\"],\n\"Electronic Invoicing Compliance\":[\"Structured e-invoice formats\",\"Format specifications per country\",\"Contract master data\",\"Validation rulebooks\",\"Partner profiles\"],\n\"Month-End Close Orchestration\":[\"Close task lists & dependencies\",\"Reconciliation results\",\"Sub-ledger balances\",\"Sign-off records\",\"Prior close timings\"],\n\"Supplier Selection & Offer Comparison\":[\"Offer documents, any format\",\"Technical specifications\",\"Terms & conditions pages\",\"Supplier certificates\",\"Price & lead-time tables\",\"Past supplier performance\"],\n\"Project-Based Procurement\":[\"Project bills of materials\",\"Technical specifications\",\"Requests & supplier responses\",\"Clarification threads\",\"Frame agreements\",\"Milestone plans\"],\n\"Purchase Request Intake from E-Mail\":[\"Free-text requests & chats\",\"Catalogue data\",\"Budget & cost center status\",\"Past comparable purchases\",\"Delivery addresses\"],\n\"Supplier Onboarding\":[\"Registration documents\",\"Certificates & attestations\",\"Bank detail evidence\",\"Sanction & register data\",\"Questionnaire responses\"],\n\"Contract Terms Leakage Detection\":[\"Contract terms & annexes\",\"Every purchase order\",\"Every supplier invoice\",\"Rebate & bonus agreements\",\"Catalogue vs. off-catalogue spend\"],\n\"Supplier Questionnaire Evaluation\":[\"Full questionnaire responses\",\"Attached certificates\",\"Subcontractor lists\",\"Prior-year answers\",\"Your scoring criteria\"],\n\"Order Confirmation & Deviation Handling\":[\"Confirmation e-mails & documents\",\"Original orders\",\"Production schedules\",\"Material requirement dates\",\"Supplier reliability history\"],\n\"Low-Value Purchasing Without Friction\":[\"Plain-language requests\",\"Catalogue items & prices\",\"Role budgets & policy rules\",\"Delivery data\",\"Order history\"],\n\"Employee Onboarding End-to-End\":[\"Signed contracts\",\"Role profiles & task templates\",\"Equipment catalogues\",\"System access matrices\",\"Team & location data\"],\n\"Policy Questions Answered Instantly\":[\"All policy documents\",\"Works agreements\",\"Statutory frameworks\",\"Individual employment data\",\"Past case resolutions\"],\n\"Access Rights Across the Employee Lifecycle\":[\"Role models & authorization concepts\",\"Actual rights in every system\",\"Organizational change events\",\"Approval records\",\"Audit requirements\"],\n\"Application Screening & Interview Scheduling\":[\"CVs & cover letters, any layout\",\"Certificates & references\",\"Published role criteria\",\"Interviewer calendars\",\"Candidate communication\"],\n\"Absence & Special Leave Handling\":[\"Policy & statutory entitlements\",\"Individual balances & history\",\"Medical certificates\",\"Team coverage plans\",\"Payroll rules\"],\n\"Clean & Provable Offboarding\":[\"Asset registers\",\"Access rights across systems\",\"Knowledge transfer artifacts\",\"Exit checklists\",\"Return confirmations\"],\n\"Ticket Triage & Routing\":[\"Ticket free text, any quality\",\"System & configuration context\",\"Known incidents & problems\",\"Historical routing outcomes\",\"Requester context\"],\n\"Service Log Analysis & Fix Proposals\":[\"Logs across all services\",\"Deployment & change history\",\"Metrics & alert streams\",\"Configuration states\",\"Past incident resolutions\"],\n\"Security Finding Remediation\":[\"Scanner outputs & CVE data\",\"Asset & exposure context\",\"Patch availability data\",\"Maintenance windows\",\"Closure verification scans\"],\n\"Standard Access Requests in Minutes\":[\"Request forms & free text\",\"Role models\",\"Existing rights & conflicts\",\"Policy rules\",\"Review documentation\"],\n\"Change Plans Written Before the Meeting\":[\"Change requests\",\"Similar historical changes\",\"System dependency maps\",\"Outage records\",\"Test & rollback templates\"],\n\"Knowledge Articles From Solved Tickets\":[\"Closed ticket threads\",\"Resolution steps & commands\",\"Screenshots & attachments\",\"Existing article base\",\"Search query patterns\"],\n\"Order Entry From E-Mail & PDF\":[\"Order PDFs & scans\",\"Free-text e-mails\",\"Customer item aliases\",\"Price & discount agreements\",\"Order history\",\"Delivery calendars\"],\n\"Service Case Preparation & Suggested Replies\":[\"Customer message, any channel\",\"Order & delivery history\",\"Previous cases & promises\",\"Product & warranty data\",\"Tone of past correspondence\"],\n\"Quotations in Hours Instead of Days\":[\"Inquiry documents\",\"Product configurations & rules\",\"Price lists & discount policies\",\"Customer history\",\"Capacity & lead-time data\"],\n\"Complaint Handling With Root Causes\":[\"Complaints across all channels\",\"Order & product context\",\"Photos & attachments\",\"Historical complaint clusters\",\"Compensation policies\"],\n\"Returns Handled End-to-End\":[\"Return requests & reasons\",\"Order & payment data\",\"Warehouse condition reports\",\"Return policy terms\",\"Customer return history\"],\n\"Business Customer Onboarding\":[\"Registration & register extracts\",\"Credit reports\",\"Contract documents\",\"Master data forms\",\"Portal role requirements\"],\n\"Bill of Materials & Work Plan Change Automation\":[\"Customer change data & documents\",\"Current bills of materials\",\"Work plans & routings\",\"Unstructured expert knowledge\",\"Structured system data\",\"Compliance requirements\"],\n\"Product Release Gate Check & Variant Creation\":[\"Gate criteria catalogues\",\"Variant master data\",\"Uploaded specifications & files\",\"Business-system data & transactions\",\"Role-based action lists\"],\n\"Product Lifecycle Project Assistant\":[\"Project & gate status data\",\"Master data across systems\",\"Uploaded documents\",\"File storage contents\",\"Change histories\"],\n\"Production Order Release Validation\":[\"Production orders\",\"Material stocks & receipts\",\"Capacity & shift calendars\",\"Scheduling data\",\"Alternative work centers\"],\n\"Maintenance Planning From Real Condition\":[\"Sensor & condition data\",\"Fault & repair history\",\"Spare part stocks\",\"Maintenance plans\",\"Skill & crew calendars\"],\n\"Quality Deviation Handling\":[\"Deviation reports & photos\",\"Drawings & tolerances\",\"Batch & serial traceability\",\"Customer requirements\",\"Past problem-solving reports\"],\n\"Shop-Floor Event Interpretation\":[\"Machine events & signals\",\"Shift & handover notes\",\"Material lot changes\",\"Historical event patterns\",\"Setup instructions\"],\n\"Work Instructions That Stay Current\":[\"Process models\",\"Change records\",\"Current instructions & versions\",\"Photos & visual references\",\"Audit findings\"],\n\"Spare Part Identification & Ordering\":[\"Part photos & descriptions\",\"Parts catalogues & drawings\",\"Stock across locations\",\"Supplier lead times\",\"Machine structure data\"],\n\"Warranty Claim Assessment\":[\"Dealer claims & narratives\",\"Vehicle diagnostic logs\",\"Warranty terms & campaigns\",\"Repair invoices\",\"Supplier part traceability\"],\n\"Production Part Approval Documentation\":[\"Measurement reports\",\"Material certificates\",\"Process capability studies\",\"Customer requirement levels\",\"Source-system evidence\"],\n\"Sequence Disruption Replanning\":[\"Telematics & arrival data\",\"Sequence & line plans\",\"Material availability\",\"Supplier confirmations\",\"Contractual penalty terms\"],\n\"Market Approval Document Tracking\":[\"Approval documents & certificates\",\"Market requirement matrices\",\"Variant configurations\",\"Regulation updates\",\"Test reports\"],\n\"Know-Your-Customer Onboarding\":[\"Identity documents\",\"Register extracts\",\"Ownership structures\",\"Sanction & PEP lists\",\"Adverse media\",\"Risk questionnaires\"],\n\"Anti-Money-Laundering Alert Triage\":[\"Transaction patterns\",\"Account & customer profiles\",\"Historical alert dispositions\",\"Counterparty data\",\"Documented business context\"],\n\"Loan Application Completeness & Consistency\":[\"Financial statements\",\"Bank statements & turnover\",\"Business plans\",\"Collateral documents\",\"Application forms\"],\n\"Failed Payment Investigation\":[\"Payment messages & references\",\"Account status data\",\"Scheme rulebooks\",\"Customer open items\",\"Correction histories\"],\n\"Regulatory Report Assembly\":[\"Source-system extracts\",\"Prior submissions\",\"Reconciliation results\",\"Regulatory templates & rules\",\"Movement explanations\"],\n\"Credit Review Briefing Preparation\":[\"Financial statements & interims\",\"Account conduct data\",\"Covenant terms\",\"Sector & news sources\",\"Prior review decisions\"],\n\"Claim Notification Intake\":[\"Free-text notifications, any channel\",\"Damage photos\",\"Policy & coverage terms\",\"Claim forms\",\"Prior claims of the customer\"],\n\"Claims Fraud Pattern Screening\":[\"Claim narratives & documents\",\"Image fingerprints\",\"Network links between parties\",\"Repair shop patterns\",\"Historical fraud cases\"],\n\"Underwriting Submission Analysis\":[\"Broker submissions, full length\",\"Risk questionnaires\",\"Loss runs\",\"Your appetite & guidelines\",\"Exclusion catalogues\"],\n\"Policy Renewal Orchestration\":[\"Policy & claims history\",\"Customer changes (fleet, property)\",\"Pricing corridors\",\"Competitor terms where known\",\"Correspondence history\"],\n\"Broker Correspondence Processing\":[\"Broker e-mails & attachments\",\"Policy data\",\"Registration documents\",\"Endorsement rules\",\"Premium calculation tables\"],\n\"Product Data Onboarding\":[\"Supplier data sheets\",\"Product images & labels\",\"Your attribute standards\",\"Regulatory data (deposit, origin)\",\"Category templates\"],\n\"Returns & Refunds at Scale\":[\"Return reason free text\",\"Customer photos\",\"Order & payment data\",\"Carrier scan events\",\"Warehouse condition reports\",\"Customer return history\",\"Warranty & policy terms\"],\n\"Promotion & Price Execution Check\":[\"Planned promotions & prices\",\"Till & shelf price data\",\"Online channel prices\",\"Store label data\",\"Contractual placement terms\"],\n\"Replenishment Exception Decisions\":[\"Stock & sales signals\",\"Weather & event forecasts\",\"Supplier delivery status\",\"Inter-store stock levels\",\"Substitution rules\"],\n\"Marketplace & Channel Content Generation\":[\"Product master data\",\"Channel rulebooks & limits\",\"Image requirements\",\"Category taxonomies\",\"Existing listings\"],\n\"Supplier Evidence & Packaging Compliance\":[\"Certificates & declarations\",\"Packaging licensing data\",\"Regulation catalogues\",\"Article-supplier mapping\",\"Expiry dates\"],\n\"Patient Referral Management\":[\"Referral letters & faxes\",\"Insurance data\",\"Urgency criteria\",\"Prior treatment context\",\"Capacity calendars\"],\n\"Prior Authorization Preparation\":[\"Clinical documentation\",\"Payer criteria catalogues\",\"Prior therapy records\",\"Imaging & lab evidence\",\"Submission forms\"],\n\"Discharge Documentation Drafting\":[\"Complete patient record\",\"Medication charts & changes\",\"Procedure documentation\",\"Lab trends\",\"Follow-up schedules\"],\n\"Appointment Coordination & No-Show Reduction\":[\"Appointment calendars\",\"Waitlists & preferences\",\"Confirmation responses\",\"Referral documents\",\"No-show history\"],\n\"Medical Coding Support\":[\"Clinical documentation\",\"Coding catalogues & rules\",\"Prior coding decisions\",\"Rejection feedback\",\"Ambiguity patterns\"],\n\"Batch Record Review by Exception\":[\"Executed batch records\",\"Specifications & tolerances\",\"Equipment logs\",\"Signature completeness\",\"Linked deviations\"],\n\"Pharmacovigilance Case Intake\":[\"Reports in any language & channel\",\"Seriousness criteria\",\"Product & batch data\",\"Duplicate case base\",\"Regulatory timelines\"],\n\"Deviation & Corrective Action Management\":[\"Deviation records\",\"Historical investigations\",\"Corrective action outcomes\",\"Recurrence data\",\"Procedure documents\"],\n\"Regulatory Submission Assembly\":[\"Dossier modules & documents\",\"Version & signature status\",\"Authority requirements\",\"Submission templates\",\"Readiness checklists\"],\n\"Clinical Site Document Completeness Check\":[\"Site document repositories\",\"Required-document matrices\",\"Expiry dates\",\"Training certificates\",\"Approval letters\"],\n\"Serialization Exception Handling\":[\"Serialization events & codes\",\"Packaging line data\",\"Site system states\",\"Hub responses\",\"Error code catalogues\"],\n\"Safety Data Sheet Management\":[\"Regulation & classification updates\",\"Recipe & substance data\",\"Current documents per market\",\"Language versions\",\"Customer distribution lists\"],\n\"Formula & Recipe Change Control\":[\"Recipes & where-used structures\",\"Specifications & labels\",\"Safety documents\",\"Customer contract clauses\",\"Production parameters\"],\n\"Substance Regulation Compliance Checks\":[\"Regulatory substance lists\",\"Product compositions\",\"Threshold values\",\"Obligation catalogues\",\"Prior assessments\"],\n\"Plant Turnaround Coordination\":[\"Task lists & dependencies\",\"Permit status\",\"Material & contractor confirmations\",\"Critical path data\",\"Progress reports\"],\n\"Grid Incident Coordination\":[\"Telemetry & grid states\",\"Field crew positions & skills\",\"Customer affectedness\",\"Regulatory reporting rules\",\"Historical incident patterns\"],\n\"Meter Data Exception Clearing\":[\"Meter readings & series\",\"Exchange & move events\",\"Estimation rulebooks\",\"Vacancy status\",\"Reading photos where present\"],\n\"Supplier Switch Processing\":[\"Market communication messages\",\"Format specifications\",\"Deadline calendars\",\"Registry identifiers\",\"Counterparty responses\"],\n\"Field Service Dispatch\":[\"Service orders & priorities\",\"Crew skills & certifications\",\"Part availability\",\"Routes & traffic\",\"Appointment promises\"],\n\"Regulatory & Sustainability Reporting\":[\"Source-system data points\",\"Emission & consumption data\",\"Methodology documents\",\"Prior reports\",\"Consistency rules\"],\n\"Terminal Slot Management\":[\"Slot bookings & requests\",\"Truck telematics & arrivals\",\"Gate & crew capacity\",\"Warehouse put-away plans\",\"Carrier communications\"],\n\"Shipment Exception Management\":[\"Carrier event streams\",\"Customer promise dates\",\"Recovery options & costs\",\"Claims requirements\",\"Notification templates\"],\n\"Customs Documentation Preparation\":[\"Shipment & product data\",\"Tariff code catalogues\",\"Certificates of origin\",\"Destination-country rules\",\"Supplier document portals\"],\n\"Carrier Invoice Audit\":[\"Carrier invoices, all formats\",\"Contract rates & surcharges\",\"Shipment execution data\",\"Index tables (fuel etc.)\",\"Past dispute outcomes\"],\n\"EDI Message Monitoring & Repair\":[\"All message traffic\",\"Partner format specifications\",\"Mapping definitions\",\"Master data for repairs\",\"Partner change notices\"],\n\"Citizen Request Triage & Response\":[\"Requests across all channels\",\"Current legal & fee information\",\"Form & service catalogues\",\"Case histories\",\"Response templates\"],\n\"Permit Application Completeness Check\":[\"Application forms & plans\",\"Requirement catalogues per type\",\"Prior correspondence\",\"Register data\",\"Neighbor consent documents\"],\n\"Grant & Subsidy Processing\":[\"Applications & evidence\",\"Program criteria & limits\",\"Duplicate-funding registers\",\"Payout data\",\"Audit requirements\"],\n\"Case File Summarization\":[\"Complete case files\",\"Letters & forms across years\",\"Prior decisions\",\"Statutory references\",\"Contradiction patterns\"],\n\"Field Report Automation\":[\"Ranger field comments\",\"Coverage & condition data\",\"Source-system measurements\",\"Report templates\",\"Supervisor corrections\"],\n\"Subsidy & Compliance Documentation\":[\"Field data & geo-photos\",\"Program requirement rules\",\"Area & measure registers\",\"Submission deadlines\",\"Prior audits\"],\n\"Order Fallout Management\":[\"Failed order payloads\",\"Network inventory data\",\"Address registries\",\"Product configuration rules\",\"Port & resource status\"],\n\"Network Incident Triage\":[\"Alarm floods across layers\",\"Topology & service paths\",\"Signal timing data\",\"Historical incident signatures\",\"Field access information\"],\n\"Contract Renewal & Retention\":[\"Contract & usage data\",\"Complaint & ticket history\",\"Churn pattern signatures\",\"Pricing rules\",\"Past renewal outcomes\"],\n\"Tender Response Assembly\":[\"Complete tender packages\",\"Requirement catalogues\",\"Contract conditions & annexes\",\"Your reference texts & past bids\",\"Certification evidence\",\"Deadline & form rules\"],\n\"Contract Review & Risk Flagging\":[\"Full contract texts\",\"Your clause playbook\",\"Past negotiated versions\",\"Liability & term standards\",\"Annex completeness rules\"],\n\"Data-Subject Request Handling\":[\"Personal data across systems\",\"Mailbox & archive contents\",\"Third-party data patterns\",\"Legal response templates\",\"Deadline rules\"],\n\"Lead Qualification & Routing\":[\"Inquiry text & attachments\",\"Public register & company data\",\"Website & product signals\",\"Your customer history\",\"Ideal-customer criteria\"],\n\"Master Data Change Management\":[\"Change requests, any channel\",\"Register & directory data\",\"Existing master records\",\"Fraud pattern signatures\",\"Approval policies\"],\n\"Insurance Certificate Management\":[\"Certificates in any layout\",\"Coverage amounts & validity\",\"Contract-type requirements\",\"Contractor & supplier registers\",\"Expiry calendars\"],\n\"Audit Evidence Collection\":[\"Evidence request lists\",\"Documents across systems\",\"Approval & log trails\",\"Policy & procedure documents\",\"Prior audit deliveries\"],\n\"Intercompany Reconciliation\":[\"Open items of all entities\",\"Posting dates & references\",\"FX rates & timing rules\",\"Prior reconciliation patterns\",\"Group accounting policies\"],\n\"Legacy System Documentation & Modernization Preparation\":[\"Legacy source code\",\"Batch job chains\",\"Database schemas & usage\",\"Old documentation & wikis\",\"Access & runtime statistics\"],\n\"Training & Certification Compliance\":[\"Certificates & attestations\",\"Role requirement matrices\",\"Course calendars & seats\",\"Shift plans\",\"Expiry dates\"],\n\"Technical Inquiry & Drawing-Based Quotation\":[\"Technical drawings\",\"Tolerances & surface specs\",\"Material requirements\",\"Machine capability data\",\"Material stocks & prices\",\"Past calculations\"],\n\"Supplier Quality Document Review\":[\"Problem-solving reports\",\"Measurement records\",\"Corrective action plans\",\"Past occurrences of the defect\",\"Your acceptance criteria\"],\n\"Mortgage Application Processing\":[\"Salary slips & tax assessments\",\"Land register extracts\",\"Property valuations\",\"Identity documents\",\"Equity evidence\",\"Bank statements\"],\n\"Medical Underwriting Document Review\":[\"Medical reports & statements\",\"Health questionnaires\",\"Medication lists\",\"Your rating guidelines\",\"Prior applications\"],\n\"Store Audit & Shelf Compliance\":[\"Shelf & display photos\",\"Planograms\",\"Promotion plans\",\"Price label data\",\"Placement contracts\"],\n\"Lab & Diagnostic Report Integration\":[\"Lab reports as fax & PDF\",\"Values, units & reference ranges\",\"Patient history & trends\",\"Treatment relationships\",\"Critical-value thresholds\"],\n\"Scientific Literature Monitoring\":[\"Publication abstracts & full texts\",\"Multiple languages\",\"Your substance & product list\",\"Relevance criteria\",\"Prior signal assessments\"],\n\"Grid Connection Request Processing\":[\"Application forms\",\"Site plans\",\"Device data sheets\",\"Grid capacity data\",\"Legal deadline rules\"],\n\"Transport Order Intake & Rate Matching\":[\"Orders as e-mail, PDF, spreadsheet\",\"Stops, time windows, references\",\"Dangerous-goods classifications\",\"Frame contract rates\",\"Receiver opening hours\"],\n\"Records & Information Request Processing\":[\"Registries & archives across years\",\"Document contents\",\"Protected-data categories\",\"Legal bases for redaction\",\"Response deadline rules\"]\n};\n\n\nconst IND = {\n  x:\"Cross-Industry\", mf:\"Manufacturing & Industrial\", au:\"Automotive\", bk:\"Banking & Financial Services\",\n  in:\"Insurance\", rt:\"Retail & Consumer Goods\", hc:\"Healthcare\", ph:\"Pharma & Life Sciences\",\n  ch:\"Chemicals & Process\", en:\"Energy & Utilities\", lg:\"Logistics & Transportation\",\n  ps:\"Public Sector\", ag:\"Agriculture, Forestry & Environment\", tc:\"Telecommunications\"\n};\nconst FUN = {\n  fin:\"Finance & Accounting\", prc:\"Procurement\", hr:\"HR & Employee Services\", it:\"IT & Service Operations\",\n  cs:\"Customer Service & Sales\", ops:\"Operations & Engineering\", cmp:\"Risk & Compliance\", doc:\"Reporting & Documentation\"\n};\nconst UC=[...UC1,...UC2,...UC3,...UC4];\nconst S={cp:['CUSTOMER PROJECT','cp'],pv:['PROVEN','pv'],cc:['CONCEPT','cc']};\nconst P={H:'Hybrid \u2014 a controlled process with agents where judgment is needed',A:'Agentic \u2014 an agent works within clear guardrails',D:'Deterministic \u2014 a controlled process, agents assist'};\nconst RATE=60; \/\/ blended hourly rate \u20ac for indicative value\nfunction fmt(n){return n.toLocaleString('en-US');}\nfunction trunc(s,n){n=n||185;return s.length<=n?s:s.slice(0,n).replace(\/s+S*$\/,'')+'\u2026';}\nfunction readIcon(r){\n  const s=r.toLowerCase();\n  const I={\n    mail:'<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3.5\" y=\"5.5\" width=\"17\" height=\"13\" rx=\"2\"\/><path d=\"M4 7.5L12 13l8-5.5\"\/><\/svg>',\n    img:'<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3.5\" y=\"5\" width=\"17\" height=\"14\" rx=\"2\"\/><circle cx=\"9\" cy=\"10\" r=\"1.6\"\/><path d=\"M4.5 17l4.5-4.5 3 3 3.5-3.5 4 4\"\/><\/svg>',\n    data:'<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\"><ellipse cx=\"12\" cy=\"5.5\" rx=\"7\" ry=\"2.7\"\/><path d=\"M5 5.5v13c0 1.5 3.1 2.7 7 2.7s7-1.2 7-2.7v-13\"\/><path d=\"M5 12c0 1.5 3.1 2.7 7 2.7s7-1.2 7-2.7\"\/><\/svg>',\n    doc:'<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"5\" y=\"3\" width=\"14\" height=\"18\" rx=\"2\"\/><path d=\"M9 8h6M9 12h6M9 16h4\"\/><\/svg>'\n  };\n  if(\/mail|letter|inbox|correspond|message|channel\/.test(s))return I.mail;\n  if(\/photo|image|drawing|picture\/.test(s))return I.img;\n  if(\/data|history|register|registr|rule|catalog|list|master|rate|status|calendar|deadline|pattern|criteria|matrix|threshold|signature\/.test(s))return I.data;\n  return I.doc;\n}\n\nfunction roiCalc(r){\n  const hrs=Math.round(r.vol*(r.before-r.after)\/60);\n  const val=Math.round(hrs*12*RATE\/1000);\n  return {hrs, val};\n}\n\/\/ grid\nconst grid=document.getElementById('spas-grid');\ngrid.innerHTML=UC.map((u,x)=>{\n  const {hrs}=roiCalc(u.roi);\n  return `<article class=\"card\" data-i=\"${u.i}\" data-f=\"${u.f}\" data-t=\"${(u.t+' '+u.prob).toLowerCase().replace(\/\"\/g,'')}\" onclick=\"SPAS_UC.openPager(${x})\">\n    <h3>${u.t}<\/h3>\n    <div class=\"tags\"><span class=\"tag ind\">${IND[u.i]}<\/span><span class=\"tag\">${FUN[u.f]}<\/span><\/div>\n    <div class=\"teaser\">${trunc(u.prob)}<\/div>\n    ${u.s==='cc'?'':`<div class=\"cstatus\"><span class=\"badge ${S[u.s][1]}\">${S[u.s][0]}<\/span><\/div>`}\n    <div class=\"foot\"><span class=\"roi-teaser\"><b>\u2248 ${fmt(hrs)} h<\/b><span>saved every month*<\/span><\/span><span class=\"openlink\">Open one-pager \u2192<\/span><\/div>\n  <\/article>`;\n}).join('');\n\/\/ one-pager\nfunction openPager(x){\n  const u=UC[x];const {hrs,val}=roiCalc(u.roi);\n  document.getElementById('spas-pager').innerHTML=`\n  <div class=\"p-head\">\n    <button class=\"close\" onclick=\"SPAS_UC.closePager()\">\u2715<\/button>\n    ${u.s==='cc'?'':`<div class=\"num\">${S[u.s][0]}<\/div>`}\n    <h2>${u.t}<\/h2>\n    <div class=\"meta\"><span class=\"tag ind\">${IND[u.i]}<\/span><span class=\"tag\">${FUN[u.f]}<\/span><span class=\"tag\">${P[u.p].split(' \u2014 ')[0]}<\/span><\/div>\n  <\/div>\n  <div class=\"p-body\">\n    <div class=\"sec\">\n      <h3 class=\"sec-h\">The problem<\/h3><p class=\"sec-sub\">What is actually going wrong<\/p>\n      <p>${u.prob}<\/p>\n    <\/div>\n    ${(typeof FLOWS!=='undefined'&&FLOWS[u.t])?`<div class=\"sec\">\n      <h3 class=\"sec-h\">The process<\/h3><p class=\"sec-sub\">Automated end-to-end on one platform<\/p>\n      <div class=\"flow\">\n        <span class=\"bpmn-tag\">BPMN process model<\/span>\n        <div class=\"bp-task bp-start\"><span class=\"bp-ev\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"4\" y=\"6\" width=\"16\" height=\"12\" rx=\"2\"\/><path d=\"M4.5 8L12 13l7.5-5\"\/><\/svg><\/span><span>${FLOWS[u.t].t}<\/span><\/div>\n        <span class=\"bp-arr\"><\/span>\n        ${FLOWS[u.t].s.map(st=>st[1]==='h'\n          ?`<div class=\"bp-task bp-user\"><span class=\"bp-ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"8\" r=\"3.2\"\/><path d=\"M5.5 20c1.4-3.3 3.8-4.8 6.5-4.8s5.1 1.5 6.5 4.8\"\/><\/svg><\/span><span>${st[0]}<\/span><\/div><span class=\"bp-arr\"><\/span>`\n          :`<div class=\"bp-task bp-auto\"><span class=\"bp-ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linejoin=\"round\"><path d=\"M13 2 4.8 13.4h5.4L11 22l8.2-11.4h-5.4L13 2z\"\/><\/svg><\/span><span>${st[0]}<\/span><\/div><span class=\"bp-arr\"><\/span>`).join('')}\n        <div class=\"bp-task bp-end\"><span class=\"bp-ev bp-ev-end\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5.5 12.5l4.2 4.2 8.8-9.4\"\/><\/svg><\/span><span>${FLOWS[u.t].o}<\/span><\/div>\n      <\/div>\n      <div class=\"flegend\">\n        <span class=\"lg\"><span class=\"lg-ico lg-auto\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linejoin=\"round\"><path d=\"M13 2 4.8 13.4h5.4L11 22l8.2-11.4h-5.4L13 2z\"\/><\/svg><\/span>Automatic (agents &amp; process engine)<\/span>\n        <span class=\"lg\"><span class=\"lg-ico lg-hum\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"8\" r=\"3.2\"\/><path d=\"M5.5 20c1.4-3.3 3.8-4.8 6.5-4.8s5.1 1.5 6.5 4.8\"\/><\/svg><\/span>Human checkpoint (your team decides)<\/span>\n        <span class=\"lg\"><span class=\"lg-ico lg-out\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3.2\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"\/><\/svg><\/span>Outcome<\/span>\n      <\/div>\n    <\/div>`:''}\n    ${(typeof READS!=='undefined'&&READS[u.t])?`<div class=\"sec\">\n      <h3 class=\"sec-h\">What the platform reads automatically<\/h3>\n      <div class=\"reads\">${READS[u.t].map(r=>`<span class=\"rchip\">${readIcon(r)}<span>${r}<\/span><\/span>`).join('')}<\/div>\n      <div class=\"reads-note\">Agents extract and understand all of this without manual re-typing, whether it arrives as documents, images, free text or system data.<\/div>\n    <\/div>`:''}\n    <div class=\"sec\">\n      <h3 class=\"sec-h\">The solution<\/h3><p class=\"sec-sub\">An application on Scheer PAS<\/p>\n      <div class=\"appwrap\">\n        <div class=\"appnote\">\n          <p>${u.sol}<\/p>\n        <\/div>\n        <div class=\"std-grid\">\n          <div class=\"std-tile\">\n            <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\"><circle cx=\"4\" cy=\"12\" r=\"2.4\"\/><circle cx=\"12\" cy=\"12\" r=\"2.4\"\/><circle cx=\"20\" cy=\"12\" r=\"2.4\"\/><path d=\"M6.4 12h3.2M14.4 12h3.2\"\/><\/svg>\n            <div class=\"tt\">End-to-end on one platform<\/div>\n            <div class=\"td\">Agents, process engine and integration carry the process from trigger to outcome, across all your systems.<\/div>\n          <\/div>\n          <div class=\"std-tile\">\n            <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"5\" y=\"3\" width=\"14\" height=\"18\" rx=\"2\"\/><path d=\"M9 8h6M9 12h6M9 16h2.5\"\/><path d=\"M14.5 16.5l1.2 1.2 2-2.2\"\/><\/svg>\n            <div class=\"tt\">Every step logged<\/div>\n            <div class=\"td\">Complete audit trail with full observability, so transparency, compliance and human control are built in.<\/div>\n          <\/div>\n          <div class=\"std-tile\">\n            <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"7.5\" r=\"3\"\/><path d=\"M5.5 20c1.4-3.4 3.8-5 6.5-5s5.1 1.6 6.5 5\"\/><\/svg>\n            <div class=\"tt\">${P[u.p].split(' \u2014 ')[0]} automation<\/div>\n            <div class=\"td\">${P[u.p].split(' \u2014 ')[1].charAt(0).toUpperCase()+P[u.p].split(' \u2014 ')[1].slice(1)}. The interactive preview shows the only moment your team touches the process.<\/div>\n          <\/div>\n        <\/div>\n        <div>\n        <div class=\"mock\">\n          <div class=\"mk-side\">\n            <div class=\"mk-brand\"><span class=\"m\"><\/span>${u.app.name}<\/div>\n            <div class=\"mk-nav on\">\u25a4 Worklist<\/div>\n            <div class=\"mk-nav\">\u25f7 History & audit<\/div>\n            <div class=\"mk-nav\">\u2726 Insights<\/div>\n            <div class=\"mk-foot\">Scheer PAS<\/div>\n          <\/div>\n          <div class=\"mk-main\" id=\"spas-mkmain\"><\/div>\n        <\/div>\n        <div class=\"mk-hint\">\u25b6 Interactive preview: click through the worklist<\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n    <div class=\"sec\">\n      <h3 class=\"sec-h\">The benefit<\/h3><p class=\"sec-sub\">An initial estimate<\/p>\n      <div class=\"roi\">\n        <div class=\"rbox\"><div class=\"rl\">Volume assumed<\/div><div class=\"rv\">${fmt(u.roi.vol)}<\/div><div class=\"rs\">${u.roi.unit}<\/div><\/div>\n        <div class=\"rbox\"><div class=\"rl\">Effort today<\/div><div class=\"rv\">${u.roi.before} min<\/div><div class=\"rs\">per case, across the whole process<\/div><\/div>\n        <div class=\"rbox\"><div class=\"rl\">Effort with PAS<\/div><div class=\"rv\">${u.roi.after} min<\/div><div class=\"rs\">per case, only the human checkpoint remains<\/div><\/div>\n        <div class=\"rbox hl\"><div class=\"rl\">Time saved<\/div><div class=\"rv\">\u2248 ${fmt(hrs)} h \/ month<\/div><div class=\"rs\">\u2248 \u20ac${fmt(val)}k per year at a \u20ac${RATE}\/h blended rate<\/div><\/div>\n      <\/div>\n      <div class=\"roi-note\">* Initial estimate for orientation, based on typical volumes and effort at this process size. In the Use Case Room we replace these assumptions with your real numbers and produce a validated business case before a line of code is written.<\/div>\n    <\/div>\n    <div class=\"p-cta\">\n      <div><div class=\"t\">Does this look like your problem?<\/div><\/div>\n      <div style=\"display:flex;gap:10px\">${u.demo?`<a class=\"btn o\" href=\"${u.demo}\" target=\"_blank\">Watch demo \u2192<\/a>`:''}<a class=\"btn o\" href=\"javascript:window.print()\">Print one-pager<\/a><a class=\"btn\" href=\"#form\" onclick=\"SPAS_UC.closePager()\">Request a demo<\/a><\/div>\n    <\/div>\n  <\/div>`;\n  renderMock(u);\n  document.getElementById('spas-ovl').classList.add('show');\n  document.body.style.overflow='hidden';\n}\nfunction closePager(){document.getElementById('spas-ovl').classList.remove('show');document.body.style.overflow='';}\n\/\/ ===== interactive click-dummy engine =====\nlet MK=null;\nfunction renderMock(u){\n  const its=(typeof ITEMS!=='undefined'&&ITEMS[u.t])?ITEMS[u.t]:[{item:u.app.item,agent:u.app.agent,action:u.app.action}];\n  MK={u,its,done:its.map(()=>false),cur:0,log:[],det:false};\n  drawMock();\n}\nfunction drawMock(){\n  const {u,its,done,cur,log}=MK;\n  const open=done.filter(d=>!d).length;\n  let h=`<div class=\"mk-h\">${u.app.name}<span class=\"hb\">HUMAN-IN-THE-LOOP<\/span><\/div>\n  <div class=\"mk-q\">${u.app.queue}<\/div>\n  <div class=\"mk-list\">`+its.map((it,i)=>`<div class=\"mk-row ${done[i]?'done':(i===cur&&open>0?'on':'')}\" onclick=\"SPAS_UC.mkSel(${i})\"><span class=\"st\">${done[i]?'\u2713':'\u00b7'}<\/span><span>${it.item}<\/span><\/div>`).join('')+`<\/div>`;\n  if(open>0){\n    const it=its[cur];\n    h+=`<div class=\"mk-item\">\n      <div class=\"mk-agent\">\n        <div class=\"ag-head\"><span class=\"ag-av\"><svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M12 2.5l2.1 5.9 5.9 2.1-5.9 2.1L12 18.5l-2.1-5.9L4 10.5l5.9-2.1L12 2.5zM19 15l1.1 2.9L23 19l-2.9 1.1L19 23l-1.1-2.9L15 19l2.9-1.1L19 15z\"\/><\/svg><\/span><span class=\"ag-name\">PAS Agent<\/span><span class=\"ag-chip\">Suggestion<\/span><\/div>\n        <div class=\"at\">${it.agent}<\/div>\n      <\/div>\n      ${MK.det?`<div class=\"mk-det\"><div class=\"dt-t\">What the agent checked<\/div>${(typeof READS!=='undefined'&&READS[u.t]?READS[u.t]:[]).slice(0,4).map(r=>`<div class=\"dt-r\"><b>\u2713<\/b> ${r}<\/div>`).join('')}<div class=\"dt-n\">All checks passed \u00b7 full trace in History &amp; audit<\/div><\/div>`:''}\n      <div class=\"mk-btns\"><span class=\"mk-b1\" onclick=\"SPAS_UC.mkApprove()\">${it.action||u.app.action}<\/span><span class=\"mk-b2\" onclick=\"SPAS_UC.mkDetails()\">${MK.det?'Hide details':'Review details'}<\/span><\/div>\n    <\/div>`;\n  }else{\n    h+=`<div class=\"mk-clear\">\u2713 Worklist clear, every decision logged &amp; auditable.<br>Agents prepared, you decided.<br><span class=\"replay\" onclick=\"SPAS_UC.mkReplay()\">\u21bb Replay<\/span><\/div>`;\n  }\n  h+=`<div class=\"mk-audit\">${log.slice(-3).join('<br>')||'\u2713 audit trail \u00b7 process, agents &amp; integration on one platform'}<\/div>`;\n  document.getElementById('spas-mkmain').innerHTML=h;\n}\nfunction mkSel(i){if(MK&&!MK.done[i]){MK.cur=i;MK.det=false;drawMock();}}\nfunction mkDetails(){if(MK){MK.det=!MK.det;drawMock();}}\nfunction mkReplay(){if(MK)renderMock(MK.u);}\nfunction mkApprove(){\n  const t=new Date(),ts=String(t.getHours()).padStart(2,'0')+':'+String(t.getMinutes()).padStart(2,'0');\n  MK.log.push(`\u2713 ${ts} \u00b7 ${MK.its[MK.cur].action||MK.u.app.action} \u00b7 by you \u00b7 logged`);\n  MK.done[MK.cur]=true;MK.det=false;\n  const nxt=MK.done.findIndex(d=>!d);\n  if(nxt>=0)MK.cur=nxt;\n  drawMock();\n}\ndocument.addEventListener('keydown',e=>{if(e.key==='Escape')closePager();});\n\/\/ printing: clone the open one-pager next to <body> so the rest of the page\n\/\/ can be display:none'd (prevents blank pages from hidden-but-space-taking content)\nfunction preparePrint(){\n  const ovl=document.getElementById('spas-ovl');\n  const pager=document.getElementById('spas-pager');\n  if(!ovl||!pager||!ovl.classList.contains('show'))return;\n  cleanupPrint();\n  const root=document.createElement('div');\n  root.className='spas-uc spas-print-root';\n  const copy=pager.cloneNode(true);\n  copy.removeAttribute('id');\n  copy.querySelectorAll('[id]').forEach(el=>el.removeAttribute('id'));\n  root.appendChild(copy);\n  document.body.appendChild(root);\n  document.documentElement.classList.add('spas-print-mode');\n}\nfunction cleanupPrint(){\n  document.documentElement.classList.remove('spas-print-mode');\n  document.querySelectorAll('.spas-print-root').forEach(el=>el.remove());\n}\nwindow.addEventListener('beforeprint',preparePrint);\nwindow.addEventListener('afterprint',cleanupPrint);\n\/\/ filters, two dropdowns, options cross-disabled when the combination has no use cases\nlet selInd=null, selFun=null, q='';\nconst indSel=document.getElementById('spas-f-ind');\nconst funSel=document.getElementById('spas-f-fun');\nfunction fillSelect(sel,obj,allLabel){\n  sel.innerHTML='<option value=\"\">'+allLabel+'<\/option>'+\n    Object.entries(obj).map(([k,v])=>`<option value=\"${k}\">${v}<\/option>`).join('');\n}\nfillSelect(indSel,IND,'All industries');\nfillSelect(funSel,FUN,'All functions');\nconst comboCount=(i,f)=>UC.reduce((n,u)=>n+(((!i||u.i===i)&&(!f||u.f===f))?1:0),0);\nfunction refreshDisabling(){\n  [...funSel.options].forEach(o=>{if(o.value)o.disabled=comboCount(selInd,o.value)===0;});\n  [...indSel.options].forEach(o=>{if(o.value)o.disabled=comboCount(o.value,selFun)===0;});\n}\nindSel.addEventListener('change',()=>{\n  selInd=indSel.value||null;\n  if(selFun&&comboCount(selInd,selFun)===0){selFun=null;funSel.value='';}\n  refreshDisabling();apply();\n});\nfunSel.addEventListener('change',()=>{\n  selFun=funSel.value||null;\n  if(selInd&&comboCount(selInd,selFun)===0){selInd=null;indSel.value='';}\n  refreshDisabling();apply();\n});\nrefreshDisabling();\ndocument.getElementById('spas-q').addEventListener('input',e=>{q=e.target.value.toLowerCase();apply();});\nfunction apply(){\n  let n=0;\n  document.querySelectorAll('#spas-uc .card').forEach(c=>{\n    const ok=(!selInd||c.dataset.i===selInd)&&(!selFun||c.dataset.f===selFun)&&(!q||c.dataset.t.includes(q));\n    c.style.display=ok?'':'none'; 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Keep it in sync if you edit the answers. -->\n<div class=\"spas-faq\" id=\"spas-faq\">\n  <div class=\"fwrap\">\n    <h2 class=\"faq-h\">Frequently asked questions<\/h2>\n    <p class=\"faq-sub\">Everything you need to know about the use case library and how agentic AI works on Scheer PAS.<\/p>\n\n    <div class=\"faq-group\">\n      <div class=\"faq-gl\">General questions<\/div>\n\n      <div class=\"faq-item\">\n        <button class=\"faq-q\" onclick=\"SPAS_FAQ.toggle(this)\" aria-expanded=\"false\">What is an agentic AI use case?<span class=\"faq-ic\"><\/span><\/button>\n        <div class=\"faq-a\"><p>An agentic AI use case is a concrete business process, like invoice processing or employee onboarding, where AI agents read documents, extract data and prepare decisions, while a process engine carries the work end-to-end. Each use case in this library describes the trigger, the automated steps, the human checkpoints and the measurable outcome.<\/p><\/div>\n      <\/div>\n\n      <div class=\"faq-item\">\n        <button class=\"faq-q\" onclick=\"SPAS_FAQ.toggle(this)\" aria-expanded=\"false\">What is the difference between agentic AI and classic process automation?<span class=\"faq-ic\"><\/span><\/button>\n        <div class=\"faq-a\"><p>Classic process automation follows predefined workflows and rules. Agentic AI adds agents that can understand unstructured input, such as e-mails, PDFs and free text, and prepare judgments within clear guardrails. Scheer PAS combines both: agents do the reading and reasoning, and the process engine keeps every step governed, logged and auditable.<\/p><\/div>\n      <\/div>\n\n      <div class=\"faq-item\">\n        <button class=\"faq-q\" onclick=\"SPAS_FAQ.toggle(this)\" aria-expanded=\"false\">Which industries and functions does the library cover?<span class=\"faq-ic\"><\/span><\/button>\n        <div class=\"faq-a\"><p>The library contains 120 use cases across 14 industries, including manufacturing, automotive, banking, insurance, retail, healthcare, pharma, chemicals, energy, logistics, telecommunications and the public sector. Each use case is also mapped to one of 9 business functions, such as finance, procurement, human resources, IT operations, customer service and compliance, so you can filter by both.<\/p><\/div>\n      <\/div>\n\n      <div class=\"faq-item\">\n        <button class=\"faq-q\" onclick=\"SPAS_FAQ.toggle(this)\" aria-expanded=\"false\">How much time can agentic AI save?<span class=\"faq-ic\"><\/span><\/button>\n        <div class=\"faq-a\"><p>It depends on volume and process size. Across the 120 use cases in this library, initial estimates range from roughly 80 to over 3,000 hours saved per month, per process. Every one-pager shows the assumptions behind its estimate, and the numbers are replaced with your real volumes before anything is built.<\/p><\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"faq-group\">\n      <div class=\"faq-gl\">Platform &amp; governance<\/div>\n\n      <div class=\"faq-item\">\n        <button class=\"faq-q\" onclick=\"SPAS_FAQ.toggle(this)\" aria-expanded=\"false\">What is Scheer PAS?<span class=\"faq-ic\"><\/span><\/button>\n        <div class=\"faq-a\"><p>Scheer PAS is a platform for agentic enterprise transformation. It combines AI agents, a BPMN-based process engine, integration and API management in one platform, so companies can automate end-to-end business processes across their existing systems, in the cloud or on premises, with full observability and human control.<\/p><\/div>\n      <\/div>\n\n      <div class=\"faq-item\">\n        <button class=\"faq-q\" onclick=\"SPAS_FAQ.toggle(this)\" aria-expanded=\"false\">How do AI agents and the process engine work together?<span class=\"faq-ic\"><\/span><\/button>\n        <div class=\"faq-a\"><p>Agents handle the unstructured part of the work: they read incoming documents and messages, extract and validate data, and prepare a recommendation. The process engine handles the structured part: it routes each case through the modelled process, calls the right systems, enforces the rules and records every step. The result is automation that can deal with messy input without giving up control.<\/p><\/div>\n      <\/div>\n\n      <div class=\"faq-item\">\n        <button class=\"faq-q\" onclick=\"SPAS_FAQ.toggle(this)\" aria-expanded=\"false\">What does \"human in the loop\" mean in these use cases?<span class=\"faq-ic\"><\/span><\/button>\n        <div class=\"faq-a\"><p>Most processes in this library pause at defined checkpoints where a person reviews the agent's suggestion and makes the call, for example approving an exception invoice or releasing a payment. Everything before and after that moment runs automatically. The interactive preview in each one-pager shows exactly where that checkpoint sits.<\/p><\/div>\n      <\/div>\n\n      <div class=\"faq-item\">\n        <button class=\"faq-q\" onclick=\"SPAS_FAQ.toggle(this)\" aria-expanded=\"false\">Are automated decisions auditable and GDPR-compliant?<span class=\"faq-ic\"><\/span><\/button>\n        <div class=\"faq-a\"><p>Yes. Every step, whether taken by an agent or a person, is logged in a complete audit trail, so you can always answer who decided what, when and on which basis. Scheer PAS is committed to GDPR compliance and hosts its SaaS instances in European Azure regions, with alternatives such as Germany available.<\/p><\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"faq-group\">\n      <div class=\"faq-gl\">Working with the library<\/div>\n\n      <div class=\"faq-item\">\n        <button class=\"faq-q\" onclick=\"SPAS_FAQ.toggle(this)\" aria-expanded=\"false\">How do I read the BPMN process models on this page?<span class=\"faq-ic\"><\/span><\/button>\n        <div class=\"faq-a\"><p>The models follow standard BPMN notation. The circle with an envelope is the trigger that starts the process, rounded boxes are tasks, and the thick red circle is the outcome. A lightning icon marks steps that run automatically through agents and the process engine, and a person icon marks the checkpoints where your team decides.<\/p><\/div>\n      <\/div>\n\n      <div class=\"faq-item\">\n        <button class=\"faq-q\" onclick=\"SPAS_FAQ.toggle(this)\" aria-expanded=\"false\">How accurate are the ROI estimates?<span class=\"faq-ic\"><\/span><\/button>\n        <div class=\"faq-a\"><p>The figures shown are initial estimates for orientation, based on typical volumes and effort at each process size, calculated at a blended rate of 60 euros per hour. They exist to make use cases comparable, not to promise results. Before implementation, the assumptions are replaced with your real numbers to produce a validated business case.<\/p><\/div>\n      <\/div>\n\n      <div class=\"faq-item\">\n        <button class=\"faq-q\" onclick=\"SPAS_FAQ.toggle(this)\" aria-expanded=\"false\">Can a use case be adapted to my systems and processes?<span class=\"faq-ic\"><\/span><\/button>\n        <div class=\"faq-a\"><p>Yes, that is the point of the library. Each use case is a proven pattern, not a fixed product. Scheer PAS connects legacy and modern systems alike, so the process is modelled around your system landscape, your rules and your checkpoints rather than the other way around.<\/p><\/div>\n      <\/div>\n\n      <div class=\"faq-item\">\n        <button class=\"faq-q\" onclick=\"SPAS_FAQ.toggle(this)\" aria-expanded=\"false\">How do I get started with a use case?<span class=\"faq-ic\"><\/span><\/button>\n        <div class=\"faq-a\"><p>Open the one-pager of a use case that matches your situation and check whether the problem description sounds familiar. If it does, request a demo through the form on this page. 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This library contains 120 of them across 14 industries and 9 business functions, each written for business teams: what [&hellip;]<\/p>\n","protected":false},"author":86,"featured_media":26555,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-25801","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>120 Agentic AI Use Cases - Scheer PAS<\/title>\n<meta name=\"description\" content=\"Explore 120 real agentic AI use cases across 14 industries: AI agents plus a governed process engine, each with a BPMN model and hours saved per month.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/scheer-pas.com\/en\/agentic-ai-use-cases\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"120 Agentic AI Use Cases - 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